Is parking available at the property?

Self parking is available on-site for a fee of USD 5.00 per day. Limited parking is offered, and a reservation is not required.

Does the property allow pets?

Pets are allowed in specific rooms, with a maximum pet fee of USD 75 per accommodation, per week, and a total maximum of USD 150 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the property located in relation to key landmarks?

The hotel is located in Far North Dallas, within a 15-minute drive of Galleria Dallas and American Airlines Center. It is approximately 10.9 miles from Dallas Market Center and 12.5 miles from Kay Bailey Hutchison Convention Center.

Sonesta Simply Suites Dallas Galleria Hotel

Average nightly price at Sonesta Simply Suites Dallas Galleria by month, last 12 months (USD)
Month	Average price
January	$62
February	$65
March	$62
April	$62
May	$62
June	$89
July	$84
August	$65
September	$65
October	$64
November	$60
December	$61

What guests think

At Sonesta Simply Suites Dallas Galleria, guests highlight budget-friendly suites with in-room kitchens and generally friendly staff, but also report dated spaces, inconsistent cleanliness and odors, and recurring maintenance problems such as elevator failures, weak hot water, and noisy AC.

Many appreciate the convenient location near the Galleria and highways, quiet stays at times, and pet-friendly policies. Multiple reviews cite pests, limited or infrequent housekeeping, and surprise fees like a daily parking charge or sizable deposits, alongside complaints about room wear. Overall, expect a basic extended-stay setup that trades lower prices and kitchens for aging facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: a small gym and laundry, but no pool. Reviews often mention recurring elevator outages and a $5/day parking fee, with some comments about the lot's condition.

Related guest reviews

10

John

Oct 20, 2025

·

Stayed 3 nights

No complaints. Front desk staff and housekeeping were very friendly. I will return. Parking is $5 per day though. Hotels.com failed to mention unless I overlooked it.

4

Mikhail

Apr 30, 2023

·

Stayed 2 nights

Everytime we opened the door it was an overpowering weird cleaner product smell in our room. Elevator was broken.

6

Clayton

Sep 16, 2024

·

Stayed 3 nights

The elevator is garbage, the water pressure in the shower was garbage, but the employee hospitality was top notch.

4

LaKendra

Sep 29, 2025

·

Stayed 2 nights

Rooms are outdated. No housekeeping services rendered during stay for some reason. Elevator to third floor was down due to the “button being broken,” so I carried my luggage up and down the stairs. Would not recommend.

6

joel

Feb 6, 2024

·

Stayed 3 nights

The carpet had an odor to it and needed to be at least cleaned if not replaced. There were large 6” long tears in the carpet. The drywall around the mini spilt heat/air unit was molding and had sign of water. The towel hook in the bathroom came off when a towel was placed on it. The room had an odor as did the halls. There was no continental breakfast or pool.

6

Football

Sep 7, 2024

·

Stayed 7 nights

This hotel is a good choice if you're on a budget. The only problem I had was them charging me a $5/night fee to park in a unsecure parking lot with a bunch of pot holes. Also I was told that my room would be serviced 3 days after I checked in. The housekeepers did not even attempt to clean my room or make my bed the whole 7 days I was there. The hallways had a weird smell from the chemicals they use to clean. Other than that the hotel is in a quiet area, I did not have any disturbance.

8

Steven

Feb 24, 2023

·

Stayed 2 nights

I liked the price point, it was very economical. The only draw back were the amenities.. The fitness center was VERY small and shared the same space as the coffee (complementary) bar and the laundry area. Think they could at least comfortably separate these to accommodate more. Parking was a breeze and free open lot. Conveniently located next to highways.

10

CIndy

Jun 3, 2024

·

Stayed 2 nights

My son and I stayed there 2 nights. We got a suite with a living room with a sofa bed for him, desk, table, full kitchen, one bath and a separate bedroom for me. Both rooms were cool, clean and comfotable. The hallway was warm. No pool and it was an extended stay place so no maid service, but we could pick up new towels, sheets etc. Had an ice machine, laundry and gym.

10

Denisha

Jul 21, 2025

·

Stayed 2 nights

Only thing I didn’t like is that I had to pay $5 for parking but other than that for the price room was very nice !

6

Dustyn

Mar 1, 2024

·

Stayed 2 nights

The carpet in hallways was very dirty; the room itself was clean. The elevator seemed very unsafe doors got stuck and made a lot of concerning noises. The day of checkout, the elevator quit working, and with a cart full of luggage on the 3rd floor, my wife and I had no way to get down. So we had to get one of the cleaning ladies to call the desk, and her response was, "It happens a lot. Give me a moment.".

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Cleanliness

Cleanliness is inconsistent: many found rooms clean, but numerous reviews report strong smoke or other odors and pests (roaches/crickets), plus dirty or worn common areas. Housekeeping is infrequent or unresponsive for some stays.

