Name: Country Inn & Suites by Radisson, Eagan, MN
Address: 3035 Holiday Lane, Eagan, Minnesota, United States of America, Eagan, Minnesota, US
Price range: $77–$121 per night
Rating: 7.6

What guests think

At Country Inn & Suites by Radisson, Eagan, MN, travelers describe a mixed experience: convenient location for the airport and Mall of America with a useful shuttle, some friendly staff, but an overall dated property with uneven maintenance and comfort.

Cleanliness concerns are common, including dirty rooms and hallways and inconsistent housekeeping during multi-night stays. Facilities draw frequent criticism: hot tubs and the pool are often out of order or unclean, the elevator feels unreliable, and parking can be scarce with park-and-fly demand. Breakfast feedback ranges from early, satisfying hot options to empty trays or cold items and slow replenishment. Expect convenience and value, but be prepared for trade-offs in upkeep and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tubs are repeatedly reported out of service or with nonworking jets and dirty areas; the elevator feels old and unreliable. Parking is often limited due to park-and-fly, while the airport shuttle is a consistent positive.

Related guest reviews

8

Rebecca

Mar 12, 2024

·

Stayed 1 night

We had a great stay at Country Inn & Suites. We stayed the night prior to leaving for vacation. We had a great experience & the lady at the front desk was super helpful. The shuttle driver was so great & quick to pick us up! We had a suite & the pull out couch was in rough shape, could use a mattress update.

6

Lori

Nov 30, 2025

·

Stayed 2 nights

Hotel needs some updating. Grout in bathroom missing and tiles loose. Hot tub didn’t work and was dirty. No towels at the pool area. Had to go to front desk to get some. Were given bath mats from employee who said it was his first night on the job,pretty sure he was the only employee there. Had to go to front desk for toilet paper. No extra roll in room. Tripped over a stump in the yard that wasn’t visible or marked at all. Bruised my toe.

6

Wendy

Jul 16, 2025

·

Stayed 3 nights

The elevator is awful. Slams shut and open them like jiggles. One of the hot tubs was out of order. Staff at night would just disappear with the later guy going to sit in his car have to wait till he decided to come back inside.

6

Twyla

Oct 24, 2025

·

Stayed 2 nights

Needed more protein options for breakfast. Waffles were good. Two hot tubs, one under construction and the other no bubbles and not clean.

4

Danielle

Mar 14, 2025

·

Stayed 2 nights

Workers were rarely at the desk so had to wait a long time to get help, workers seemed like we were annoying them asking questions. The elevator is terrifying and the elevator permit that was posted was expired- thought for sure we were going to get stuck in there. The door to the pool area doesn’t lock and one of the hot tubs was empty. There was limited parking as there were many cars just parked there with the people not there to support them. I will not be back.

4

Ellen

Nov 16, 2025

·

Stayed 1 night

I called twice to ask if hot tub and pool were up and running and both people said yes. One hot tub was out of order and the other didn't have working jets. The only ice machine in the building wasn't working. Went to front desk multiple times to let them know pool didn't have towels, but nobody was at the front desk for over 40 minutes. Elevator was broken so had to carry all our luggage down four flights of stairs. Would not stay here again.

4

Montoya

Apr 10, 2025

·

Stayed 5 nights

(1) The parking situation was unacceptable—the lack of adequate spaces on any given night forced guests to park on the grass. (2) Hot breakfast selections should have included bacon as an option, and (3) Public trash cans located in the lobby and dining area were consistently filled to the brim. (4) Bonus points: Located within walking distance of Taco Bell and McDonald's.

10

Kathleen

Mar 30, 2025

·

Stayed 1 night

Nice park and fly hotel. Staff very friendly even at 4 am. We’ve stayed several times and will again.

6

Dorothy

Nov 23, 2025

·

Stayed 3 nights

Pool area vents were filthy. Hot tubs were not working. 2 lights in room did not turn on TV remote did not work Overall a little bit dirty Not the best beds. Would not stay there again

4

Stacy

Mar 17, 2024

·

Stayed 1 night

Horrible parking situation

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Cleanliness

Cleanliness is inconsistent, with recurring reports of dirty rooms and bathrooms, stained carpets and vents, and occasional mold or odors. Housekeeping frequency and thoroughness are often lacking.

