Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekends from 7:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Guests planning to arrive after midnight must contact the property in advance for check-in instructions.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

How is the property located in relation to key landmarks?

The hotel is connected to a shopping center and is within a 5-minute drive of Suburban Collection Showplace and Providence - Park Hospital. It is approximately 1.9 miles from Novi Oaks Golf & Sport Center and 2 miles from Ascension Providence Hospital.

Does the property have a swimming pool?

Yes, there is an indoor pool available for guests.

What are the policies for guests staying with children?

Up to 2 children 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

Comfort Suites Wixom - Novi Hotel in Wixom

Average nightly price at Comfort Suites Wixom - Novi by month, last 12 months (USD)
Month	Average price
January	$71
February	$70
March	$68
April	$66
May	$75
June	$80
July	$76
August	$75
September	$77
October	$76
November	$72
December	$67

What guests think

Reviews of Comfort Suites Wixom - Novi describe a very dated property with frequent cleanliness issues and inconsistent maintenance, alongside a few notes about comfortable beds, spacious rooms, and a convenient location near the highway and shopping.

Many guests report poor or inconsistent breakfast quality and cleanliness. Facilities such as the pool, elevator, and fitness room are frequently described as unclean, unavailable, or in disrepair. Service feedback is mixed: some staff are friendly, but check-in hassles, key card problems, limited housekeeping, and an unexpected $150 deposit appear repeatedly. Expect a budget stay with convenience but significant trade-offs in upkeep and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is often closed or unheated and lacks towels; the fitness room and elevator are frequently dirty or in disrepair. Some guests noted well lit parking.

Related guest reviews

4

Jason

Jan 28, 2025

·

Stayed 2 nights

The hotel was not prepared for a cheer competition in town. The sofa bed did not have sheets on it. None of the rooms had the heat on in the room prior to checking-in. The high was 20 degrees and the room was probably 50 degrees when we checked in. The "fitness center" had a case for towels and water, however there were none and when i asked the front desk, they said they don't stoxk that stuff. Also there was dried blood on the floor. Lastly the breakfast was supposed to be served from 7-9:30, however both days they were out of all hot food by 830 and they said they wouldn't be bringing anything else.

2

Heather

Oct 5, 2025

·

Stayed 2 nights

Dirty actual blood spots on carpet and on a wall. Dried food on the table. No plug for bathtub. Pool water was very cold and no towels. No phone in one of the rooms and one of the mini fridges smelled of fish so bad couldn’t use it. Hallways smelled of weed. Just don’t stay there.

6

Kevin

Jan 9, 2024

·

Stayed 1 night

Avoid this place. Pool was closed but the room was filthy. Phone disgusting, wall had something spilled on them, toilet seat coming off, tub would not drain, tv remote dirty dust and dirt everywhere, wallpaper peeling off. Heat was completely shut off when we entered room temperature was 61. It looked like they were starting a renovation but no excuse for conditions. No hot breakfast food only bread for toast with nothing to put on it. Bowls for jam were emty and disgusting.

8

Lynda

Oct 3, 2025

·

Stayed 1 night

Parking was well lit. There were two individuals just sitting on the edges of the lot but they didn’t pay attention to us. I felt safe. Beds and pillows were super comfortable. Room was clean.

2

Donna

Sep 20, 2025

·

Stayed 5 nights

The breakfast was sparse at best, constantly ran out of items, and not kept clean. The fitness center is in disrepair. Elevators dirty. The rooms were below average. We reported items that needed fixing in our room and it was not attended to during our 5 day stay.

2

Jeff

Nov 6, 2024

·

Stayed 1 night

Property was filthy. Rooms were dirty. Hallways were filthy mold all around the place lousy breakfast no hot water for 24 hours. Drive to South Bend and go to Also the other La Quinta. You’ll be better off.

