Is parking available at the hotel?

Self parking is available on-site for a fee of USD 10.00 per night. Limited parking is offered, and reservations are not required.

What breakfast options are offered?

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee ranging from approximately USD 15 to 30 per person.

Are pets allowed at the property?

Pets are allowed at the hotel with a fee of USD 50.00 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee of USD 50.00, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on accessible rooms and facilities are not provided.

What is the hotel's location in relation to nearby attractions?

The hotel is located just steps from the Overland Park Convention Center and a 3-minute drive from Towne Center Plaza. It is approximately 3.7 miles from the Museum at Prairiefire and 4.4 miles from Overland Park Golf Course- Main.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, with access available from 8:00 AM to 10:00 PM.

What are the policies regarding children staying at the hotel?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds or cribs?

The hotel offers rollaway beds for a fee of USD 25 per day, subject to availability. Advance request or confirmation is required for rollaway beds.

Sheraton Overland Park Hotel at the Convention Center

Average nightly price at Sheraton Overland Park Hotel at the Convention Center by month, last 12 months (USD)
Month	Average price
January	$168
February	$185
March	$210
April	$230
May	$199
June	$218
July	$211
August	$192
September	$189
October	$234
November	$186
December	$175

What guests think

Across recent reviews, guests describe Sheraton Overland Park Hotel at the Convention Center as clean, comfortable, and well-run, with friendly staff, a convenient location for the convention center, and enjoyable pool, hot tub, and lounge amenities.

Many also praise the on-site restaurant and bar, though breakfast is not included and can feel pricey. Common frustrations include paid or inconvenient parking, confusing elevator routes or outages, occasional noise during busy events, and sporadic housekeeping or maintenance misses. Overall, expect a modern stay well suited to conferences and families, with a few trade-offs to note.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests highlight the indoor pool, hot tub, gym, and lively bar/lounge as enjoyable amenities. Many mention paid or inconvenient parking and confusing or crowded elevators; the pool is often busy during events, with an isolated cleanliness concern noted.

Related guest reviews

10

Kristopher Lindsey

Oct 27, 2025

·

Stayed 1 night

The room was very clean. The provided toiletries were top notch ands smelled excellent. The bar and restaurant had excellent service and food/drinks. My only complaint was the elevators, they were confusing and having to use two to get from the lobby to the parking area was kinda a pain.

10

Ana

Jun 27, 2024

·

Stayed 2 nights

If I could give a hotel 10 stars, this would be the one to get them. The hotel was so clean and so inviting. I absolutely loved our room and quite miss it. It is so clean. The beds are so comfortable. The staff is so kind. We didn’t visit the pool, but we did check it out and it was great. They have this outdoor patio with beautiful fireplaces that you can light up and sit around in the evening. Parking was such a breeze they have $10 a day parking on the back of the hotel or free parking along side of the street. We chose to do the $10 parking and it was great. We did not visit the bar or restaurant, but whenever we came in and out, there was always plenty of people there. The only bad thing that I would say that this hotel has is the elevator that brings you up to the lobby from the parking lot. The $10 parking lot is that it’s very outdated. It’s very slow and it’s super hot in that hallway and I believe that’s the only entrance into the lobby from that parking lot that’s the only thing that I would change, but I love the hotel. I would absolutely stay again , I will be staying here anytime I visit Kansas City.

6

Max

May 22, 2024

·

Stayed 2 nights

Not up to usual standards. Stayed here 6 months ago, and it was great then, not so much this time. Pool dirty and in need of filter system upkeep. Cloudy, with visible dirt at bottom of pool. One pillow clearly had not been washed, snot on pillowcase. Food subpar. Parking exit restricted to only one way out, used to be two. Room linenes still in hallway well into the night. Maids appear to be understaffed.Looks like management has checked out.Can no longer recommend this Hotel.

10

Keith

Dec 2, 2024

·

Stayed 3 nights

The front desk was very nice. The breakfast was amazing. The room was clean. The pool and jacuzzi were clean and e joyable. Loved the eorkout facility.

