HomeTown Inn by Red Roof East Syracuse
$51
/ night
Avg. for November
Prices for HomeTown Inn by Red Roof East Syracuse
Select dates to see prices and availability
$51
/ night
Avg. for November
Monthly average prices
Nightly prices at HomeTown Inn by Red Roof East Syracuse average $49 in April, the cheapest month, and $68 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $52 |
| February | $52 |
| March | $51 |
| April | $49 |
| May | $62 |
| June | $58 |
| July | $63 |
| August | $68 |
| September | $59 |
| October | $53 |
| November | $51 |
| December | $51 |
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Nov · $51
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Most expensive: August (~$68)
Cheapest: April (~$49)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 125 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Location
When you stay at HomeTown Inn by Red Roof East Syracuse in East Syracuse, you'll be near the airport, within a 15-minute drive of Syracuse University and Destiny USA. This hotel is 6.8 mi (10.9 km) from JMA Wireless Dome and 6.8 mi (10.9 km) from Armory Square.
What's nearby
Palace Theater(2.8 miles)
The Lost Horizon(3.2 miles)
Le Moyne College(3.6 miles)
AMF Syracuse Lanes(4.2 miles)
Old Erie Canal Historic State Park(5.2 miles)
NBT Bank Stadium(5.4 miles)
Central New York Regional Market(5.4 miles)
ArtRage Gallery(5.5 miles)
Thorndon Park(5.6 miles)
Westcott Theater(5.7 miles)
5 Wits Adventure(6 miles)
WonderWorks(6 miles)
Syracuse University(6 miles)
Regal Destiny USA(6.1 miles)
Destiny USA(6.1 miles)
The nearest major airport is Hancock Intl. Airport (SYR)(7 miles)
Parking
Non-Smoking Rooms
Business Center
Housekeeping
Designated Smoking Area
Vending Machines
Location
6611 Old Collamer Rd South, Syracuse, New York, United States of America
Palace Theater (2.8 miles)
The Lost Horizon (3.2 miles)
Le Moyne College (3.6 miles)
AMF Syracuse Lanes (4.2 miles)
Old Erie Canal Historic State Park (5.2 miles)
NBT Bank Stadium (5.4 miles)
Room options
9
Standard Room, 1 King Bed with Sofa Bed (Microwave & Refrigerator)
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, 2 Double Beds (Sofa Bed, Microwave & Refrigerator)
Room details
2 Full Beds
Sleeps 6
Air ConditioningHeatingWi-Fi (Free)
8
Standard Room, 1 King Bed (Microwave & Refrigerator)
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
9
Standard Room, 2 Double Beds (Microwave & Refrigerator)
Room details
2 Full Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
9
Standard Room, 1 King Bed, Accessible (Microwave & Refrigerator)
Room details
1 King Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of HomeTown Inn by Red Roof East Syracuse
7.2
Good
Based on 1,061 verified reviews
Who stays here?
Business
12%
Couple
27%
Family
36%
Group
8%
Solo
14%
What guests think
AI-generated summary based on recent guest reviews
Reviews of HomeTown Inn by Red Roof East Syracuse are mixed, with many guests citing serious cleanliness and maintenance problems—dirty bathrooms, lingering smoke odors, pests, and worn furnishings—while a smaller number appreciated low prices, convenient location, and friendly staff.
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What guests think
Reviews of HomeTown Inn by Red Roof East Syracuse are mixed, with many guests citing serious cleanliness and maintenance problems—dirty bathrooms, lingering smoke odors, pests, and worn furnishings—while a smaller number appreciated low prices, convenient location, and friendly staff.
Frequent issues included nonworking or missing amenities (ice machines, fitness room, TVs), no breakfast, and sporadic coffee availability. Rooms are dated with maintenance problems, thin walls, and small bathrooms, though a few guests were fine for a brief, budget stop. Service varied widely, from welcoming staff to slow check-in, overbooking, and unhelpful responses. Expect a very budget, no-frills stay with inconsistent standards.
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AI-generated summary based on recent guest reviews
Facilities
Parking is generally easy, but several amenities are missing or out of service, including no breakfast, broken ice machines, and a closed/locked fitness area; a few guests also noted vending-only options and inconsistent lobby coffee.
Related guest reviews
2
Catherine
Sep 1, 2024
·
Stayed 1 night
Looked like a homeless shelter, no pool, dirty n cluttered check in area, no workable phone in room
Looked like a homeless shelter, no pool, dirty n cluttered check in area, no workable phone in room
6
Theresa
Jul 9, 2025
·
Stayed 1 night
No ICE, Fitness room- fix info & listing, misleading. 3rd floor room- floor sticky, no batteries in tv control ( they gave us more), no tissues, atmosphere before dark very loud
No ICE, Fitness room- fix info & listing, misleading. 3rd floor room- floor sticky, no batteries in tv control ( they gave us more), no tissues, atmosphere before dark very loud
4
Amy D.
Aug 10, 2025
·
Stayed 1 night
Pool closed fitness room not as advertised, ie closed, room wasn’t very clean floor felt dirty
Pool closed fitness room not as advertised, ie closed, room wasn’t very clean floor felt dirty
2
Raymond
Aug 11, 2024
·
Stayed 3 nights
We didn’t like any of it tub was stained,TV didn’t work and I was told to call an outside service and they would come to fix it
We didn’t like any of it tub was stained,TV didn’t work and I was told to call an outside service and they would come to fix it
2
clinton
Sep 30, 2023
·
Stayed 1 night
No ice machine. Ripped drapes. Renovations appear to paint over all the flaws. Limited tv channels. Someone urinated in the elevator. Worse hotel. Never again.
No ice machine. Ripped drapes. Renovations appear to paint over all the flaws. Limited tv channels. Someone urinated in the elevator. Worse hotel. Never again.