8

Gloria

Aug 5, 2025

·

Stayed 2 nights

There were limited hot choices for breakfast and the pool water was extremely cold and there were no towels. Children were running down the hallways late at night knocking on doors. The bed was comfortable and the bedding was clean but the air conditioner filter should have been changed. I woke up with no voice from the allergens in the room

6

Mark

May 9, 2023

·

Stayed 1 night

The hotel was decent for a quick one night stay. My room had a cracked window, and the alarm clock & phone did not work. The pool was rather small, and the elevator constantly reeked of weed.

4

William

Dec 17, 2023

·

Stayed 4 nights

If you need 4 walls and a roof they got it. Anything more and you may want to book somewhere else. The breakfast consisted of rock hard bread. The light fixtures in the room has a ton of dust or bugs in them. The pool was closed. The side door was exit only even though there was a slot for a room key to unlock it. (Guessing its broken and they havent fixed it yet.)

2

Everett

Jun 1, 2024

·

Stayed 1 night

The check in process was horrible. The front desk staff struggled with the check in system. It was nearly 40 minutes waiting in line before we were checked in. The room type was not correct and when sleeping to the front desk staff we were told they would check into it and get back to us. The rooms were outdated. Some of the furniture honestly should just be thrown away, it was tattered and stained. The garbage can on the room looked as of it had never had been cleaned. The pool on a Friday night is only open until 8 and it's UNHEATED. For a group of 5 at the pool they allotted 2 towels. How is that even acceptable? The pool requires a combination to get in, when I went and asked the front desk responded with the code in a manner insinuating that it was common knowledge. Also, please note that they do charge a $150 incidental deposit!! At this location better gtfoh. Then you don't even get it back for 5-10 business days and when you complain about how it should be made more aware to the customers before booking, they just smirk. When I complained and stated I would never be back - the clerk was totally unphased by my comment. And it should be noted every single person in line had issues checking in. Never, ever again.

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Cleanliness

Reviews repeatedly cite dirty rooms and common areas, with stained bedding, mold, odors, and poor upkeep. A few found acceptable cleanliness, but the overall pattern is substandard.

Related guest reviews

4

Colleen

Oct 11, 2025

·

Stayed 3 nights

Mold in bathroom, room needs reconditioning

2

ROBERT

May 11, 2024

·

Stayed 2 nights

When we pulled up, the hotel looked like it was closed. The “curb appeal” was nonexistent. Our room left much to be desired. There was dried poop on the back of the toilet, hair in the corners of the bathroom, stains on the curtains, walls, carpeting and bedding. The reading lights by the bed were broken, and the closet door was not on the track stayed 2 nights only due to the convenience of the location to a funeral we were attending. If you have any other options, take them!! Run away from this hotel if you want clean rooms. We will not stay here ever again!!!

2

Heather

Oct 5, 2025

·

Stayed 2 nights

Dirty actual blood spots on carpet and on a wall. Dried food on the table. No plug for bathtub. Pool water was very cold and no towels. No phone in one of the rooms and one of the mini fridges smelled of fish so bad couldn’t use it. Hallways smelled of weed. Just don’t stay there.

4

Jodi

Oct 12, 2025

·

Stayed 1 night

Black mold found in room; breakfast coffee area walls were gross with splattered coffee; nobody cleaned any tables/counters or refilled anything during breakfast

6

Cheryl

Aug 31, 2025

·

Stayed 1 night

Garbage overflow by entrance Garbage and cigarette butts in parking lot Entrance windows dirty Mirrors in the room not cleaned fingerprints all over Sheets were not on properly thrown together we asked ourselves were these clean sheets? We will not be staying there again.

2

Shelette

Oct 5, 2025

·

Stayed 1 night

Terrible. Dirty. Bed Bug! People standing around outside smoking marijuanna.

