Ellery Hotel Provincetown

Absolutely lovely place with a lot of heart put into it. Would definitely book again. Only parking is a real problem (in general in Provincetown) as the hotel only has 7 slots. Public overnight parking around is the hotel is quite expensive and needs to be organized by yourself.

Lounge with coffee and ice service, hot tub, sauna and steam room, all very clean and well maintained. Rooms are beautiful and deeply comfortable. Parking is a great benefit - but if it’s full up, check with front desk for recommended alternatives. Daily breakfast vouchers are a welcome treat. Can’t wait to return!…

Staff were top notch. Super helpful and welcoming. Loved the facilities (hot tub, sauna and steam room and outdoor areas.) Would definitely stay again.

We've stayed at this property before. We love the place. Even in winter. Easy walk to Commercial Street. Parking is a challenge. Additional parking is available across the street.

Loved our stay here! The hotel was super cute and well maintained. Our room was great and I loved that they had a hot tub and sauna

We loved our stay and all the hotel had to offer, starting with a perfect location, excellent hospitality, amazing accommodations i.e. sauna, steam room, hot tub, the wine and cheese and fireplace in the room.

The property has sauna, steamroom and hot tub. The spa was a great option!

Staff was excellent. The property is in excellent shape. The hot tub and steam room were awesome. Easy walk to commercial st. Beautiful place

Great location in the heart of Provincetown. Has some parking on site and lots of shopping. The hot tub was locked so that was a disappointment. The rooms are incredibly small but comfortable if you’re really into your travel buddy.

Outdoor areas were amazing and private.

We Used to stay here all the time when it was the carpe diem bed and breakfast. Thai time was a huge disappointment Ants all over the room. My mother woke up at 3 am with bugs in the sheets. Didn't get any sleep. Only supplied enough coffee and coffee cups for one night. Air conditioner on the Fritz but after googling it we found a video and figured it out . No info in the room at the hotel at all about the hotel. No idea there was a wine and cheese happy hour which we happened to luckily come across but also nothing special in comparison to how nice it used to be. Also no where to put your glass and trash after in the common room. I can over look some things but for $1250 a weekend completely unacceptable. When i called the emergency number and texted pics of bugs this morning the only response was " we have a lot of coffee you should have asked" no real apology and this KAREN offered a discount for next time i come back to this nightmare . I called and got a similar response from this rude woman. I told her she should care about her business and do something NOW but clearly these type of people who run businesses like this don't care if you return. There will just be some other sucker who's willing to pay top dollar for this great location. I'm literally leaving with bugs walking in my bags and the owner thinks it's fine.

Great, comfortable stay. Close to all restaurants and shops on Commercial street. The room was super clean and the bed comfortable.

A good option for P-town first timers. The check-in process with Expedia was a headache. Ceiling in our room was leaking, toilet not working properly, and we found a pair of dirty underwear left behind that the cleaning team must have missed. Had to follow up with management after reporting the issue, after not getting a response when the issues were brought up. Besides the cleanliness, which might have been a fluke, we enjoyed our stay.

Clean , clean , clean. Nice condition property and everything looks fresh and clean . It’s right off the main drag and all the restaurants and shops are less than a block away . I would call out that there is limited parking, so you may have to go down to one of the municipal spots for 25-30 per day .

It was clean, quiet, great outdoor spaces, and amenities

Cute little place. Room was small and old but clean. Great location

Nice place. Lots of rooms. Enjoyed the happy hour. The room needed more cleaning, but was good overall.

This should have been a great place - the service was excellent, everything was clean, and the location was very convenient to activities on Commercial St. Unfortunately, the area around the toilet is extremely minimal. The wall and shower are almost up against each side of the toilet, making for an extremely cramped space. This curvy girl found that she could barely fit on the toilet. (I am pear shaped, and usually wear a size 12 dress.) Given that, I can only recommend this hotel to smaller travelers.

Beautifully decorated with numerous serene areas to relax in and all just out side of the busy Commercial St. Our immaculate room had everything we needed but was very small. The manager and staff were very friendly and helpful.

The hosts were incredible! The hotel was fabulous and extremely clean. We WILL be back!!!!!

Beautiful boutique property in an ideal location. Our room was spacious and cosy - we would recommend anyone to stay here.

Great place - would recommend! Convenient location. Spacious room with patio.

I opted to stay at this property because of the 4.7 ratings. However I was not aware that it was not ADA accessible. There are only stairs and no ramp additionally, you can’t control the thermostat. The thermostats are located in the hallway and control multiple rooms. I spoke the manager and expressed my laments given my medical conditions. Mark Anthony stated they did not have anymore rooms available. Therefore,I attempted to stay the first night however the heat was turned on high and the ceiling fan made a continuous loud screeching noise. I contacted the front desk after hours concierge in an effort to get help, however he was unable to help me. He tried to contact the property manager but he did not respond given it was after 10. Ultimately I decided to leave because I did not want to put my health in jeopardy. When I spoke the manager the next day after an extensive conversation he agreed to only charge me for me for one night; I contacted Expedia to confirm the refund in which they told me the property refused to give. If you want to stay at a property that does not honor there word, customer service isn’t at the forefront of their agenda and they’d rather pocket your money instead of providing a great customer experience then you’ve found it.