Related guest reviews

2

Kelly Anne

Jun 22, 2025

·

Stayed 3 nights

The stay was disgusting. The hotel was extremely dirty, the room, the pool and the carpeting was frightening. The front desk staff was less than helpful and despite asking for cleaning service we did not receive any. We had to retrieve our own sheets and towels and when we did the comforter had blood or poop stains on it

4

Gary

Aug 26, 2025

·

Stayed 5 nights

Dirty, run down.

2

Noel

Aug 15, 2025

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Stayed 3 nights

Dirty sheets, fridge was not working properly. Garbage kicked under the dressers dirty hallways pool was gross

4

Abhijeet

Aug 12, 2025

·

Stayed 3 nights

No cleanliness

2

Briana

Oct 21, 2024

·

Stayed 1 night

My hotel sheets were dirty, the curtain were broken. There was trash in the elevator, hallways and all the hotel. There was a bad smell in the hotel. There was no parking available. The shower seems damaged.

4

Michele

Nov 16, 2025

·

Stayed 2 nights

Nasty hallways, rooms needed general maintenance, bathroom needs updating, in general not ideal

4

Jennifer

Jun 27, 2025

·

Stayed 3 nights

The location was fine and we were pretty much left alone. When we checked in and went to our room it smelled and when I started checking the room over I found mold in the corner! The bathroom was dirty, there were copper wires on the outside of the ac and no sitting chairs. The room seemed unfinished and unsafe. The staff on duty that not was helpful and kind and put is another room. That room was in better shape, but it still had a weird smell in the shower area. Just didn’t look clean. The showers have no ledges to put toiletries on and the sink area is very small. On the last day I was there. I went to ask for a clean set of towels and the lady said that there might not be any. The staff member on the very first night of our stay was friendly, but other than that, I can say the other staff or standoffish. The manager was not friendly at all and quite frankly, it was rude and never once checked with me on how my stay was even after being moved to a different room due to mold the staff member that first night came in the room and I showed him the mold so he saw it in person. It has been five days since we checked out and I have not received one phone call from the hotel about our stay.

4

Amelia

Dec 29, 2025

·

Stayed 1 night

Check in was fast and simple. No directions after handing me my room key (easy enough to find the elevator and room etc, but typically the attendant will let you know about breakfast hours, etc.) The room was disgusting though. The bed was made with probably clean sheets but all surfaces were dirty from the last guest. Rings from the glassware, greasy handprints on bedside tables/tv stand, water/toothpaste/soap left on the bathroom sink/surrounding counter. The floors had not been vacuumed. I didn't use the shower but it looked ok.

2

Kimberly

Dec 24, 2022

·

Stayed 1 night

Our reserved room had not been cleaned. Switched to a different smaller room ~ also dirty. Dirty underwear and socks on floor. I am requesting a refund. Front desk said it needs to go through Expedia.

4

Jamie

Aug 24, 2025

·

Stayed 1 night

It took over 10 minutes to get someone to check us in as the front desk staff was on her smoke break out front. Room had a drink left in it on the window sill from the previous guest, tape left on the walls and filthy vent in the bathroom.

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Rooms

Rooms are dated, with thin walls and maintenance issues affecting comfort such as weak AC/heat, worn mattresses or sofa beds, and missing blackout curtains. Some guests found them spacious or comfortable, but aging decor and noise reduce overall comfort.

Related guest reviews

6

Fierrette

Sep 7, 2025

·

Stayed 3 nights

The bed was uncomfortable and the sheets, were probably washed with too much bleach.

6

katie

Sep 16, 2025

·

Stayed 1 night

We have a broken black out curtain in our room. We were planning to sleep in, but with out room BRIGHT early in the am that didn’t happen.

8

Adam

Mar 19, 2024

·

Stayed 3 nights

Everything was clean. Staff were all friendly and helpful. Breakfast options were the same as every other hotel you've ever stayed at. Upon checking in we discovered the room we booked, which i booked weeks prior and i called the day before and confirmed we had that room and informed the desk we would probably arrive around 7-8pm, was overbooked some how and now they didn't have. I have no idea how a hotel doesn't know how many rooms they have. But this is the world we live in. The very nice lady at the desk was apologetic and was able to get us into a room that was close to what we reserved. The mattress in our room needed to be replaced during the Obama administration. No cushion left and you could feel every single spring in that mattress. And finally the shower curtain in our room was about 6 inches too short for the shower so instead of the water draining into the shower it drained all over the floor. The heat/ ac worked well. Room was clean. Staff was friendly.