2

Sarah

Mar 13, 2025

·

Stayed 1 night

I was disappointed with my stay at this hotel. It truly falls short of expectations. While the room itself was spacious, the cleanliness was atrocious and far below acceptable standards. There were visible hairs in the bathroom, left by previous guests, suggesting it hadn’t been cleaned properly. Additionally, there were stains on the bed sheets and pillows, and the elevators were unclean. Overall, the hotel would greatly benefit from a complete overhaul of its cleaning procedures. I sincerely hope the management takes the necessary steps to improve cleanliness for future guests. Unfortunately, I will not be staying here again and would not recommend this hotel to friends or family.

2

Ryan

Apr 23, 2023

·

Stayed 1 night

The whole place was extremely dirty. All the glass window had a dirt film. Elevator doors had hand prints all over the stainless and the floor was all sticky. Paint was missing in areas. The room was in poor condition. There were cobweb in the corner of the rooms ceiling, mold in the bathroom ceiling, failing drywall in the bathroom, shower curtain rod was failing down. There was also what looked to be feces smeared on the bathroom wall by the toilet. The window to the room was screwed shut but not completely closed. You could hear the highway traffic due to the window being partially opened. If we didn’t have to leave at 4am to our function probably would have left and found a new place. Very dissatisfied.

2

Sarah

May 22, 2023

·

Stayed 1 night

Cob webs, room carpet stained, dirty, have not been vacuumed, filth behind TV stand, sticky and grime on counter surfaces, deteriorating dry-wall in shower, black mold in showers. Should I really have to pay for this room...give me a refund!

2

Jerry

Oct 14, 2025

·

Stayed 3 nights

The place was filthy. More like a third world hotel in some undeveloped country. Halls hadn't been cleaned in weeks, bathroom faucet didn't work, toilet was dirty, elevator was full of dirt, smears and crap on the floor and walls. Room was not services during our visit. An open bag of winter ice salt was still sitting in the entry from last winter (or before). Air conditioner vents were caked with dust. No breakfast as promised on our final day. In the past, Choice Hotels had standards. Those standards are gone.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and some beds are comfortable, but many report worn decor and persistent maintenance problems (broken AC, locks, and lights; torn curtains) and unreliable Wi-Fi.

Related guest reviews

6

Richard

Jun 16, 2025

·

Stayed 1 night

Very dated. Things in room broken and curtains torn. Comfortable bed and clean sheets. Bathroom clean. Elevator floor dirty. They just need to make repairs and brighten it up. Not all the lights worked and air conditioner was touchy.

4

Jessica

Oct 3, 2025

·

Stayed 1 night

Hotel is very run down. A lot of damage. Locks on the door to our room were broken. Room did appear to be cleaned well. But the hotel was trashed in other area. It’s dlose to highway and food options.

8

Emily

Sep 20, 2025

·

Stayed 1 night

The room was nice and large. We did have to switch from our original room due to the AC not working but they made sure to give us the same room type and we ended up with a better view.

8

Lynda

Oct 3, 2025

·

Stayed 1 night

Parking was well lit. There were two individuals just sitting on the edges of the lot but they didn’t pay attention to us. I felt safe. Beds and pillows were super comfortable. Room was clean.

4

Amber

Dec 8, 2023

·

Stayed 2 nights

Overall stay was comfortable, convenient and inexpensive. Things that werent the greatest - was told i was going to get a king rokm witha jetted tub. There was no jetted tub. I was aactually lookinf forward to using it. - bed was very sunken in the middle. - was told there was a hot breakfast in the am. There was a small assortment of contential items, but nothing warm. They did have warm chafing containers that were empty and not used both days I was there.

6

Eric

Oct 23, 2023

·

Stayed 1 night

Room needed TLC. A lot of small things needed attention and would not turn into big repairs if attended to soon. Bathroom light turned off while I was in the shower. Shower rod pulling off the wall. Torn shower curtain. Knob off sink stopper ( I fixed). Cards for unlicking door ( all 4 of them) did not work well. Your receptionist was really personable

4

curtis

May 13, 2023

·

Stayed 2 nights

Very run down. Rooms not clean. Breakfast very limited. No juice, fruit, etc. Internet was out for two days.

