Clayton House Motel

Good service nice staff,availability always...

The facility could be functional if it was maintained better 1) the air conditioner didn’t work 2) the tub drain was plugged we stood in water over our ankles while showering 3) the floor was dirty 4 ) the light bulb burnt out first night we was there 5 ) no comfort in the beds well worn out mattress

Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!!

First room i was put in had no air conditioning, they had it on full blast, but was blowing hot air. The picture hanging on the wall looked like somebody punched it as it was shattered glass. All in the frame, the bathroom was worse than anything I had ever seen. Honestly, the whole room looked like a jail cell. There was patches on the wall of missing paint holes in the wall, broken glass. The shower head was missing the actual headpiece. And when I walked in, the comforter to the bed, was a king thrown on a double bed. So it was laying all over the floor it was absolutely filthy and disgusting. I went to the front and advised them of this, and they placed me in another room upstairs. I went up there and as the room was a little better. As for no broken glass and the walls were actually painted this door had no locks on it. The chain lock was cut off and the slide lock. They had was missing. The piece that you slid into so as being a single female or anyone in that case, I felt extremely unsafe. In that situation, the air conditioning in this room also was blowing lukewarm air. I went to the bathroom and there was old. Soap in there from previous people and hair all over. There were dead bugs all over the floor it was awful. I had started looking for other hotels to go to as I felt extremely unsafe, and it was absolutely disgusting for cleanliness. The phone to the room kept ringing and someone kept hanging up. So I have a feeling this was a drug hot spot as well.

no ac not clean non helpful staff