8
Stacy
Oct 3, 2023
·
Stayed 1 night
The guy at the desk was nice enough but disappeared for further assistance. The sheets/bed were clean, there was only 1 towel , 1 hand towel and 2 wash cloths, there were no working ice machines on site. Coffee machine in room did not function coffee in lobby was available and fairly fresh.
The guy at the desk was nice enough but disappeared for further assistance. The sheets/bed were clean, there was only 1 towel , 1 hand towel and 2 wash cloths, there were no working ice machines on site. Coffee machine in room did not function coffee in lobby was available and fairly fresh.
6
Adam
Sep 10, 2024
·
Stayed 2 nights
Has no laundry facilities despite the description. Constant smell of weed throughout (but thats down to the occupants more so than management. In need of updating, also advertised as having breakfast, again none avaipable.
Has no laundry facilities despite the description. Constant smell of weed throughout (but thats down to the occupants more so than management. In need of updating, also advertised as having breakfast, again none avaipable.
8
Tina
May 24, 2025
·
Stayed 5 nights
The stay is not bad, but it's not the best either. Exterior needs improvement, such as the driveway. More towels on hand would be nice so i don't have to wait for clean ones. Upon arrival, we only had a few minor issues such as the TV channels and bedding. Overall, the stay isn't as bad as some make it out to be. The place just needs some extra TLC and perhaps a continental breakfast bar.
The stay is not bad, but it's not the best either. Exterior needs improvement, such as the driveway. More towels on hand would be nice so i don't have to wait for clean ones. Upon arrival, we only had a few minor issues such as the TV channels and bedding. Overall, the stay isn't as bad as some make it out to be. The place just needs some extra TLC and perhaps a continental breakfast bar.
2
Timothy
May 13, 2024
·
Stayed 3 nights
No iron in room. Asked multiple times. Eventually waited at front desk and they found a spare. Then back at room the ironing board was broken. Fitness center locked with padlock - manager said doing repairs. No coffee made in reception area in morning - the help said they were "running behind" on coffee. Dialing 0 didn't from room didn't seem to go anywhere - had to call front desk with personal phone.
No iron in room. Asked multiple times. Eventually waited at front desk and they found a spare. Then back at room the ironing board was broken. Fitness center locked with padlock - manager said doing repairs. No coffee made in reception area in morning - the help said they were "running behind" on coffee. Dialing 0 didn't from room didn't seem to go anywhere - had to call front desk with personal phone.
4
Robert
Sep 29, 2024
·
Stayed 1 night
What a dump! There are signs all around the property saying it is "A Police Friendly" property. Our Lyft driver said it was known for Prostitutes, drug users and dealers. The only coffee was in the check in area where an old Bunn coffee machine waz sitting. The "dining area" was a vending machine. The room reasonably clean although the tv remote did not have a back on it so the batteries were exposed. The hot and cold sink plumbing could be rocked back forth more than inch. It was literalky the last rooms available in town due to Syr. U. parents' weekend. Will never stay again.
What a dump! There are signs all around the property saying it is "A Police Friendly" property. Our Lyft driver said it was known for Prostitutes, drug users and dealers. The only coffee was in the check in area where an old Bunn coffee machine waz sitting. The "dining area" was a vending machine. The room reasonably clean although the tv remote did not have a back on it so the batteries were exposed. The hot and cold sink plumbing could be rocked back forth more than inch. It was literalky the last rooms available in town due to Syr. U. parents' weekend. Will never stay again.
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AI-generated summary based on recent guest reviews
Cleanliness
A large share of reviews report poor cleanliness—dirty bathrooms and floors, smoke and marijuana odors, stained linens, mold, and pests—and housekeeping was often absent during stays.
Related guest reviews
2
Abiguel
Oct 14, 2025
·
Stayed 4 nights
We discovered cockroaches in our room... We immediately asked for a refund and left.
We discovered cockroaches in our room... We immediately asked for a refund and left.
2
Cheryl
Aug 25, 2025
·
Stayed 1 night
The room was filthy and there were dead insects on the window sill and not even sure what it was in the bed, bugs or dirt but we did not stay and had our money refunded.
The room was filthy and there were dead insects on the window sill and not even sure what it was in the bed, bugs or dirt but we did not stay and had our money refunded.
2
Tiffany
Oct 11, 2025
·
Stayed 1 night
Parking was fine. Room was freezing heater was broke. The sofabed has all kinda of dirt food and crumbs inside so we obviously couldnt use it. The toilet spun around on tje floor. There was old food under the beds. The shower was disgusting so we disnt use that either
Parking was fine. Room was freezing heater was broke. The sofabed has all kinda of dirt food and crumbs inside so we obviously couldnt use it. The toilet spun around on tje floor. There was old food under the beds. The shower was disgusting so we disnt use that either
4
Stephanie
Oct 27, 2025
·
Stayed 1 night
Parking was easy. The front staff was unfriendly. The room was filthy and smelled like an old ash tray. The sheets looked clean but the shower was gross. The towels had a weird smell to them. You heard plenty of activity from your neighbors and outside your door all night. Couldn’t get out of there faster.
Parking was easy. The front staff was unfriendly. The room was filthy and smelled like an old ash tray. The sheets looked clean but the shower was gross. The towels had a weird smell to them. You heard plenty of activity from your neighbors and outside your door all night. Couldn’t get out of there faster.
