Comfort Inn Kennewick Richland
$96
/ night
Avg. for October
Prices for Comfort Inn Kennewick Richland
Select dates to see prices and availability
$96
/ night
Avg. for October
Monthly average prices
Nightly prices at Comfort Inn Kennewick Richland average $78 in December, the cheapest month, and $120 in September, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $81 |
| February | $81 |
| March | $97 |
| April | $117 |
| May | $106 |
| June | $119 |
| July | $108 |
| August | $97 |
| September | $120 |
| October | $96 |
| November | $96 |
| December | $78 |
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Oct · $96
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Most expensive: September (~$120)
Cheapest: December (~$78)
About this property
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Amenities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
Business amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 56 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary weekday newspapers, as well as phones with free local calls.
Location
Located in Kennewick, Comfort Inn Kennewick Richland is in a shopping district, within a 5-minute drive of Columbia Center Mall and Three Rivers Convention Center. This hotel is 1.1 mi (1.8 km) from Toyota Center and 1.8 mi (2.9 km) from Columbia River.
What's nearby
Columbia Center Mall(0.3 miles)
Three Rivers Convention Center(0.9 miles)
Toyota Center(1 miles)
Columbia River(1.7 miles)
The REACH Museum(1.9 miles)
Yakima River(2.1 miles)
Sacajawea Heritage Trail(2.7 miles)
Bookwalter Winery(4.8 miles)
Barnard Griffin Winery(4.8 miles)
CNS Cares(4.8 miles)
Tagaris Winery(4.9 miles)
Columbia Point Golf Course(5.1 miles)
Gesa Carousel of Dreams(5.1 miles)
Howard Amon Park(5.1 miles)
Richland - Benton City Loop(5.1 miles)
Tri-Cities Airport (PSC)(8.7 miles)
Richland, WA (RLD)(8.9 miles)
Parking
Swimming pool
Pool Indoor
Non-Smoking Rooms
Business Center
Housekeeping
Location
7801 West Quinault Ave, Kennewick, Washington, United States of America
Columbia Center Mall (0.3 miles)
Three Rivers Convention Center (0.9 miles)
Toyota Center (1 miles)
Columbia River (1.7 miles)
The REACH Museum (1.9 miles)
Yakima River (2.1 miles)
Room options
7
Room, 1 Queen Bed, Accessible
Room details
1 Queen Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
3
Suite
Room details
1 King Bed
1 Sofa Bed
Sleeps 4
170 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
150 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Suite, Multiple Beds
Room details
2 King Beds
and 1 Sofa Bed
Sleeps 6
300 ft²
Air ConditioningHeatingWi-Fi (Free)
5
Standard Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
150 ft²
Air ConditioningHeatingWi-Fi (Free)
4
Standard Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
120 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Comfort Inn Kennewick Richland
8.2
Very good
Based on 830 verified reviews
Who stays here?
Business
9%
Couple
33%
Family
29%
Group
6%
Solo
21%
What guests think
AI-generated summary based on recent guest reviews
Reviews of Comfort Inn Kennewick Richland highlight friendly staff and generally clean, comfortable rooms, but also note recurring maintenance and pool or hot tub problems, variable breakfast quality, and occasional front-desk lapses or reservation mix-ups.
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What guests think
Reviews of Comfort Inn Kennewick Richland highlight friendly staff and generally clean, comfortable rooms, but also note recurring maintenance and pool or hot tub problems, variable breakfast quality, and occasional front-desk lapses or reservation mix-ups.
Guests appreciate the convenient location near the mall and restaurants, plus ample parking. Several reviews cite A/C failures, hard or worn mattresses, hallway noise, and housekeeping oversights. Overall, it suits value-focused travelers if you verify amenity status and room condition.
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AI-generated summary based on recent guest reviews
Facilities
Pool and hot tub feedback is mixed, with multiple reports of closures, heavy chemicals, or cleanliness and maintenance issues, though some guests enjoyed them when operating. Parking is consistently easy with plenty of spaces.
Related guest reviews
10
Miguel
Oct 12, 2025
·
Stayed 1 night
Plenty of parking…
Plenty of parking…
8
cynthia j
Nov 27, 2025
·
Stayed 1 night
I would have given it 5 stars but the hot tub was not working … my number 1 reason for booking Comfort Inn. :-( Other wise room was very nice, really comfortable bef!comfortable bed and delicious cheese omelet
I would have given it 5 stars but the hot tub was not working … my number 1 reason for booking Comfort Inn. :-( Other wise room was very nice, really comfortable bef!comfortable bed and delicious cheese omelet
4
Deanna
Oct 10, 2024
·
Stayed 1 night
We had to call the front desk to get someone to come out and check us in, stained floor, hard bed, no breakfast meat, nasty runny eggs, out of waffle mix, juice machine out of order, hot tub and pool closed. Those are all of the reasons that we chose this hotel.
We had to call the front desk to get someone to come out and check us in, stained floor, hard bed, no breakfast meat, nasty runny eggs, out of waffle mix, juice machine out of order, hot tub and pool closed. Those are all of the reasons that we chose this hotel.
