Is parking available at the property?

Free self-parking is available on-site, although parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 30 per accommodation, per night, and a pet deposit of USD 50 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details about room accessibility may need to be confirmed directly with the property.

Where is the property located in relation to key landmarks?

The hotel is located in Brockport, within a 5-minute drive of Emily L. Knapp Museum and Library and State University of New York-Brockport. It is approximately 3.1 miles from Northampton Park and 10.9 miles from Lake Ontario Winery.

What are the policies for guests staying with children?

Up to 3 children aged 17 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Best Western Brockport Inn & Suites in Sweden

Average nightly price at Best Western Brockport Inn & Suites by month, last 12 months (USD)
Month	Average price
January	$117
February	$102
March	$101
April	$105
May	$151
June	$135
July	$139
August	$160
September	$178
October	$149
November	$121
December	$103

What guests think

At Best Western Brockport Inn & Suites, guests consistently praise comfortable rooms and very friendly staff, plus a quiet, convenient location near SUNY Brockport and shopping, though experiences with breakfast quality and availability vary from excellent to disappointing.

Facilities include a small fitness room and laundry with safe, well-lit parking, but several reviews note elevator problems and there is no pool or outdoor seating area. Room comfort is generally strong, but some report thin walls or floors causing noise, and occasional temperature control or loud AC issues. Some guests reported housekeeping lapses, slow drains or plumbing issues, odors or pests, and a few billing or receipt problems. Expect a clean, friendly, no-frills stay convenient for campus visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small fitness room and laundry are available, and parking is safe and well lit. Several reviews mention elevator problems and there is no pool or outdoor seating area.

Related guest reviews

10

Mark

Dec 16, 2025

·

Stayed 2 nights

Great Around the clock breakfast and snack room. Large rooms, comfortable beds, thick wall, soundproof type rooms. A small but good quick workout room, free weights and cardio workout machine machines.

10

Paulette

Nov 15, 2024

·

Stayed 1 night

Everything was very nice. The breakfast was very good. The only drawback was the fact it would have been nice to have an area outside to sit at and relax. Convenient to Brockpost college which is why we were here.

6

Mary

Jun 18, 2025

·

Stayed 2 nights

Place was clean and situated in a quiet location. Breakfast choices were decent. Had a problem with the toilet and plunged it ourselves. Beds were ok, but not nearly as comfortable as another popular hotel chain I use. Beds “squeaked” when you moved like there were crushed plastic water bottles underneath you. Overall good but way too expensive for what you get. Disappointed there was no pool.

10

Daniel

Aug 26, 2025

·

Stayed 1 night

Nice hotel and well cared for. Staff was way above average. Has a nice laundry area and workout area. Very safe too.

6

Donna

Aug 16, 2025

·

Stayed 2 nights

I've stayed here a couple of times and its usually safe, clean and nice. Breakfast is ok. I was a little upset about my 2 night stay this week. It's a no smoking hotel yet the hall constantly reeked of weed and cigarettes that was permeating from rooms. At some points we could smell it in our room. There were some men staying from a construction company that constantly hung out in the parking lot drinking beer. The elevator was broken and it was inconvenient to carry our luggage up and down stairs for check-in and out. We were there mid-week for 3 days and 2 nights and didn't see any attempt to fix it. I will give this hotel another try next time I'm in town but if I have the same experience I will seek other accommodations.

10

Ann

Aug 6, 2023

·

Stayed 1 night

Loved this place! Helpful, friendly person at check-in. Clean, spacious room. Plenty of towels. Fitness room with equipment that actually worked. Biking trails in the area. The breakfast looked good (we just didn’t have time to eat it). The only negative for me was that the refrigerator didn’t have a small freezer unit for ice packs. We had to put ice from the ice machine in our cooler before leaving which meant we had a lot of water in our cooler when we got to our next destination.

8

Marcy

Aug 10, 2025

·

Stayed 2 nights

The only issue was the elevator was broken and it was hard for my partner who is diabetic to walk the stairs

4

Nancy

Jun 22, 2024

·

Stayed 1 night

The breakfast is sub standard, had run out of many items. The elevator is creepy. It rattles and shakes and there is no inspection sticker in it. One time, going down, it bounced up and down as it was taking off and we were worried that it might crash to the ground level.