8

Monika

Mar 21, 2024

·

Stayed 2 nights

This is a nice and upscale hotel only a 2 minute walk to the Convention Center. The only thing that surprised me is that parking is $10 per night and breakfast is $19 tax and tip at a sit-down restaurant. The pool is nice, but they do not enforce the rules of anyone under 16 needing an adult with them and no horseplay or rowdiness. The room was nice and spacious with plenty of space to relax and unwind.

8

Christina

Jul 17, 2024

·

Stayed 3 nights

Overall great experience as usual. However since my last stay' you now have use cards on the elevator to gwt to tour floor...at times carrying bagge while dealing with a toddler made this annoying if i forgot to pull the room key out. And now parking is more inconvenient unless you pay

8

christopher

Oct 5, 2025

·

Stayed 1 night

Nice hotel, good location, clean room, comfy bed. I despise being charged for parking, especially on an open parking lot in an area that really should not be charging for parking. Also, the coffee shop is unfortunately a Starbucks, which is not someplace I like to patron

10

Kimberly

Mar 19, 2023

·

Stayed 1 night

Pool area was great for my kids! The hot tube was an added bonus. The restaurant had great food, but they were short staffed so service was slow. A bit overpriced but good. Would recommend!

4

Julie

Aug 11, 2023

·

Stayed 1 night

20 floors in this hotel and they only had 2 luggage carts. There was a concert in town and a dance competition so the hotel was packed. They also had 2 out of the 4 elevators out of order. When you are handicapped it is difficult to stand for long periods of time and you can’t climb several flights of stairs.

10

Amy

Jul 2, 2024

·

Stayed 4 nights

We had a great stay. Front desk was very helpful. Rooms clean and spacious. Pool is indoors, and it’s humid but overall a nice experience. Lobby bar and restaurant had great selection

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Cleanliness

Reviews frequently describe the property and rooms as very clean and well maintained. There are occasional lapses, including missed housekeeping, stained or unwashed linens, stray hair or trash, and a few reports of pests or strong bleach odors.

Related guest reviews

4

Cory

Oct 13, 2024

·

Stayed 1 night

Great staff, all the pillows are old and coming apart, same with the blankets. The blanket was covered in hair, sheets were covered in hair and stains, and one of the stains on the sheets looked like blood. Pillow cases were stained and covered with hair also. Showers are not meant for a big guy, I’m 6’3 285lbs and couldn’t even stand and shower facing the shower head. Had to stand side ways the whole time.

10

gordon

Jul 7, 2025

·

Stayed 3 nights

Have stayed there several times and they keep the property spotless. from the moment you walk into the lobby and check in one notices the pristine condition on this hotel. The rooms are beautiful and perfectly clean. The Starbucks on the property has a huge selection to choose from and are prepared to the same standards as the stand alone stores. most importantly upon arrival you are treated as though you are family !!! truly amazed how friendly the staff was....

10

Walt

Jun 7, 2025

·

Stayed 1 night

Very clean and upscale. Nice breakfast buffet. Staff was very courteous and professional..

6

Kalah

Jun 26, 2024

·

Stayed 2 nights

I had a couple of bugs on my pillows.

10

Darnesha

Apr 23, 2024

·

Stayed 5 nights

The hotel is beautiful and room was clean and spacious with a nice view. The staff was courteous and helpful.

6

Jennifer

Nov 17, 2025

·

Stayed 2 nights

There was trash in the room and the shower curtain liner was dirty. Literally nobody that worked there smiled. You were made to feel very unwelcome. It’s an adequate basic hotel but definitely wouldn’t be first choice. They put a $50 hold on my credit card and won’t remove it for 10 days. Said that is standard practice. It’s not how the other 3 hotels that I stayed with this month did things. Also fell in lobby over furniture sitting out in the walkway. Hotel staff showed no concern and said a lot of people trip over that.

10

Chad

Jan 12, 2026

·

Stayed 1 night

Great service, clean room!!

