Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately USD 16.95 per person.

Does the property allow pets?

Pets are allowed with a fee of USD 50.00 per accommodation, per stay, with a maximum charge of USD 50 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the property offer?

The property features elevators, wheelchair-accessible public washrooms, a wheelchair-accessible registration desk, and a pool hoist. There are also stair-free paths to the entrance and limited wheelchair-accessible rooms available.

What is the location of the property in relation to key landmarks?

The property is centrally located in New Bern, just steps from New Bern Grand Marina and within a 5-minute walk of New Bern Riverfront Convention Center. It is approximately 0.2 miles from Isaac Taylor Garden and 0.3 miles from New Bern Civic Theatre.

Does the property have a swimming pool?

Yes, there is a seasonal outdoor pool, which is open from June to September.

DoubleTree by Hilton New Bern Riverfront Hotel

Average nightly price at DoubleTree by Hilton New Bern Riverfront by month, last 12 months (USD)
Month	Average price
January	$164
February	$180
March	$212
April	$219
May	$243
June	$241
July	$219
August	$200
September	$225
October	$252
November	$182
December	$165

What guests think

At DoubleTree by Hilton New Bern Riverfront, reviewers highlight a scenic riverfront setting and easy downtown access paired with friendly service, while opinions on rooms and amenities are mixed due to maintenance gaps and value concerns.

Some appreciate comfortable beds, pet friendly policies, and the marina-side deck for relaxing. Recurring drawbacks include small bathrooms, loud AC, inconsistent housekeeping, and a pool that can be dirty or limited; many balcony rooms lack chairs, and the restaurant has occasional closures. Good fit for travelers who can accept dated rooms in exchange for a relaxed stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: the riverside deck and bar are appreciated, parking is easy, and the property is pet friendly, but the pool is often dirty or limited, some amenities (elevators, ice machines) feel inadequate, and the restaurant has occasional closures.

Related guest reviews

10

Tiffany

Aug 24, 2025

·

Stayed 1 night

We started one night just to enjoy a get away. Overall very nice and would stay again. Only complaint is the balcony door is broken/ off track maybe? And so it was hard to open. The restaurant was really nice and delicious and we enjoyed both bars and pool. Definitely a nice stay.

6

Chasti

Jul 4, 2025

·

Stayed 1 night

Has a pool and good location. Elevators are in a weird spot and small.

4

Dylan

Jun 18, 2025

·

Stayed 2 nights

The back patio was in great need of repair/ remodel. Pool was not usable. The shower would not work in the morning and had a broke faucet. Property has seen better days.

10

Howard

Dec 29, 2022

·

Stayed 19,354 nights

Close to restaurants and Tryon Palace. Need operational ice machine in the lobby.

10

Norman

May 28, 2024

·

Stayed 4 nights

can't beat waterfront hotels! and the bar and marina side deck with pool, VERY nice!

8

Nicole

Jun 18, 2025

·

Stayed 2 nights

The rooms were clean and quiet. Beds were comfortable, but they were not queen size they were double.The hallways were very hot. The pool was not clean. We had to ask multiple times for the sheets for the pullout. Breakfast was OK, but not a lot of space for seating.

10

ruthanne

Apr 29, 2023

·

Stayed 1 night

The deck on the water is ideal for relaxing. You can have a drink, it is dog friendly and the staff is very helpful. The location is right in town and there are various dining options. Parking is right out the door and feels safe.

6

elizabeth

Jul 21, 2025

·

Stayed 1 night

The rooms are not really typical Hilton rooms. Dated and run down. Loud ac. Pool could use a cleaning. View of the river is great and easy to walk downtown.

10

Robert

May 30, 2025

·

Stayed 1 night

Pet friendly. Quick elevator. Space to walk pets. Comfortable bed. Nice shower

8

Terry

Dec 15, 2024

·

Stayed 2 nights

Great stay. Sad I had to ask for cups beyond those for the coffee machine. Ice bucket not emptied nor was the bag replaced. Only one ice machine in the hotel? Had to get ice in the restaurant. No newspapers on the property that we could find? Staff was congenial and helpful. These items are small, but detract from the ambience. Staff was helpful and professional.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: many note clean rooms, but others report dusty or musty spaces, bathroom grime, hallway trash, pests, and sticky floors, with housekeeping sometimes missed or unresponsive.

Related guest reviews

4

Lauren

Aug 9, 2024

·

Stayed 1 night

Room and bathroom were dirty. Shampoo and body wash containers in shower were empty. Way overpriced for the condition of the hotel, would not stay again.

