Is parking available at the property?

Free self-parking is available on-site.

What are the check-in and check-out times?

Check-in is from 14:00, and check-out is until 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property is not wheelchair accessible, and specific accessibility features are not detailed.

What is the location of the property in relation to key landmarks?

The property is located near the beach, within a 15-minute drive of Balboa Park and San Diego State University. It is approximately 14.1 miles from Petco Park and 14.9 miles from the San Diego Convention Center.

Does the property have a swimming pool?

Yes, the property features a swimming pool.

What are the policies for guests staying with children?

Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Relax Inn And Suites in El Cajon

Average nightly price at Relax Inn And Suites by month, last 12 months (USD)
Month	Average price
January	$62
February	$56
March	$60
April	$64
May	$71
June	$70
July	$96
August	$86
September	$100
October	$79
November	$89
December	$93

What guests think

Across reviews of Relax Inn And Suites, guests frequently report serious cleanliness and pest problems, including roaches and stained linens, while service experiences range from helpful check-ins to absent or unresponsive staff and refund disputes.

Multiple reviews note dated rooms with maintenance issues like nonworking air conditioners, leaky ceilings, smoky odors, and uncomfortable beds. On the plus side, several guests found the area quiet and convenient to the freeway, though a few mentioned safety concerns. Expect a very basic, no-frills stay with widely varying quality.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Not enough information in reviews.

Related guest reviews

8

HAWK

Aug 30, 2024

·

Stayed 1 night

Nice and friendly atmosphere i find. Things that are need to pay to is the carpets, bathroom, shower areas, especially wall and all edged, more importantly shower towel must a decent size and bit of thickness clothes regular show towel, proper soap and shampoo holder. More available outlet to connect phone to charger, inventory check, bed with compforness.just as an FYI. Other then i find very convenient location, ample parking and friendly front deck operator.

2

David

Jul 15, 2025

·

Stayed 2 nights

Falsely advertised EV charging at property. It seems people are living in most of the rooms. Broken down cars and trash along with an abandoned Denny’s building in parking lot. Windows in shower with no security barrier. Humidity stains on the ceiling and botchy wall patching repair jobs take away from the little efforts management has done to have beautiful floors and perfect water pressure and temperature. This place needs a lot of work. It’s definitely not worth more than $49 a night in the condition it’s in.

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Cleanliness

Many reviews report poor cleanliness and pests, including roaches and occasional bedbugs, plus stained linens, mold, and dirty walls. Several guests described conditions as unsanitary.

Related guest reviews

2

Lawrence

Dec 6, 2024

·

Stayed 1 night

This hotel is the dirtiest hotel i have ever stayed in, the bathroom was dirty the walls were dirty the flooring was put in by someone other than a Profesional. The room had roaches and there were a bunch. I would steer away form this place, luckily i only had to stsy one night, or i would have been looking for another hotel in the area.

2

Cindy

Aug 31, 2025

·

Stayed 1 night

It was filthy. Dirty walls. Molded ceiling. Heavily stained towels. Debris on the bed that comes with heavy stains. Upon finally laying down, the bed still had most from body heat. Roaches. Staff are very unwelcoming and unprofessional. The whole facility is more than run down.

2

Knowledge

Aug 4, 2025

·

Stayed 4 nights

The room was dirty and outdated. The ceiling was leaking and had mold. I complained and they refused to move my room.

4

Renascence

Aug 2, 2024

·

Stayed 1 night

We were travelling with family and small kids. We had booked two rooms. They gave us one room in the first floor and another in the second floor. There were cockroaches everywhere in the first floor room. There were cigaretter burnt holes on the bedsheet too. The room in the second floor had strong foul smell.

2

Louise

Aug 22, 2025

·

Stayed 4 nights

Relax Inn & Suites On August 6, I booked at your property. The room’s condition was unacceptable and posed a health hazard, including: • Holes in the bedding • Live roaches present • General uncleanliness and unsafe conditions It was not fit for occupancy and was forced to secure alternate lodging.

