Is parking available at the property?

Parking is available on-site and is complimentary. However, it is limited.

Does the hotel allow pets?

Pets are allowed at the property with a fee of USD 10 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available at scheduled times and are complimentary. Guests can arrange pick-up by contacting the property upon arrival.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is located in Dallas' Medical District, within a 10-minute drive of Dallas Market Center and American Airlines Center. It is approximately 6.5 miles from Kay Bailey Hutchison Convention Center and 11.4 miles from Galleria Dallas. Public transport options are not specified.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal. Operational hours are not specified.

What are the hotel's policies regarding children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies for additional guests regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds. Additional guest policies may apply, and advance requests or confirmation may be required.

Candlewood Suites Dallas Market Center

Average nightly price at Candlewood Suites Dallas Market Center-Love Field by IHG by month, last 12 months (USD)
Month	Average price
January	$107
February	$91
March	$94
April	$88
May	$88
June	$189
July	$121
August	$85
September	$94
October	$101
November	$98
December	$94

What guests think

At Candlewood Suites Dallas Market Center-Love Field by IHG, guests highlight the convenient location near Love Field and roomy suites with in room kitchens, while also noting an overall dated feel and noise for rooms close to the adjacent highway.

Cleanliness feedback is mixed, ranging from very clean suites to recurring complaints about odors, dirty carpets or tubs, and occasional pests. Service is frequently praised as friendly and accommodating, yet some guests experienced slow or uneven responses, plus a few billing issues. Facilities bring highs and lows: free laundry and courtyard grills earn praise, while the airport shuttle can be unreliable and isolated failures like an elevator outage, a water shutoff, or a pool hygiene lapse were noted. Expect practical, good value suites near the airport, but variable standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Shuttle service is available but feedback is mixed, with delays, policy confusion, and an occasional driver issue alongside some prompt rides. Guests liked the free laundry and courtyard grills, but noted problems such as an elevator outage, a pool hygiene lapse, a brief water shutoff, and parking security concerns.

Related guest reviews

10

Nancy

Nov 18, 2024

·

Stayed 1 night

Shuttle to and from airport was prompt and quick. Front desk (Dave) and shuttle driver (Terry) were both pleasant, courteous, and helpful. Walls were a little thin and sounds traveled from other rooms, but otherwise the room was clean and comfortable and we would stay here again if visiting Dallas.

2

Linda

Apr 1, 2023

·

Stayed 1 night

Only hot water in room 103 in sink, truck broken into sitting in parking space overnight

6

Robert

Oct 5, 2025

·

Stayed 1 night

Out of date shuttle policies meant that we had to pay for rideshare on arrival, and the shuttle had fresh blood on a seat when we left

4

Christian

Jul 17, 2024

·

Stayed 1 night

We chose this hotel for the pool. Unfortunately a little girl threw up in the pool before we got there. They didn't treat it or anything so we didn't swim. Check in was ok, but there weren’t any towels or bedding for the couch bed. Overall it seemed like it was short staffed and put a damper on our trip to Dallas.

8

Eddy

Jun 28, 2024

·

Stayed 1 night

The main reason we chose this property was because of the hotel shuttle to and from Dallas Love Field. We were arriving in Dallas late in the evening and had a very early flight the next morning. Placed the call for shuttle pick up at 9:55 pm and was told it would be 30 minutes, keep in mind the hotel is only 1.85 miles away. We waited and had to place another call at 10:40 pm. By the time he arrived it had been 55 minutes that we had been waiting. This is totally unacceptable. Once in the shuttle we discovered that the shuttle driver is not dispatched from the hotel but has his own phone that he answers for any incoming calls requesting shuttle service. Seems he works totally unmonitored. Once he arrived he did not load our luggage, my husband did this himself, nor did he unload luggage at the hotel. Once in the hotel we made our complaints to Carlos the desk clerk. Carlos was very apologetic and stated that this was not how Candlewood treats its guests. We advised Carlos that we would be making a complaint regarding Angel the shuttle driver. The hotel itself was very nice. Our room was clean but noisy as it was right by the highway. Carlos the desk clerk was the best part of our stay.