2
Dennis
Jun 30, 2025
·
Stayed 1 night
Dirty filthy sheets and bedding, bathroom nasty
Dirty filthy sheets and bedding, bathroom nasty
4
Lisa
Aug 31, 2025
·
Stayed 1 night
Do yourself a favor and filter through all the fake 10/10 reviews and read some of the real ones before even considering staying here. The place is filthy. Trash everywhere. Inside, outside, in hallways, in the rooms. The walls are disgusting. The floors felt unclean. I don’t even know how to describe the smell. There are plenty of reasonably priced properties in the area that won’t leave you fearing for your safety or feeling like you need an acid bath to cleanse the filth off your body. The ONLY positive thing I have to say is that the bed in my room had clean sheets and was comfortable enough for a quick overnight. If I were staying longer, I would have left and found another room elsewhere. Don’t believe the photos on the website. You can’t even convince me that they were actually taken at this location. I will include a few photos I took while there but they do no justice to the filth you will find here.
Do yourself a favor and filter through all the fake 10/10 reviews and read some of the real ones before even considering staying here. The place is filthy. Trash everywhere. Inside, outside, in hallways, in the rooms. The walls are disgusting. The floors felt unclean. I don’t even know how to describe the smell. There are plenty of reasonably priced properties in the area that won’t leave you fearing for your safety or feeling like you need an acid bath to cleanse the filth off your body. The ONLY positive thing I have to say is that the bed in my room had clean sheets and was comfortable enough for a quick overnight. If I were staying longer, I would have left and found another room elsewhere. Don’t believe the photos on the website. You can’t even convince me that they were actually taken at this location. I will include a few photos I took while there but they do no justice to the filth you will find here.
2
Carey
Aug 25, 2025
·
Stayed 2 nights
I have never paid for a hotel and walked away without staying there, and thus, walking away from the money I spent. This is a first, which shows how bad it is. As soon as I entered the room, I smelled urine. I started cleaning the floor, and the wipe was filthy afterwards. The room, especially the bathroom, was covered in fruit flies. It was not sanitary enough to stay, so we left. There's also a weird sign displayed that warns against drug trafficking. We told the clerk at our new hotel that we had fled our previous one. She specifically asked if it was this hotel. It was her first guess. That says a lot.
I have never paid for a hotel and walked away without staying there, and thus, walking away from the money I spent. This is a first, which shows how bad it is. As soon as I entered the room, I smelled urine. I started cleaning the floor, and the wipe was filthy afterwards. The room, especially the bathroom, was covered in fruit flies. It was not sanitary enough to stay, so we left. There's also a weird sign displayed that warns against drug trafficking. We told the clerk at our new hotel that we had fled our previous one. She specifically asked if it was this hotel. It was her first guess. That says a lot.
2
Matthew
Jul 20, 2025
·
Stayed 1 night
The hotel was very very dirty. The bed broke by my husband rolling over, the lobby was very dirty. Hallway and elevator were very dirty. Not at all like the photos! Very strong smoke and damp smell throughout. Toilet and tub was filthy and had hair on it. Floor had gum and was dirty. Comforter on the one bed had blood on it. Very unpleasant experience.
The hotel was very very dirty. The bed broke by my husband rolling over, the lobby was very dirty. Hallway and elevator were very dirty. Not at all like the photos! Very strong smoke and damp smell throughout. Toilet and tub was filthy and had hair on it. Floor had gum and was dirty. Comforter on the one bed had blood on it. Very unpleasant experience.
2
Brandy
Oct 19, 2025
·
Stayed 2 nights
Mold on shower ceiling, on the wall by air conditioner/heater. Smell of Marijuana everywhere. Just felt very run down and unclean. Did not look like the pictures posted at all, very misleading!
Mold on shower ceiling, on the wall by air conditioner/heater. Smell of Marijuana everywhere. Just felt very run down and unclean. Did not look like the pictures posted at all, very misleading!
4
Janice
Sep 23, 2025
·
Stayed 3 nights
I'm really unhappy with my hotel stay. The non-smoking room smells like cigarettes, the room and bathroom are dirty, and my key card stopped working after just 2 days, even though I paid for 3 nights. And to make matters worse, it stopped working again 10 minutes before check-out time.
I'm really unhappy with my hotel stay. The non-smoking room smells like cigarettes, the room and bathroom are dirty, and my key card stopped working after just 2 days, even though I paid for 3 nights. And to make matters worse, it stopped working again 10 minutes before check-out time.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and in rough repair, with small bathrooms, broken fixtures or locks, limited or nonworking TVs/outlets, and occasional HVAC issues; a few guests found the beds comfortable enough for a quick night.
Related guest reviews
2
Megan
Jul 12, 2024
·
Stayed 1 night
Deadbolts on door were non-functional and room had clearly been previously broken into. A/C in room had exposed wires. Not provided enough towels or pillows. Smelly and overall dirty.
Deadbolts on door were non-functional and room had clearly been previously broken into. A/C in room had exposed wires. Not provided enough towels or pillows. Smelly and overall dirty.
4
Roy
Dec 3, 2024
·
Stayed 1 night
Place was riddled with holes..hole in bathtub rust paint peeling .worst experience i have had since coming here dont take a room on thruway side
Place was riddled with holes..hole in bathtub rust paint peeling .worst experience i have had since coming here dont take a room on thruway side
6
Mark
Aug 31, 2025
·
Stayed 1 night
Basic room, was quiet, we slept ok, a/c worked. The walls were dirty and damaged, bathroom is tiny, sheets were somewhat crusty, floor was dirty, only a couple channels to watch. It’s not awful for 130 bucks a night.
Basic room, was quiet, we slept ok, a/c worked. The walls were dirty and damaged, bathroom is tiny, sheets were somewhat crusty, floor was dirty, only a couple channels to watch. It’s not awful for 130 bucks a night.
6
Mark
Apr 25, 2025
·
Stayed 1 night
The room was clean the bed was comfortable. The toilet seat was the wrong shape for the toilet and the tank cover was the wrong size.
The room was clean the bed was comfortable. The toilet seat was the wrong shape for the toilet and the tank cover was the wrong size.
