Fairfield Inn & Suites by Marriott Olean, NY

Great value and great service. We really enjoyed our stay. Hot water and coffee in the lobby throughout the day. Morning breakfast was excellent for a free breakfast with eggs, bacon, yogurt, toast, bagels, pastries and cereal. Rooms were clean and ours was very spacious. Staff worked hard to man the front desk and do breakfast. Appreciate how hard they worked. Conveniently located right across from St Bonaventure University. Walmart was also close by.

Fabulous stay. First time staying at a Fairfield and I was oleased. I had a first floor room and my window opened for fresh air and I appreciated that. Comfortable bed. Coffee was hot and ready in the spacious lobby which plenty of seating. And lots of breakfast options available too.LaMont, Kelly and Darcy were all three really helpful in making my stay extra pleasant.

Friendly staff, easy parking, and excellent breakfast selections.

I chose this hotel over a comparable one down the street bc it had a pool. The pool was out of device, there was a huge water puddle in the hall in front of the pool, none of the outlets in the lamps worked, the breakfast was not good. I wish I had saved myself money and stayed at the Microtel.

Pool was closed - it was the main reason we had booked this hotel over others. Notice should have been provided to people currently booked… we were traveling with a kid and he was really disappointed. Overall it was just okay. A bit dated, customer service was average, bacon at breakfast was translucent it was so thin. Likely wouldn’t return.

For such a highly rated hotel I expected more. The overall appearance of the room was shabby, the bathroom floor was sticky, the thermostat either hot or cold but not comfortable. The room also smelled musty. In terms of amenities, the pool is small and a little depressing.

The hotel appeared dirty. They charged me $40 more than what I booked it for. It was late when I arrived I’ve never been to the area before so I had no choice but to pay. The heat/ac sounded like a crop airplane. There was barely any lighting. One lamp would just strobe light. The other one didn’t work. The noise kept me awake and gave me a migraine. The parking is behind the building, was poorly lit and sketchy. I have never given a bad rating before but this was the worst stay I’ve ever had. And this was just for a quick stay so my expectations aren’t high just a clean safe place that I can get a good nights sleep. This place was none of these. And they took advantage of me by over charging me. That’s never happened before.

The waffles at breakfast were wonderful. The staff was extremely helpful and friendly. Parking was a bit tough though.

The hotel is located near a few restaurants and shopping locations. Lots of parking. Staff were really nice and helpful

Convient to our plans for those days were there. Did not have enough disabled parking places. Only saw one in front of Hotel.

Excellent guest service and clean rooms

I checked in rather late, so the lobby and hotel were quiet . I found parking at rear of hotel the room was clean and fresh. I would stay again .

The hotel said they upgraded us to a king suite. It had used lotion in the bathroom, coffee pod for one not two. Hair on the extra blanket. I was not impressed!!! We stayed at this same hotel on our honeymoon and it was 100 percent better a few years ago. Won't be going back!!!

Rooms seem old. There was mold in the shower, we asked them to clean it, but either they didn’t or couldn’t because we looked at it all week.

Rooms were clean.

We have stayed at this property many times, but this time it seemed that the quality of the experience was greatly diminished. There was nothing hugely wrong - the property is clean, close to SBU, quiet and felt safe. However, it was the myriad of little things that made it a lesser experience than it has been in the past. The beds were ok, but the bedding was very annoying. Our comforters were tucked in so tightly - and about waist-high when we lay down - that we couldn't get comfortable at night without totally stripping the bed and remaking it. None of the outlets seemed to work. The lotion bottle in the bathroom was obviously used and empty, which felt kind of yucky. The grout in the shower was obviously poorly done. There were only whole apples and oranges - no cut up fruit and neither option was easy to eat with plastic silverware - at breakfast. I know it all sounds picayune, but it just felt like a considerably lessened experience, and it was also considerably more expensive. We were very disappointed, and, though we travel to Allegany several times a year, we likely won't be back.

For such a highly rated hotel I expected more. The overall appearance of the room was shabby, the bathroom floor was sticky, the thermostat either hot or cold but not comfortable. The room also smelled musty. In terms of amenities, the pool is small and a little depressing.

We went here from Florida for the wedding. It awesome place to stay! but little problem is the bathtub is not smooth, some dead fly and hair on bed also little disappointed pool is not warm enough Breakfast is the best!!

The room was ok clean, but had mild dew in the tub and the drain was slow. The breakfast area's floor was filthy. Every one's sneakers stuck to the floor.

Nice clean property, in a nice area

Nice quite hotel. We enjoyed the stay. We stayed in a suite and it was very roomy and comfortable.

Great value and great service. We really enjoyed our stay. Hot water and coffee in the lobby throughout the day. Morning breakfast was excellent for a free breakfast with eggs, bacon, yogurt, toast, bagels, pastries and cereal. Rooms were clean and ours was very spacious. Staff worked hard to man the front desk and do breakfast. Appreciate how hard they worked. Conveniently located right across from St Bonaventure University. Walmart was also close by.

Bathroom fan was like a airplane very noisy, bed was uncomfortable and seemed like a very old mattress Eggs was powdered eggs and very runny and not very good breakfast for the price.