6

Victoria

Sep 14, 2024

·

Stayed 1 night

First room smelled of smoke. They gave us a new room that was better. Didn’t like that fact that the lights were motion detectors so when I had to get up very early for the bathroom the light woke my husband up since it was a very bright hall light. Breakfast I had to ask for more of the “hot” food. Overall was fine for a one night stay. Would probably not stay here again.

4

Christine

May 16, 2025

·

Stayed 1 night

The room had burn marks on the floor and the bed had a huge slump in the middle. We left.

4

Jessa

Oct 20, 2024

·

Stayed 1 night

No lights in parking lot, door lock in room was broken, in room a/c unit didn’t work, many different broken items in room, walls are so thin, common areas are filthy. Bed was clean and comfortable.

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Service

Service ranges from friendly to unhelpful, with frequent complaints about rooms not being ready, limited housekeeping, slow check-in, and unresolved issues. An unexpected $150 deposit is a common surprise.

Related guest reviews

10

PATRICK

Apr 7, 2025

·

Stayed 3 nights

Is good for the price and friendly staff

4

Cali

Sep 28, 2025

·

Stayed 1 night

Our room was not ready, and we got there 2 hours after check in time. As well as our keys not working late night trying to get into our room.

10

Waheed

Aug 1, 2024

·

Stayed 1 night

Service was great

6

DeAnne

Apr 26, 2025

·

Stayed 1 night

Charged a $150 deposit on top of a prepaid reservation. Property has recently been painted and partially renovated though it wasn’t extensive and property feels a bit worn down.

4

Jessica

May 11, 2025

·

Stayed 2 nights

Front desk staff was not friendly, room key barely worked. Had to try it at least 5 time before it would open. Had a dirty sheet. Missing hair dryer, did have to go get one. Phone in room didn't work to call the desk. Breakfast was poor. Wont be returning to the hotel.

2

Seth

Jun 13, 2023

·

Stayed 4 nights

Housekeeping seemed to have torn all of the sheets off my bed, thrown them on the table and then left. I arrived back at the hotel at 7pm with my door wide open and came into this. Nobody was around. I went to the front desk to inform them and they said the housekeepers were no longer there today and he gave me another pair of sheets and I made the bed myself.

2

Carl

Oct 8, 2025

·

Stayed 2 nights

When we arrived at the Hotel, we were told there was no room available, even though we had a confirmation no. No offer was made to reimburse us. We were told we'd have to take it up with Expedia. Staff was not helpful or courteous...basically told us "too bad"...When we asked to speak to a Manager, we were told no one was available...Never stay at this place unless you like being mistreated and denied service!

6

jenni

Oct 6, 2025

·

Stayed 4 nights

The property is extremely run down and dirty. I was there for 4 nights and I noticed the elevator was never swept or anything. It’s quite a dirty place. The staff was extremely nice and accommodating, however.

2

Brian

Feb 28, 2025

·

Stayed 1 night

Comfort Suites requires a $150 refundable deposit to check in. I never had to have a deposit to check in to a room that was already paid for. Absurd practice which explsins why nobody was there.

2

Everett

Jun 1, 2024

·

Stayed 1 night

The check in process was horrible. The front desk staff struggled with the check in system. It was nearly 40 minutes waiting in line before we were checked in. The room type was not correct and when sleeping to the front desk staff we were told they would check into it and get back to us. The rooms were outdated. Some of the furniture honestly should just be thrown away, it was tattered and stained. The garbage can on the room looked as of it had never had been cleaned. The pool on a Friday night is only open until 8 and it's UNHEATED. For a group of 5 at the pool they allotted 2 towels. How is that even acceptable? The pool requires a combination to get in, when I went and asked the front desk responded with the code in a manner insinuating that it was common knowledge. Also, please note that they do charge a $150 incidental deposit!! At this location better gtfoh. Then you don't even get it back for 5-10 business days and when you complain about how it should be made more aware to the customers before booking, they just smirk. When I complained and stated I would never be back - the clerk was totally unphased by my comment. And it should be noted every single person in line had issues checking in. Never, ever again.