8
Victoria
Jun 6, 2025
·
Stayed 8 nights
We’ve been back and forth with hometown and besides the non sound proof walls it’s never a bad stay.. we always enjoy going to hometown
We’ve been back and forth with hometown and besides the non sound proof walls it’s never a bad stay.. we always enjoy going to hometown
4
Larry
Jul 20, 2025
·
Stayed 1 night
Room was very dirty. You can’t control your room temp
Room was very dirty. You can’t control your room temp
8
Nicole
Oct 17, 2024
·
Stayed 1 night
The room was newly done but the bathroom looked liked it was still original and needed some updates.
The room was newly done but the bathroom looked liked it was still original and needed some updates.
8
Harold
Oct 19, 2025
·
Stayed 1 night
Overall needs work if you need a cheap place to lay your head this is good otherwise was less then great. Whole building is outdated as well as room.
Overall needs work if you need a cheap place to lay your head this is good otherwise was less then great. Whole building is outdated as well as room.
4
Rory
Oct 13, 2024
·
Stayed 1 night
Toilet was dirty… room condition was poor (holes knocked into bathroom door roughly polyfilled, no paint). Front desk short staffed (based on arrival and departure had to wait for someone to return)
Toilet was dirty… room condition was poor (holes knocked into bathroom door roughly polyfilled, no paint). Front desk short staffed (based on arrival and departure had to wait for someone to return)
4
Stephen
Sep 21, 2024
·
Stayed 1 night
Arrived to find a non-smoking room that smelled of cigarette smoke. The television did not work either. I notified the front desk and they apologized about the smell and then ended up having to unplug the refrigerator to plug the tv in. Apparently one of the outlets doesnt work, but the hotel feels this room is still acceptable to be rented out.
Arrived to find a non-smoking room that smelled of cigarette smoke. The television did not work either. I notified the front desk and they apologized about the smell and then ended up having to unplug the refrigerator to plug the tv in. Apparently one of the outlets doesnt work, but the hotel feels this room is still acceptable to be rented out.
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AI-generated summary based on recent guest reviews
Service
Feedback is mixed: some guests praised friendly, accommodating front-desk staff, while many others cited rude or unavailable staff, slow or chaotic check-in, overbooking, and difficulty with deposits or refunds.
Related guest reviews
2
Fiona
Jul 22, 2025
·
Stayed 1 night
Called the hotel to let them know that we would be arriving late with an ETA of 1AM. Told by front desk that it would not be a problem. Finally get to the hotel and start the check in process - clerk asks for name and confirms that we were staying for one night - then with a snarky smile says "well we are overbooked and no longer have a room". Refuses to help find another room and says it not his problem we don't have a place to stay after driving for 5 hours. Went to use the lobby bathroom after the long trip and it was filthy!!
Called the hotel to let them know that we would be arriving late with an ETA of 1AM. Told by front desk that it would not be a problem. Finally get to the hotel and start the check in process - clerk asks for name and confirms that we were staying for one night - then with a snarky smile says "well we are overbooked and no longer have a room". Refuses to help find another room and says it not his problem we don't have a place to stay after driving for 5 hours. Went to use the lobby bathroom after the long trip and it was filthy!!
2
Donna
Jul 30, 2024
·
Stayed 1 night
I asked immediately upon arriving if I could extend the check out till 2pm as I would be working 6-2 and could not leave the did alone in the vehicle. I even agreed to pay extra but was denied so I cancelled my reservation and was told I could get a refund from booking agency. I tried that today and was told the hotel had me as a no show. I was on the phone with my grandson when he attempted to check in and heard every word he was told. I called there myself to say it was not a no show and they agreed to The cancellation but they lied to me and to the booking agency - these people need to Be vetted better if you’re going to represent them because we are your clients too and expect you to represent reliable hotels
I asked immediately upon arriving if I could extend the check out till 2pm as I would be working 6-2 and could not leave the did alone in the vehicle. I even agreed to pay extra but was denied so I cancelled my reservation and was told I could get a refund from booking agency. I tried that today and was told the hotel had me as a no show. I was on the phone with my grandson when he attempted to check in and heard every word he was told. I called there myself to say it was not a no show and they agreed to The cancellation but they lied to me and to the booking agency - these people need to Be vetted better if you’re going to represent them because we are your clients too and expect you to represent reliable hotels
6
Michelle
Feb 3, 2025
·
Stayed 2 nights
Multi stays and each time pleased with the room overall. Clean, neat, tidy, up to date, & relatively comfortable for a low-budget room. Even the cheap beds are tolerable. The room was as expected. However, we definitely had some adverse experiences that will send us elsewhere next time we work in Syracuse. 1. we returned from picking up dinner on our second evening about 6:30pm & our key card didn't work. Went to the desk & no one was there to fix it (and no heat in the lobby.) I called the local phone # which sent me to Red Roof's AI booking line and into a loop w/no human available. Stood there ringing the bell, calling every # we could find for the hotel and chain while freezing in the 9° temp trying to gain access to the hotel room that had everything inside. We weren't the only ones with this problem. A gentleman was also waiting w/ 2 small children to have his key card reactivated. A man looking to check in waited but finally left when no one came. Finally, after 45 minutes, in waltzed the attendant asking if we'd been waiting long. 2. no bath towels. 2 small hand towels & bath mat. No one around to get towels from 3. the walkways were not shoveled or salted. Super slick, icy & dangerous. If you are booking for the cheap decent room, be aware that it is also some sort of halfway house and has some "characters" hanging around While none made us concerned, if I had been traveling without my husband, it probably would NOT have been a wise choice for feeling secure.
