Is parking available at the property?

Free self-parking is available on-site, but it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.

What are the standard check-in and check-out times?

Check-in is from 5:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

Where is the property located in relation to key landmarks?

The Highlands at Harbor Springs is located in Harbor Springs, within a 15-minute drive of Petoskey State Park and Harbor Springs Beach. It is approximately 6.9 miles from Lake Michigan and 14.6 miles from Pellston Regional Airport.

Does the property have a swimming pool?

Yes, the property features two outdoor pools, one of which is heated. The pools are seasonal and operational hours may vary.

What are the policies for guests staying with children?

Children are welcome at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Details about the availability of cribs or rollaway beds are not provided. It is advisable to inquire directly with the property for specific requests regarding extra beds.

The Highlands at Harbor Springs Resort

What guests think

Across recent reviews of The Highlands at Harbor Springs, travelers consistently praise the friendly, attentive staff, clean and often renovated rooms, and a wide range of on-site activities like heated pools, hot tubs, skiing, s’mores, and scenic grounds.

Location is frequently described as convenient for Harbor Springs, Petoskey, and regional sightseeing. Downsides include some dated or dim rooms in older areas, occasional maintenance or amenity issues (fitness center, elevator, tubing), and isolated lapses in housekeeping or noise. On-site dining gets mixed notes: several guests enjoyed meals and welcome drinks, while others found options limited or breakfast and coffee pricey. Expect a scenic, family-friendly resort with generally comfortable lodging.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Guests highlight heated pools and hot tubs and a long list of activities including skiing, chair lift rides, s’mores by the fire, golf, and horse rides. Some facilities feel dated or had issues (fitness center, elevator, tubing), and check-in is now in a separate building.

Related guest reviews

8

Andrea

Jan 21, 2025

·

Stayed 3 nights

Reception was changed out of main building!!! It was very convenient for over 20 years, now you check-in a mile away at the Discovery center. :(

10

Mark

Jul 20, 2024

·

Stayed 3 nights

Decided the day before to look for a place to stay near Harbor Springs to escape the heat down south and spend time bike riding up north. I had stayed at the Highlands 25 years ago for a ski trip so when it came up and was reasonably priced I decided to try it. We were happy with the room and the pools to spend time by. Lots of neat activities geared towards kids (movies on the lawn, smores). Was not very busy which made it extra quiet and relaxing. We did not do the downhill cross country but that was obviously very popular. We only ate at the pizza place one night and it was good, so I cannot speak to the other restaurants on site (BTW, highly recommend State Provisiions for Sunday breakfast). We would stay again.

8

Chantel

Oct 15, 2023

·

Had a great stay. Staff was phenomenal. Loved the amenities including heated year around pool with hot tub, ski lift with mountain biking or hiking in the fall, restaurant on site, complimentary fire with s’mores, and even an option for horse riding. The property is vast. We booked the most price effective room and stayed in a 90’s decor room that badly needed updating. Enjoyed the deck, not a fan of the view over the parking lot. However, appreciated all the amenities and what felt like a historic Time Capsule. If we had spent a bit more on a room I’m sure I’d have better reviews for the state of the room. Most have fireplaces, ours did not. Staff were friendly and seem to actually enjoy their jobs. Would love to come back for a color tour again if affordable. ❤️

10

Shayna

Dec 25, 2025

·

Stayed 2 nights

EVERYONE, and I mean everyone, on the staff is incredibly kind and welcoming. From check-in, to check-out we did not see a single person who wasn’t smiling ear to ear. The room was beautiful and spacious with a comfortable bed and lush robes to use for the hot tub/pool. The pool is bath water warm and the hot tub is perfectly hot to make the cold weather blues melt away. We could not be more elated with our stay. Thank you to the entire staff for making our holiday so special!

10

Renee

Oct 4, 2023

·

Stayed 2 nights

The lodge was amazing. Loved the s’mores and fire in the evening

8

Richard

Mar 6, 2023

·

Stayed 3 nights

The overall property and ski hills were great. Very disappointed in the $36 an hour tubing facility, it was completely ice, no maintenance and had rubber mats and burlap out on the 3 runs that were open . It was so bad you could only ride the tubes down by sitting in them. Given the conditions of the rest of the complex I was quite surprised by this amenity.

