Grandfather Vistas

The home is great and plenty big to accommodate our stay. The issues I had were in relation to checking in where we were not able to get into the home until after 5pm. I called the management number after attempting multiple times to get into the home but the code wouldn't work. After the first call I got no answer but did receive a text at 4:46 saying they weren't available to answer my call but I could text. So I sent a text saying I couldn't get into the home with the code and received no text or call back until 5:02 after calling multiple times and also called the after hours number. They finally gave me a code to enter the home which was the emergency code. I asked since I lost an hour of my stay if I could have an hour back by checking out at 11 instead of 10 which the lady said she would check on it and call back. I received no call back, furthermore received a text as a reminder the day before saying check out is at 10. Communication was clearly an issue. The porch lights did not work on the main deck, and the hot tub did not function correctly. Upon turning on the jets the hot tub would cause the breaker to switch and shut off. The main attraction for this stay was the hot tub experience and we couldn't use it as intended which was highly disappointing.

Great house Love the neighborhood. A little farther away from everything then I would have liked but not terrible. Don’t get the elbow room and freedom being in town so there are benefits to both.