8

Karen

Oct 8, 2023

·

Stayed 2 nights

I reserved a king bed but when we went to the room we had a suite with 2 full beds (not queen). We did not say anything since it was close to outside door which was great. We did not get maid service or new towels. Very nice staff. Had a center courtyard area with grills.

10

Scott

Apr 23, 2024

·

Stayed 2 nights

What a great hotel! Imagine my delight when I walked into the laundry room and discovered the washers and dryers were free!! The room was very comfortable and the staff was fantastic, particularly Dave at the front desk.

8

Tori

Jul 9, 2025

·

Stayed 1 night

The front desk person was nive but seem too distracted to really answer our questions.The shuttle was unreliable coming back from the airport but was awesome going to the airport.

2

Jimmy

Mar 17, 2025

·

Stayed 3 nights

Property was not at all as described, second and third floors had squishy old floors inside and outside the rooms, nasty carpet, loud AC units, and the bathrooms were tubs and very old and gross. Classic Bait and Switch. The elevator was broke, the door to the secure shop was broke. Our bathroom door had a fist hole someone punched through it that was shoddily patched. Just terrible.

8

Rachel

Jun 5, 2024

·

Stayed 1 night

the staff was really nice and the room was great! only downside was they were without water on property for 12 hours

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Cleanliness

Cleanliness feedback is inconsistent: many found rooms very clean, but recurring reports mention odors (smoke or musty), dirty carpets or tubs, and pests such as roaches or ants.

Related guest reviews

6

Evelyn

Apr 22, 2025

·

Stayed 2 nights

Smells

2

Andrea

Mar 5, 2024

·

Stayed 1 night

The staff was friendly enough but the hotel was dirty. When we got up to our room, there was a dog barking, it smelled AWFUL like a combo of dog waste, pot and old cooking. The one of the beds in our room was broken and the bathroom was disgusting.

10

Charles

Dec 10, 2024

·

Stayed 2 nights

My room felt incredibly cozy and was impeccably clean, making it a truly comforting space to be in.

4

Sharon

Jun 5, 2025

·

Stayed 2 nights

It had roaches. I informed the front desk & all they said was they would contact

10

Andreanna

Aug 12, 2025

·

Stayed 2 nights

It was very spacious and clean. One of the most comfortable stays I’ve had. I was also able to bring both my fur babies along and it was super reasonably priced. I will definitely be staying here again.

6

Kathleen

Sep 10, 2023

·

Stayed 1 night

The carpet is filthy. It turns the bottom of my feet black.

6

PAULA

Nov 14, 2024

·

Stayed 1 night

Stop over after late flight. The hotel appeared dated and in need of makeover. Foul smell in room, appears in need of a deep cleaning. Minimal amenities. No breakfast offered.

4

Hunter

Feb 23, 2025

·

Stayed 2 nights

We checked in to the hotel for 2 days. Lady was very friendly. Got to our room and the door handle was broken. Literally fell off opening it. The tub was filthy inside and on the outside. There were ants on our nightstand and in the bed. We were given two towels in a suite for 2 days. When ask for more. They said they did not have anymore and that we would have to wait. When we were walking down the stairs to check out you could smell dog urine when got out of the stair well the bottom floor was overwhelming with the smell.. this place is definitely not worth your money!!

6

Kristina

Nov 21, 2023

·

Stayed 1 night

The customer service was awesome. But the hotel needs to be sprayed. They had roaches in the kitchen area and bath tub.

10

Sonya

Apr 10, 2024

·

Stayed 1 night

Very clean and friendly

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Rooms

Suites are generally spacious with comfortable beds and useful kitchenettes, but many note dated decor, noise from the highway or neighbors, and maintenance issues like faulty A/C, broken fixtures or locks, and troublesome TV remotes.