2
Adrienne
Dec 31, 2022
·
Stayed 19,356 nights
Freezing pool and No hot tub
Freezing pool and No hot tub
10
Carla
Jun 22, 2025
·
Stayed 1 night
It was very comfortable, great location. Only bad part was the pool and hot tub had so much chemicals in it, it was burning our eyes.
It was very comfortable, great location. Only bad part was the pool and hot tub had so much chemicals in it, it was burning our eyes.
8
April
Apr 18, 2025
·
Stayed 1 night
We had a wonderful time. The pool was smaller than it appeared in photos, but the kids loved it. There were some things that made you realize it was an older building (like the whistling shower), but it was overall a great visit!
We had a wonderful time. The pool was smaller than it appeared in photos, but the kids loved it. There were some things that made you realize it was an older building (like the whistling shower), but it was overall a great visit!
6
Cecilia
Jun 15, 2025
·
Stayed 2 nights
The hotel was ok, but the pool wasn't clean, the tiles in the hot tub were broken, and I had to get rid of bugs several times. The area was right across the street from a homeless encampment.
The hotel was ok, but the pool wasn't clean, the tiles in the hot tub were broken, and I had to get rid of bugs several times. The area was right across the street from a homeless encampment.
10
Joshua
Jul 22, 2024
·
Stayed 1 night
Rooms were nice and clean and the pool area was nice
Rooms were nice and clean and the pool area was nice
8
Steven
May 7, 2025
·
Stayed 3 nights
Our stay there was good. We just wish the Spa had not had a problem with the heater, but that is unavoidable. Breakfast was good, and we recommend staying there.
Our stay there was good. We just wish the Spa had not had a problem with the heater, but that is unavoidable. Breakfast was good, and we recommend staying there.
10
Gretchen
Jul 15, 2024
·
Stayed 4 nights
It was perfect for our needs. The pool and hot tub was very much enjoyed. Towels were alway available, Breakfast had a nice variety. They were very kind for all our needs. Check in and out was very easy
It was perfect for our needs. The pool and hot tub was very much enjoyed. Towels were alway available, Breakfast had a nice variety. They were very kind for all our needs. Check in and out was very easy
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms clean, sometimes very clean, but several reported stained carpets, leftover items, bugs, or odd odors. Housekeeping and upkeep appear inconsistent across stays.
Related guest reviews
6
Bryan
Mar 13, 2025
·
Stayed 1 night
It smelled weird
It smelled weird
10
Martha
Sep 25, 2025
·
Stayed 1 night
Clean room, nice staff and comfortable bed.
Clean room, nice staff and comfortable bed.
8
Dustin
Feb 5, 2024
·
Stayed 1 night
Bathroom was a little dirty looked like used toiletries that they didn’t toss. Plus hair in the bathroom and bathtub. Room was very spacious pull out bed the cushion was ripped up and falling apart.
Bathroom was a little dirty looked like used toiletries that they didn’t toss. Plus hair in the bathroom and bathtub. Room was very spacious pull out bed the cushion was ripped up and falling apart.
6
Anthony
Jun 21, 2025
·
Stayed 2 nights
It was just ok. The free breakfast was ok at best. The shower head leaked the tub creaking as you shower some of the wall paper was peeling in the bathroom. We notice a black insect in the room. It was just ok . I would go else where is elsewhere hadn’t been sold out.
It was just ok. The free breakfast was ok at best. The shower head leaked the tub creaking as you shower some of the wall paper was peeling in the bathroom. We notice a black insect in the room. It was just ok . I would go else where is elsewhere hadn’t been sold out.
10
Stephanie
Oct 19, 2025
·
Stayed 1 night
A good quick stay. Quick check in, nice and clean room and pleseant surroundings.
A good quick stay. Quick check in, nice and clean room and pleseant surroundings.
6
Michael
Sep 16, 2024
·
Stayed 2 nights
It was conveniently placed for what we needed. However, we found a bobby pin and a ink pen lying on the floor and made us doubt the cleanliness of the rest of the room. The breakfast was fine, but nothing really special.
It was conveniently placed for what we needed. However, we found a bobby pin and a ink pen lying on the floor and made us doubt the cleanliness of the rest of the room. The breakfast was fine, but nothing really special.
10
Anastasia
Mar 18, 2024
·
Stayed 1 night
This is one of the cleanest and nicest hotels we've ever stayed at. Staff is friendly and the cost is reasonable. Highly recommend this hotel. Whoever manages this hotel should go to others to teach them how to have a great hotel.
This is one of the cleanest and nicest hotels we've ever stayed at. Staff is friendly and the cost is reasonable. Highly recommend this hotel. Whoever manages this hotel should go to others to teach them how to have a great hotel.