Multi stays and each time pleased with the room overall. Clean, neat, tidy, up to date, & relatively comfortable for a low-budget room. Even the cheap beds are tolerable. The room was as expected. However, we definitely had some adverse experiences that will send us elsewhere next time we work in Syracuse. 1. we returned from picking up dinner on our second evening about 6:30pm & our key card didn't work. Went to the desk & no one was there to fix it (and no heat in the lobby.) I called the local phone # which sent me to Red Roof's AI booking line and into a loop w/no human available. Stood there ringing the bell, calling every # we could find for the hotel and chain while freezing in the 9° temp trying to gain access to the hotel room that had everything inside. We weren't the only ones with this problem. A gentleman was also waiting w/ 2 small children to have his key card reactivated. A man looking to check in waited but finally left when no one came. Finally, after 45 minutes, in waltzed the attendant asking if we'd been waiting long. 2. no bath towels. 2 small hand towels & bath mat. No one around to get towels from 3. the walkways were not shoveled or salted. Super slick, icy & dangerous. If you are booking for the cheap decent room, be aware that it is also some sort of halfway house and has some "characters" hanging around While none made us concerned, if I had been traveling without my husband, it probably would NOT have been a wise choice for feeling secure.
10
Leland
Aug 20, 2025
·
Stayed 1 night
They got me a room last minute when everything was booked, super helpful!
They got me a room last minute when everything was booked, super helpful!
2
Melissa
Aug 25, 2024
·
Stayed 1 night
We arrived at 4:15, our check in time was 3:00 and our room was still not ready. We waited 20 minutes for our room to be cleaned and when we got to it, the sheets were dirty, the room smelled disgusting and there was no soap in the bathroom. Our housekeeper did not speak english so it was difficult to advise what the issue was. The room had a sign indicating check out was at 12 PM, but at 11:05 a staff member asked us to leave.
We arrived at 4:15, our check in time was 3:00 and our room was still not ready. We waited 20 minutes for our room to be cleaned and when we got to it, the sheets were dirty, the room smelled disgusting and there was no soap in the bathroom. Our housekeeper did not speak english so it was difficult to advise what the issue was. The room had a sign indicating check out was at 12 PM, but at 11:05 a staff member asked us to leave.
8
Christine
Aug 20, 2024
·
Stayed 1 night
The service at the front desk was 5 star. Friendly and most hospitable, they made our stay much nicer than it would have been otherwise.
The service at the front desk was 5 star. Friendly and most hospitable, they made our stay much nicer than it would have been otherwise.
10
Bri
Sep 14, 2024
·
Stayed 2 nights
Staff were fantastic, parking was great, conveniently located with lots of close dining options. Will stay here again for sure!
Staff were fantastic, parking was great, conveniently located with lots of close dining options. Will stay here again for sure!
6
Frank
May 12, 2024
·
Stayed 3 nights
I arrived early asked for early check they said no room will be ready at 3 instead it was 4. The only thimg that makes that place ok is the young lady that works the desk poor thing deals woth wveeyones problems all by herself. The overnight guy very rude and bo skills.
I arrived early asked for early check they said no room will be ready at 3 instead it was 4. The only thimg that makes that place ok is the young lady that works the desk poor thing deals woth wveeyones problems all by herself. The overnight guy very rude and bo skills.
10
Judy
Dec 1, 2025
·
Stayed 4 nights
My room was great! I called a few nights before i checked in and had the pleasure to talk to Mohamed. He was so polite and made me feel comfortable checking in. I will definitely be back because the room was perfect.
My room was great! I called a few nights before i checked in and had the pleasure to talk to Mohamed. He was so polite and made me feel comfortable checking in. I will definitely be back because the room was perfect.
2
Manuel
Jul 20, 2024
·
Stayed 1 night
Horrible experiencie, we arrived and the room we prepaid for was taken. So they give us another for less people. They didn't have extra rollaways bed to save the mistake. The room smells disgusting, horrible, but we arrived at midnight so we didn’t have other option but take the room. (You can’t book a room in hotels.com after midnight)
Horrible experiencie, we arrived and the room we prepaid for was taken. So they give us another for less people. They didn't have extra rollaways bed to save the mistake. The room smells disgusting, horrible, but we arrived at midnight so we didn’t have other option but take the room. (You can’t book a room in hotels.com after midnight)
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AI-generated summary based on recent guest reviews
Location
The location is convenient for the airport and nearby roads, malls, and dining, though multiple reviews described the surrounding area as sketchy and not very secure, especially at night.
Related guest reviews
10
Amr
Jun 3, 2025
·
Stayed 1 night
Very nice place and clean and staff very friendly and quiet and clean room and save near from everything i enjoyed
Very nice place and clean and staff very friendly and quiet and clean room and save near from everything i enjoyed
2
Fred
Aug 24, 2025
·
Stayed 1 night
Hotel was in awful condition. It had people all around the property watching you and yelling out there windows. The room had broken furniture, smelled of smoke and the sheets, bed and bathroom were disgusting. We walked into the room and left for another hotel asap. Do not stay here!!
Hotel was in awful condition. It had people all around the property watching you and yelling out there windows. The room had broken furniture, smelled of smoke and the sheets, bed and bathroom were disgusting. We walked into the room and left for another hotel asap. Do not stay here!!
10
Miro
Jun 27, 2024
·
Stayed 1 night
Very beautifull place and clean room ,location is very good near from downtown, Syracuse university, Destiny Mall, green lake ,and many beautifull places i love this place
Very beautifull place and clean room ,location is very good near from downtown, Syracuse university, Destiny Mall, green lake ,and many beautifull places i love this place
2
Ethan
Sep 6, 2024
·
Stayed 4 nights
This property must be taken off Expedia's listing of hotels. When we arrived at 11:55 PM, there were people smoking crack in the parking lot, a transient was roaming the area peeking into parked cars, the grounds were totally unkept, the building had a different name on it than advertised on your site and was in disrepair with screens torn out of windows, dirty windows, beat-up doors, and there were signs on the building every 30 feet that said "Police-friendly hotel..." When we were brave enough to open the door to the lobby, the stench of unwashed humanity and drugs hit us like a wall. I triple-checked the address to be sure the GPS didn't take us to the wrong address, but it was a positive match. We did not stay at this location, and I want my money back. Will be calling Expedia about this.