4

Janis

Oct 30, 2025

·

Stayed 2 nights

Room smelled like cigarettes smoke, was very dusty . Woke up and stapled on a roach that was in the bathroom, closet door was old and broken.would not sit on chair in room it was stained and dirty ! Great view BUT thus hotel seriously needs up dating and care and is overpriced for poor qualit!! ! Left and went to New Hilton next door !

10

Michael

Aug 13, 2024

·

Stayed 1 night

Very clean

8

Nicole

Jun 18, 2025

·

Stayed 2 nights

The rooms were clean and quiet. Beds were comfortable, but they were not queen size they were double.The hallways were very hot. The pool was not clean. We had to ask multiple times for the sheets for the pullout. Breakfast was OK, but not a lot of space for seating.

10

Albert

Dec 1, 2025

·

Stayed 8 nights

It was all nice - the clean rooms and commons area. The staff. The breakfast. The view of the river.

8

Andrea

Aug 16, 2025

·

Stayed 1 night

Great hotel- clean and comfortable. Friendly staff.

4

Theresa

Jul 25, 2025

·

Stayed 1 night

The hotel was older and more dated than expected. The front desk called to confirm my reservations when the room was paid for. There was trash (cups, etc.) on the window sills on my floor. We told the front desk staff. The trash was still there the next day. There was a MATTRESS lying out at the end of the hall. The river front view and location were amazing, but this hotel, not so much.

6

Bronwyn

Jun 20, 2025

·

Stayed 1 night

The room was very damp despite the air conditioning. Ceiling in room had water damage/peeling. Bathroom floor was sticky underfoot. Hallway was not well air-conditioned. Pool did not open until 9am. Quite disappointed considering the price point.

6

Robert

Feb 20, 2024

·

Stayed 3 nights

Stayed three nights. For some reason, they couldn't manage to clean our room either day we were there. This is after specifically asking for a room cleaning on the second day.

4

Gary

May 20, 2025

·

Stayed 1 night

Area and location is awesome, lots of walkable activity and views. Room is great if you usually stay at Motel 6, if you are expecting a room Hilton properties usually offer, it’s not good. Bathroom is small, tub/shower was not clean (mold on bottom of curtain), A/C unit was very loud.

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AI-generated summary based on recent guest reviews

Rooms

Rooms offer marina and river views and many find the beds comfortable, but decor feels dated, bathrooms are small, AC can be loud, and some report dampness, patio noise, balcony-door issues, and missing balcony chairs.

Related guest reviews

8

Gerald

May 18, 2023

·

Stayed 1 night

The room had a small balcony and a great view of the marina. The location is close to downtown and only 5 minutes walk to shops and dining. The riverwalk runs by the front of the hotel and you can walk to Tryon Palace in about 10 minutes. On the minus side there was significant noise from boaters or guests on the patio until around 3 am. Also we went down for the breakfast buffet at 9 am and found it had closed. Luckily there are several options nearby. I recommend The Bakery on Middle St.

10

Tiffany

Aug 24, 2025

·

Stayed 1 night

We started one night just to enjoy a get away. Overall very nice and would stay again. Only complaint is the balcony door is broken/ off track maybe? And so it was hard to open. The restaurant was really nice and delicious and we enjoyed both bars and pool. Definitely a nice stay.

10

Allison

Jun 9, 2025

·

Stayed 1 night

Beds and pillows were AMAZING. Very comfortable trip. Service was amazing!

8

John

Oct 14, 2024

·

Stayed 3 nights

Very nice hotel in a great location. Room was comfortable with a good view of the marina. Pet friendly and our dog was welcome. Only issue was the water pressure on 5th floor. Very erratic with temperature variances which caused serious risk of being burned with the very hot water.

6

Bonnie

May 24, 2025

·

Stayed 1 night

Close and within walking distance to downtown area. Room has a musty damp odor to it

6

Aishia

Jul 11, 2025

·

Stayed 3 nights

There wasn't any chairs on the balcony which defeated the purpose. If we ever stay again we will not be paying for a balcony room. Also, the shower leaked. It sprayed up onto the ceiling and flooded the bathroom. (Which is extremely small) Maintenance did come and fix it immediately.

10

Ross

Aug 14, 2025

·

Stayed 5 nights

Great hotel very convenient to everything New Bern has to offer. Rooms are setup so all have a view of the water.

6

elizabeth

Jul 21, 2025

·

Stayed 1 night

The rooms are not really typical Hilton rooms. Dated and run down. Loud ac. Pool could use a cleaning. View of the river is great and easy to walk downtown.