2
Charles
Oct 20, 2025
·
Stayed 1 night
Wife and I stayed for a concert. Checked in about 4 pm after driving 5+ hours. Woman and male bearded manager were there when I checked in. Put us in room on top floor. We had to get dinner before concert so we dropped our bags and left. Didn't realize until we got back from concert there was masking tape on main door frame inside and out. Same with bathroom door frame. Paint was still tacky. The carpet was dirty with stains and vent in bathroom was not sitting properly. In morning after coming back from breakfast a man was painting the outside door even though DO NOT DISTURB sign on handle. He said he didnt realize the room was occupied. I said the sign on the handle should have been a clue. We showered and.room became hot and humid due to no ventilation even w fan on. When checking out I asked mgr if hotel was fully booked. He.said no. I asked why then did they put us in room w wet paint. Said he "blocked" the room from.being occupied. Clearly not as he was right there when it was assigned. MGR said because I booked through 3rd party Hotels.com there was nothing he could do, but realized guests behind me offered small amount of Choice Privileges points whuch was a insult. He bumped it up and saod he make s note to add. Still no points On way home.bith wife and I developed headaches coughing amd sore throat...signs of paint VOC Missed day of work.
Wife and I stayed for a concert. Checked in about 4 pm after driving 5+ hours. Woman and male bearded manager were there when I checked in. Put us in room on top floor. We had to get dinner before concert so we dropped our bags and left. Didn't realize until we got back from concert there was masking tape on main door frame inside and out. Same with bathroom door frame. Paint was still tacky. The carpet was dirty with stains and vent in bathroom was not sitting properly. In morning after coming back from breakfast a man was painting the outside door even though DO NOT DISTURB sign on handle. He said he didnt realize the room was occupied. I said the sign on the handle should have been a clue. We showered and.room became hot and humid due to no ventilation even w fan on. When checking out I asked mgr if hotel was fully booked. He.said no. I asked why then did they put us in room w wet paint. Said he "blocked" the room from.being occupied. Clearly not as he was right there when it was assigned. MGR said because I booked through 3rd party Hotels.com there was nothing he could do, but realized guests behind me offered small amount of Choice Privileges points whuch was a insult. He bumped it up and saod he make s note to add. Still no points On way home.bith wife and I developed headaches coughing amd sore throat...signs of paint VOC Missed day of work.
10
Melanie
Mar 26, 2024
·
Stayed 2 nights
Enjoyed our stay. Hotel was clean and staff was friendly.
Enjoyed our stay. Hotel was clean and staff was friendly.
6
Jose
Jul 4, 2025
·
Stayed 1 night
Older but clean facility; outdated bathrooms
Older but clean facility; outdated bathrooms
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AI-generated summary based on recent guest reviews
Rooms
Rooms are often spacious and generally comfortable, but bed quality varies from comfy to very firm or worn. Repeated comments mention A/C or plumbing issues and some hallway noise affecting rest.
Related guest reviews
2
crystal
Jul 26, 2024
·
Stayed 1 night
AC in our room didn't work. The temperature outside was 102, it was hotter in the room. They offered another room for $130 more than the $230 already paid. Refused and went to a better hotel. Refused refund and had to contact BBB to get my money back. You'd be better off with a pay by the hour hotel. This is not what I expect from a choice hotel.
AC in our room didn't work. The temperature outside was 102, it was hotter in the room. They offered another room for $130 more than the $230 already paid. Refused and went to a better hotel. Refused refund and had to contact BBB to get my money back. You'd be better off with a pay by the hour hotel. This is not what I expect from a choice hotel.
10
Nancy
Sep 29, 2025
·
Stayed 2 nights
This is a wonderful place to stay. The room was so big and had a nice comfortable chair and a big desk. The check in was easy. The bed was comfortable and there was a big vanity in the bathroom so there was plenty of room for all my things. The included breakfast was a full breakfast - eggs, sausage, waffles, cereal, bread and muffins - plenty and all very good. The refrigerator in the room wasn't working and I told the clerk on my way to breakfast. When I got back to my room there was a knock on the door and it was maintenance. He had already replaced my refrigerator with a new one and just wanted to be sure it was cold. Such service! And I enjoyed their nice and warm pool and hot tub. I recommend this hotel and will definitely stay there if a I visit again.
This is a wonderful place to stay. The room was so big and had a nice comfortable chair and a big desk. The check in was easy. The bed was comfortable and there was a big vanity in the bathroom so there was plenty of room for all my things. The included breakfast was a full breakfast - eggs, sausage, waffles, cereal, bread and muffins - plenty and all very good. The refrigerator in the room wasn't working and I told the clerk on my way to breakfast. When I got back to my room there was a knock on the door and it was maintenance. He had already replaced my refrigerator with a new one and just wanted to be sure it was cold. Such service! And I enjoyed their nice and warm pool and hot tub. I recommend this hotel and will definitely stay there if a I visit again.
8
John
Sep 15, 2025
·
Stayed 2 nights
Nice stay. Air conditioner was good. Room was big. Could expand on Breakfast. But was typical. Good location lots of parking.
Nice stay. Air conditioner was good. Room was big. Could expand on Breakfast. But was typical. Good location lots of parking.
