Comfort Inn & Suites Fort Lauderdale West Turnpike

It was a nice, clean property and great bed and the breakfast was good. Coffee could've been better though. Liked that there was refreshing lemon water available in lobby at check in. Didn't use pool, but deck area could look more inviting with just a few tweaks. Overall, would stay there again if visiting area.

Pool wasn't working, but the property well kept with the beautiful flower gardens. 😍

The property in whole is great. Jeremiah at the front desk displayed professional and friendly service and he gets 5stars. The dining area was kept clean all throughout breakfast time. The only issue was my family visited the pool and it was disgusting. It looked like ducks had been swimming in it and it was not clean at all as duck hair was in the pool and we had to drive over 25 mins to a friends house to use his pool. It just wasn’t acceptable for humans to enter the pool at this property and I hope they take care of this issue asap. I would definitely recommend this hotel despite the negative comment about the pool

We were upgraded and I loved our room. We enjoyed the pool and it was convenient to where we were going on our vacation.

The entire hotel should be closed until it is fully renovated. Posting a sign to apologize for the repairs is not ok. Smelly hallways, broken doors, torn carpets, and general dinginess all need to be fixed before charging people to stay here. The only positive were the linens were clean and the pillows nice.

Front desk lady was super rude and not nice at all. She acted inconvenienced when I walked in to check in. Very rude. Jacuzzi was broken and that was the whole reason I booked this hotel.

Needs an upgrade bad. Was not happy with the condition of the place.

Grate value, good location, breakfast and pool are a plus

I like the property other than the fact that the washing machine did not work nor dryer

Carpet in elevator was filthy. Tile in elevator was loose. Other areas of hotel was in clean condition. Only laundry equipment in building malfunctioned. Despite issues , would consider returning for a future stay.

My stay was ok. I was very disappointed upon checking in i was told that the room i booked wasn't available because they are overbooked.. Thats not ok. This is my first time that iI ever have this experience my booking was weeks in advance. Upon showing her my email confirming my reservation she's now apologizing. I had to take my cousin room and she takes mine. After traveling i was super tired and annoyed. The beds were very comfortable but the carpets smell very bad in the rooms and the hallways. The hotel needs upgrade. The area is very convenient.

Damp, musty & oppressive are the words to describe the air condition in the room I was given - I had to purchase Damp Rid & several air fresheners to get the overall smell & air quality to improve somewhat. Having carpet throughout a property with a pool that multiple people trek water in from daily will contribute to a dank, dismal atmosphere. The crusty substance stuck to the microwave plate for God knows how long (discovered on my first night at this property - along with a filthy washcloth & used 'Duck Bill clip') in a room I was told was clean, gave me every reason to doubt the level of service provided by housekeeping at this location - however, the receptionist's prompt attention to the matter of remedying the crusty microwave plate situation, made me a little less uncomfortable about staying here. For the duration of my time at this Choice hotel. I found the staff's service provision & professionalism to be a mixed bag - with some employees forgetting that it is simply their job to cater for a guest's basic needs & behaving as if they are entitled to refer to/address the guest according to whatever whim took their fancy. Contrastingly, the manager was always kind & helpful with respect to requests for assistance. Perhaps the staff could be trained to comport themselves in a similar fashion. The location is in a generally safe area, but it takes too long to get to restaurants & shops. I told Jeremiah they'd never see me again & it's a promise I'm happy to keep!

The room was smelling really bad, a concentrated smell

The room was disgusting, the rug, the bathroom and the overall entire room was absolutely filthy and smelled so bad.

There is SO MUCH humidity in the room I stayed in. I went to the beach one day and hung up my towel to dry and two days later it still was damp, and that was with the air conditioner running all day and night. The room had a musty smell from day one and the lobby smelled like marijuana when I first walked in. My door card key would never work right and the breakfast consisted of slimy imitation eggs and soggy sausage patties, with muffins that had a weird aftertaste. The coffee tasted like cockroach piss and was as weak as an anorexic twelve year old. I will be seeking lodging elsewhere in the future.

Our room smelled of old smokers. My wife had an Athena attack at 3a.m. Because of the room door. We had to go outside the building into fresh air until she felt better & then the staff found us a less odorous room.

The entire hotel should be closed until it is fully renovated. Posting a sign to apologize for the repairs is not ok. Smelly hallways, broken doors, torn carpets, and general dinginess all need to be fixed before charging people to stay here. The only positive were the linens were clean and the pillows nice.