10

Matthew

Feb 6, 2023

·

Stayed 3 nights

Great new check in process out of the hustle of the skiers

10

Sevan

Aug 10, 2023

·

Stayed 2 nights

Beautiful resort. Rooms were fantastic. The elevator was down. It made it a bit difficult because of my medical issues.

10

george

Jul 26, 2024

·

Stayed 4 nights

Only negative about this hotel was the fitness center, it really wasn't worth going to. Everything else was really nice.

10

Mark

Jan 16, 2024

·

Stayed 2 nights

Fantastic hotel with ski in ski out privilege.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is praised across many stays, with rooms and grounds described as very clean and well maintained. A few reports note missed housekeeping or dirty rooms in isolated cases.

Related guest reviews

10

Shawn

Dec 12, 2022

·

Stayed 2 nights

The room and the property was very clean and well maintained, it's nice to be in a room that is clean and everything in the room works. The few times I passed staff members in the hallways they always said Hello or have a nice day. The Check-in location is not at the main buildings it is just before you reach the main building's, so watch for the signs as I was not paying attention to the signs and drove up to the main building, but the check-in building is very nice with helpful staff with plenty of room to stand inside without felling like everyone is cramped together. I will stay here next time I return.

8

Erica

Aug 5, 2025

·

Stayed 2 nights

Liked the lofted bedroom and it felt clean.

10

Edward

May 22, 2023

·

Stayed 2 nights

The staff were really nice and helpful. The rooms and property were well maintained.

2

Simone

Aug 11, 2025

·

Stayed 4 nights

the staff was unprofessional and nasty the rooms were dirty, rusty bathroom, bugs on sheets, furniture that was damaged from 1970’s.

8

Elke

Aug 15, 2024

·

Stayed 3 nights

Very friendly staff at check-in. Offered wine or a mimosa while checking in. Once at our room, decided we wanted an upgrade to main building for our anniversary. Staff explained due to us booking thru a third party, could not help us. When we got back to our room that night, a bottle of champagne and a nice anniversary card were waiting for us. Very much appreciated. Room and bathroom were super clean but could use an update. Beds were very comfortable.

10

David

Aug 10, 2025

·

Stayed 3 nights

Friendly informative…room was super clean and maid staff great

10

Kristin

Jul 5, 2024

·

Stayed 3 nights

Very pleased with our stay :) especially cleanliness!

8

Margaret

Oct 2, 2023

·

Stayed 2 nights

We asked for our room to be cleaned. When the came we were trying to get ready for a wedding we were heading to. We said we would be out in 30 minutes and they said they would come back. When we came back at 11:30 pm I expected the room to be clean and I was disappointed that they never returned to clean the room.

10

Pamela

Jul 30, 2025

·

Stayed 2 nights

Loved the bed, pillows, bedding, bathroom, cleanliness.

10

Penney

Feb 8, 2025

·

Stayed 2 nights

We stayed here for two nights and really enjoyed it! Great staff, great location and very comfortable and clean. We will absolutely return!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Many rooms are renovated, spacious, and comfortable with quality beds; some offer balconies or nice views. However, other units are small or dated, occasionally dark or musty, and a few mention heat control or minor noise issues.

Related guest reviews

8

Elke

Aug 15, 2024

·

Stayed 3 nights

Very friendly staff at check-in. Offered wine or a mimosa while checking in. Once at our room, decided we wanted an upgrade to main building for our anniversary. Staff explained due to us booking thru a third party, could not help us. When we got back to our room that night, a bottle of champagne and a nice anniversary card were waiting for us. Very much appreciated. Room and bathroom were super clean but could use an update. Beds were very comfortable.

10

Gail

Jul 7, 2024

·

Stayed 2 nights

Comfortable, updated room, lots of activities, beautiful scenery.

