Is parking available at the hotel?

Yes, free self-parking is available on-site. The parking is limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the hotel offer for guests with disabilities?

The hotel features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additionally, elevators are available for ease of access.

Where is the hotel located in relation to nearby attractions?

The hotel is located a 5-minute drive from Lake Michigan and 10 minutes from Four Winds Casino New Buffalo. It is also 12.8 miles from Indiana Dunes National Park and 10.6 miles from Blue Chip Casino.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. It is operational year-round, providing a relaxing environment for guests.

Are children allowed at the hotel?

Yes, children are welcome at the hotel. Kids can stay for free up to a certain age, although specific age limits are not detailed.

Holiday Inn Express & Suites New Buffalo, MI

Average nightly price at Holiday Inn Express & Suites New Buffalo, MI by IHG by month, last 12 months (USD)
Month	Average price
January	$101
February	$105
March	$105
April	$114
May	$135
June	$158
July	$196
August	$192
September	$160
October	$156
November	$126
December	$111

What guests think

At Holiday Inn Express & Suites New Buffalo, MI by IHG, travelers praise the friendly staff, convenient location near I-94, beaches and the casino, and solid breakfast, while noting dated rooms, mixed cleanliness, and occasional noise and maintenance issues.

The pool area gets positive mentions, though the hot tub is often out of service, and periodic renovations or entrance detours reflect an aging property. Housekeeping during multi-night stays can be limited, and several guests felt rates were high for the overall condition. Expect a convenient, no-frills stay with variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool area is appreciated, but the hot tub is repeatedly reported as out of order, and periodic renovations have rerouted entry. Some guests used a free shuttle to the casino.

Related guest reviews

8

Tristicia

Jul 12, 2025

·

Stayed 4 nights

I liked the convenient location. We were able to get to several beaches within 30 minutes. Nice breakfast. The hot tub wasn't working. We were looking forward to ending our day in the hot tub, but couldn't. That was a bummer for us!

6

Michael

Apr 19, 2025

·

Stayed 2 nights

The hotel was replacing all the tile flooring on the first floor entry and I the lobby so it was all tore up and occasionally the front door was locked so had to use a different entry. Vending machine were unplugged went to use the one on the 3rd floor to get just water and it was empty if I knew I would of stop somewhere to get some.

6

Donna

Jun 25, 2025

·

Stayed 2 nights

Our room was not the greatest. Drapes were hanging off the hooks, toilet seat was loose and about fell off, the bed was very worn down. You could see where two people would lay, lol. The pool was very cold and dirty with sand. Hot tub was down and mold in the vents.

8

Tammy

Aug 25, 2025

·

Stayed 3 nights

Nice breakfast and pool area

8

Valerie

Apr 7, 2023

·

Stayed 1 night

Pool was closed

10

Sarah

Oct 5, 2025

·

Stayed 2 nights

Hotel is an odd mix of dated and updated. Lobby area looks new. Elevator kinda creaky. Swimming Pool area very nice. No USB outlets in the room for charging. Great location. Nice Breakfast. Well lit onsite parking.

8

Amanda

Jan 20, 2025

·

Stayed 1 night

The staff was wonderful here! There was a free shuttle to take us to the casino! We had a great experience and would stay again!

8

Janalynn

Mar 13, 2025

·

Stayed 1 night

Beautiful hotel - they were just doing some renovations (new wall paper) so it was a bit messy. Love that the pool is open until midnight for travelers! It is so wonderful to be able to swim after so many hours on the road!

8

Allouri

Jul 4, 2025

·

Stayed 2 nights

Breakfast was great! I do wish they would have told us the hot tub was broken, and put more towels in the bathroom.

10

Cathy

Apr 23, 2025

·

Stayed 1 night

Front counter staff was friendly and engaging. Currently under renovation so it looks a little rough. Rooms are clean.

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Cleanliness

Many guests found the hotel and rooms clean, yet others reported issues such as mold, lingering smoke or strong fragrances, ants, or unmade rooms.

Related guest reviews

10

Kevin

Sep 22, 2025

·

Stayed 2 nights

Nice, very clean place...with the fantastic staff being a highlight.

4

Jacquelyn

Jul 15, 2025

·

Stayed 1 night

There was visible mold in the bathroom ceiling. I brought it to the managers attention. I had my grandchildren with us and should not be exposed to these conditions. Managers name was Melody, she was apologetic and stated she would credit me for the cost of the room.