6

kate

Oct 5, 2024

·

Stayed 1 night

The staff here were great, especially with coordinating out shuttle to the airport early in the morning. The only complaint I had was the beds. We purposely got a room for 3 of us with a pull out bed. I don’t feel like it was safe to consider that a bed. It was just springs with a cover on them essentially.

6

Naman

Dec 17, 2025

·

Stayed 8 nights

Sayed for 7 days or so. Room was in good condition however lighting at the desk wasn't the best for paper work. You can definitely tell it's an older building. The walls are also pretty thin so I could here a lot of people above me, in the hallway, or next doors. Also had to call and talk to the front desk 3 times over 3 days to get room service for the first time which is unacceptable. Breakfast wasn't too bad though.

6

Cathy

May 30, 2025

·

Stayed 1 night

Property is old. My air conditioner did not work and the TV remote only worked when I was directly in front of tv.

6

Alyssa

Nov 23, 2025

·

Stayed 2 nights

The lobby looked nice and clean but as I got toy floor, I noticed large stains on the carpet outside the elevator and in the hallway. When I got into my room I noticed a large stain on the red chair and the room looked very old and dated.

8

Jolene

Jun 20, 2024

·

Stayed 1 night

Nice hotel with friendly, professional staff. Convenient location to the airport and reasonably priced. Bed was comfortable. I wish there was a blackout curtain for the window- just a sheer white curtain. There was a bright light outside which made it difficult to fall asleep. Otherwise we really liked our stay.

8

ROBERT

Dec 26, 2024

·

Stayed 2 nights

only thing that was not excelent is th wi-fi is slow.

6

Kim

Jul 25, 2024

·

Stayed 2 nights

The shower/tub was not draining well the first night but they did fix it after we spoke to the front desk. Also our air conditioning was not cooling the room well. The mattresses need to be replaced as well.

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Service

Staff feedback is mixed: many mention friendly front desk and helpful shuttle drivers, but others report long waits, absent or unresponsive staff, check-in/key problems, and poor handling of issues.

Related guest reviews

8

Nicole

Oct 20, 2025

·

Stayed 4 nights

The front desk staff was always very professional, friendly, and quick to help if I had any needs. Only one elevator, kind of slow, but didn't really have an issue with traffic. I think their maybe should have been an electrical outlet on the side of the room/bathroom where the ironing board was, so I didn't have to carry it over to the other side each day.

6

Cathy

May 16, 2025

·

Stayed 1 night

When I arrived there was a sign saying helping another guest will be right back but no indication on if that meant five or ten or thirty minutes. The wait was long enough that I chose to sit down. The staff member showed up but made no apology for not being there. She was not exactly unfriendly and it was near midnight . I had to say I want to check in when I expected to her to say may I help you. She was still fairly silent in the morning but did do a good job of checking lost and found for a sweatshirt I misplaced

8

James

Jul 21, 2025

·

Stayed 2 nights

My only complaint is that two individuals unlocked my hotel door, I immediately said this room was occupied and one of the gentleman announced that he was maintenance and they where just checking to see if the room was empty. I informed them that u was here until Monday and asked if they needed entry in which they replied no. Not even two seconds later they tried entering my room luckily the door had the safety locks in place so they could only open the door a few inches. It is absolutely ridiculous if the hotel dose not log which rooms are empty and which ones are booked, furthermore it is unacceptable that it was established that to room was occupied yet they still tried to enter my room.

6

Kelly

Mar 28, 2025

·

Stayed 1 night

The check in process was awful. The front desk person had one person before us who had already started the check in process but she kept disappearing so it took us a half an hour to check in. Then we had another guest come into our room with their card key. He was able to get into the room next door with the same key. When I mentioned this to the front desk, they were unconcerned and said the computer had checked them into the same room. If true, then how did they get into their room with the same key. Nice hotel and good breakfast.