The breakfast Buffett is good but The first floors are infested with fleas so if your allergic like me it's not fun i have hives,itchiness and I feel very uncomfortable all over as soon as I go home i have to go see my doctor again and get prescribed medications from my doctor.

the property needs some repairing also jacuzzi hot spa has been broken for 2 months now and I'm allergic to fleas and I was here last month and this month and had to see a doctor for hives itchiness on legs arms and other parts of my body cause of flea bites they need to spray the place to kill the fleas and ticks. it's not good for your health.

I found several cockroaches in the fridge.

Beds were very comfortable. And breakfast was a nice selection.

Staying at this hotel was fine. Its a no nonsense hotel. Its dated, compared to other newer hotels. A fresh coat of paint would do it very well so to speak. However, the rooms are fine, it's equipped with both a microwave and mini fridge. Staff are nice and helpful, and the full hot breakfast provided makes for a good start to your day whatever it is. (Eggs, waffles, sausage, cereal etc.) Well air conditioned and lots of parking available. Your not far from lots of shopping and food choices by car. If your looking for the Ritz or the Hilton, then your experience and expectations will leave you disappointed and this hotel is not for you. If your on a budget or you're not the complaining type and your happy that you've been blessed with the life given and living ----then this hotel will do just fine for your choice, and getting either yourself or family going to the start of your day. Have great day!

Nice property. Facility was nice and clean with friendly staff. Only issue was it took the shower water 30 minutes to warm up enough to use comfortably.

I wouldn't stay here again. The shower had no pressure. The toilet wouldn't flush properly.

a little noisy the bedrooms

The hotel was pretty quiet so resting was definitely possible! I appreciate breakfast was on-site even if not the best thing I have ever eaten, there were plenty of options. The hotel itself is clean and kept up well, but could use some remodeling. The room had a bit of a smell which I think came from the old carpet. The A/C was quite loud as well. A bit of an upgrade and this would be a wonderful hotel!

Could not close the bathroom door due to either expansion or contraction of the door frame. The shower door does not close properly. It rolls back. The staff was very friendly and very supportive. Morning breakfast was good. Also, the location of the Inn was perfect for me.

First my room key didn’t work and everytime I would tell the ladies in the front they will tell me to try it again after trying 10 times it’ll finally open , the room had a bad smell whenever I will leave and turn the a/c off. The shampoo bottles they leave in the bathroom didn’t have no type of shampoo. The water pressure was horrible. I could hear the people in the room across being super loud & the security guard would be passed out on the chairs.

The room is a bit dated. Otherwise good hotel.

Bathroom door wouldn’t shut.

It isnt a 5 star fancy hotel, but I was comfortable and safe. The hotel is a bit old, but they make it work. They kept that maintenance man busy! The cleaning crew on time and very friendly. Mostly spanish speaking but it was easy. Could have been more breakfast options. But the waffles and egg and sausage was freshly made every morning with other ready to go options like bagel and yougurt. The beds are soft and all amenities listed included. The pool was ok and I really enjoyed myself. Convenient located. Over all, a good stay.

Staff is friendly

Friendly staff, great customer service 👍

Staying at this hotel was fine. Its a no nonsense hotel. Its dated, compared to other newer hotels. A fresh coat of paint would do it very well so to speak. However, the rooms are fine, it's equipped with both a microwave and mini fridge. Staff are nice and helpful, and the full hot breakfast provided makes for a good start to your day whatever it is. (Eggs, waffles, sausage, cereal etc.) Well air conditioned and lots of parking available. Your not far from lots of shopping and food choices by car. If your looking for the Ritz or the Hilton, then your experience and expectations will leave you disappointed and this hotel is not for you. If your on a budget or you're not the complaining type and your happy that you've been blessed with the life given and living ----then this hotel will do just fine for your choice, and getting either yourself or family going to the start of your day. Have great day!

Very pleasant staff

We arrived later (10 p.m.) after spending an awful, ridiculous 12-hour day at the Minneapolis airport trying to get to Fort Lauderdale for our cruise tomorrow. Jeremiah was great! We were tired, grumpy and he made us laugh and made us feel important. Thank you!

Front desk lady was super rude and not nice at all. She acted inconvenienced when I walked in to check in. Very rude. Jacuzzi was broken and that was the whole reason I booked this hotel.

The property needs a renovation. The back door bangs and keeps every one up or wakes them up. the customer service ladies during the day are very kind. The black lady in the evenings and through the night is either sleeping or she will not even get up to ask what you need, she acts like you are interrupting her. The phone was continually ringing and we mentioned it to her since we was not doing anything and she said I am not answering it we don't have any rooms. Terrible

The front desk agent who helped us was excellent. She was very nice and helpful. I also liked the free breakfast.