4

Timothy

Jan 9, 2024

·

Stayed 1 night

The only problem we had with the property is the smell in the room. The room had a strong powdery smell. We had to keep the window open to tolerate the smell. There are alot of people with allergies to fragrance and perfumes. This motel should not be using air fresheners or cleaners with strong a fragrance in there rooms.

10

Julie

Aug 25, 2025

·

Stayed 2 nights

It was a very nice hotel very clean and friendly staff. Their breakfast was delicious and especially loved the cinnamon rolls!! I would definitely stay here again.

8

Fatima Rose

Sep 1, 2025

·

Stayed 2 nights

Great location both to get to main part of new Buffalo and the highway. Staff was friendly, hotel breakfast was perk. Rooms could have been a bit cleaner: saw occasional ants in our bathroom.

8

Jeffrey

Apr 1, 2025

·

Stayed 1 night

Decent value, Chair not very clean

8

Jennifer

Nov 3, 2024

·

Stayed 2 nights

For the price and location, it was not terrible, but I did find black mold on the curtains by the window.

4

Richard

Jun 25, 2025

·

Stayed 2 nights

The room smelled like somebody had smoked a couple of packs of cigarettes. All of our clothes, our luggage and all the things we bought during our stay smelled like smoke. This was not a 100% smoke free facility like the signs say

8

Ben

Nov 2, 2023

·

Stayed 1 night

There were hairs in the sheetsnof both beds in the room. I mentioned this to the front desk person and they moved me to another room right away.

4

Melanie

Nov 16, 2024

·

Stayed 1 night

The room we were given was not cleaned. No linens on bed, chairs overturned, dirty linens on the floor.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and sometimes spacious, but decor and fittings feel dated, noise from hallways or upstairs can be an issue, and some rooms lack a fridge; minor maintenance issues like loose outlets or slow drains appear.

Related guest reviews

10

Bradley

May 23, 2024

·

Stayed 1 night

Quite and comfortable rooms. Breakfast was good, with multiple choices from omelets,biscuit and gravy, sausage and cold cereal for the morning.

6

Megan

Apr 21, 2025

·

Stayed 1 night

We will look elsewhere next time we're in NB.

8

Bri

Jul 17, 2024

·

Stayed 1 night

Really wished the rooms had fridges! Other than that, pretty good!

10

Naeem

Jul 5, 2025

·

Stayed 1 night

It was spacious and clean

8

Denise

Jun 20, 2024

·

Stayed 2 nights

I wasn't expecting much based on other reviews of this property, so was pleasantly surprised at the few things this hotel got right. The room was clean, which is a definite plus considering there was no daily housekeeping. We were given a room on the first floor which I did not like. But the hotel was pretty empty when we got there, so I figured they were just putting everyone on the first floor. I was wrong. When the guests above us were in their room, we could hear every single footstep above us. Also, hallway noise was was a slight issue in the morning. The room itself was spacious and the bathroom was great except for the shower/tub. The water pressure was fantastic (which is not something that happens very often) but of course then the tub did not drain quickly. By the end of your shower, you'd be standing in 3-4 inches of water (and I didn't even wash my hair). I would stay here again as it is very close to the casino and the beach and restaurants (there is even a free shuttle that will take you to the casino) and a cheaper option vs. the resorts right near the water.

8

Jennifer

Jul 7, 2025

·

Stayed 2 nights

Could hear the person in the room walking around loudly at 6am through 8am. Couldn't sleep and gave me a head ache.

6

Bryan William Matthew

Jul 18, 2025

·

Stayed 2 nights

The location of the property is great being so close to downtown. However, the lobby is redone and looks shiny and new but the rooms do not. They are not dirty, but not clean. The door will shake and make a loud noise when the outside door from the stairwell is opened. The walls are so thin, we could hear the people above us singing and conversing. And there seems to be no quiet time because people were running up and down and YELLING - even at 2am. Definitely not worth $350/night, with no housekeeping when staying two nights.

10

Bonnie

Jul 16, 2024

·

Stayed 1 night

The beds were so comfortable! Including the pillows

8

Rachel

Oct 21, 2025

·

Stayed 2 nights

Every thing was Good, The plug ins in the bathroom were so loose that we couldn’t keep our hair tools plugged in, also one outlet on the wall by my bed was coming out of the wall. noticed a few areas that could have been cleaner and it could have used a fresh smell but it worked well for us

8

Janeen

Jul 22, 2023

·

Stayed 1 night

King room had a little dining area and wet bar, microwave and small refrigerator. No safe in the room. Room was fine for a quick stay, but had a perfume smell that was masking a slightly mildewy smell. Carpet and upholstered furniture needs better cleaning. The bathroom had Dove toiletries (hand soap, lotion, shampoo, conditioner, body wash). The included self-serve breakfast had omelets, sausage, biscuits and gravy, cereals, toast, bagels, pancake machine, muffins, bananas and apples, Chobani yogurt and juices/coffee. Acceptable stay.