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AI-generated summary based on recent guest reviews

Location

Convenient near the highway and shopping. A few guests felt uneasy about the surroundings or parking area.

Related guest reviews

10

Gary

Mar 8, 2025

·

Stayed 1 night

Loved 5he location

10

pamela

Feb 23, 2023

·

Stayed 1 night

Lots of stuff within walking distance

10

pamela

Dec 25, 2022

·

Stayed 19,350 nights

Very convenient to expressway. Food and shopping nearby

10

Vicki

May 31, 2024

·

Stayed 1 night

Nice, easy check-in with a spacious room. Pool area is clean. It’s close to the highway and shopping.

2

Jason

Sep 15, 2025

·

Stayed 1 night

I booked this for my family. Upon arrival they were very hesitant to enter. Once they entered they immediately turned around and left. The conditions were unacceptable and they didn't feel safe there. Never checked in.

2

Callie

Sep 22, 2024

·

Stayed 2 nights

Very noisy and loud and unclean. Outside doors left open. Glass, bottles, and diapers all over the parking lot. Left early and wanted a refund for our second night and were denied due to cancellation policy. Would have stayed if the conditions of the hotel were different.

8

Damon

Sep 21, 2025

·

Stayed 1 night

Easy access off the main highway simple check-in. Very quiet.

8

Angie

Jul 29, 2025

·

Stayed 2 nights

Good location

10

Dorothy

Dec 9, 2024

·

Stayed 1 night

Nice place to stay for a night. Convenient. Close to highway

2

Nicole

Apr 13, 2025

·

Stayed 1 night

I checked in and checked right out. The room was filthy, bedding was stained, there were crumbs in the bed, the fridge had mold, there were bugs on the curtains and dead filled in the lights. The lobby was dirty, the front desk was dirty. And there was questionable activity in the parking lot. I did not feel safe or comfortable staying with my family there so we checked out immediately!

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Dining

Breakfast is widely described as minimal, poorly stocked, and sometimes unclean, with items running out or served late. Hot options are inconsistent or missing.

Related guest reviews

4

Jason

Jan 28, 2025

·

Stayed 2 nights

The hotel was not prepared for a cheer competition in town. The sofa bed did not have sheets on it. None of the rooms had the heat on in the room prior to checking-in. The high was 20 degrees and the room was probably 50 degrees when we checked in. The "fitness center" had a case for towels and water, however there were none and when i asked the front desk, they said they don't stoxk that stuff. Also there was dried blood on the floor. Lastly the breakfast was supposed to be served from 7-9:30, however both days they were out of all hot food by 830 and they said they wouldn't be bringing anything else.

8

Teresa

Sep 29, 2023

·

Stayed 2 nights

My family was disappointed with the breakfast. Both days we stayed, we had to ask for food at breakfast. One gentlemen employee came in and said they ran out of food. We were only a couple hours into the breakfast meal hours. The milk was spoiled the first day and a family member got a moldy yogurt. They didn’t have any juice or beverages like most hotels that serve breakfast. Just coffee. We heard A lot of complaints from other hotel guests. Another family member’s ac was loud and and kept them up all night one night and the next night it was ok. There was some kind of food splatter on our hotel wall. But it’s a great location and it’s a nice looking hotel. I thought the bed was comfortable but my husband hated it. So that’s just a personal preference. But the breakfast…disappointing.