Related guest reviews

4

Rana

Oct 14, 2024

·

Stayed 5 nights

I was there last week, the property was full of black crickets and I had to take few of them every night from the restroom and shower and it was a disgusting experience. I complained about it to the front desk person and asked to change my room and her response was so interesting, she said they are all over the building and all the rooms are the same, It is what it is.

4

sujith

Sep 29, 2023

·

Stayed 2 nights

Staffs are not friendly, Rooms will be cleaned only once in a week, that's too upon multiple requests.

4

Kenton

Dec 28, 2024

·

Stayed 2 nights

Supposed to be non-smoking but entire property smells like cigarettes

2

Vaiva

Dec 1, 2024

·

Stayed 3 nights

The hotel was poorly maintained, the room stunk, there was hair in the bathtub and in the kitchen (in the sugar bowl). The bathroom sink and the toilet did not function.

2

Cholia

Jan 25, 2024

·

Stayed 5 nights

This was the worst hotel experience I have ever had. There were roaches everywhere from the bathroom to the kitchenette to the desk. The microwave in the first room I stayed at was not working. The tub was not working correctly as well. I was able to get transferred to another room after the first night, and I found a roach in my microwave. my leg was injured so changing hotel rooms was an inconvenience for me. The desk lamp light did not work. The TV channels did not line up with what the TV said the channels were. Plus there was no channel guide. I was told that they don’t come to clean rooms but once a week. so my trash built up.

2

LeBrandon

Oct 16, 2024

·

Stayed 5 nights

There is an infestation of bugs. The appliances are dated. If I could give this less than one star I would. This was a very uncomfortable stay. The staff were nice and had to come kill the bugs. I killed at least 15 during my stay. The bugs could also fly. There was a short supply of clean linen and towels also.

2

Henry

Jul 10, 2024

·

Stayed 1 night

This place is horrible; everything smells. The entrance/lobby area smells old or moldy, and the room smelled like cigarettes and wet dog. This place is disgusting.

10

Tomika

Aug 13, 2025

·

Stayed 1 night

Staff very friendly. Rooms very clean.

2

Mimi

Aug 19, 2025

·

Stayed 7 nights

Terrible house keeping, no cleaning service even if you ask several times.

10

Leonard

Sep 26, 2025

·

Stayed 1 night

Just a stay vacation. The room cleanness was very pleasant. There are plenty shopping stores around, even Galleria Mall is lie 5 minutes from the hotel. That's a plus!

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with full kitchens and desks, appreciated for longer stays and value. Many note dated furnishings, noise from AC/fridges, weak hot water or pressure, and various maintenance issues (A/C, fixtures, doors), plus occasional smoke or pet odors.

Related guest reviews

4

Christopher

Jun 17, 2024

·

Stayed 2 nights

A/C sucked...one small unit for the entire suite. Most of the plugs near the night stands were non-functional. Toilet seat loose. Elevator was "questionable"...made noises an elevator should not make. Also, that is the smallest "queen" I've ever slept on.

4

Desiree

Jun 28, 2025

·

Stayed 1 night

Room was very noisy, air conditioning unit was squealing and the mini fridge was loud. Usually I don’t hear those things but overall it was noisy, the bed was super uncomfortable and hard.

10

Cody

Jan 1, 2025

·

Stayed 1 night

The rooms are amazing with a full kitchen. It was almost an apartment.

10

Alexia

Oct 18, 2024

·

Stayed 2 nights

I loved how they had a stove with kitchen ware in the rooms, I was able to cook rather than spend a lot of money on fast food and it was very peaceful. The rooms were big also.

10

Alan

Nov 9, 2023

·

Stayed 3 nights

Nice large room with kitchen facilities. Very convenient to my destination. I personally prefer to look after my own room, so the no-maid service was fine.Only slight complaint was a faint smell of stale smoke in the room, which is of course strictly non-smoking.

4

TAMARA

Jun 19, 2025

·

Stayed 1 night

This is unacceptable ! The water pressure isn’t good ! The water isn’t hot ! For the amount that’s paid doesn’t match what’s being offered.

10

CIndy

Jun 3, 2024

·

Stayed 2 nights

My son and I stayed there 2 nights. We got a suite with a living room with a sofa bed for him, desk, table, full kitchen, one bath and a separate bedroom for me. Both rooms were cool, clean and comfotable. The hallway was warm. No pool and it was an extended stay place so no maid service, but we could pick up new towels, sheets etc. Had an ice machine, laundry and gym.

8

Nason

Oct 17, 2024

·

Stayed 1 night

Very comfortable, but the hot water wasn't really hot water

10

Scott

Mar 16, 2025

·

Stayed 5 nights

Nice place with nice kitchen and large desk.

