Casa España

Casa Espana is a run-down, poorly managed property that does not match its positive online photos. I've posted videos and photos of my concerns on a Google Maps review to inform future guests of the condition of the hotel. 1. Room & Amenities * Severe Damage: The tiny room has water damage, peeling ceiling paint, and a bathroom full of black mold. * Lack of Comfort: It lacks basic furniture, forcing guests to keep luggage on the floor. * Insect Issues: Windows lack screens, allowing mosquitoes and other insects to enter freely. * Blinding Light: A translucent glass door has no curtains, letting in intense sunrise light. 2. Location & Security * Inconvenient Layout: Located on a restaurant roof, requiring a two-flight climb with no elevator. * Poor Location: Situated far from the historic center (Centro) in a residential area. * Safety Concerns: Surrounding buildings have electric fences, but this property lacks any security. * Self-Check-In: There is no staff or reception; entry requires navigating three separate passcode/lockbox steps. 3. Noise & Management * Unbearable Noise: Freight trains pass 24/7, constantly blowing horns at a nearby uncontrolled crossing. * Unhelpful Management: The manager, Miguel O., refused a room change for the mold and noise. * Fair Pricing Issues: After checking out two nights early, the guest was still charged for one night plus taxes for all three nights.

Easy check-in. Quiet location, breakfast restaurant on site. Some furniture needs replacing or updating (couch). Mosquitoes can be a nuisance during the rainy season. Power outages can occur during thunderstorms.

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Property is located in a quiet area surrounded by trees. There’s minimum traffic and it is easily accessible from the main avenue. Cleanliness can improve as there was human hair in the bathroom sink area and the floor. Shower was clogged and you needed to make sure there was no water accumulated. Worst thing was that the bathroom door was broken and there was no way to use it. It was completely disengaged from the wall. This was reported to the owners but it was not fixed during the stay. The room had good lighting and the bed was comfortable. Some of the walls and furniture had damage and stains. Advertisement pictures reflect a time when the room was in much better conditions.

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