Related guest reviews

6

Lauren

Mar 18, 2025

·

Stayed 3 nights

Very out dated room. No usb charging ports, only regular 3 prong outlets. Windows were paper thin, sounded like they were wide open. Noise from the highway was obnoxious. Bed was very comfortable and staff was very pleasant though. Kitchenette was perfect for my stay.

2

Nieshae

Jan 10, 2023

·

Stayed 19,366 nights

The two televisions needed batteries for the remotes, the guest bed was BROKEN to the point of sinking into the bed when lying on it, the shower was broken and the tub was filling with water. Broken bedroom door. Unable to properly close door

8

Taminisha

Mar 10, 2025

·

Stayed 2 nights

The only thing I did not like is the noise over my head. Those ppl were extremely walking as if they were coming through the floor starting at 11p until the early AM. I had to call front desk and even then it did not stop. I just did not want to keep calling up front. I think it’s ridiculous not to be able to get a good nights rest in a hotel. Next time I would be willing to stay somewhere else and pay a little more, which theses rooms were not cheap, just for noise purposes. Other than that, it was ok.

8

Corey

Jun 8, 2024

·

Stayed 2 nights

First floor views Gotta love them….eh? Outside of being careful when and how I open my window for the world to see in my room. (I prefer natural light.) The stay went alright. There were some loud bumping noises I would hear from upstairs. Must be them new Ye cement pumps. The card reader on the door took several tries to but it read. It’s a little Janky. But once when you figure it out you’re good. Everything in the room was great (sans views). Check in was good. Appreciate you Carlos. Check out was smooth too. (Thanks to the young gentleman for completing me on my red, white, and blue nails. This was a random trip to Dallas so the location was perfect. I wasn’t too far from anything I needed or wanted. So I say all this to say, you are not the father, I now have my passport, and yes, I will stay here again.

10

Andreanna

Aug 12, 2025

·

Stayed 2 nights

It was very spacious and clean. One of the most comfortable stays I’ve had. I was also able to bring both my fur babies along and it was super reasonably priced. I will definitely be staying here again.

6

Nick

Aug 3, 2023

·

Stayed 4 nights

The queen sized bed was more narrow than any I have seen. We stayed during a heat wave and cold water would not come through the pipes. It was hot no matter what for my toddler’s bath. The couch cushions were lumpy and stained. The tv channels did not match their label nor any guides that were shared with me. We had an LG but was given guides for Samsung and Phillips.

6

Wenona

Jun 12, 2023

·

Stayed 2 nights

Definitely not the worst hotel I’ve stayed at but I won’t stay here again. Room was clean and staff helpful. Easy to get to and from downtown for our event. There was a grocery store not too far as well. Beds were miserably uncomfortable. A/C was musty and I frequently smelled cigarette smoke. Living room, bedroom, and bathroom were very small and with 2 adults and 2 teenagers it was cramped.

6

Margy

Jun 23, 2025

·

Stayed 4 nights

The staff seemed friendly and helpful, but I never had a working remote for the TV despite asking multiple staff members to fix or replace it. One guy gave me new batteries which didn't work, and one gal said she would have the engineer fix it and when I returned to my room after work, there was no remote and when I went back to the desk a third gal said no work order had been entered.

10

Joe

Feb 25, 2024

·

Stayed 1 night

Spacious and comfortable

6

Amber

Jun 10, 2025

·

Stayed 1 night

The bed was amazing, but the AC in the room was messed up. One part of the room was cold as ice while the other part was so hot we couldnt sleep.

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Service

Staff are often praised as friendly and helpful, with several team members mentioned by name, yet service can be inconsistent, including slow check-in, unresolved maintenance, mixed shuttle experiences, and occasional billing concerns.

Related guest reviews

6

Bryan

Apr 9, 2024

·

Stayed 2 nights

The property is right next to the freeway. Building and accommodation are dated. It does have a kitchen which is nice. Parking was no problem. The staffs are friendly but very inefficient as they can only handle one customer at a time.

10

Olga

May 30, 2024

·

Stayed 1 night

The front desk clerk Carlos was amazing, he definitely made our stay there 10 x’s better. I wish all hotels had more workers like him! Thank you Carlos!