8
Rebecca
Sep 13, 2025
·
Stayed 1 night
AC and fridge were not working when we arrived. Staff switched rooms immediately and with no hassle. 2nd room was much better.
AC and fridge were not working when we arrived. Staff switched rooms immediately and with no hassle. 2nd room was much better.
10
Chris
Aug 26, 2025
·
Stayed 1 night
My family and i lived the multi bed suite! Gave us all enough room and didn't feel like we were crammed in.
My family and i lived the multi bed suite! Gave us all enough room and didn't feel like we were crammed in.
8
Pat
Dec 12, 2023
·
Stayed 1 night
Over all acceptable for the price. Only downside----the toilet seat in our room (224) was cracked all the way through and pinched my butt! I left a note for the maid and informed the front desk of the issue. Otherwise, I'll stay there again.
Over all acceptable for the price. Only downside----the toilet seat in our room (224) was cracked all the way through and pinched my butt! I left a note for the maid and informed the front desk of the issue. Otherwise, I'll stay there again.
4
Darrick
Jan 25, 2024
·
Stayed 3 nights
Would not recommend this place, no maintenance, toilet ran all the time heater would not turn off. Bed was hard as a rock.
Would not recommend this place, no maintenance, toilet ran all the time heater would not turn off. Bed was hard as a rock.
6
Gregory L
Dec 17, 2023
·
Stayed 3 nights
I checked in later at night and the night staff person was very helpful. Breakfast the first two days was about average for a hotel stay. Saturday breakfast, not so good. Coffee in the lobby tasted burnt. One lady tried to make tea but the water in the "Hot Water" carafe was cold. What was supposed to be gravy was more like sausage and milk soup. Stirred it and it kept going around in the crock pot for awhile. I'm not sure what it was or where it was coming from, but there was a frequent "thump" audible in my room in the early morning hours that made sleeping in almost impossible. Had trouble keeping the shower water temperature consistent. The first morning, it seem like I ran out of hot water the was almost scalded when it came back after I adjusted to more hot water in the mix. And then there was the early morning back-up alarm on whatever vehicle was outside my room window. If it was the hotel shuttle (not sure they had one)- bad on them; otherwise, it was out of there control and just a clueless guest.... I needed to stay longer in the area than originally booked, but moved to a property not far away run by a different hotel company..... Bottom line, okay place to use for a quick overnight stay, but longer than one night, I would suggest looking elsewhere!
I checked in later at night and the night staff person was very helpful. Breakfast the first two days was about average for a hotel stay. Saturday breakfast, not so good. Coffee in the lobby tasted burnt. One lady tried to make tea but the water in the "Hot Water" carafe was cold. What was supposed to be gravy was more like sausage and milk soup. Stirred it and it kept going around in the crock pot for awhile. I'm not sure what it was or where it was coming from, but there was a frequent "thump" audible in my room in the early morning hours that made sleeping in almost impossible. Had trouble keeping the shower water temperature consistent. The first morning, it seem like I ran out of hot water the was almost scalded when it came back after I adjusted to more hot water in the mix. And then there was the early morning back-up alarm on whatever vehicle was outside my room window. If it was the hotel shuttle (not sure they had one)- bad on them; otherwise, it was out of there control and just a clueless guest.... I needed to stay longer in the area than originally booked, but moved to a property not far away run by a different hotel company..... Bottom line, okay place to use for a quick overnight stay, but longer than one night, I would suggest looking elsewhere!
6
Karey
May 18, 2025
·
Stayed 1 night
Front counter staff were friendly and hotel was clean. Bed was very hard and pillows were small. Noise from the hallways comes into the room. Location is a ways from the freeway
Front counter staff were friendly and hotel was clean. Bed was very hard and pillows were small. Noise from the hallways comes into the room. Location is a ways from the freeway
8
Tiffany
Jun 18, 2025
·
Stayed 3 nights
Stayed here three nights. Staff were super friendly and check in was nice. The beds are super uncomfortable and outdated. I asked for room service after our second day. I just needed towels and toilet paper. I came back after a long day and it hadn’t been done. My kids didn’t want to get in the pool because of how dirty it looked. The breakfast was really good. I just had to wait for it and coffee.
Stayed here three nights. Staff were super friendly and check in was nice. The beds are super uncomfortable and outdated. I asked for room service after our second day. I just needed towels and toilet paper. I came back after a long day and it hadn’t been done. My kids didn’t want to get in the pool because of how dirty it looked. The breakfast was really good. I just had to wait for it and coffee.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful. However, guests also described inconsistent front desk availability and communication, plus occasional errors with reservations, room assignment, or keys.
Related guest reviews
10
Suzon
Mar 22, 2025
·
Stayed 1 night
Easy to get to, friendly staff both night desk and morning desk and breakfast crew, good water pressure
Easy to get to, friendly staff both night desk and morning desk and breakfast crew, good water pressure
10
Connas
Jul 17, 2025
·
Stayed 2 nights
The staff was very friendly and went out of their way to help with anything we needed.