10

Kristin

Jul 14, 2023

·

Stayed 2 nights

Beautiful property! We stayed a couple of nights with our 2 kids, 10 & 13. Everything was clean and beautiful. Property appeared to be undergoing updates but there was no affect on our stay at all. Room was renovated recently and very nice. The only downfall was the balcony was more or a Juliette balcony and not one you can sit on. Also, the sky chair lift, Segways and zip line we're not open for our M-W stay. Breakfast buffet was a bit pricey with no discount for kids noted. It would be nice for the cafe to offer more quick grab and go breakfast items.

10

Debra

Feb 3, 2025

·

Stayed 2 nights

The condo was perfect except for the heat situation. It was not controllable so we actually slept with the doors open despite the fact that it was freezing out. Restaurant was good. People were super nice. Grounds were beautiful. Location was perfect for touring the area and shopping.

10

Kevin

Aug 22, 2023

·

Stayed 2 nights

Everyone at the Highlands was exceptionally pleasant, helpful, and willing to go the extra mile. The renovated rooms helped our short getaway to feel indulgent. Kudos!

8

Jinhee

Jul 12, 2024

·

Stayed 2 nights

Remolded and very luxury but little small room size also because of the low sealing whenever I get up a bed my head bumped it

4

Lori

Aug 27, 2024

·

Stayed 2 nights

I was disappointed completely by this property especially given the price. The room was dark, dank, musty and outdated. The reality did not match the pictures at all. The property was misrepresented.

10

Shayna

Dec 25, 2025

·

Stayed 2 nights

EVERYONE, and I mean everyone, on the staff is incredibly kind and welcoming. From check-in, to check-out we did not see a single person who wasn’t smiling ear to ear. The room was beautiful and spacious with a comfortable bed and lush robes to use for the hot tub/pool. The pool is bath water warm and the hot tub is perfectly hot to make the cold weather blues melt away. We could not be more elated with our stay. Thank you to the entire staff for making our holiday so special!

10

Sue

Aug 8, 2023

·

Stayed 2 nights

We booked as a "last minute deals". Given the first weekend in August in extremely busy - I was having trouble finding lodging. Price was more than ususally spend on hotels, we decided to splurge. Very happy that we did! The room was FABULOUS. Decorated very classy. I have never seen a bathroom as clean in any other hotel I've stayed at. Check in staff were AMAZING. Definitely will try to come back for a longer stay!

10

Wayne

Jul 14, 2025

·

Stayed 2 nights

Great 2 night stay. Our room was spacious and updated. Great location to Harbor Springs and Mackinac Island.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is a standout, with friendly, helpful staff who often go above and beyond (welcome drinks, thoughtful touches, assistance with luggage and families). There are occasional complaints about unprofessional behavior or housekeeping follow-through.

Related guest reviews

2

Simone

Aug 11, 2025

·

Stayed 4 nights

the staff was unprofessional and nasty the rooms were dirty, rusty bathroom, bugs on sheets, furniture that was damaged from 1970’s.

8

Elke

Aug 15, 2024

·

Stayed 3 nights

Very friendly staff at check-in. Offered wine or a mimosa while checking in. Once at our room, decided we wanted an upgrade to main building for our anniversary. Staff explained due to us booking thru a third party, could not help us. When we got back to our room that night, a bottle of champagne and a nice anniversary card were waiting for us. Very much appreciated. Room and bathroom were super clean but could use an update. Beds were very comfortable.

10

Natalie

Jun 29, 2024

·

Stayed 6 nights

The staff was amazing. Everyone we dealt with was courteous and helpful. My kids unfortunately got a stomach bug while we were there. They set us up with another room to get some distance, brought my son a little care package and everything. They went above and beyond to accommodate us.

10

Kevin

Aug 22, 2023

·

Stayed 2 nights

Everyone at the Highlands was exceptionally pleasant, helpful, and willing to go the extra mile. The renovated rooms helped our short getaway to feel indulgent. Kudos!

8

Amy

Oct 9, 2023

·

Stayed 3 nights

Love the new check in building and the drinks and snacks to welcome guests!

10

ALLISON

Oct 7, 2025

·

Stayed 3 nights

My husband and I celebrated our 20th wedding anniversary last weekend at The Highlands. At check in, we were given a glass of champagne. It was a nice surprise! The views were beautiful, food was great and the hot tub was so relaxing. We loved the conscience of nearby attractions and places to dine. We will definitely be back!