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Service

Staff are frequently praised as friendly and accommodating, though some reported check-in problems, limited housekeeping, or unhelpful responses.

Related guest reviews

10

Kevin

Sep 22, 2025

·

Stayed 2 nights

Nice, very clean place...with the fantastic staff being a highlight.

10

Georgeanne

Jul 27, 2025

·

Stayed 3 nights

The staff was so friendly and accommodating! Easy and convenient to get to the beach and surrounding communities.

10

Rob

Jul 2, 2024

·

Stayed 2 nights

Incredibly friendly staff plus clean rooms at affordable rates! I continue to stay at this Holiday Inn whenever I am in New Buffalo because I know I will always be greeted with smiles, clean amenities and a wonderful experience!

2

Kathleen

Apr 22, 2025

·

Stayed 1 night

The staff was rude

10

Tricia

Oct 27, 2024

·

Stayed 1 night

The front desk staff could not have been kinder and more helpful! Thank you for all your assistance in my stay.

2

Timothy

Jun 30, 2025

·

Stayed 1 night

We showed up to check in and was told no rooms available.

4

Paloma

Aug 12, 2024

·

Stayed 1 night

I was very disappointed with the quality of room that was given to me. Upon arrival, we noticed that the toilet wasn’t working properly and had not been cleaned. A front desk staff member said that she would have to fix the toilet because there was no maintenance crew available. She then told me that she couldn’t give me a new room unless it was authorized by her manager, however no other room was available. I had to call customer service to report the issue and get a new room that suddenly became available. The staff member didn’t seem to believe me when I told her the toilet was found dirty and denied not already knowing that the room had a malfunctioning toilet. I was unable to cancel this room booking and ended up staying at the Four Winds Casino Hotel instead. I will never book a room with the Holiday Inn again. In the end, we were given a better room after having to go through the ordeal of calling customer service a couple of times.

10

jessica

Jul 18, 2023

·

Stayed 1 night

They were extremely accommodating to all of our wedding guests and family staying in town, would definitely recommend as a hotel for wedding accommodations!

10

Lucy

Aug 5, 2025

·

Stayed 2 nights

Lovely, clean and comfortable hotel. Excellent breakfast and delicious coffee! Very friendly and helpful staff.

8

Shawn

Oct 18, 2024

·

Stayed 3 nights

This was our first trip to. New Buffalo. It was pretty near perfect until our car was broken into and my purse was stolen. That was a terrible thing but not normal for NB. The hotel staff could not have been more accommodating!!They allowed us to park in a special spot because of the damage to our vehicle and even helped to keep an eye on it overnight. Since we had no choice but to head home the next morning, we asked if they could grant us forgiveness for the early checkout. They did and it really helped renew my faith in the goodness of people after experiencing such a traumatic event. Thanks NB Holiday Inn for understanding!

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Location

Convenient to I-94, downtown New Buffalo, beaches, and the casino, with many finding it quiet despite the highway nearby.

Related guest reviews

10

Patrick

Jul 15, 2024

·

Stayed 1 night

This is a well run property. The staff is friendly and helpful. The hotel is well-maintained and in a great location- close to I-94 and downtown New Buffalo MI.

8

Fatima Rose

Sep 1, 2025

·

Stayed 2 nights

Great location both to get to main part of new Buffalo and the highway. Staff was friendly, hotel breakfast was perk. Rooms could have been a bit cleaner: saw occasional ants in our bathroom.

8

Candy

Aug 12, 2024

·

Stayed 1 night

Conveniently located near the highway, but the hotel is very quiet. Good breakfast and clean rooms.

10

Dean

Oct 25, 2024

·

Stayed 1 night

It was only a 10 minute drive from the public beach & there were many good eating choices down by the beach. In the morning we were right next to the I 94 entrance but never heard traffic through the night

10

Sarah

Oct 5, 2025

·

Stayed 2 nights

Hotel is an odd mix of dated and updated. Lobby area looks new. Elevator kinda creaky. Swimming Pool area very nice. No USB outlets in the room for charging. Great location. Nice Breakfast. Well lit onsite parking.