8

Jeff

Jun 5, 2023

·

Stayed 2 nights

Restroom was not very clean. There was a ball of hair on the shower wall. There also was a used razor in the shower caddy.

10

Marcus

Jun 22, 2025

·

Stayed 1 night

Very clean room and property. Would definitely recommend this hotel and will stay again

10

James

Jun 3, 2025

·

Stayed 1 night

Staff was excellent. Property was very clean.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and spacious, with quiet options and some nice views; many guests like the beds. Downsides raised include small or dated bathrooms, temperature control issues, limited in-room amenities (e.g., no microwave), and noise from hallways during busy periods.

Related guest reviews

4

alexandrea

Jun 18, 2023

·

Stayed 1 night

Air conditioning was very old or just not working well. It was very uncomfortable sleeping in a stuffy room. I didn’t realize there was no microwave in the room. When I tried to reach out to the front desk no one answered. I hate to point out but for some reason we had to opened toilet paper rolls. I’m sorry but that is just disgusting

10

James

Feb 12, 2023

·

Stayed 1 night

Check in was easy and quick. The room was clean and nice. We had a corner room which was very quiet. The lounge downstairs was also a grill with some tasty food. The hotel was close to shopping and entertainment. We would definitely recommend this hotel.

8

Kim

Aug 6, 2023

·

Overall the stay was great. The hotel is clean, beds are comfy, staff is nice and efficient. It’s a great location to jump on the highway and get to Arrowhead easily or jump on the highway and get downtown easily. There are good fast food places not far. The only problem we had was it’s not too quiet. I could hear the adjoining rooms conversation at night and all the doors opening & closing and talking in the hallway. I would recommend, especially if you’re a heavy sleeper.

8

Jennifer

Oct 2, 2024

·

Stayed 1 night

The room was outdated and small. I liked having the restaurant on site and the parking area. Other than that it was a long walk to the room and it just wasn’t that nice.

8

Adam

Feb 10, 2025

·

Stayed 1 night

Room was hot and temp would not turn down to what it was set at

8

Beverly

Aug 18, 2024

·

Stayed 1 night

Staff was wonderful! Hotel was beautiful. Location was very nice. Only reason I didn't give it 5 stars for comfort was the bed. It made my back sore.

10

Darnesha

Apr 23, 2024

·

Stayed 5 nights

The hotel is beautiful and room was clean and spacious with a nice view. The staff was courteous and helpful.

10

EunSun

Jan 30, 2025

·

Had a lovely stay at Sheraton. The room was big and spacious and the bathroom was clean. It’s very quiet mostly because everything is so spread out and there’s really not much within walking distance but I enjoyed the peace and quiet. Definitely will keep on my list for when I go back to Kansas.

10

Kathy

Oct 6, 2025

·

Stayed 1 night

We love this hotel! The rooms are so comfortable. It's in a nice area and the staff are friendly and helpful. I wish the bathrooms would have three or four towels instead of just two, but that is a small complaint. Reasonably priced for a nice hotel.

6

Douglas

Jan 6, 2023

·

Stayed 19,358 nights

The Hotel is spacious and clean. The room decor was excellent.

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Service

Staff are widely described as friendly, professional, and helpful, with smooth check-ins and responsive teams. However, some guests reported delays with rooms not ready, inconsistent housekeeping, early restaurant closure or understaffing, and occasional unhelpful or unresponsive interactions.

Related guest reviews

10

Tim

Jun 16, 2025

·

Stayed 2 nights

Exceptional in virtually every aspect of customer service.

10

Karen

Jan 31, 2023

·

Stayed 2 nights

The people at the desk when I checked in and that evening were friendly and helpful.

6

Dandi

Apr 29, 2024

·

Stayed 2 nights

Service in the restaurant is poor. Not enough staffing to keep up with your business.

4

Rodolfo

Aug 3, 2024

·

Stayed 1 night

Booked room on Expedia. Get to the hotel and they don’t have any rooms ready. Only way to get in a room was to pay for an upgrade to a suite which I did because we were on a tight timeframe for the event we had to get to.