Friendly staff

My stay was ok. I was very disappointed upon checking in i was told that the room i booked wasn't available because they are overbooked.. Thats not ok. This is my first time that iI ever have this experience my booking was weeks in advance. Upon showing her my email confirming my reservation she's now apologizing. I had to take my cousin room and she takes mine. After traveling i was super tired and annoyed. The beds were very comfortable but the carpets smell very bad in the rooms and the hallways. The hotel needs upgrade. The area is very convenient.

Nice staff. Quiet area

Staying at this hotel was fine. Its a no nonsense hotel. Its dated, compared to other newer hotels. A fresh coat of paint would do it very well so to speak. However, the rooms are fine, it's equipped with both a microwave and mini fridge. Staff are nice and helpful, and the full hot breakfast provided makes for a good start to your day whatever it is. (Eggs, waffles, sausage, cereal etc.) Well air conditioned and lots of parking available. Your not far from lots of shopping and food choices by car. If your looking for the Ritz or the Hilton, then your experience and expectations will leave you disappointed and this hotel is not for you. If your on a budget or you're not the complaining type and your happy that you've been blessed with the life given and living ----then this hotel will do just fine for your choice, and getting either yourself or family going to the start of your day. Have great day!

Pleasant stay; clean rooms; courteous staff. Limited dining in the immediate area but there were options within a mile or two of the property

Far from good restaurants but otherwise no bad comments

Location was not so good, just a few places sell food and far from other stores, also far from the airport

The property is very clean and quiet. I felt safe . The front desk person was extremely nice

Nice comfortable stay. Location was ideal for a quick bite out, movie theaters and shopping.

Good hotel with excellent, accommodating staff. Good location, 20 minutes from the shore. The rooms could be updated a little, but it was very clean. Good breakfast.

It is safe and quiet

Beds were very comfortable. And breakfast was a nice selection.

It was a nice, clean property and great bed and the breakfast was good. Coffee could've been better though. Liked that there was refreshing lemon water available in lobby at check in. Didn't use pool, but deck area could look more inviting with just a few tweaks. Overall, would stay there again if visiting area.

Staying at this hotel was fine. Its a no nonsense hotel. Its dated, compared to other newer hotels. A fresh coat of paint would do it very well so to speak. However, the rooms are fine, it's equipped with both a microwave and mini fridge. Staff are nice and helpful, and the full hot breakfast provided makes for a good start to your day whatever it is. (Eggs, waffles, sausage, cereal etc.) Well air conditioned and lots of parking available. Your not far from lots of shopping and food choices by car. If your looking for the Ritz or the Hilton, then your experience and expectations will leave you disappointed and this hotel is not for you. If your on a budget or you're not the complaining type and your happy that you've been blessed with the life given and living ----then this hotel will do just fine for your choice, and getting either yourself or family going to the start of your day. Have great day!

Workers and breakfast was great

Clean rooms, good breakfast, good customer service, convenient location

Our bathroom door doesn’t close all the way but the bathroom itself appears to have just been redone? It’s fine for a quick overnight, breakfast was good but I wouldn’t stay longer than one night

Everything was great. It was a smooth and seamless checkin/checkout. The breakfast was good, regular waffles, eggs, sausages, bagels, coffee, tea, juice. It was very quiet and peaceful. Some furniture can be replaced due to “overtime wear and tear” as well as more frequent housekeeping as they only visit every 3 days to make up the bed. Other than that, everything was amazing.

We checked into our 2 Q bed room to find toilet paper and garment tags on the floor (carpet that was very dirty). I informed the clean staff that was in the hall. While we were waiting, I noticed that the bathroom door was stuck and would not close. The door under the tv, where the safe is kept would not close. I went down to the desk where I encountered the cleaning staff I had talked to informing the lady about my complaint. I INSISTED on another room. She hesitated at first, but did give us a King w/sofa bed, which was better. The elevator had a stain in the corner that was there the whole time we were there. No one mopped or vaccuumed (that we saw) the entire time we were there.Staff was not friendly or helpful. Didn;t know where eateries or souveniers could be had. Breakfast was stale and eggs were sweaty and watery. Sausage patties were damp and half cooked. Same food daily. Would not stay here again.

Very strong musty and moldy smell in the room. Very poor quality breakfast, items were stale and very limited spread.

EVERYTHING WAS CLEAN AND LOVELY THE BREAKFAST COULD ADD A FEW MORE HEALTHY OPTIONS LIKE FRUITS AND LEMONS BUT OVERALL IT WAS A GREAT EXPERIENCE