6

Guy

Dec 6, 2022

·

Stayed 2 nights

This hotel is currently (2022) stuck in the early 2000’s, room design wise. It reminds me of hotels I’d stay in during biz trips in 2004-2005. That said, the hotel staff said it was recently purchased by new owners. Let’s hope they renovate it.

4

Gary

May 20, 2025

·

Stayed 1 night

Area and location is awesome, lots of walkable activity and views. Room is great if you usually stay at Motel 6, if you are expecting a room Hilton properties usually offer, it’s not good. Bathroom is small, tub/shower was not clean (mold on bottom of curtain), A/C unit was very loud.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, accommodating, and professional, with standout front-desk and breakfast staff; however, some guests reported dismissive responses, key mix-ups, and slow or missed housekeeping requests.

Related guest reviews

10

Merald

Apr 15, 2023

·

Stayed 2 nights

Great service and accommodating staff. The general manager was super helpful in helping me with a small booking issue in such a kind and friendly manner. I’ll always stay here when I visit New Bern. The hotel is perfectly located within the entertainment and dining district

6

Kathleen

Mar 22, 2025

·

Stayed 2 nights

The stay started with the front desk giving another guest the same key as us and a young man started coming into our room. Worse was when I called desk they acted like it was no problem and that “ he’ll probably bring it back to us”. Really? I should count on that? Then we didn’t get service one day so ran out of tp, no clean towels and when I called I was told they had no staff to bring us tp. All this and restaurant was closed for repairs which the hotel failed to inform us of prior to our stay. All in all I w

10

David

Jan 14, 2024

·

Stayed 1 night

They had the best service we have experienced for a long time. They took a page out of the past, when employees cared about their job and the service they provided.

10

Amy

Nov 26, 2023

·

Stayed 2 nights

We had a great stay with our family of 5. The customer service was excellent--from warm cookies, to piles of towels, to a rollaway bed to stop the kids from arguing--they took care of it all with a great big smile.

10

Anneke

Jan 31, 2025

·

Stayed 2 nights

Front desk staff was great, particularly Justin, who worked the night front desk. He was so funny and kind, had great recommendations for local coffee and dinner. Jennifer in the restaurant during breakfast was also great! I’ll be traveling to New Bern regularly for work and will definitely be staying here again!

10

Linda

Nov 26, 2024

·

Stayed 1 night

Great hotel. Loved the free cookies, front desk staff was very friendly and helpful, and Tanya at the breakfast buffet was outstanding!

6

Rebecca

Aug 18, 2025

·

Stayed 3 nights

I paid additional room charge to have balcony over looking the river. Beautiful view. However they do not even have a chair to sit on that balcony. When I told the person at front desk she quickly dismissed me. Clearly I had not been the only person to mention this and she clearly did not want to hear about it.

10

marie donald

Aug 17, 2025

·

Stayed 2 nights

People were great

6

Robert

Feb 20, 2024

·

Stayed 3 nights

Stayed three nights. For some reason, they couldn't manage to clean our room either day we were there. This is after specifically asking for a room cleaning on the second day.

10

Jeronme

Jan 19, 2024

·

Stayed 1 night

Great location, great staff, great service.

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AI-generated summary based on recent guest reviews

Location

Scenic waterfront spot with lovely marina views and excellent walkability to downtown restaurants, shops, and attractions; several also mention feeling safe and convenient access.

Related guest reviews

10

Michael

May 6, 2024

·

Stayed 1 night

Lovely central location

10

Loes

Dec 29, 2024

·

Stayed 1 night

Great location,

10

Marija

Dec 31, 2022

·

Stayed 19,356 nights

Staff was great! Hotel is close to everything. It’s clean and nice! Suite view was gorgeous!

10

Jamila

Feb 28, 2025

·

Stayed 1 night

Staff was super accommodating and helpful. Area restaurants were great and easy to walk to.

10

Billy

Jan 30, 2025

·

Stayed 1 night

Wonderful stay in the heart of scenic New Bern within walking distance of most things.

10

Hattie

Nov 12, 2023

·

Stayed 1 night

It was easy to find accessible to shopping and dining the waterfront view is beautiful

10

Matt

Jan 20, 2025

·

Stayed 3 nights

Very nice hotel. Located around lots of bars and restaurants. Would definitely stay here again

10

Kevin

Apr 2, 2024

·

Stayed 1 night

Very convenient to all the sites, restaurants and downtown New Bern.