The staff was very friendly and went out of their way to help with anything we needed.
10
Noe
Sep 21, 2025
·
Stayed 1 night
Awesome property and AMAZING Staff.
Awesome property and AMAZING Staff.
4
Victor Todd
Jun 14, 2024
·
Stayed 1 night
Both my wife and I were asleep, when a couple came into the room, the front desk gave them the same key to our room! Not their fault, but shook us both up. Talked to the desk next morning, Clerk said “ it wasn’t me “! I’ll talk to the person who worked last night” Big deal huh ? Like comfort inns, but leery now. You’d think for 150.00 you could expect more.
Both my wife and I were asleep, when a couple came into the room, the front desk gave them the same key to our room! Not their fault, but shook us both up. Talked to the desk next morning, Clerk said “ it wasn’t me “! I’ll talk to the person who worked last night” Big deal huh ? Like comfort inns, but leery now. You’d think for 150.00 you could expect more.
10
Kathy
Jan 31, 2025
·
Stayed 3 nights
It would've been really nice if the staff checking in customers, gave customers information like breakfast and times if there's a fitness room and pool and times for those. I was in town for a few days for work. I didn't even know that the hotel even had ANY of these amenities until morning when I was heading to work and saw people eating breakfast. Had I known I would've taken advantage of it. But since i didn't know or the times, I ended up just eating microwave food in my room.
It would've been really nice if the staff checking in customers, gave customers information like breakfast and times if there's a fitness room and pool and times for those. I was in town for a few days for work. I didn't even know that the hotel even had ANY of these amenities until morning when I was heading to work and saw people eating breakfast. Had I known I would've taken advantage of it. But since i didn't know or the times, I ended up just eating microwave food in my room.
4
Kaitlin
Sep 17, 2023
·
Stayed 1 night
$180 mistake - For the price, the room wasn’t worth it. The appliances were outdated so the fridge made a humming noise the entire night. But aside from the rundown condition of the hotel - housekeeping entered our room before checkout without announcing it was them! We were in bed asleep when we heard the keycard sound on our door and it slowing started opening. Luckily whoever it was closed the door when the realized there were still people inside. I called down to the front desk and all the could say was “I’m sorry, I’ll ask them not to enter your room until checkout time” which was still 1.5 hours away and the damage was already done. I’m not sure why they don’t have a process in place to make sure housekeeping isn’t entering rooms that guests are still checked in to but it was very scary and the lack of empathy from the front desk staff when it was brought to her attention was disappointing. I have never had something like this happen with all my other stays ay other hotels and we will never be back.
$180 mistake - For the price, the room wasn’t worth it. The appliances were outdated so the fridge made a humming noise the entire night. But aside from the rundown condition of the hotel - housekeeping entered our room before checkout without announcing it was them! We were in bed asleep when we heard the keycard sound on our door and it slowing started opening. Luckily whoever it was closed the door when the realized there were still people inside. I called down to the front desk and all the could say was “I’m sorry, I’ll ask them not to enter your room until checkout time” which was still 1.5 hours away and the damage was already done. I’m not sure why they don’t have a process in place to make sure housekeeping isn’t entering rooms that guests are still checked in to but it was very scary and the lack of empathy from the front desk staff when it was brought to her attention was disappointing. I have never had something like this happen with all my other stays ay other hotels and we will never be back.
8
Kimberly
Sep 23, 2024
·
Stayed 2 nights
The hotel was exactly as expected. There was some need for maintenance as, for example, the furniture the TV was set on had a lower band of wood that was unaffixed and created a tripping hazard. However, I had originally booked through Expedia and only needed to stay Saturday rather than as booked on Friday and Saturday. I called the hotel on the Monday before, and advised I would not be using Friday but I wanted to stay Saturday. I was worried my reservation would be cancelled as a no show. I was assured this would not happen, and emailed with a new confirmation # that was supposed to reflect this arrangement. When I arrived on Saturday, my reservation had been cancelled. I had to wait about 20 minutes for this to be rectified with about 4 guests waiting behind me to check in.
The hotel was exactly as expected. There was some need for maintenance as, for example, the furniture the TV was set on had a lower band of wood that was unaffixed and created a tripping hazard. However, I had originally booked through Expedia and only needed to stay Saturday rather than as booked on Friday and Saturday. I called the hotel on the Monday before, and advised I would not be using Friday but I wanted to stay Saturday. I was worried my reservation would be cancelled as a no show. I was assured this would not happen, and emailed with a new confirmation # that was supposed to reflect this arrangement. When I arrived on Saturday, my reservation had been cancelled. I had to wait about 20 minutes for this to be rectified with about 4 guests waiting behind me to check in.
10
Melanie
Mar 26, 2024
·
Stayed 2 nights
Enjoyed our stay. Hotel was clean and staff was friendly.
Enjoyed our stay. Hotel was clean and staff was friendly.
10
Charles
May 17, 2024
·
Stayed 3 nights
Always so friendly!!