This property must be taken off Expedia's listing of hotels. When we arrived at 11:55 PM, there were people smoking crack in the parking lot, a transient was roaming the area peeking into parked cars, the grounds were totally unkept, the building had a different name on it than advertised on your site and was in disrepair with screens torn out of windows, dirty windows, beat-up doors, and there were signs on the building every 30 feet that said "Police-friendly hotel..." When we were brave enough to open the door to the lobby, the stench of unwashed humanity and drugs hit us like a wall. I triple-checked the address to be sure the GPS didn't take us to the wrong address, but it was a positive match. We did not stay at this location, and I want my money back. Will be calling Expedia about this.
8
jinsun
Oct 30, 2024
·
Stayed 1 night
Affordable and free parking. Late checkin supports(11pm). surrounded by many hotels! And closed to diner.
Affordable and free parking. Late checkin supports(11pm). surrounded by many hotels! And closed to diner.
6
JOUNI
Oct 9, 2024
·
Stayed 1 night
I liked out stay at HomeTown Inn by Red Roof East Syracuse. I was there with my Ukranian friend who was surprised there were also hotels in America with same quality as in hes country. I really liked the reception because there was Egyptian workers who gave the hotel international feeling since it is near the airport. There was also many locals staying at the hotel and especially there were very friendly american hiphop style singers hanging out at the front of the elevators. First they looked scary because I have seen many rap music videos, but after I talk to them they were extremely friendly. Room was also decent quality. There was hot water, internet, beds with bed linen and towels which were ok for me, I also liked because there was a cockroach in the room which my friend tried to catch and it was funny to see him being afraid of the little bugs, television also had good channels and we were happy because most of the wall electric outlets did work, also free coffee in the room.
I liked out stay at HomeTown Inn by Red Roof East Syracuse. I was there with my Ukranian friend who was surprised there were also hotels in America with same quality as in hes country. I really liked the reception because there was Egyptian workers who gave the hotel international feeling since it is near the airport. There was also many locals staying at the hotel and especially there were very friendly american hiphop style singers hanging out at the front of the elevators. First they looked scary because I have seen many rap music videos, but after I talk to them they were extremely friendly. Room was also decent quality. There was hot water, internet, beds with bed linen and towels which were ok for me, I also liked because there was a cockroach in the room which my friend tried to catch and it was funny to see him being afraid of the little bugs, television also had good channels and we were happy because most of the wall electric outlets did work, also free coffee in the room.
4
Sean
May 16, 2025
·
Stayed 1 night
Place was run down,stunk and sketchy area
Place was run down,stunk and sketchy area
10
Abby
Aug 6, 2025
·
Stayed 1 night
Clean room and good location
Clean room and good location
10
Amr
Jun 25, 2024
·
Stayed 1 night
Very nice place near from everything , room very clean ,near from airport and near from downtown and staff very friendly
Very nice place near from everything , room very clean ,near from airport and near from downtown and staff very friendly
8
Marie
Sep 28, 2025
·
Stayed 2 nights
No breakfast. Room was clean, but no maid service for two days. Good location and fair price. Very comfortable beds.
No breakfast. Room was clean, but no maid service for two days. Good location and fair price. Very comfortable beds.
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AI-generated summary based on recent guest reviews
Dining
There is no breakfast service and lobby coffee is hit-or-miss; several guests mentioned only vending machines or relying on nearby eateries.
Related guest reviews
6
Valerie
Nov 1, 2024
·
Stayed 1 night
First of all at check in worker did not get off phone while waiting on me or to greet me but instead continued their conversation in another language. No eye contact. Lawn/ landscape not maintained, very unkept. Carpet in main hall on 3rd floor with large stains. Handle on entry door to 3rd floor hall was broken. Toilet seat needed tightening. Room itself was adequate. In the morning, 9am, “hot water” was room temp for tea. Upon ringing the tap bell a worker, same one as at check in, did boil water upon complaint. Another customer barely got 1/2 cup of coffee and had to microwave it. Felt like the bare minimum was provided. Glad my stay was only one night.
First of all at check in worker did not get off phone while waiting on me or to greet me but instead continued their conversation in another language. No eye contact. Lawn/ landscape not maintained, very unkept. Carpet in main hall on 3rd floor with large stains. Handle on entry door to 3rd floor hall was broken. Toilet seat needed tightening. Room itself was adequate. In the morning, 9am, “hot water” was room temp for tea. Upon ringing the tap bell a worker, same one as at check in, did boil water upon complaint. Another customer barely got 1/2 cup of coffee and had to microwave it. Felt like the bare minimum was provided. Glad my stay was only one night.
10
Jizhong
Nov 2, 2024
·
Stayed 1 night
Food is available in 10 minutes walk, got coffee and tea for drinks. Pretty decent experience in this price, Just have some noise on the morning.
Food is available in 10 minutes walk, got coffee and tea for drinks. Pretty decent experience in this price, Just have some noise on the morning.
10
Lesley
Jan 23, 2025
·
Stayed 1 night
Really nice staff. They accommodated us. Also, it had everything we needed, including pretty decent wifi and a refrigerator and microwave.
Really nice staff. They accommodated us. Also, it had everything we needed, including pretty decent wifi and a refrigerator and microwave.
4
Greg
Aug 25, 2025
·
Stayed 1 night
Dirty. Noisy. Fine for a single person who has a 6 a.m. flight. Other than that . . . No thanks. $4 for a vending machine candy bar. C’mon, man.