4

Leslie

Aug 10, 2025

·

Stayed 2 nights

First day breakfast wasn’t served until 8:30am. There were a couple bagels and apples but that’s about it until the food was ready to be served right before 9am. The booklet in the room says breakfast is from 6-10am but breakfast actually ends at 9am and I missed it by 5 minutes. I had no problems with the staff but the keycard takes multiple attempts to try to get into the room. I had to have a staff member help me twice to get into my room. My comforter was also looking dirty and there was a dusty Hi-C juice box that was empty inside of my lamp next to the bed.

6

Kevin

Jan 9, 2024

·

Stayed 1 night

Avoid this place. Pool was closed but the room was filthy. Phone disgusting, wall had something spilled on them, toilet seat coming off, tub would not drain, tv remote dirty dust and dirt everywhere, wallpaper peeling off. Heat was completely shut off when we entered room temperature was 61. It looked like they were starting a renovation but no excuse for conditions. No hot breakfast food only bread for toast with nothing to put on it. Bowls for jam were emty and disgusting.

4

Robert

May 10, 2025

·

Stayed 1 night

It was ok to sleep , but kind of bare bones and old looking and did not seem like a comfort inn quality hotel. Barely anything as far as snacks or things to buy. No breakfast. There was a bowl with plastic wrap over it and four bananas and two apples out in the morning, that’s it.

2

Donna

Sep 20, 2025

·

Stayed 5 nights

The breakfast was sparse at best, constantly ran out of items, and not kept clean. The fitness center is in disrepair. Elevators dirty. The rooms were below average. We reported items that needed fixing in our room and it was not attended to during our 5 day stay.

4

Jennifer

Sep 11, 2023

·

Stayed 1 night

There were quite few of us staying at this location for a Group event nearby. Hotel smelled stale for lack of a better term. Room key was difficult, hit or miss working correctly and the door looked like, prior to our stay, had been attempted to be broken into. Pry marks on the door frame by the lock. Bathroom looked dirty, couch smelled. Breakfast is a 0 compared to other locations we have stayed at. It was dark, no lighting, wasnt sure it was even open yet at ....7:30 am. Coffee very watered down, breads seemed almost stale. Mold on the muffin in package...threw that away.

6

Victoria

Sep 14, 2024

·

Stayed 1 night

First room smelled of smoke. They gave us a new room that was better. Didn’t like that fact that the lights were motion detectors so when I had to get up very early for the bathroom the light woke my husband up since it was a very bright hall light. Breakfast I had to ask for more of the “hot” food. Overall was fine for a one night stay. Would probably not stay here again.

4

Diane

Jun 1, 2025

·

Stayed 1 night

Breakfast was very poor. Not much selection. Fixed my grandson a bowl of cereal and the milk was sour.

6

William_S

Jul 21, 2023

·

Stayed 2 nights

The ceilings in the bathroom was in need for repair. The staff was friendly. The breafast was a joke. Powder coffee creamer

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $72	5 $71	6 $70	7 $70	8 $70	9 $70	10 $70
11 $69	12 $72	13 $70	14 $70	15 $78	16 $76	17 $76
18 $71	19 $72	20 $72	21 $72	22 $72	23 $76	24 $78
25 $69	26 $72	27 $70	28 $72	29 $72	30 $78	31 $78

Su	Mo	Tu	We	Th	Fr	Sa
1 $69	2 $71	3 $74	4 $74	5 $74	6 $74	7 $74
8 $74	9 $74	10 $74	11 $74	12 $74	13 $74	14 $74
15 $66	16 $66	17 $66	18 $66	19 $74	20 $64	21 $61
22 $69	23 $72	24 $75	25 $75	26 $75	27 $64	28 $62
29 $66	30 $75

Comfort Suites Wixom - Novi

Prices for Comfort Suites Wixom - Novi

Monthly average prices

About this property

Location

Room options

Suite (2 Queen Beds)

Suite, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed, Accessible

Suite, 1 Bedroom

Guest reviews of Comfort Suites Wixom - Novi

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Comfort Suites Wixom - Novi

Prices for upcoming dates