2

crystal

Sep 17, 2025

·

Stayed 2 nights

They had roaches!

2

saad

May 27, 2025

·

Stayed 2 nights

Bedbugs property

2

Abdellah

Aug 31, 2025

·

Stayed 1 night

Dirty and insects in the room

2

Joshua

Jul 20, 2025

·

Stayed 2 nights

Roaches everywhere

2

Amy

Dec 22, 2025

·

Stayed 1 night

It was horrible there were roaches, the towels were dirty and the linens as well. I checked out within two hours of being there due to unsanitary conditions and they denied my refund even though I didn't stay. Also no phone in room

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Rooms

Rooms are basic and dated, with repeated reports of maintenance problems such as nonworking or low-pressure showers, leaky ceilings, smoky odors, and uncomfortable beds. Some note useful in-room appliances like a fridge and microwave.

Related guest reviews

4

Jeffrey

Oct 18, 2025

·

Stayed 1 night

Room smelled very smoky even though it was a non-smoking room. Sheets had visible grime. Mattress and pillows were pretty uncomfortable.

2

Remi

Jul 1, 2025

·

Stayed 2 nights

Shower was not working.

2

Knowledge

Aug 4, 2025

·

Stayed 4 nights

The room was dirty and outdated. The ceiling was leaking and had mold. I complained and they refused to move my room.

10

Frank

Dec 9, 2024

·

Stayed 2 nights

Heater worked, lots of hot water, quiet, easy access off freeway , small refrigerator worked, microwave and blackout drapes. For the nightly rate, very good

2

Cherith

Aug 13, 2025

·

Stayed 2 nights

It's my fault for not reading reviews prior to booking. But...do NOT stay here. As a woman traveling alone with her teenage daughter, I did not feel safe here. The room smelled absolutely horrible. The bed cover had holes throughout the blanket. The door locks seemed flimsy. Everything looked dingy. The air conditioner didn't work. To their credit they offered to give me another room, but I did not want to stay. I was unable to get a refund due to the non-refundable policy that was listed when booking. Kudos to Expedia though - they did advocate for me to see if I could get anything back.

10

Isaac

Oct 13, 2025

·

Stayed 1 night

Checking in was nice and simple. I was surprised that the area was quiet. All the anemities AC, Fridge, Microwave and TV worked fine and I have no complaints

6

David

Feb 20, 2025

·

Stayed 1 night

Run down Property’s, durty room, bathrom. Broken furniture, Noisy Neighbor, non safe area. Rude staff.

6

Robert

May 22, 2025

·

Stayed 1 night

Curtains had holes, shower floor was chipped or dirty, face of air conditioner was held in place by tape

8

Andrew

Nov 5, 2024

·

Stayed 3 nights

Shower had low water pressure

8

Leandro

Jul 1, 2024

·

Stayed 3 nights

Curtains needed to be replaced. Very old. Windows need to be updated.

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Service

Service is inconsistent: some guests praise friendly, efficient check-ins and hospitality, while others encountered absent or unresponsive staff, rude interactions, reservation issues, and difficulty obtaining refunds or room changes.

Related guest reviews

10

Peter

Sep 23, 2025

·

Stayed 1 night

Very friendly and helpful staff at the check-in.

2

Melissa

Mar 6, 2024

·

Stayed 1 night

THEY couldn't find my PAID NON REFUNDABLE RESERVATION AND COULDN'T GET A ROOM UNTIL AFTER 1 AM

2

matthew

Jul 19, 2025

·

Stayed 1 night

I have videos of cockroaches running around the room. The manager was rude and wouldn’t even talk to us. Asked for a refund and he called the police on us.

10

Jason

Nov 14, 2025

·

Stayed 1 night

The front desk attendant was excellent and his son was adorable. I would recommend any of my family to stay there.