Overall happy with the experience, however, we stayed in deluxe room 6 and it seems like every time someone flush the toilet our toilet bubbled happened all throughout the night, the bed was hard and uncomfortable, and you can hear everything through the walls

Cute little place. Room was small and old but clean. Great location

Parking is a major issue- only 7 spots available at all times. We ended up doing overnight parking at a lot nearby that charges $40 a night. Our room also had issues with AC - couldn’t get the room any cooler than 72. Great location and very clean. Just wish I would have known the parking situation beforehand

This should have been a great place - the service was excellent, everything was clean, and the location was very convenient to activities on Commercial St. Unfortunately, the area around the toilet is extremely minimal. The wall and shower are almost up against each side of the toilet, making for an extremely cramped space. This curvy girl found that she could barely fit on the toilet. (I am pear shaped, and usually wear a size 12 dress.) Given that, I can only recommend this hotel to smaller travelers.

The Ellery was such a great stay! We are ptown regulars but hadn’t stayed here before. The rooms are cute and spacious, the in room fireplace was a great touch, and the steam room and hot tub were a major plus. Highly recommend!

Beautifully decorated with numerous serene areas to relax in and all just out side of the busy Commercial St. Our immaculate room had everything we needed but was very small. The manager and staff were very friendly and helpful.

Great location in the heart of Provincetown. Has some parking on site and lots of shopping. The hot tub was locked so that was a disappointment. The rooms are incredibly small but comfortable if you’re really into your travel buddy.

I had a very disappointing experience with the service at the hotel and my room was not clean- dirt and old lettuce behind sofa bed. Hard to communicate with staff via text. Website for emergencies did not work. No one answered text messages when I needed assistance. I paid a lot for the one night stay and was very disappointed.

What a charming little boutique hotel. The property is very well done and maintained. The service and friendliness from all the employees was top notch and Marcanthony runs a very good operation. He reached out several times prior to and during our stay to share information and make our first visit to Ptown the best it could be.

I opted to stay at this property because of the 4.7 ratings. However I was not aware that it was not ADA accessible. There are only stairs and no ramp additionally, you can’t control the thermostat. The thermostats are located in the hallway and control multiple rooms. I spoke the manager and expressed my laments given my medical conditions. Mark Anthony stated they did not have anymore rooms available. Therefore,I attempted to stay the first night however the heat was turned on high and the ceiling fan made a continuous loud screeching noise. I contacted the front desk after hours concierge in an effort to get help, however he was unable to help me. He tried to contact the property manager but he did not respond given it was after 10. Ultimately I decided to leave because I did not want to put my health in jeopardy. When I spoke the manager the next day after an extensive conversation he agreed to only charge me for me for one night; I contacted Expedia to confirm the refund in which they told me the property refused to give. If you want to stay at a property that does not honor there word, customer service isn’t at the forefront of their agenda and they’d rather pocket your money instead of providing a great customer experience then you’ve found it.

Stayed here in Sep 2022 and last weekend in July 2023. A Tale of Two Cities. I would NOT stay here again. 10 months ago - room was fine, nice guy to help with check in, smooth, answered questions, great breakfast served by really nice people. NOW - NO HUMAN on site, intentionally. Remote door-opening tech did not work. 4 as in FOUR parties milling around the building trying to figure it out. Nobody answered phone for multiple calls. Then on 3rd/4th try, some poor soul who said it was her first week did indeed help (she was very apologetic and sincere) and managed to resend the electronic keys and got it to finally work. I HELPED the other guests...not kidding. The breakfast you ask? well it's is now a whopping $4 coffee coupon at Joe's about 10 blocks away. That's it. The room - fine as before. Provincetown is an awesome place, but holy moly has this place gone downhill for what you pay ($900 for two nights weekdays). I don't know what these owners are thinking, but whatever cost savings they achieved will for sure stop this regular visitor from returning. Such a shame. Totally avoidable.

We had such a great time at the Ellery. MarcAnthony was so helpful in welcoming and getting us familiarized with the property and Provincetown. He was also always available and communicated promptly. We’ll definitely be coming back. Thanks Marc!

Great people and amazing service. Wonderful stay, would definitely recommend to anyone staying in Provincetown

Marc Anthony was a wealth of knowledge and followed up on any questions we had. The room was vey nice and the bed was comfortable. Very centrally located. I would stay there again.

Nice place. Great location. Misleading communication. No details of limitations until after the trip is booked. Limited or no on site staff. Poorly managed and uses technology to make their life easier not to make a stay better for guests.

From the location of the property, lovely hot tub, perks for the local coffee shop, this place is a top pick. And even outside of the amenities and location, the staff were absolutely wonderful. As a regular traveler - including international travel, the staff here were a cut above and were ultimately the reason why I would highly recommend and come back.

Wonderful stay at a very convienently located botique hotel. Very friendly and helpful staff.