Rooms seem old. There was mold in the shower, we asked them to clean it, but either they didn’t or couldn’t because we looked at it all week.

Was very nice. Bed could be more comfortable and 1 tv didnt work properly and it also came on by itself.

For such a highly rated hotel I expected more. The overall appearance of the room was shabby, the bathroom floor was sticky, the thermostat either hot or cold but not comfortable. The room also smelled musty. In terms of amenities, the pool is small and a little depressing.

Everything fine except the fan in the bathroom. It was so noisy that we couldn’t turn the light on.

The fan in our bathroom sounded like there was a cement mixer in there. We had to go to Walmart to buy a nightlight because we couldn’t leave the bathroom light on, because it included the fan.

It was quiet and peaceful and got really good. Sleep On a comfortable bed

First room we were given the toilet and phone didn’t work. We were then given a new room. Before moving to it they check the bathroom, came back saying this toilet didn’t work, only for the individual testing it not knowing how to flush the toilet. When getting the keys for the room the attendant said, “you better your things before I disable your keys!” Overall tone throughout checking in was rude and almost like we were imposing on his time. New room had a musty smell.

Great value and great service. We really enjoyed our stay. Hot water and coffee in the lobby throughout the day. Morning breakfast was excellent for a free breakfast with eggs, bacon, yogurt, toast, bagels, pastries and cereal. Rooms were clean and ours was very spacious. Staff worked hard to man the front desk and do breakfast. Appreciate how hard they worked. Conveniently located right across from St Bonaventure University. Walmart was also close by.

Fabulous stay. First time staying at a Fairfield and I was oleased. I had a first floor room and my window opened for fresh air and I appreciated that. Comfortable bed. Coffee was hot and ready in the spacious lobby which plenty of seating. And lots of breakfast options available too.LaMont, Kelly and Darcy were all three really helpful in making my stay extra pleasant.

The staff was great very helpful and extremely friendly .

Very welcoming foyer and staff.

Property was clean. Personnel were very friendly and helpful. Great suggestion on local cuisine.

Staff was super friendly & very accommodating. Clean, comfortable, and quiet stay. I would certainly return.

The waffles at breakfast were wonderful. The staff was extremely helpful and friendly. Parking was a bit tough though.

Clerk attempted to get me to pay for prepaid stay again, shower was dirty upon arrival and after they cleaned it room stunk of chemicals, water goes hot to cold quickly

First room we were given the toilet and phone didn’t work. We were then given a new room. Before moving to it they check the bathroom, came back saying this toilet didn’t work, only for the individual testing it not knowing how to flush the toilet. When getting the keys for the room the attendant said, “you better your things before I disable your keys!” Overall tone throughout checking in was rude and almost like we were imposing on his time. New room had a musty smell.

Room wasn’t ready until 6:00pm despite 3:00 check in time. Given a handicap room for unknown reason, assuming it was the only one available or cleaned. Shower head was about 4 feet from the ground and I’m 6’6”.

Close to job work site. Town and restaurants are very conveniently located.

I had a great experience at the Fairfield Inn & Suites by Marriott in Olean NY. The staff was friendly, the room great, and the breakfast tasty. It was nice to be near to Saint Bonaventure College, and I visited their bookstore because of my interest in medieval theologians like Bonaventure.

Convenient to the highway.

Great location for visiting Bonaventure

Right across from bonas

An excellent option if you are visiting St. Bonaventure University. You can walk to campus.

An excellent hotel across the street from St. Bonaventure University, in a quiet area, and quite near good restaurants.

The hotel is located near a few restaurants and shopping locations. Lots of parking. Staff were really nice and helpful

Nice Fairfield across from Saint Bonaventure University

Nice clean property, in a nice area

Firm mattress, good clean facilities. Mediocre breakfast.

Friendly staff great breakfast selections and was a great stay for myself and my girls

Great value and great service. We really enjoyed our stay. Hot water and coffee in the lobby throughout the day. Morning breakfast was excellent for a free breakfast with eggs, bacon, yogurt, toast, bagels, pastries and cereal. Rooms were clean and ours was very spacious. Staff worked hard to man the front desk and do breakfast. Appreciate how hard they worked. Conveniently located right across from St Bonaventure University. Walmart was also close by.

Bathroom fan was like a airplane very noisy, bed was uncomfortable and seemed like a very old mattress Eggs was powdered eggs and very runny and not very good breakfast for the price.

Friendly staff, easy parking, and excellent breakfast selections.

Didn't like the breakfast for the money you spend bath tube Didn't drain

Pool was closed - it was the main reason we had booked this hotel over others. Notice should have been provided to people currently booked… we were traveling with a kid and he was really disappointed. Overall it was just okay. A bit dated, customer service was average, bacon at breakfast was translucent it was so thin. Likely wouldn’t return.

Best hotel breakfast hands down! The options for toppings for both the waffles and oatmeal were a great surprise. Super comfortable bed. Very clean all around. Freindly staff. Quiet location.

All was fine during our stay. Breakfast was very good.

The waffles at breakfast were wonderful. The staff was extremely helpful and friendly. Parking was a bit tough though.