Always so friendly!!
6
Jon
May 29, 2025
·
Stayed 3 nights
Was quiet area and easy to get to. Breakfast had a variety but not well stocked throughout the breakfast times. . Always had to ring bell for front desk staff
Was quiet area and easy to get to. Breakfast had a variety but not well stocked throughout the breakfast times. . Always had to ring bell for front desk staff
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AI-generated summary based on recent guest reviews
Location
Convenient spot near the mall, restaurants, and highway access; many found it quiet. A few noted access can be confusing and mentioned nearby homeless activity or feeling less safe.
Related guest reviews
8
Gerald
Jul 22, 2024
·
Stayed 1 night
Easy access to hiway
Easy access to hiway
8
cherisse
Jan 25, 2025
·
Stayed 1 night
A comfortable stay. Rooms were clean and beds comfortable with a good amount of pillows. No frills, but it is centrally located to a lot of shopping, the convention center, and restaurants. I would stay again.
A comfortable stay. Rooms were clean and beds comfortable with a good amount of pillows. No frills, but it is centrally located to a lot of shopping, the convention center, and restaurants. I would stay again.
6
kelly
Jun 16, 2025
·
Stayed 1 night
Look like some homeless people were camping around the area
Look like some homeless people were camping around the area
10
JACQUELINE
May 19, 2025
·
Stayed 1 night
We did have difficulty getting to the property from the road. Not the fault of the hotel, but the city and how the roads are layed out. The moment we walked in we were welcomed by a very friendly lady at the front desk. She was great! Check in was a breeze and we found our room to be very clean and comfortable. We were happy to have stayed there and will return again. Hopefully we will navigate that stupid road to the entrance better. Shame on the City of Kennewick.
We did have difficulty getting to the property from the road. Not the fault of the hotel, but the city and how the roads are layed out. The moment we walked in we were welcomed by a very friendly lady at the front desk. She was great! Check in was a breeze and we found our room to be very clean and comfortable. We were happy to have stayed there and will return again. Hopefully we will navigate that stupid road to the entrance better. Shame on the City of Kennewick.
8
Ruth
Apr 11, 2024
·
Stayed 1 night
It was hard to find. Needs a sign on Quinalt Ave where it is supposed to be located.
It was hard to find. Needs a sign on Quinalt Ave where it is supposed to be located.
10
Cam
Sep 9, 2025
·
Stayed 1 night
Good location , close to shopping mall, quiet and easy parking.
Good location , close to shopping mall, quiet and easy parking.
6
Karey
May 18, 2025
·
Stayed 1 night
Front counter staff were friendly and hotel was clean. Bed was very hard and pillows were small. Noise from the hallways comes into the room. Location is a ways from the freeway
Front counter staff were friendly and hotel was clean. Bed was very hard and pillows were small. Noise from the hallways comes into the room. Location is a ways from the freeway
8
Stacie
Feb 1, 2025
·
Stayed 1 night
Overall good stay for convenience, location is right by mall and lots of dining. There’s no gym which was unfortunate but my fault for not noticing prior to booking. The run around the block was nice anyway.
Overall good stay for convenience, location is right by mall and lots of dining. There’s no gym which was unfortunate but my fault for not noticing prior to booking. The run around the block was nice anyway.
10
Gail
Mar 2, 2024
·
Stayed 1 night
Great location surrounded by restaurants friendly staff
Great location surrounded by restaurants friendly staff
6
Cecilia
Jun 15, 2025
·
Stayed 2 nights
The hotel was ok, but the pool wasn't clean, the tiles in the hot tub were broken, and I had to get rid of bugs several times. The area was right across the street from a homeless encampment.
The hotel was ok, but the pool wasn't clean, the tiles in the hot tub were broken, and I had to get rid of bugs several times. The area was right across the street from a homeless encampment.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is very mixed: several liked the variety and hot items, while many complained about empty stations, poor or missing coffee, and cold eggs. Stocking and quality seem to vary by day.
Related guest reviews
2
Marc
Jun 30, 2025
·
Stayed 1 night
Understaffed, loud noisy narrow hall. Terrible cold breakfast. Never again. Neither of us got any sleep.
Understaffed, loud noisy narrow hall. Terrible cold breakfast. Never again. Neither of us got any sleep.
10
Nancy
Sep 29, 2025
·
Stayed 2 nights
This is a wonderful place to stay. The room was so big and had a nice comfortable chair and a big desk. The check in was easy. The bed was comfortable and there was a big vanity in the bathroom so there was plenty of room for all my things. The included breakfast was a full breakfast - eggs, sausage, waffles, cereal, bread and muffins - plenty and all very good. The refrigerator in the room wasn't working and I told the clerk on my way to breakfast. When I got back to my room there was a knock on the door and it was maintenance. He had already replaced my refrigerator with a new one and just wanted to be sure it was cold. Such service! And I enjoyed their nice and warm pool and hot tub. I recommend this hotel and will definitely stay there if a I visit again.