10

Shayna

Dec 25, 2025

·

Stayed 2 nights

EVERYONE, and I mean everyone, on the staff is incredibly kind and welcoming. From check-in, to check-out we did not see a single person who wasn’t smiling ear to ear. The room was beautiful and spacious with a comfortable bed and lush robes to use for the hot tub/pool. The pool is bath water warm and the hot tub is perfectly hot to make the cold weather blues melt away. We could not be more elated with our stay. Thank you to the entire staff for making our holiday so special!

10

Jenna

Dec 30, 2024

·

Stayed 2 nights

I was so happy with my families stay at “The Highlands at Harbor Springs!” Check in was warm and welcoming. Staff came to my car to unload ski boots and bags. Our room was beautiful!! A separate sitting area. It was snowing while we were leaving and the staff was getting the snow off of my car while I was packing the car. Very impressive service!!! My family will definitely be back!! Thank you!!!

10

Celeste

Jul 27, 2025

·

Stayed 2 nights

Beautiful property and hotel. All staff on and off the golf course were friendly and helpful. We will be back:)

10

Errin

Jan 25, 2025

·

Stayed 2 nights

Hospitality was wonderful here. Couldn’t say anything negative about this resort.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Reviews describe the setting as scenic and convenient for Harbor Springs, Petoskey, and area attractions. It works well for golf and ski access.

Related guest reviews

10

Jacqueline

Jul 5, 2024

·

Stayed 2 nights

Great lodging, the shower was amazing, comfy bed and very comfortable room. Staff was very friendly. Golf and restaurants were walking distance or short drive. If you’re playing any of the Boyne courses, the highlands is a great place to stay!

10

Carla

Oct 11, 2024

·

Stayed 2 nights

Beautiful area, grounds & hotel. It's a definite place to stay. Lots to do.

10

Debra

Feb 3, 2025

·

Stayed 2 nights

The condo was perfect except for the heat situation. It was not controllable so we actually slept with the doors open despite the fact that it was freezing out. Restaurant was good. People were super nice. Grounds were beautiful. Location was perfect for touring the area and shopping.

10

Susan

Oct 2, 2025

·

Stayed 2 nights

Charming location, outstanding service!

10

ALLISON

Oct 7, 2025

·

Stayed 3 nights

My husband and I celebrated our 20th wedding anniversary last weekend at The Highlands. At check in, we were given a glass of champagne. It was a nice surprise! The views were beautiful, food was great and the hot tub was so relaxing. We loved the conscience of nearby attractions and places to dine. We will definitely be back!

10

Sheri

Oct 16, 2024

·

Stayed 2 nights

Beautiful grounds,wonderful room!

10

Wayne

Jul 14, 2025

·

Stayed 2 nights

Great 2 night stay. Our room was spacious and updated. Great location to Harbor Springs and Mackinac Island.

10

Penney

Feb 8, 2025

·

Stayed 2 nights

We stayed here for two nights and really enjoyed it! Great staff, great location and very comfortable and clean. We will absolutely return!

8

Dennis

Oct 14, 2024

·

Stayed 2 nights

Great location, beautiful view !

10

James

Jul 10, 2023

·

Stayed 2 nights

Love the property and all the available activities on site plus the location to Harbor Springs and Petosky.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Food quality gets positive mentions, and some appreciated on-site restaurants and special touches. Others found limited options or dated spaces, with pricing concerns for breakfast and coffee.

Related guest reviews

8

Elke

Aug 15, 2024

·

Stayed 3 nights

Very friendly staff at check-in. Offered wine or a mimosa while checking in. Once at our room, decided we wanted an upgrade to main building for our anniversary. Staff explained due to us booking thru a third party, could not help us. When we got back to our room that night, a bottle of champagne and a nice anniversary card were waiting for us. Very much appreciated. Room and bathroom were super clean but could use an update. Beds were very comfortable.

8

Joumana

Jan 26, 2025

·

Stayed 3 nights

Liked that it was a spacious room and a good cleaning service. Not many restaurants, not much entertainment for kids specially on this long MLK week end. I truly expected a bit more for the excessive amount it costs. Practical to be in the hotel but no Waw effect at all . Left early and realized that on such a busy week end they did not shovel the heavy snow from the entrance early on... it was a strange feeling... It was just practical for us .Teenagers skied at nubsnob but the little one skied at the highlands.