6

Gentry

Aug 3, 2024

·

Stayed 1 night

Was staying here for a concert, but when we got there to check in our room wasn’t ready. Was told I would get a call, never got one. Luckily we had friends staying there as well so we could get ready, but one reason of getting a hotel was so we could get ready before concert, so then we had to check in when we got back which was fine, but ended up paying over $200 just to be in our room for a total of 6 hours.

10

Anntrovella

Dec 1, 2024

·

Stayed 2 nights

Our stay was simply wonderful. All the staff were very warm and kind. They went over and beyond to make sure our stay was amazing. Thank you All!

10

Kathy

Oct 6, 2025

·

Stayed 1 night

We love this hotel! The rooms are so comfortable. It's in a nice area and the staff are friendly and helpful. I wish the bathrooms would have three or four towels instead of just two, but that is a small complaint. Reasonably priced for a nice hotel.

6

Jennifer

Nov 17, 2025

·

Stayed 2 nights

There was trash in the room and the shower curtain liner was dirty. Literally nobody that worked there smiled. You were made to feel very unwelcome. It’s an adequate basic hotel but definitely wouldn’t be first choice. They put a $50 hold on my credit card and won’t remove it for 10 days. Said that is standard practice. It’s not how the other 3 hotels that I stayed with this month did things. Also fell in lobby over furniture sitting out in the walkway. Hotel staff showed no concern and said a lot of people trip over that.

10

Laurel

Apr 6, 2025

·

Stayed 1 night

Customer service was excellent

4

Mercy

May 27, 2025

·

Stayed 2 nights

- I returned in the early hours on my second night to find room had not been cleaned, nor refreshed. No clean towels. Staff lied, by documenting (per day supervisor) that the room had been refreshed, - I requested coffee for two. One and half cup of lukewarm coffee was served. I requested hot coffee. - Restaurant staffer told me the lady manager was in the building, however, when I asked for her at the front desk, a gentleman who said he was the day supervisor said he was the administrator on duty! - After paying so much money per night, I look forward to hearing a good reason why my room was not cleaned or refreshed. - Disappointed customer.

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Location

Right next to the convention center and in a safe, pleasant area, the hotel offers easy access to highways and area attractions. Several note limited walkable options nearby, though driving to restaurants and venues is straightforward.

Related guest reviews

10

Bart

Jan 23, 2023

·

Stayed 1 night

Staff was excellent and the property was very clean. The hotel was located in a nice neighborhood and close to many attractions.

10

Lauren

Dec 22, 2024

·

Stayed 2 nights

This property was exceptional. Very clean and upgraded. Centrally located, easy to get in and out of. We had a wonderful stay and definitely would stay again.

10

Samantha

Apr 13, 2025

·

Stayed 3 nights

Was in town for a convention at the convention center next door.

8

Kim

Aug 6, 2023

·

Overall the stay was great. The hotel is clean, beds are comfy, staff is nice and efficient. It’s a great location to jump on the highway and get to Arrowhead easily or jump on the highway and get downtown easily. There are good fast food places not far. The only problem we had was it’s not too quiet. I could hear the adjoining rooms conversation at night and all the doors opening & closing and talking in the hallway. I would recommend, especially if you’re a heavy sleeper.

10

Thomas

Oct 24, 2024

·

Stayed 2 nights

Close to convention center

10

Cindy

Jun 21, 2024

·

Stayed 2 nights

Great place to stay and close to restaurants, shops, etc.

10

EunSun

Jan 30, 2025

·

Had a lovely stay at Sheraton. The room was big and spacious and the bathroom was clean. It’s very quiet mostly because everything is so spread out and there’s really not much within walking distance but I enjoyed the peace and quiet. Definitely will keep on my list for when I go back to Kansas.

10

Greg

Apr 18, 2023

·

Stayed 1 night

Beautiful hotel. Quiet & comfy rooms. Easy access to several restaurants.