Great location, just moments from great restaurants and the water. Did not take advantage of some of the hotel amenities, so can't speak beyond our room. Room was small but clean. Great friendly staff at the hotel, definitely there to help.

Clean , clean , clean. Nice condition property and everything looks fresh and clean . It’s right off the main drag and all the restaurants and shops are less than a block away . I would call out that there is limited parking, so you may have to go down to one of the municipal spots for 25-30 per day .

A brilliant hotel in a very central location. Staff very friendly and attentive. I felt welcomed and at home as a straight man in a wonderful gay town. Great sandwich restaurant across the street with a daily credit note offered to Ellery guests. Would definitely use again if I return to P-town.

Staff super friendly. Great location.

Recently renovated boutique Hotel with a spa and great service. Staff was incredible and made sure our stay was perfect. Location is also perfect, walking distance to commercial Strt, restaurants and bars.

Beautiful hotel with friendly accommodating staff. Excellent location. Definitely will stay again.

Great location. Clean and updated.

Great location lovely staff

Beautiful property and close to everything.

Great location in the heart of Provincetown. Has some parking on site and lots of shopping. The hot tub was locked so that was a disappointment. The rooms are incredibly small but comfortable if you’re really into your travel buddy.

Lounge with coffee and ice service, hot tub, sauna and steam room, all very clean and well maintained. Rooms are beautiful and deeply comfortable. Parking is a great benefit - but if it’s full up, check with front desk for recommended alternatives. Daily breakfast vouchers are a welcome treat. Can’t wait to return!…

A brilliant hotel in a very central location. Staff very friendly and attentive. I felt welcomed and at home as a straight man in a wonderful gay town. Great sandwich restaurant across the street with a daily credit note offered to Ellery guests. Would definitely use again if I return to P-town.

Free wine and cheese in the lounge almost daily!!! Beautiful setting! Great fall decorations!

Stayed here in Sep 2022 and last weekend in July 2023. A Tale of Two Cities. I would NOT stay here again. 10 months ago - room was fine, nice guy to help with check in, smooth, answered questions, great breakfast served by really nice people. NOW - NO HUMAN on site, intentionally. Remote door-opening tech did not work. 4 as in FOUR parties milling around the building trying to figure it out. Nobody answered phone for multiple calls. Then on 3rd/4th try, some poor soul who said it was her first week did indeed help (she was very apologetic and sincere) and managed to resend the electronic keys and got it to finally work. I HELPED the other guests...not kidding. The breakfast you ask? well it's is now a whopping $4 coffee coupon at Joe's about 10 blocks away. That's it. The room - fine as before. Provincetown is an awesome place, but holy moly has this place gone downhill for what you pay ($900 for two nights weekdays). I don't know what these owners are thinking, but whatever cost savings they achieved will for sure stop this regular visitor from returning. Such a shame. Totally avoidable.

One staff member on-site, could not tell us where to find parking. Smoke detector in next guest room went off at 5:45am our last morning. Continued to go off for almost an hour. No staff onsite until after the police arrived. Called and texted hotel and only got voicemail. Never received a return call and text. Room was very small. Cable box was resting on top of the one garbage can in room. Extension cords and power strip was out in front of the tv armoire. Shutters would not stay closed or open. Hotel site said two breakfast vouchers would be provided for $6 each. Vouchers were for $4 each and were for a coffee shop about 15 minute walk away rather than one of the two coffee shops right down the street.

From the location of the property, lovely hot tub, perks for the local coffee shop, this place is a top pick. And even outside of the amenities and location, the staff were absolutely wonderful. As a regular traveler - including international travel, the staff here were a cut above and were ultimately the reason why I would highly recommend and come back.

I searched high and low for a place to spend New Year’s Eve that specifically had a hot tub for a quiet, romantic, relaxing getaway weekend. I hadn’t been to the Carpe Diem in about 10 yrs but remembered it quite fondly, and loved using the spa and the hot tub. We went to find the hot tub not only in sad shape, but also not working at all. 😩 I know there has been a serious staffing problem everywhere and that it has been really hard on Provincetown so we were fine with no room straightening however, the fact that there was no coffee either morning was seriously upsetting. Additionally, I read many reviews about the fabulous breakfast. Apparently that no longer exists but instead a six dollar coupon to a local deli, where one could not even buy a coffee and muffin for that price was just not what we looked forward to or expected having been previous guests.

The property was lovely and very well maintained. The staff was very pleasant and accommodating. The complimentary wine and cheese hour was a nice touch as well

The reviews I read were for a different owner. NO BREAKFAST at all. We arrived and could not get in. There is an app for the doors but no one to explain the buildings or where your room is. I paid $30 more for an upgrade and had the same room as other people we traveled with. There was finally someone around the next morning, very weird experience. Clean room, nice areas to hang out but it’s a very expensive airbnb, without the concerned owners and not a hotel. Becoming rundown too

Misleading, read reviews, thought the would serve breakfast, also our room was much too small and shower as a large person was very old and small. We left!!☹️