10

Michael

Oct 23, 2025

·

Stayed 1 night

Breakfast was fresh, parking was safe

8

Philip

Aug 7, 2024

·

Stayed 1 night

Quiet location, well lit parking. Grounds are well kept.

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Cleanliness

Many reviews highlight very clean rooms and well-maintained spaces. However, several report housekeeping lapses, lingering odors, clogged drains, thin or worn towels, pests, or bathrooms needing deeper cleaning.

Related guest reviews

4

Deniese

Jul 27, 2025

·

Stayed 1 night

The air conditioner rattled! Staff came and stuffed a towel so it wouldn't be so loud. We found a huge (I think it was a bettle) and clogged bath tub. The room also smelled.

2

Melissa

Aug 21, 2025

·

Stayed 2 nights

Our room was infested with ants! We told housekeeping and they seemed to know this was an issue and asked if they were big ants or little ones. This is completely unacceptable and was not a good experience.

8

katherine

Dec 14, 2023

·

Stayed 1 night

I like this hotel very much. This visit I did not find the room to be properly clean. The bathroom floor had hair on it. I was surprised because it's usually a very clean hotel.

10

Nancy

Nov 27, 2024

·

Stayed 2 nights

This motel was immaculately clean. I had been there before when it was owned by another company and I was saddened to see how empty it is, but the room was wonderfully clean and comfortable, and I am rather a stickler for that so I couldn’t recommend it anymore than I am right now.

10

Steven

Dec 31, 2025

·

Stayed 1 night

Room was clean, staff was professional.....Breakfast need more options....very generic items....could be better....more hot food for breakfast

10

Bryant

Jul 26, 2025

·

Stayed 3 nights

Very clean. Housekeeping staff was amazin

8

Emily

Jun 9, 2025

·

Stayed 2 nights

This was our third stay and, unfortunately, the bathrooms are worse each time. The towels are too thread bare which means they don't absorb moisture or dry well. Also, the shower curtain and carpet smelled very bad this time. We enjoy the size of the rooms, the comfort of the beds/pillows and the variety of breakfast foods. I used to rave about Best Western but I'm torn between the good and bad now.

2

Gail

Sep 28, 2025

·

Stayed 3 nights

The cleaning service was terrible—my room was barely touched during the three days I stayed. They simply tidied up a bit, but left the bathroom dirty and didn’t replace the towels. The breakfast was just as disappointing, with undercooked bacon, poorly prepared eggs, and soggy French toast. To make matters worse, the bagels were moldy.

10

Robert

Oct 16, 2025

·

Stayed 2 nights

Staff was pleasant and helpful. Room was clean comfortable, nice appearance. Quiet location, close to shopping and dining.

6

joanne

Jun 27, 2023

·

Stayed 2 nights

shower did not properly drained- not impressed

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Rooms

Rooms are generally spacious and comfortable with good beds and a quiet setting for many. Some guests experienced noise from thin walls or nearby ice machines, loud or finicky AC/thermostats, and occasionally slow Wi-Fi.

Related guest reviews

6

Jason

Jan 26, 2025

·

Stayed 1 night

The room was small but that was okay. The thermostat increased overnight. Room was hot and dry. We decided to get up and leave by 6:00 because the room atmosphere was just uncomfortable.

4

Deniese

Jul 27, 2025

·

Stayed 1 night

The air conditioner rattled! Staff came and stuffed a towel so it wouldn't be so loud. We found a huge (I think it was a bettle) and clogged bath tub. The room also smelled.

6

JULIAN

May 23, 2025

·

Stayed 1 night

Room was amazing the location was horrible first floor next to an ice machine and next to cafeteria which was extremely loud! Woke me up several times

10

Mark

Dec 16, 2025

·

Stayed 2 nights

Great Around the clock breakfast and snack room. Large rooms, comfortable beds, thick wall, soundproof type rooms. A small but good quick workout room, free weights and cardio workout machine machines.

10

Chris

May 30, 2025

·

Stayed 3 nights

I would absolutely stay there again. Staff was nice, room was excellent, clean, bathroom very clean

10

Joan

Nov 8, 2024

·

Stayed 1 night

The most comfortable bed I slept in all week

10

Sidney

Apr 3, 2025

·

Stayed 1 night

Bed and pillows were comfortable. Gerring room temperature to be comfortable for sleeping requured 3 adjustmens during the night all of which involved a knob difficult to adjust and too much fan noise. "Off" was not a good choice. I'd still stay there again.