10

James

Jun 1, 2024

·

Stayed 1 night

Great location on the water. Much to do nearby within walking distance.

10

Ross

Aug 14, 2025

·

Stayed 5 nights

Great hotel very convenient to everything New Bern has to offer. Rooms are setup so all have a view of the water.

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AI-generated summary based on recent guest reviews

Dining

Dining is inconsistent: several guests praise breakfast and on-site meals and staff, while others encountered closures, average quality, cold plates, limited seating, or higher prices, and breakfast is sometimes not included.

Related guest reviews

4

Dorreen

Jul 25, 2024

·

Stayed 2 nights

The pool needed maintenance. It was dirty and needs updating. They ran out of pool towels and there were not that many people using the pool. There were no chairs on the balcony because of liability reasons. I would not have paid for a balcony if I could not use it. The restaurant had great food.

6

Kathleen

Mar 22, 2025

·

Stayed 2 nights

The stay started with the front desk giving another guest the same key as us and a young man started coming into our room. Worse was when I called desk they acted like it was no problem and that “ he’ll probably bring it back to us”. Really? I should count on that? Then we didn’t get service one day so ran out of tp, no clean towels and when I called I was told they had no staff to bring us tp. All this and restaurant was closed for repairs which the hotel failed to inform us of prior to our stay. All in all I w

10

Joyce

Dec 4, 2022

·

Stayed 1 night

Great service from check in to check out. Enjoyed the views from the room of the boats decorated for Christmas as well as the sunrise and sunset. The breakfast buffet was delicious.

10

Tiffany

Aug 24, 2025

·

Stayed 1 night

We started one night just to enjoy a get away. Overall very nice and would stay again. Only complaint is the balcony door is broken/ off track maybe? And so it was hard to open. The restaurant was really nice and delicious and we enjoyed both bars and pool. Definitely a nice stay.

6

Janet

Mar 12, 2025

·

Stayed 1 night

The hotel is in a beautiful location by the river, very walkable and pleasant and close to nice restaurants and coffee shops. But the hotel itself offers little out of the ordinary. The restaurant was closed and furnishings like towels are old. Three mounted bottles of conditioner in the shower, no shampoo or soap. Why?

10

Linda

Nov 26, 2024

·

Stayed 1 night

Great hotel. Loved the free cookies, front desk staff was very friendly and helpful, and Tanya at the breakfast buffet was outstanding!

10

Albert

Dec 1, 2025

·

Stayed 8 nights

It was all nice - the clean rooms and commons area. The staff. The breakfast. The view of the river.

6

Stephen

Jun 6, 2023

·

Stayed 2 nights

Breakfast was not included, rather very expensive. The place felt like it was financially in poor shape.

6

Jerry

Aug 21, 2023

·

Stayed 3 nights

For the price paid, ~$300 per night, the room should have been much nicer. The heating/cooling units were very noisy, day and night. We all had very poor sleep each night. The foldout couch mattress was lumpy and uncomfortable. The bathroom ceiling leaked, due to construction in the room directly above. Hardly any baggage carts ( 5 maybe) in the entire hotel. But, service at Christoph's bar and restaurant was great, as was the omelet station chef!

8

Jonathan

Jan 14, 2023

·

Stayed 19,370 nights

Food quality not great, especially the breakfast buffet. Food served on cold plates…..

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5 $237	6 $239	7 $258	8 $197	9 $338	10 $381
11 $180	12 $173	13 $174	14 $174	15 $184	16	17 $201
18 $155	19 $212	20 $216	21 $216	22 $195	23 $286	24 $264
25 $160	26 $452	27	28	29 $226	30 $208	31 $207

Su	Mo	Tu	We	Th	Fr	Sa
1 $207	2 $277	3 $283	4 $307	5 $283	6 $338	7 $382
8 $160	9 $176	10 $183	11	12 $259	13 $321	14 $273
15 $181	16 $181	17	18	19 $171	20 $171	21 $164
22 $171	23 $174	24 $181	25 $174	26 $181	27 $172	28 $171
29 $162	30 $181

DoubleTree by Hilton New Bern Riverfront

Prices for DoubleTree by Hilton New Bern Riverfront

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

2Db Bedroom Bal Rvrvw Suite

One King Bed River View with Balcony

Two Double Beds River View

Room, Accessible

One King Bed River View

One Bedroom Suite, One King Bed, River View

Two Double Beds River View with Balcony

Guest reviews of DoubleTree by Hilton New Bern Riverfront

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

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FAQs about DoubleTree by Hilton New Bern Riverfront

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