2

Vanida

Oct 1, 2025

·

Stayed 3 nights

⭐☆☆☆☆ I stayed here for a staycation for my birthday, and unfortunately, it was one of the worst hotel experiences I’ve had. First, when I arrived, the staff was on a long smoke break and came back reeking of smoke—not the most welcoming start. I usually love Country Inns (I often stay at the Woodbury location and always have a great experience), but this location fell far below expectations. The cleanliness was unacceptable. The room had spiders and bugs by the window and in the corners. I requested room service before leaving for my birthday activities, but when I returned, the room had not been cleaned at all. My boyfriend and I had to spend another night in a dirty room. When I reported this to the evening front desk staff, he brushed it off with, “Oh, they didn’t come clean?”—and did nothing to resolve the issue. On checkout day, I spoke with the assistant manager (I believe her name was Ashley), and it was clear she didn’t know how to handle complaints. She had to ask other staff what to do, which is very unprofessional for someone in a management role. I was told I would receive Choice Points within a day, but I still haven’t received anything. Overall, the customer service was horrible, the cleanliness was poor, and management was completely unhelpful. I will not be returning to this location.

10

Noah

Aug 13, 2025

·

Stayed 1 night

Staff was GREAT! They set us up for an airport shuttle, got us all set up for parking during our trip, and were great!

6

Jennifer

Jul 25, 2025

·

Stayed 1 night

Waited 10 mins to check in. Understand why that can happen but it was every time you went there. Also breakfast everything was always empty

10

Shannon

Jul 16, 2025

·

Stayed 1 night

Shuttle was great! Great front desk customer service

4

Jamie

Aug 24, 2025

·

Stayed 1 night

It took over 10 minutes to get someone to check us in as the front desk staff was on her smoke break out front. Room had a drink left in it on the window sill from the previous guest, tape left on the walls and filthy vent in the bathroom.

2

Julia

Jul 2, 2023

·

Stayed 1 night

The stay was fine, but this hotel had two credit cards on file, and rather that just charging one of them, chose to bill both CCs for the same room. Very sneaky. Perhaps they thought it would go unnoticed since the CCs belonged to two different people. If a genuine mistake, I’d expect them to bring it to the customers’ attention and refund on their own, but they did not.

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Location

Convenient for MSP airport and Mall of America with quick highway access; immediate area offers nearby fast-food options. Some guests describe it as a bit isolated beyond the closest chains.

Related guest reviews

10

WES

Jun 3, 2024

·

Stayed 1 night

A little out of the way but near major highways making access to the cities easy.

8

Robert

Sep 16, 2025

·

Stayed 1 night

Great location.

10

Paul

Aug 3, 2025

·

Stayed 3 nights

Quiet, peaceful, easy to access nearby attractions.

8

Michelle

May 15, 2025

·

Stayed 1 night

We were there when there was a large group of youth athletes, so perhaps our experience is different from the norm? I imagine they chose the property because of its close proximity to the MOA etc. The staff was kind, it was a busy weekend when we were there and difficult to enjoy the included breakfast options, but overall it worked for our needs. The hotel is a good central location for close proximity to the airport, the MOA and quick access to many different directions via several freeways or highways. The hotel served our needs.

8

Steve

May 24, 2024

·

Stayed 1 night

Good location

6

suzan

Sep 30, 2024

·

Stayed 1 night

close to msp

8

Jolene

Jun 20, 2024

·

Stayed 1 night

Nice hotel with friendly, professional staff. Convenient location to the airport and reasonably priced. Bed was comfortable. I wish there was a blackout curtain for the window- just a sheer white curtain. There was a bright light outside which made it difficult to fall asleep. Otherwise we really liked our stay.

10

Jeffrey

May 11, 2025

·

Stayed 1 night

Nice place and great location

6

Andrea

Jul 21, 2025

·

Stayed 1 night

Near a couple restaurants and Walmart and other shops are about 11 minutes away in car.

10

Patricia

Sep 26, 2024

·

Stayed 2 nights

This was a good choice for a late arrival & early departure from MSP as it was convenient & safe.

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AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are mixed, from early hot options and decent variety to empty or cold items and slow refills. Overall quality is acceptable but inconsistent.