8

Earlene

Jun 20, 2024

·

Stayed 1 night

Our room was really nice and clean. The staff was friendly. Carlos was great and patient.

6

Margy

Jun 23, 2025

·

Stayed 4 nights

The staff seemed friendly and helpful, but I never had a working remote for the TV despite asking multiple staff members to fix or replace it. One guy gave me new batteries which didn't work, and one gal said she would have the engineer fix it and when I returned to my room after work, there was no remote and when I went back to the desk a third gal said no work order had been entered.

8

Eddy

Jun 28, 2024

·

Stayed 1 night

The main reason we chose this property was because of the hotel shuttle to and from Dallas Love Field. We were arriving in Dallas late in the evening and had a very early flight the next morning. Placed the call for shuttle pick up at 9:55 pm and was told it would be 30 minutes, keep in mind the hotel is only 1.85 miles away. We waited and had to place another call at 10:40 pm. By the time he arrived it had been 55 minutes that we had been waiting. This is totally unacceptable. Once in the shuttle we discovered that the shuttle driver is not dispatched from the hotel but has his own phone that he answers for any incoming calls requesting shuttle service. Seems he works totally unmonitored. Once he arrived he did not load our luggage, my husband did this himself, nor did he unload luggage at the hotel. Once in the hotel we made our complaints to Carlos the desk clerk. Carlos was very apologetic and stated that this was not how Candlewood treats its guests. We advised Carlos that we would be making a complaint regarding Angel the shuttle driver. The hotel itself was very nice. Our room was clean but noisy as it was right by the highway. Carlos the desk clerk was the best part of our stay.

2

Ryan

Apr 20, 2024

·

Stayed 1 night

I stayed at this hotel April 7th. I have called them 4 times about them charging me twice . The first few times I was told it would process within a few days. I called a 3rd time after a few weeks and was met with the most disrespectful tone from an employee named Dave and was told I needed to call back the next morning because the manager had to do it. I have yet to receive a dime of my money back. If you stay here, make sure you monitor your bank account after- be ready to chase down your money too. Sucks that I won’t stay here again. The hotel was actually really nice.

10

Laura

Jun 23, 2025

·

Stayed 1 night

We appreciated the location to Love Field! We were grateful for the kind staff! We will be back!

10

Cheyenne

Aug 10, 2023

·

Stayed 1 night

It was a nice experience. After our flight got delayed we were stranded without a car due to the car rentals being closed. There was an issue processing our room but the staff handled it well & upgraded us to a nicer suite. The shuttle was so convenient & very stress free. Nate was very kind, personable & efficient at his job!

10

Merry

Nov 8, 2025

·

Stayed 1 night

Clean room, staff member Derek was very courteous & helpful!

6

Kelly

May 28, 2023

·

Stayed 1 night

Check-in slow and inefficient

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Location

Very convenient to Dallas Love Field and major roads, but several guests reported traffic noise and an area that can feel less safe.

Related guest reviews

8

Mary Lou

Jun 23, 2025

·

Stayed 1 night

I like to stay here when I am flying in or out of Dallas love field. I almost always have a ground floor and it has always been very nice. There is a good restaurant right next door and I have enjoyed veru good food there.. I was here on a Sunday and it was closed but I have able to go to the hotels pantry and heat up a meal i bought in my room.. Shuttle drivers exceptionally nice.

8

Gay

Apr 26, 2024

·

Stayed 1 night

Conveniently located to the airport

6

Sonia

May 8, 2023

·

Stayed 2 nights

I didn't really care for the location.

8

Jhon

Jan 2, 2024

·

Stayed 2 nights

Loved the property. If you walk one street over it’s not that great area .