10

Pete

Mar 14, 2025

·

Stayed 1 night

Very easy to check in, very quick and quiet

2

Veronica

Aug 28, 2025

·

Stayed 1 night

The staff is extremely rude and combative about everything. Every day they change the rules on pricing. You will not find any amount of professionalism or courtesy here. Turn back now! You have been warned.

8

Veronica

Apr 7, 2025

·

Stayed 1 night

They have great hospitality.

10

Amanda

Jun 1, 2025

·

Stayed 1 night

Easy as usual, no hassle

2

Amy

Dec 22, 2025

·

Stayed 1 night

It was horrible there were roaches, the towels were dirty and the linens as well. I checked out within two hours of being there due to unsanitary conditions and they denied my refund even though I didn't stay. Also no phone in room

2

J anette

Nov 25, 2025

·

Stayed 1 night

I was never able to actually check in but i was charged there wasnt anyone at the front desk it say check in end atv12vi was there at 9 pm and there wasnt anyone avaible not even on the phone

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Location

Many guests found it quiet and convenient to the freeway, with some shops nearby. A few reviewers felt the area was unsafe.

Related guest reviews

6

Tanisha

Oct 1, 2025

·

Stayed 1 night

The owner was nice and it was quiet. Need new towels and furniture then they will be At

10

Frank

Dec 9, 2024

·

Stayed 2 nights

Heater worked, lots of hot water, quiet, easy access off freeway , small refrigerator worked, microwave and blackout drapes. For the nightly rate, very good

10

Pete

Mar 14, 2025

·

Stayed 1 night

Very easy to check in, very quick and quiet

2

Cherith

Aug 13, 2025

·

Stayed 2 nights

It's my fault for not reading reviews prior to booking. But...do NOT stay here. As a woman traveling alone with her teenage daughter, I did not feel safe here. The room smelled absolutely horrible. The bed cover had holes throughout the blanket. The door locks seemed flimsy. Everything looked dingy. The air conditioner didn't work. To their credit they offered to give me another room, but I did not want to stay. I was unable to get a refund due to the non-refundable policy that was listed when booking. Kudos to Expedia though - they did advocate for me to see if I could get anything back.

8

Maria

Oct 12, 2024

·

Stayed 1 night

Close to freeway

10

Renee

Apr 20, 2025

·

Stayed 1 night

The property is quiet. There is a gas station, 711 and taco shop across tbe street. This is a comfortable motel if you need somewhere to rest and DONT want partying and loud noise to disturb you.

10

David T

Jul 10, 2024

·

Stayed 1 night

Right off the freeway 8 close to the trolley and service stations

10

Isaac

Oct 13, 2025

·

Stayed 1 night

Checking in was nice and simple. I was surprised that the area was quiet. All the anemities AC, Fridge, Microwave and TV worked fine and I have no complaints

10

Pierre

Jul 28, 2025

·

Stayed 2 nights

I liked the close proximity to the freeway

10

Mark

Apr 27, 2025

·

Stayed 2 nights

Good and quiet

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Dining

Not enough information in reviews.

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Su	Mo	Tu	We	Th	Fr	Sa
				1 $56	2 $69	3 $68
4 $53	5 $55	6 $59	7 $54	8 $56	9 $77	10 $78
11 $58	12 $55	13 $54	14 $55	15 $59	16 $77	17 $77
18 $59	19 $55	20 $54	21 $53	22 $55	23 $79	24 $78
25 $70	26 $61	27 $61	28 $63	29 $69	30 $75	31 $75

Relax Inn And Suites

Prices for Relax Inn And Suites

Monthly average prices

About this property

Location

Room options

Kitchenette Room

Room, 2 Queen Beds, Accessible

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds, Smoking

Standard Room, 1 King Bed, Smoking

Room, 1 Queen Bed, Accessible

Basic Room, 1 Queen Bed

Standard Room, 2 Queen Beds

Guest reviews of Relax Inn And Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Relax Inn And Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $48	29 $59	30 $58