10

Toi

Sep 2, 2025

·

Stayed 2 nights

My Stay at Sonesta was really quite comfortable. Upon arrival the front desk person was very kind, friendly, and sweet. Our bed was cozy, the room had a kitchen. Bathroom was super neat and clean. Overall our stay was amazing. My fiance and i really enjoyed our stay and will be booking there again.

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Service

Service feedback is mixed: plenty of mentions of friendly, helpful front-desk staff, but also reports of rude or slow service, check-in or deposit issues, and difficulty getting housekeeping.

Related guest reviews

10

John

Oct 20, 2025

·

Stayed 3 nights

No complaints. Front desk staff and housekeeping were very friendly. I will return. Parking is $5 per day though. Hotels.com failed to mention unless I overlooked it.

4

sujith

Sep 29, 2023

·

Stayed 2 nights

Staffs are not friendly, Rooms will be cleaned only once in a week, that's too upon multiple requests.

10

Julles

Apr 23, 2024

·

Stayed 1 night

This is our second stay at the Sonesta, and My girlfriend and I were very satisfied overall. Customer service was excellent thanks to Monica and Paulina. We'll be back, for sure.

10

Ronnie

Aug 3, 2025

·

Stayed 3 nights

The staff went above and beyond to make sure I was taken care of!

10

Michael

Jun 8, 2025

·

Stayed 9 nights

Staff at front desk were excellent. They were all very attentive and made sure our stay was comfortable.

10

Stephan

Dec 8, 2023

·

Stayed 1 night

Friendly, helpful personnel

4

sujith

Sep 29, 2023

·

Stayed 1 night

Dont expect any service from front desk especially after 6pm. Staffs are busy with their friends from outside

2

Osman

Feb 17, 2025

·

Stayed 1 night

absolutely the worst customer service I ever seen in a hotel

2

albert

Nov 15, 2024

·

Stayed 1 night

I arrived at 2 am and the clerk was absolutely lazy and couldn’t assist me right away because he was sitting down looking for batteries in a drawer. When it was finally my turn, he couldn’t be any more less helpful. I wouldn’t recommend this place to my worst enemy.

2

Augustine

Jun 4, 2024

·

Stayed 2 nights

The service is hit and miss. A couple of the front desk people are cool however a couple are just plain rude.

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AI-generated summary based on recent guest reviews

Location

Convenient to the Galleria Mall and major roads, with several guests noting quiet stays. A few felt it was far from downtown or away from dining.

Related guest reviews

10

Yassin

Jan 16, 2025

·

Stayed 4 nights

Quiet place closer to the Shopping Mall within the walking distance!

6

Michael

Oct 14, 2024

·

Stayed 3 nights

Hotel was not close to anything, limited dining and hotel wasn’t the cleanest. Would not recommend this hotel.

10

Jarell

Aug 17, 2025

·

Stayed 1 night

Quiet, walkable easy access to airports

8

Carol

Aug 31, 2023

·

Stayed 2 nights

A great location that was close to the business conference i was attending. The place was quiet and the bed was comfortable. A win when traveling.

6

Samuel

May 21, 2025

·

Stayed 3 nights

Decent hotel. Far from downtown.

10

Violet

Mar 27, 2024

·

Stayed 28 nights

The kitchen…. Yay for longer stays. I stayed for a month. Bought some groceries to stay on my budget and they really took all that into consideration. Standard fridge, electric stove, dishwasher, dishes and even my coffee maker was not a one cup system. I made tea in it and in big batches so that was cool. Workspace was awesome I had plenty of work to do I spread it out all over the place the desks were very accommodating. My biggest thing was that they need to upgrade a few things. Not a big deal yet but it will be in the future and that’s The tv with regular cable. I wanted to connect with some of my apps like Netflix or Viki so something they probably already have plans for. Very convenient. The Mall is like an 8 minute walk. If you’re me 5 minutes lol. You have access to Fwys, lots of places to eat I recommend el maizal. Walmart and target are very close by. So overall great place just mind your peeps as always there are many nice people here that’ll bid you good morning and then you have a Karen nagging about problems that only she can see…lol I’d visit again if I’m ever in Texas again..

8

Steven

Feb 24, 2023

·

Stayed 2 nights

I liked the price point, it was very economical. The only draw back were the amenities.. The fitness center was VERY small and shared the same space as the coffee (complementary) bar and the laundry area. Think they could at least comfortably separate these to accommodate more. Parking was a breeze and free open lot. Conveniently located next to highways.

10

Julius

Jun 23, 2025

·

Stayed 3 nights

Good stay and great location to

8

Randi

Aug 11, 2024

·

Stayed 2 nights

The staff as a whole was very helpful and polite, BUT there was one front desk clerk (black trans woman) that was rude and nasty all the time for no reason. I was there for 7 days and she was the only staff member that gave me attitude. The carpet in the hallways needs to be replaced and the kitchens should be upgraded but other than that good place to stay. Quiet and close to highways.