Dirty. Noisy. Fine for a single person who has a 6 a.m. flight. Other than that . . . No thanks. $4 for a vending machine candy bar. C’mon, man.
8
Stacy
Oct 3, 2023
·
Stayed 1 night
The guy at the desk was nice enough but disappeared for further assistance. The sheets/bed were clean, there was only 1 towel , 1 hand towel and 2 wash cloths, there were no working ice machines on site. Coffee machine in room did not function coffee in lobby was available and fairly fresh.
The guy at the desk was nice enough but disappeared for further assistance. The sheets/bed were clean, there was only 1 towel , 1 hand towel and 2 wash cloths, there were no working ice machines on site. Coffee machine in room did not function coffee in lobby was available and fairly fresh.
6
Adam
Sep 10, 2024
·
Stayed 2 nights
Has no laundry facilities despite the description. Constant smell of weed throughout (but thats down to the occupants more so than management. In need of updating, also advertised as having breakfast, again none avaipable.
Has no laundry facilities despite the description. Constant smell of weed throughout (but thats down to the occupants more so than management. In need of updating, also advertised as having breakfast, again none avaipable.
8
Tina
May 24, 2025
·
Stayed 5 nights
The stay is not bad, but it's not the best either. Exterior needs improvement, such as the driveway. More towels on hand would be nice so i don't have to wait for clean ones. Upon arrival, we only had a few minor issues such as the TV channels and bedding. Overall, the stay isn't as bad as some make it out to be. The place just needs some extra TLC and perhaps a continental breakfast bar.
The stay is not bad, but it's not the best either. Exterior needs improvement, such as the driveway. More towels on hand would be nice so i don't have to wait for clean ones. Upon arrival, we only had a few minor issues such as the TV channels and bedding. Overall, the stay isn't as bad as some make it out to be. The place just needs some extra TLC and perhaps a continental breakfast bar.
8
Marie
Sep 28, 2025
·
Stayed 2 nights
No breakfast. Room was clean, but no maid service for two days. Good location and fair price. Very comfortable beds.
No breakfast. Room was clean, but no maid service for two days. Good location and fair price. Very comfortable beds.
2
Timothy
May 13, 2024
·
Stayed 3 nights
No iron in room. Asked multiple times. Eventually waited at front desk and they found a spare. Then back at room the ironing board was broken. Fitness center locked with padlock - manager said doing repairs. No coffee made in reception area in morning - the help said they were "running behind" on coffee. Dialing 0 didn't from room didn't seem to go anywhere - had to call front desk with personal phone.
No iron in room. Asked multiple times. Eventually waited at front desk and they found a spare. Then back at room the ironing board was broken. Fitness center locked with padlock - manager said doing repairs. No coffee made in reception area in morning - the help said they were "running behind" on coffee. Dialing 0 didn't from room didn't seem to go anywhere - had to call front desk with personal phone.
4
Robert
Sep 29, 2024
·
Stayed 1 night
What a dump! There are signs all around the property saying it is "A Police Friendly" property. Our Lyft driver said it was known for Prostitutes, drug users and dealers. The only coffee was in the check in area where an old Bunn coffee machine waz sitting. The "dining area" was a vending machine. The room reasonably clean although the tv remote did not have a back on it so the batteries were exposed. The hot and cold sink plumbing could be rocked back forth more than inch. It was literalky the last rooms available in town due to Syr. U. parents' weekend. Will never stay again.
What a dump! There are signs all around the property saying it is "A Police Friendly" property. Our Lyft driver said it was known for Prostitutes, drug users and dealers. The only coffee was in the check in area where an old Bunn coffee machine waz sitting. The "dining area" was a vending machine. The room reasonably clean although the tv remote did not have a back on it so the batteries were exposed. The hot and cold sink plumbing could be rocked back forth more than inch. It was literalky the last rooms available in town due to Syr. U. parents' weekend. Will never stay again.
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AI-generated summary based on recent guest reviews
6
Adelia
6 days ago
·
Stayed 1 night
It was ok for a few hours of sleep but other than that I would pass. Sheets didn’t seem clean and the room was just outdated and messy looking.
It was ok for a few hours of sleep but other than that I would pass. Sheets didn’t seem clean and the room was just outdated and messy looking.
2
Leo
4 weeks ago
·
Stayed 2 nights
This place was a dump. The floor was filthy, hair on the shower walls, light went out and on again. I had to go to the desk to get some bath towels that where not in the room. The outside looks like it is falling in. Never again!!!!
This place was a dump. The floor was filthy, hair on the shower walls, light went out and on again. I had to go to the desk to get some bath towels that where not in the room. The outside looks like it is falling in. Never again!!!!
2
Daniel
4 weeks ago
·
Stayed 2 nights
Road noise. Towels worn and beds too soft. At least sheets clean. Room odor. Shower water pressure low. Walkway concrete all Broken. Only affordable place considering what all the other places overcharge. Wife said bed was comfortable for her.
Road noise. Towels worn and beds too soft. At least sheets clean. Room odor. Shower water pressure low. Walkway concrete all Broken. Only affordable place considering what all the other places overcharge. Wife said bed was comfortable for her.
2
Marlon
5 weeks ago
·
Stayed 1 night
Room was very Muggy Bedroom sheets and Pillows has stains Tools clogs and I had to plunge
Room was very Muggy Bedroom sheets and Pillows has stains Tools clogs and I had to plunge
2
Theresa
5 weeks ago
·
Stayed 1 night
HORRIBLE!!!!!! THE ENTIRE AREA IS UNSAFE AND DISGUSTING!!!!!
HORRIBLE!!!!!! THE ENTIRE AREA IS UNSAFE AND DISGUSTING!!!!!
Property Policies
Check-in
Check-out
Check-in from 15:00
Before 11:00
FAQs about HomeTown Inn by Red Roof East Syracuse
Is parking available at the property?