6

Paul

Jun 24, 2024

·

Stayed 4 nights

The WiFi was very slow. We started out with a clogged bathtub drain. The breakfast was terrible. Specifically, they were always out of waffles; they were frequently out of yogurt & pastries, the omelet tasted like foam and the eggs were salty.

8

Caroline

Nov 23, 2024

·

Stayed 1 night

Walls are thin... bring earplugs. Otherwise, a comfortable night's sleep and nice breakfast in the morning.

10

Temi

May 9, 2023

·

Stayed 1 night

Large and spacious room

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, helpful, and accommodating with efficient check-in. A few guests reported billing or receipt issues and one-off reservation cancellations.

Related guest reviews

10

KATHLEEN

Jul 20, 2025

·

Stayed 2 nights

Beautiful and well-maintained! Staff is amazing 😊

2

Linda

Oct 22, 2024

·

Stayed 1 night

Second time this hotel has canceled my stay with no explanation!!! Writing to Best Western corporate for answers. We were forced to drive 3 hours home because hotels in area were full. They bump online reservations to fill at a higher rate. Never got to spend Sunday with family because we had no where to stay.

10

Reginald

Jun 9, 2025

·

Stayed 9 nights

The staff at Best Western Brockport are amazing. Their friendliness and hospitality have made our stay incredible.

10

Antwan

Feb 2, 2025

·

Stayed 1 night

We checked in late after a long drive and the young lady at the front desk was extremely kind and helpful.

2

Linda

Jan 1, 2023

·

Stayed 1 night

Card was charged $375 with no explanation. Couldn't credit it back because hotel rep said there's no record of the charge. Couldn't produce an itemized receipt for me to see charges. Now I have to dispute charges with my credit card company. Representative at desk was obviously incompetent but now I have to have the hassle of fixing her mistake.

6

Estel

Jun 15, 2024

·

Stayed 3 nights

My wife and I stayed for three nights and when we left they said they could not give me a receipt for our paid bill. They would send it by email. It has been six days, and we still have not seen our receipt.

10

Mary

Aug 21, 2023

·

Stayed 2 nights

Check-in was quick & easy - staff was very friendly & professional. Room was spacious and clean - not fancy, but everything was maintained and nothing was overlooked. Beds were clean and comfy. Breakfast was great. Excellent place to stay!

10

Makaela

Oct 14, 2024

·

Stayed 1 night

Staff went above and beyond to make our stay comfortable!

2

shelley l

May 19, 2024

·

Stayed 2 nights

I was charged as soon as I checked in and then I was incorrectly charged again at checkout and the hotel staff refused to return the money owed for their error of charging me again. The front desk girl appeared to be confused and did not know what she was doing or how to correct their error.

10

Jim

Jul 7, 2024

·

Stayed 1 night

excellent staff check in kind and helpful

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Location

Quiet, tucked-away setting close to SUNY Brockport, shopping, and dining, with some areas walkable. A few note limited sidewalks and that downtown Rochester is a drive away.

Related guest reviews

8

Danielle

Feb 14, 2025

·

Stayed 1 night

Property was in a great location.

10

David

Sep 16, 2025

·

Stayed 1 night

Very friendly staff. Clean room and walkable to stores and restaurants.

6

Shaun

Jul 15, 2024

·

Stayed 2 nights

Property was nice and quiet. And about 25mins drive to downtown rochester

10

Marilee

Jul 24, 2023

·

Great location, just up the hill from Brockport but feels like "in the country" - quiet and restful night

8

Brenda

Jul 15, 2024

·

Stayed 2 nights

Second time staying here. It’s walking distance to downtown. It would be safer if the city would add sidewalks all way the hotel. I know it’s not the hotel’s fault. Nice place to stay.

10

Heather

Oct 26, 2024

·

Stayed 1 night

How quiet and “tucked away” that it is yet only mere moments from stores.

10

Douglas

Oct 20, 2024

·

Stayed 2 nights

Close to the college,

10

Charles

Sep 30, 2025

·

Stayed 2 nights

This property is convenient to all things SUNY Brockport, Brockport, and surrounding areas. The hotel was very clean, safe, quiet, with great amenities (including breakfast), ample parking, and a professional staff.