10

chad

Jan 12, 2025

·

Stayed 1 night

Always great to stay here! We have a company gathering next door at convention center, so it’s very convenient.

10

Brandie

Mar 1, 2025

·

Stayed 1 night

It’s a great location

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AI-generated summary based on recent guest reviews

Dining

Many guests enjoy the on-site restaurant and bar and praise the breakfast buffet. Others found breakfast not included and relatively expensive, with occasional slow service or uneven room-service and dinner quality.

Related guest reviews

6

Jenna

Jul 18, 2023

·

Stayed 2 nights

The lobby was beautiful which provided me with high hopes of the rest of the spaces. Unfortunately, the rest of the experience was not to my expectations. The room and bathroom was not cleaned to my standards. The smell of the bathroom water was that of rotten eggs. The a/c could never quite catch up with the heat coming in through the large windows. The parking is pay per night at $10/night. The elevator for the parking area smelled of stale air. The continental breakfast buffet was not worth the $19, some of the hot food items were undercooked and the wait staff only refilled drinks when waved down to do so. The room was not attended to on the second day of the stay so I had to ask the desk for more towel. The second night of my stay, I ordered room service. The order was incorrect and the chicken wings were cold. The check out process was easy.

10

Lisa

Apr 1, 2025

·

Stayed 1 night

Great place to stay. Rooms were clean loved the restaurant and bar in the hotel and we loved it was close to literally anything you may want to do.

10

Abayomi

Aug 14, 2024

·

Stayed 1 night

The Breakfast Buffet was great,. Ambience was A

10

Nichole

May 17, 2025

·

Stayed 1 night

Excellent hotel, very clean and up to date. Friendly staff and great dining.

8

Sharae

Jun 16, 2024

·

Stayed 1 night

I didn’t like how they charge $20 for a breakfast buffet instead of having breakfast complimentary to their hotel guests. Otherwise, everything else was great!

6

Dandi

Apr 29, 2024

·

Stayed 2 nights

Service in the restaurant is poor. Not enough staffing to keep up with your business.

10

nathan

Sep 26, 2025

·

Stayed 2 nights

Great upscale property with many amenities. The restaurant/ bar was great for breakfast/lunch/dinner. My wife and I enjoyed our stay and plan to visit again.

10

Cammie

Jan 16, 2025

·

Stayed 1 night

The hotel was very clean and the staff was friendly. We had multiple meals on-site, and the food was excellent, as well.

10

Benny

Sep 19, 2024

·

Stayed 2 nights

The breakfast was wonderful

10

Kimberly

Mar 19, 2023

·

Stayed 1 night

Pool area was great for my kids! The hot tube was an added bonus. The restaurant had great food, but they were short staffed so service was slow. A bit overpriced but good. Would recommend!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9 $193	10 $193
11 $159	12 $199	13 $362	14	15 $454	16 $1,593	17 $1,594
18 $179	19 $221	20 $1,218	21 $265	22 $224	23 $175	24 $192
25 $158	26 $223	27 $301	28 $218	29 $211	30 $142	31 $142

Su	Mo	Tu	We	Th	Fr	Sa
1 $144	2 $206	3 $283	4 $294	5 $1,026	6 $189	7 $1,218
8 $158	9 $189	10 $1,255	11 $237	12 $180	13 $142	14 $140
15 $147	16 $168	17 $208	18 $233	19 $178	20 $184	21 $174
22 $140	23 $172	24 $172	25 $159	26 $159	27 $172	28 $161
29 $138	30 $169

Sheraton Overland Park Hotel at the Convention Center

Prices for Sheraton Overland Park Hotel at the Convention Center

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Club Room, 1 King Bed

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Club Room, 1 King Bed, Corner

Room, 1 King Bed

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Junior Suite, 1 King Bed with Sofa Bed

Club Room, 2 Queen Beds

Guest reviews of Sheraton Overland Park Hotel at the Convention Center

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Overland Park Hotel at the Convention Center

Prices for upcoming dates