Related guest reviews

4

Morgan

May 12, 2025

·

Stayed 3 nights

Although an easy on and easy off to the highway, this hotel is used for transient, short term housing. When checking in, the initial smell of illegal substances, short term cash exchanged for rooms made me in easy. Breakfast was average for a hotel. Photos are glorified for the website, but enough for what our family needed it for. Our first room, the bed was broken, but was able to move to another room rather quickly. There were other times I needed something, and the phone call to the front desk wasn’t answered, and had to go down and wait for someone to return to the desk over the course of 20-30 minutes.

2

John

Jul 10, 2025

·

Stayed 1 night

Breakfast was cold and not good. Hot tub did not work. Towels in the room where dirty. Shower did not have any water pressure. No working overhead lights in room working. No extra blankets room was cold.

8

Bruce

Feb 7, 2025

·

Stayed 1 night

Clean rooms one hottub working. One not. Breakfast was adequate. Sausage was cool. Had to heat in a microwave.

10

Hillary

Jul 29, 2025

·

Stayed 1 night

Good hot breakfast at 6am before our flight! We would stay here again if we had another early flight from MSP.

10

ROBERT

Feb 25, 2024

·

Stayed 3 nights

Easy to find. Food right next door. Breakfast is good. Pool and hot tube. What more do you want for the price?

6

carina

Mar 29, 2024

·

Stayed 3 nights

So…… I will start with the pros. The beautiful woman with long lashes at check in. So nice and friendly. The breakfast lady was so nice too. The manager is nice as well and helped us solve some issues. The showers have really nice pressure. The beds were comfortable enough. Breakfast was small but always had eggs and sausage or potatoes and also cold items. The cons….. the other guests that spoil the hotel. We had to move rooms because of smoke/pot smell. I mean it was baaadddd. Manager moved us to fourth floor. Much much better! If you are on the lower floors u will hear kids running and jumping and playing till late! I appreciate the low price, but it did come with a bigger price…..

8

Angela

Jan 29, 2025

·

Stayed 1 night

Our room was clean, breakfast was good, hot tub had no working jets and 2nd hot tub closed/broke. Nice to have Taco Bell and McDonald’s in walking distance.

4

Ann

Apr 2, 2023

·

Stayed 1 night

Overall OK hotel. We had no breakfast due to staff not showing up, the hotel didn’t plow the parking lot until after 9am on a Saturday, creating everyone stuck in parking lot. Just not a great stay.

6

Jennifer

Jul 25, 2025

·

Stayed 1 night

Waited 10 mins to check in. Understand why that can happen but it was every time you went there. Also breakfast everything was always empty

8

Steve

Oct 19, 2025

·

Stayed 6 nights

Great staff. Bed was comfortable. Hall floor was dirty but they said it was going to be replaced. Condition of room was old. Breakfast was good and staff was great. Lobby was clean. I have a problem sleeping and have to get up early between two and three in the morning. No place to sit in lobby. Washer room was dirty and the dryer was very noisy and ripped my shirt.

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Month	Average price
January	$75
February	$83
March	$82
April	$90
May	$95
June	$119
July	$134
August	$111
September	$108
October	$98
November	$85
December	$79

Su	Mo	Tu	We	Th	Fr	Sa
				1 $84	2 $120	3 $120
4 $82	5 $84	6 $84	7 $84	8 $84	9 $120	10 $120
11 $82	12 $85	13 $86	14 $86	15 $85	16 $120	17 $114
18 $82	19 $85	20 $85	21 $84	22 $87	23 $96	24 $96
25 $83	26 $85	27 $85	28 $87	29 $85	30 $121	31 $99

Country Inn & Suites by Radisson, Eagan, MN

Prices for Country Inn & Suites by Radisson, Eagan, MN

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible (Roll-In Shower)

Studio Suite, 2 Queen Beds

Premium Studio Suite, 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 2 Queen Beds

Room, 1 Queen Bed

Studio Suite, 1 King Bed

Room, 1 King Bed

Studio Suite, 1 King Bed, Accessible

Guest reviews of Country Inn & Suites by Radisson, Eagan, MN

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Country Inn & Suites by Radisson, Eagan, MN

Considering this hotel for your Eagan trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $91	23 $94	24 $84	25 $102	26 $102
27 $77	28 $87	29 $90	30 $90