8

Philip

Aug 7, 2024

·

Stayed 1 night

Quiet location, well lit parking. Grounds are well kept.

10

Robert

Oct 16, 2025

·

Stayed 2 nights

Staff was pleasant and helpful. Room was clean comfortable, nice appearance. Quiet location, close to shopping and dining.

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Dining

Many guests enjoyed the complimentary breakfast for variety and convenience, with early hours and rotating hot items. Others found it inconsistent, citing weak coffee, items running out, and occasional quality issues.

Related guest reviews

10

Earle

Oct 31, 2023

·

Stayed 2 nights

Enjoyed our stay there .friendly staff .great breakfast !!

10

Emily

May 19, 2025

·

Stayed 1 night

It's been at least a couple of decades since I last stayed at a Best Western and this was a wonderful experience! They had the best pillows of any hotel we've stayed at. It was also very quiet which was much appreciated. The breakfast had a great variety of hot and cold foods. However, they were constantly running out of coffee cups and the yogurt machine wasn't working.

10

Robert

Jun 16, 2023

·

Stayed 2 nights

very nice hotel. Staff was very friendly and helpful. Breakfast was minimal but always had a worm protein (eggs or sausage) as well as waffles, cereal as well as other stuff. Juice & coffee 24 hours.

10

Cindy

Jun 7, 2024

·

Stayed 1 night

Winner winner chicken dinner! This place was clean, neat, great staff, breakfast in the morning. Great tasting coffee.

10

Steven

Dec 31, 2025

·

Stayed 1 night

Room was clean, staff was professional.....Breakfast need more options....very generic items....could be better....more hot food for breakfast

10

Charles

Sep 30, 2025

·

Stayed 2 nights

This property is convenient to all things SUNY Brockport, Brockport, and surrounding areas. The hotel was very clean, safe, quiet, with great amenities (including breakfast), ample parking, and a professional staff.

10

Robert

Aug 17, 2023

·

Stayed 7 nights

Air conditioning did not work the first night we were able to change rooms the next day. Breakfast was good and changed every day. The only bad thing was the coffee they need to change the brand they use

8

Donna

Jul 22, 2025

·

Stayed 2 nights

Property was nice, clean and smelled nice Staff was friendly and helpful! Only complaint was the breakfast was ok at best. No OJ, hot food was empty an hour after breakfast opened.

6

Paul

Jun 24, 2024

·

Stayed 4 nights

The WiFi was very slow. We started out with a clogged bathtub drain. The breakfast was terrible. Specifically, they were always out of waffles; they were frequently out of yogurt & pastries, the omelet tasted like foam and the eggs were salty.

2

Gail

Sep 28, 2025

·

Stayed 3 nights

The cleaning service was terrible—my room was barely touched during the three days I stayed. They simply tidied up a bit, but left the bathroom dirty and didn’t replace the towels. The breakfast was just as disappointing, with undercooked bacon, poorly prepared eggs, and soggy French toast. To make matters worse, the bagels were moldy.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $114	2 $254	3 $285
4 $116	5 $117	6 $113	7 $109	8 $121	9 $179	10 $189
11 $116	12 $115	13 $116	14 $116	15 $129	16 $210	17 $210
18 $117	19 $115	20 $116	21 $116	22 $120	23 $172	24 $175
25 $120	26 $121	27 $120	28 $115	29 $120	30 $176	31 $179

Su	Mo	Tu	We	Th	Fr	Sa
1 $105	2 $104	3 $99	4 $112	5 $104	6 $134	7 $131
8 $104	9 $103	10 $103	11 $105	12 $103	13 $141	14 $153
15 $98	16 $105	17 $105	18 $104	19 $105	20 $122	21 $123
22 $101	23 $105	24 $105	25 $105	26 $102	27 $130	28 $124
29 $105	30 $104

Best Western Brockport Inn & Suites

Prices for Best Western Brockport Inn & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Accessible, Refrigerator

Standard Room, 2 Queen Beds, Refrigerator

Standard Room, 2 Queen Beds, Accessible, Refrigerator

Standard Room, 1 King Bed, Refrigerator

Suite, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (With Sofabed)

Guest reviews of Best Western Brockport Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Brockport Inn & Suites

Prices for upcoming dates