8

David

Jan 26, 2024

·

Stayed 1 night

Very convenient

10

B

Mar 18, 2025

·

Stayed 4 nights

The staff, room etc were wonderful! However it is NOT in a safe area and has many guests who made the facility problematic. Drunken guests, openly smoking weed, dog poop on walkways. Security needs to step up around here. Location by highway with non stop motorists racing all night. The hotel itself was wonderful! Great amenities, comfortable rooms, pet friendly and no outrageous pet fees/deposits! Family friendly with full kitchen/plates/cook ware, silverware. Fair price for great amenities!

10

Laura

Jun 23, 2025

·

Stayed 1 night

We appreciated the location to Love Field! We were grateful for the kind staff! We will be back!

10

Michael

Feb 27, 2024

·

Stayed 1 night

Awful location right next to interstate where traffic noise never died. Wife got terrible nights sleep. Will never stay there again.

10

Shawna

May 8, 2023

·

Stayed 1 night

We were very hesitant to stay here after some bad reviews. We were pleasantly surprised by how wonderful the property was. Check in was a breeze and our room was spacious and very clean. (No roaches as some had mentioned) We left our car at the hotel for 3 days as we shuttled to the airport. Both shuttle drivers were wonderful and no problems with our car when we got back to the hotel. I would highly recommend this hotel and we will definitely be staying here again the next time we fly out of Dallas Love Field.

8

Rhonda

Nov 11, 2024

·

Stayed 1 night

It was close to airport and had rooms available for our unexpected stay due to flight cancellation. Pillows on bed could have been better.

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Dining

On-site dining is limited: several reviews mention no breakfast and few options, but there is a restaurant next door and a pantry for heating simple meals.

Related guest reviews

8

Mary Lou

Jun 23, 2025

·

Stayed 1 night

I like to stay here when I am flying in or out of Dallas love field. I almost always have a ground floor and it has always been very nice. There is a good restaurant right next door and I have enjoyed veru good food there.. I was here on a Sunday and it was closed but I have able to go to the hotels pantry and heat up a meal i bought in my room.. Shuttle drivers exceptionally nice.

4

Brakinna

Sep 24, 2024

·

Stayed 7 nights

Staff was GREAT, but there's no room service and THEY DO NOT CLEAN YOUR ROOM DAILY

10

Mary Lou

Feb 15, 2024

·

Stayed 1 night

I love this place. A great restaurant next door that I can walk to. I like how convenient it is to Love Field. Shuttle service from the hotel is easy and convenient. It is always my choice if I am in this part of Dallas.

10

Debbie

Aug 16, 2024

·

Stayed 1 night

Only 1 food option

6

PAULA

Nov 14, 2024

·

Stayed 1 night

Stop over after late flight. The hotel appeared dated and in need of makeover. Foul smell in room, appears in need of a deep cleaning. Minimal amenities. No breakfast offered.

6

David

Oct 14, 2023

·

Stayed 2 nights

Rooms need major renovations. No hot water. Need breakfast option.

8

Barbara

May 1, 2024

·

Stayed 1 night

Water should be provided for all guests and not at a cost. Everything else was great.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $118
18 $107	19 $96	20 $97	21 $103	22 $103	23 $112	24 $112
25 $92	26 $93	27 $102	28 $99	29 $92	30 $103	31 $98

Su	Mo	Tu	We	Th	Fr	Sa
1 $87	2 $94	3 $93	4 $92	5 $94	6 $112	7 $108
8 $87	9 $87	10 $92	11 $94	12 $94	13 $108	14 $108
15 $87	16 $86	17 $87	18 $92	19 $87	20 $102	21 $102
22 $86	23 $87	24 $86	25 $87	26 $92	27 $99	28 $99
29 $88	30 $86

Candlewood Suites Dallas Market Center-Love Field by IHG

Prices for Candlewood Suites Dallas Market Center-Love Field by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed

Studio Suite

Studio Suite, 1 Queen Bed, Roll-In Shower (Mobility Roll-In Shower)

Suite, 1 Bedroom, Accessible Bathtub (Mobility Tub)

Suite, 2 Bedrooms

Guest reviews of Candlewood Suites Dallas Market Center-Love Field by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Dallas Market Center-Love Field by IHG

Prices for upcoming dates