10

Leonard

Sep 26, 2025

·

Stayed 1 night

Just a stay vacation. The room cleanness was very pleasant. There are plenty shopping stores around, even Galleria Mall is lie 5 minutes from the hotel. That's a plus!

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AI-generated summary based on recent guest reviews

Dining

No breakfast is provided, and guests generally rely on the in-room kitchens. Little information on on-site dining beyond a small coffee area.

Related guest reviews

6

JACQUELINE PAGE

Apr 10, 2023

·

Stayed 4 nights

Staff was very nice, the building was old and run down. The halls and rooms smelled really bad. The kitchen supplies were horrible. I had to buy a pan and the hotel didn't supply soap to wash dishes. Also the body wash, shampoo, and conditioner they supply smelled really bad. Other hotels that offer kitchens inside the rooms actually have a few things to be able to cook and clean up.

4

Nykia

May 29, 2024

·

Stayed 1 night

Very disappointed in my experience! I could have gone elsewhere for the price I could have went to a much better establishment. I made a reservation for a one bedroom suite that was supposed to have one queen size bed, and a whole living room with a pullout mattress. I was given a suite with two very small full-size beds that my toddler son and I could barely fit comfortably in. I needed a room due to the power outage in my neighborhood from the recent storm but I got more than I bargained for. The entire face of both of the bedroom and living room ac unit was off. I thought this was weird and the unit itself was visibly dirty and dusty. In the middle of the night I awoke with a throat ache and since my allergies have been bothering me all day ! Clean the filters and repair the air ! I can only imagine what was in the machine *gag* also, online I looked through Expedia and there was supposed to be free breakfast when I asked about it in the morning the front desk lady laughed and was very nonchalant like “yeah, right” as she told me there was no breakfast. Some of the advertised photos online cannot possibly be this hotel location or years prior.

6

Ike

Feb 28, 2025

·

Stayed 1 night

No breakfast. They charge a parking fee. Staff was unfriendly.

10

Cody

Jan 1, 2025

·

Stayed 1 night

The rooms are amazing with a full kitchen. It was almost an apartment.

8

Lavette

Jul 15, 2024

·

Stayed 3 nights

They didn't have breakfast

10

Alexia

Oct 18, 2024

·

Stayed 2 nights

I loved how they had a stove with kitchen ware in the rooms, I was able to cook rather than spend a lot of money on fast food and it was very peaceful. The rooms were big also.

8

Steven

Feb 24, 2023

·

Stayed 2 nights

I liked the price point, it was very economical. The only draw back were the amenities.. The fitness center was VERY small and shared the same space as the coffee (complementary) bar and the laundry area. Think they could at least comfortably separate these to accommodate more. Parking was a breeze and free open lot. Conveniently located next to highways.

6

Julie

Oct 21, 2023

·

Stayed 2 nights

It was ok. Value for money. The room had a kitchen with a full fridge, microwave, burner and dishwasher. Lacked paper towels and or/tea towels. Had a coffee maker but no coffee! Bathroom was ok—it was an accessibility with good hand rails. But only had towels. No wash cloths and no hand towels. Also no sink space for toiletries. Room has an easy chair, a place to eat and a chair. No USB ports anywhere! Bed is a Queen, which we didn’t mind, but it was too soft for us and I didn’t sleep well. However, it was good value for the money.

8

Tia

Sep 19, 2024

·

Stayed 2 nights

Nice location Liked the fridges and stove etc

8

Joel

Nov 18, 2024

·

Stayed 5 nights

Construction made access difficult. The staff didn't have good info about some details, coffee maker, usage of bathtub..

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14 $84	15 $84	16 $84	17 $82
18 $84	19 $83	20 $80	21 $81	22 $81	23 $81	24 $79
25 $81	26 $83	27 $83	28 $81	29 $81	30 $81	31 $81

Su	Mo	Tu	We	Th	Fr	Sa
1 $82	2 $82	3 $82	4 $81	5 $81	6 $81	7 $80
8 $83	9 $83	10 $83	11 $83	12 $81	13 $80	14 $80
15 $83	16 $83	17 $83	18 $81	19 $81	20 $80	21 $80
22 $83	23 $84	24 $81	25 $81	26 $81	27 $80	28 $80
29 $84	30 $83

Sonesta Simply Suites Dallas Galleria

Prices for Sonesta Simply Suites Dallas Galleria

Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Studio Suite, 1 Queen Bed

Suite, 1 Queen Bed with Sofa Bed (One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Guest reviews of Sonesta Simply Suites Dallas Galleria

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Simply Suites Dallas Galleria

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