Yes, free parking is available on-site. However, parking is limited.
What are the check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out availability and costs are not specified.
Are airport shuttle services available?
Airport transfer services can be pre-booked prior to checking in, but specific pricing and service hours are not mentioned.
Where is the property located in relation to key landmarks?
The property is located in East Syracuse, near the airport, and is close to attractions such as AMF Syracuse Lanes, Regal Destiny USA, Old Erie Canal Historic State Park, and Green Lakes State Park.
Does the property have a swimming pool?
Yes, there is a swimming pool available for guests to enjoy.
What are the policies for guests staying with children?
Children are allowed at the property, but the minimum age for children to stay for free is not specified.
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Instant AI responses are based on hotel information
Considering this hotel for your Syracuse trip?
What do room rates usually run at HomeTown Inn by Red Roof East Syracuse in Syracuse?
Over the next 60–90 days, room rates at HomeTown Inn by Red Roof East Syracuse in Syracuse typically land around $56 a night for two guests, ranging from $52 to $61 on peak dates.
Why is HomeTown Inn by Red Roof East Syracuse so affordable?
HomeTown Inn by Red Roof East Syracuse in Syracuse undercuts most nearby options — it’s cheaper than 13 of 16 comparable hotels nearby, which typically run around $76 a night. The property’s price point aligns with serving families and couples and its convenient access to local spots like Destiny USA and Syracuse University.
When is the quietest time to visit HomeTown Inn by Red Roof East Syracuse?
February is the quietest month to stay at HomeTown Inn by Red Roof East Syracuse in Syracuse, with demand lowest then; November sees peak demand. Plan for fewer crowds in late winter and expect the busiest conditions in November.
Which month has the lowest room rates at HomeTown Inn by Red Roof East Syracuse?
April is the cheapest month to stay at HomeTown Inn by Red Roof East Syracuse in Syracuse, averaging $56 a night; August is the priciest at $79. February is the quietest month for crowds, which differs from the cheapest month.
What attractions or neighbourhood features are near HomeTown Inn by Red Roof East Syracuse?
HomeTown Inn by Red Roof East Syracuse in Syracuse sits close to a range of attractions like Destiny USA, NBT Bank Stadium and the Palace Theater, making it convenient for families and couples. The hotel also suits business travellers who need easy access to local events and the Central New York Regional Market.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-14: 65.09566666069031USD
- 2026-11-15: 56.68556220703125USD
- 2026-11-16: 56.88587717666626USD
- 2026-11-17: 56.88587717666626USD
- 2026-11-18: 52.143052968978886USD
- 2026-11-19: 56.61537333526611USD
- 2026-11-20: 60.87209377212525USD
- 2026-11-21: 60.63443051834107USD
- 2026-11-22: 58.665488015365604USD
- 2026-11-23: 58.87548275871277USD
- 2026-11-24: 58.87548275871277USD
- 2026-11-25: 58.87548275871277USD
- 2026-11-26: 58.87548275871277USD
- 2026-11-27: 60.87209377212525USD
- 2026-11-28: 60.87209377212525USD
- 2026-11-29: 58.87548275871277USD
- 2026-11-30: 58.87548275871277USD
- 2026-12-01: 55.96728263015747USD
- 2026-12-02: 55.87706562538147USD
- 2026-12-03: 55.49193509788513USD
- 2026-12-04: 60.87209377212525USD
- 2026-12-05: 60.87209377212525USD
- 2026-12-06: 55.87706562538147USD
- 2026-12-07: 55.49193509788513USD
- 2026-12-08: 55.87706562538147USD
- 2026-12-09: 55.84409047966004USD
- 2026-12-10: 55.87706562538147USD
- 2026-12-11: 60.87209377212525USD
- 2026-12-12: 60.87209377212525USD
- 2026-12-13: 55.87706562538147USD
- 2026-12-14: 55.87706562538147USD
- 2026-12-15: 55.84409047966004USD
- 2026-12-16: 55.87706562538147USD
- 2026-12-17: 55.84409047966004USD
- 2026-12-18: 60.87209377212525USD
- 2026-12-19: 60.967041335296635USD
- 2026-12-20: 55.96728263015747USD
- 2026-12-21: 55.87706562538147USD
- 2026-12-22: 55.49193509788513USD
- 2026-12-23: 50.55754640235901USD
- 2026-12-24: 55.87706562538147USD
- 2026-12-25: 60.87209377212525USD
- 2026-12-26: 60.87209377212525USD
- 2026-12-27: 55.952746149826055USD
- 2026-12-28: 55.87706562538147USD
- 2026-12-29: 55.952746149826055USD
- 2026-12-30: 55.84409047966004USD
- 2026-12-31: 55.87706562538147USD
- 2027-01-01: 60.9461680091858USD
- 2027-01-02: 60.87209377212525USD
- 2027-01-03: 55.84409047966004USD
- 2027-01-04: 55.84409047966004USD
- 2027-01-05: 55.952746149826055USD
- 2027-01-06: 55.49193509788513USD
- 2027-01-07: 55.87706562538147USD
- 2027-01-08: 60.967041335296635USD
- 2027-01-09: 60.87209377212525USD
- 2027-01-10: 55.87706562538147USD
- 2027-01-11: 55.84409047966004USD
- 2027-01-12: 55.87706562538147USD
- 2027-01-13: 55.87706562538147USD
- 2027-01-14: 55.952746149826055USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property allows guests 18 or over to check in with valid military ID.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Business Center
Housekeeping
Designated Smoking Area
Vending Machines
Services
Business Center
Housekeeping
Designated Smoking Area
24-Hour Front Desk
General
Non-Smoking Rooms
Vending Machines
Parking
Parking
Free Parking
Parking (Limited)
Parking Onsite
Internet
Free Wi-Fi