This is a wonderful place to stay. The room was so big and had a nice comfortable chair and a big desk. The check in was easy. The bed was comfortable and there was a big vanity in the bathroom so there was plenty of room for all my things. The included breakfast was a full breakfast - eggs, sausage, waffles, cereal, bread and muffins - plenty and all very good. The refrigerator in the room wasn't working and I told the clerk on my way to breakfast. When I got back to my room there was a knock on the door and it was maintenance. He had already replaced my refrigerator with a new one and just wanted to be sure it was cold. Such service! And I enjoyed their nice and warm pool and hot tub. I recommend this hotel and will definitely stay there if a I visit again.
8
JOHN
Jan 19, 2025
·
Stayed 1 night
It was good, but the coffee was terrible.
It was good, but the coffee was terrible.
8
Holly
Dec 8, 2025
·
Stayed 3 nights
The food was fresh and a good variety
The food was fresh and a good variety
4
Jerry
May 22, 2025
·
Stayed 1 night
The breakfast buffet was horrible. The eggs were overcooked and stone cold, there was no bacon or sausage, and we had to wait 15 minutes to receive a milk refill. The afternoon clerk did not come to the room to assist with the Wi-Fi password as promised. My COPD makes walking difficult.
The breakfast buffet was horrible. The eggs were overcooked and stone cold, there was no bacon or sausage, and we had to wait 15 minutes to receive a milk refill. The afternoon clerk did not come to the room to assist with the Wi-Fi password as promised. My COPD makes walking difficult.
6
Frank
Mar 24, 2025
·
Stayed 4 nights
Shower head was broken Breakfast was not worth trying to eat
Shower head was broken Breakfast was not worth trying to eat
10
Julie
Oct 18, 2024
·
The purpose of our travel was to look for a house for friends relocating to the area. This hotel was the perfect base for our search. Very convient location, quiet, safe, very friendly and easy check-in. The beds were super comfortable and I can't say enough great things about the included breakfast! It had both hot and cold fresh options -- what a great way to start out our day. The staff was super friendly and helpful. We stayed two nights.
The purpose of our travel was to look for a house for friends relocating to the area. This hotel was the perfect base for our search. Very convient location, quiet, safe, very friendly and easy check-in. The beds were super comfortable and I can't say enough great things about the included breakfast! It had both hot and cold fresh options -- what a great way to start out our day. The staff was super friendly and helpful. We stayed two nights.
6
Jon
May 29, 2025
·
Stayed 3 nights
Was quiet area and easy to get to. Breakfast had a variety but not well stocked throughout the breakfast times. . Always had to ring bell for front desk staff
Was quiet area and easy to get to. Breakfast had a variety but not well stocked throughout the breakfast times. . Always had to ring bell for front desk staff
6
Michael
Mar 7, 2025
·
Stayed 1 night
The place is a total wreck no pool broken machines in the hallway. Breakfast service is a Zero No Coffee!! Just excuse after excuse. The people are beyond simple minded. They have had time to perfect their way of unsatisfactory accommodation. They are so calm about it it's like they have been doing this a very long time. You know how you can read people.
The place is a total wreck no pool broken machines in the hallway. Breakfast service is a Zero No Coffee!! Just excuse after excuse. The people are beyond simple minded. They have had time to perfect their way of unsatisfactory accommodation. They are so calm about it it's like they have been doing this a very long time. You know how you can read people.
10
Gretchen
Jul 15, 2024
·
Stayed 4 nights
It was perfect for our needs. The pool and hot tub was very much enjoyed. Towels were alway available, Breakfast had a nice variety. They were very kind for all our needs. Check in and out was very easy
It was perfect for our needs. The pool and hot tub was very much enjoyed. Towels were alway available, Breakfast had a nice variety. They were very kind for all our needs. Check in and out was very easy
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AI-generated summary based on recent guest reviews
10
Jessica
2 weeks ago
·
Stayed 2 nights
This was a very straightforward stay. The room was clean and roomy. The bed was comfortable. The staff was friendly.
This was a very straightforward stay. The room was clean and roomy. The bed was comfortable. The staff was friendly.
10
J A
3 weeks ago
·
Stayed 2 nights
Breakfast was very good. Should be open from 7 a.m. until 10:30 a.m. everyday
Breakfast was very good. Should be open from 7 a.m. until 10:30 a.m. everyday
10
Priya
3 weeks ago
·
Stayed 2 nights
Staff were wonderful and welcoming. Second time we have stayed. Will definitely return
Staff were wonderful and welcoming. Second time we have stayed. Will definitely return
6
Yanessa
3 weeks ago
·
Stayed 2 nights
The pool smelt so strong of chlorine to the point my eyes and nose were burning. We ended up leaving after my son jumped in once. His swim trunks made our room smell like chlorine as well. The wifi didn’t work even after I set up an account like the staff said. I liked the location of the hotel and the cleanliness of the rooms but I will not be staying there again unfortunately.