6

Jaime

Sep 9, 2025

·

Stayed 5 nights

Duning areas are dated and property is understaff

10

Steve

Oct 1, 2024

·

Stayed 3 nights

The room was fantastic it also had a balcony. They do have a breakfast which is extra and on the expensive side. One complaint is it could use more lighting as at night it is very easy to completely miss a turn you might need. It almost happened to me

10

Mark

Jul 20, 2024

·

Stayed 3 nights

Decided the day before to look for a place to stay near Harbor Springs to escape the heat down south and spend time bike riding up north. I had stayed at the Highlands 25 years ago for a ski trip so when it came up and was reasonably priced I decided to try it. We were happy with the room and the pools to spend time by. Lots of neat activities geared towards kids (movies on the lawn, smores). Was not very busy which made it extra quiet and relaxing. We did not do the downhill cross country but that was obviously very popular. We only ate at the pizza place one night and it was good, so I cannot speak to the other restaurants on site (BTW, highly recommend State Provisiions for Sunday breakfast). We would stay again.

10

Kristin

Jul 14, 2023

·

Stayed 2 nights

Beautiful property! We stayed a couple of nights with our 2 kids, 10 & 13. Everything was clean and beautiful. Property appeared to be undergoing updates but there was no affect on our stay at all. Room was renovated recently and very nice. The only downfall was the balcony was more or a Juliette balcony and not one you can sit on. Also, the sky chair lift, Segways and zip line we're not open for our M-W stay. Breakfast buffet was a bit pricey with no discount for kids noted. It would be nice for the cafe to offer more quick grab and go breakfast items.

10

Debra

Feb 3, 2025

·

Stayed 2 nights

The condo was perfect except for the heat situation. It was not controllable so we actually slept with the doors open despite the fact that it was freezing out. Restaurant was good. People were super nice. Grounds were beautiful. Location was perfect for touring the area and shopping.

10

ALLISON

Oct 7, 2025

·

Stayed 3 nights

My husband and I celebrated our 20th wedding anniversary last weekend at The Highlands. At check in, we were given a glass of champagne. It was a nice surprise! The views were beautiful, food was great and the hot tub was so relaxing. We loved the conscience of nearby attractions and places to dine. We will definitely be back!

10

Richard

Jul 25, 2023

·

Stayed 6 nights

Staff was friendly and helpful! Chef Mario makes the best food! I will be back here 0

8

patti

Sep 27, 2024

·

Stayed 2 nights

My biggest complaint was at the price I paid, you would think there would be complimentary coffee. I only had an expresso maker in my room - not even a Keurig. Also, the room was newly renovated, it was too "dark" for my liking. It was new and clean but dreary. Lastly, they had nice comfortable chairs but they did not face tv. Poor choice of layout in my oponion.

Was this helpful?

AI-generated summary based on recent guest reviews

The Highlands at Harbor Springs

Prices for The Highlands at Harbor Springs

About this property

Location

Room options

Suite (Heather Highlands Inn Pleasantview)

Standard Room, 1 King Bed (Main Lodge the Glen)

Standard Room (Heather Highlands Inn Inverness)

Loft (Heather Highlands Inn Pleasantview)

Loft (Heather Highlands Inn Inverness)

Deluxe Loft (Heather Highlands Inn Pleasantview)

Condo, 2 Bedrooms (Alpine Village)

Standard Room, 2 Queen Beds (Main Lodge the Hazel)

Deluxe Suite (Heather Highlands Inn Pleasantview)

Deluxe Room (Heather Highlands Inn Inverness)

Townhome, 3 Bedrooms (Heather Highlands)

Luxury Suite, 1 King Bed with Sofa Bed (Main Lodge the Rowan)

Deluxe Room, 2 Queen Beds (Main Lodge the Hazel)

Cottage, 3 Bedrooms (Ross)

Guest reviews of The Highlands at Harbor Springs

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Highlands at Harbor Springs