8

Beth

Oct 7, 2024

·

Stayed 1 night

We were a bit skeptical at first as we usually stay at higher end hotels but we were very pleased, staff was friendly, room was very clean and nice. Only disappointment was no fridge in the room. Within 5 minutes to downtown New Buffalo so location was good. Overall it was a good experience and we would stay there again if the opportunity presents itself. Thank you!!

10

Theresa

Apr 12, 2024

·

Stayed 1 night

Close proximity to Casino and expressway, close to many things.

10

Michael

Sep 20, 2024

·

Stayed 1 night

Perfect location to stop for the night on road trip to and from Michigan

10

Carol

Oct 8, 2024

·

Stayed 2 nights

Property is easy to access off I 94. Great staff. Breakfast room large, breakfast good. Nearby shopping , beach,great restaurants.

8

Niko

Mar 10, 2024

·

Stayed 1 night

Nice place to stay close to casino

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Dining

Breakfast is often described as good—with popular cinnamon rolls—though selections can feel limited, items occasionally run out, and the area can be cramped.

Related guest reviews

10

Laurence

Aug 12, 2025

·

Stayed 1 night

Nice affordable hotel with a very nice breakfast

8

Paul

Sep 25, 2025

·

Stayed 1 night

A great breakfast!

6

Carmen

Aug 6, 2024

·

Stayed 1 night

The room looked as if the bathroom floor had not been cleaned. The pull out bed had dirty sheets so we changed them. Food ran out at breakfast and the worker left people standing in line. When I went back to ask if she was filling it up I was told it ended at 9:30. My daughter had been waiting for 20 min thinking she was bringing more food

8

Josh

Jun 24, 2025

·

Stayed 4 nights

Hotel is fine. Nothing fancy. The best: the breakfast staff are great! They work hard to keep everything stocked and fresh. The worst: the rear door to the property is awful. It's old and busted and slams so loud. My son who can sleep through anything jumped several times in his sleep to the sound.

10

Julie

Aug 25, 2025

·

Stayed 2 nights

It was a very nice hotel very clean and friendly staff. Their breakfast was delicious and especially loved the cinnamon rolls!! I would definitely stay here again.

8

David

Sep 27, 2025

·

Stayed 1 night

Our only disappointment was the offerings at breakfast. There was not enough selections.

8

Robin

Aug 15, 2024

·

Stayed 2 nights

Need more room at the breakfast bar It’s a little cramped

10

Pamela

Aug 13, 2025

·

Stayed 2 nights

Breakfast was great Room clean and comfortable with a lot of pillows.

8

Dena

Aug 11, 2025

·

Stayed 1 night

Staff was nice. Breakfast included. Quiet. I would have liked some healthier options for breakfast. A little mold on the shower ceiling because no bathroom ventilation and the room smelled a little. Better once we turned on the a/c fan.

4

Kenneth

Aug 21, 2025

·

Stayed 3 nights

Stayed at this hotel for three nights, to get clean towels you would have to go to the front desk to exchange them. The trash was never emptied in the room you had to put it out your door and go get a new bag at the front desk. Our son and daughter in law’s room had mold on the curtains and the carpeting was damp. When they went to the front dest to complain they were surprised about the mold on the curtains and the floor being damp, the cleaning staff should have noticed it. The breakfast bar had no fresh fruit ou juice for our grandchildren and the other kids that were staying at the hotel the juice machine was out of order for three days. When I went to the front desk and asked about juice and fruit they said that the del driver shorted them. I would think that they could have went to the grocery store and bought some juice and fruit. Are room was $200.00 a night for self serve room service and a poor breakfast bar.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $139	7 $139	8 $131	9 $262	10 $246
11 $116	12 $113	13 $117	14 $117	15 $117	16 $254	17 $254
18 $114	19 $114	20 $113	21 $113	22 $113	23 $171	24 $229
25 $116	26 $113	27 $113	28 $113	29 $113	30 $157	31 $169

Su	Mo	Tu	We	Th	Fr	Sa
1 $113	2 $114	3 $105	4 $102	5 $105	6 $221	7
8 $99	9 $99	10 $102	11 $99	12 $99	13 $197	14 $198
15 $102	16 $99	17 $99	18 $99	19 $95	20 $198	21 $222
22 $99	23 $95	24 $99	25 $99	26 $102	27 $122	28 $119
29 $102	30 $99

Holiday Inn Express & Suites New Buffalo, MI by IHG

Prices for Holiday Inn Express & Suites New Buffalo, MI by IHG

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed (Wet Bar)

Guest reviews of Holiday Inn Express & Suites New Buffalo, MI by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express & Suites New Buffalo, MI by IHG

Prices for upcoming dates