The pool smelt so strong of chlorine to the point my eyes and nose were burning. We ended up leaving after my son jumped in once. His swim trunks made our room smell like chlorine as well. The wifi didn’t work even after I set up an account like the staff said. I liked the location of the hotel and the cleanliness of the rooms but I will not be staying there again unfortunately.
10
Christopher
Aug 31, 2026
·
Stayed 1 night
Everything was great, staff was very accommodating when our travel plans had a riff in them! Thankful and will definitely stay again when back that way
Everything was great, staff was very accommodating when our travel plans had a riff in them! Thankful and will definitely stay again when back that way
FAQs about Comfort Inn Kennewick Richland
Is parking available at the property?
Free self-parking is available on-site, but parking is limited.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily from 6 AM to 9:00 AM.
Are pets allowed at the property?
Pets are allowed in specific rooms only, with a fee of USD 30 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including accessible parking and public areas. Step-free entrances are available.
What is the location like in relation to key landmarks?
The property is located in Kennewick's shopping district, within a 5-minute drive of Columbia Center Mall and Three Rivers Convention Center. It is 1.1 miles from Toyota Center and 1.8 miles from Columbia River.
Does the property have a swimming pool?
Yes, there is an indoor pool available, with access from 6:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
What is the policy for extra beds or cribs?
Rollaway beds are available for a fee of USD 10.0 per night, and advance request is required. Cribs are not mentioned.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-07: 84.85187111896515USD
- 2026-10-08: 88.47763998336792USD
- 2026-10-09: 102.3210933846283USD
- 2026-10-10: 99.33999903820038USD
- 2026-10-11: 76.8706885226059USD
- 2026-10-12: 86.4219178427124USD
- 2026-10-13: 92.38410653556824USD
- 2026-10-14: 99.25903462890625USD
- 2026-10-15: 85.86970452640533USD
- 2026-10-16: 71.57251219165802USD
- 2026-10-17: 77.55087839176178USD
- 2026-10-18: 78.53608345829011USD
- 2026-10-19: 92.46321745010376USD
- 2026-10-20: 113.34273340839385USD
- 2026-10-21: 113.34273340839385USD
- 2026-10-22: 92.46321745010376USD
- 2026-10-23: 78.87124997592926USD
- 2026-10-24: 75.55808965839385USD
- 2026-10-25: 68.59452266248704USD
- 2026-10-26: 85.86970452640533USD
- 2026-10-27: 92.46321745010376USD
- 2026-10-28: 99.43798655834198USD
- 2026-10-29: 85.86970452640533USD
- 2026-10-30: 64.62013876663208USD
- 2026-10-31: 65.02462342580796USD
- 2026-11-01: 64.62013876663208USD
- 2026-11-02: 92.8470958599472USD
- 2026-11-03: 99.43798655834198USD
- 2026-11-04: 99.84555041042329USD
- 2026-11-05: 92.46321745010376USD
- 2026-11-06: 288.60727595581056USD
- 2026-11-07: 64.88837874887467USD
- 2026-11-08: 86.88051686153412USD
- 2026-11-09: 96.84821876659393USD
- 2026-11-10: 110.36474814994813USD
- 2026-11-11: 115.34671998336792USD
- 2026-11-12: 98.44159219165802USD
- 2026-11-13: 120.81283831405639USD
- 2026-11-14: 77.86745871311187USD
- 2026-11-15: 84.85889219127655USD
- 2026-11-16: 90.85355547893525USD
- 2026-11-17: 117.06834328769683USD
- 2026-11-18: 119.07002367103577USD
- 2026-11-19: 100.84232060092926USD
- 2026-11-20: 100.0540472171402USD
- 2026-11-21: 99.43798655834198USD
- 2026-11-22: 84.85889219127655USD
- 2026-11-23: 99.84555041042329USD
- 2026-11-24: 108.83053281105042USD
- 2026-11-25: 105.39396561668396USD
- 2026-11-26: 99.84555041042329USD
- 2026-11-27: 72.58010439994813USD
- 2026-11-28: 77.86745871311187USD
- 2026-11-29: 85.86970452640533USD
- 2026-11-30: 100.83530807006836USD
- 2026-12-01: 109.36835378326415USD
- 2026-12-02: 109.3795430834198USD
- 2026-12-03: 100.84232060092926USD
- 2026-12-04: 86.51843623336792USD
- 2026-12-05: 88.86001509792328USD
- 2026-12-06: 99.05321129619598USD
- 2026-12-07: 115.34671998336792USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Only bookings from non-local guests are accepted; guests whose residence is within 15 mi (25 km) of the property will not be allowed to check in
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 6:00 AM to 10:00 PM.
- Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Alcohol is not served at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- Pet fee: USD 30 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: USD 10.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Pool Indoor
Non-Smoking Rooms
Business Center
Housekeeping
Services
Business Center
Housekeeping
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
General
Non-Smoking Rooms
Vending Machines
Family Room
Wheelchair Accessible (Limited)
Activities
Swimming pool
Pool Indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Internet
Free Wi-Fi