Name: Best Western Chicago Southland
Address: 4375 Frontage Road,Oak Forest,Illinois 60452,US, Oak Forest, Illinois, United States of America, Oak Forest, Illinois, US
Price range: $93–$299 per night
Rating: 5.9

What guests think

Reviews of Spark by Hilton Oak Forest describe a stay with friendly staff and budget pricing but frequent issues, including cleanliness problems, maintenance troubles, and facilities like the pool, hot tub, and elevator often closed or not working.

Noise from thin walls is mentioned repeatedly, while some guests found beds comfortable but disliked the small, flat pillows and basic furnishings. Breakfast feedback is mostly negative for limited, low-quality options, though a few guests said it was adequate. Several note construction and difficult access or an uneasy area; others liked proximity to Tinley Park events. Expect a budget stay with significant trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool closed and the hot tub or spa out of order; some say no fitness room despite listings. Elevator problems, construction and limited parking, and broken or moldy ice machines also come up.

Related guest reviews

4

Amanda

Sep 29, 2024

·

Stayed 1 night

Hot tub didn’t work, rooms were dirty, unsafe back parking lot

8

Melissa

Mar 18, 2024

·

Stayed 1 night

The room was nice, staff was great. Nice pool and hot tub too.

4

Heather

Sep 16, 2025

·

Stayed 1 night

Pool was closed and was not informed ahead of time. Was told my manager the next day should of been offered bracelets to go next door to their affiliate to use pool but was not offered. The pool was the entire reason we booked this hotel, had canceled a previous hotel for pool cloaure.

6

Julie

Aug 14, 2025

·

Stayed 1 night

Limited options for someone with food allergies, bed was comfortable but room was hastily remodeled. Drywall dust everywhere, bathroom sink p trap not connected, shower curtain rod was moved and had wet drywall mud still in the patches, lock on door was hanging off. No one at desk for 10 minutes upon arriving, had to go ask for towels. Ice machine was broken and the one on the lower level was moldy. Pool was hot, hot tub out of order. For the price it was ok, room was just slapped together and not properly cleaned after construction.

2

Sara

Aug 18, 2025

·

Stayed 1 night

I booked specially for the pool. The pool was closed for maintenance and my family was very disappointed. Also said there was a fitness center but there is not one on the premises

6

Tracey

Feb 26, 2024

·

Stayed 1 night

The hotel with a shared parking lot is doing construction. Therefore the parking lot is tore up. First red flag but it was already pd by then. The pics are true but not. I did not visit the pool so idk. It was open tho which is a plus for this time of year. The staff was wonderful and very nice. Staff at the desk at z2a and everything. Thank you. Now the stay… there were patches missing on the walls and a bunch of dlvd boxes in the lobby and hall as if they were doing construction as well even tho they’re not. Maybe soon, idk The sound barrier…. Omg…the rooms on each side of me were loud. One room was arguing at the top of their lungs at 2a. The other side just talks extra extra loud. Sounded like a party at 2a but after dosing off and waking up at 6a, it was just a man and woman couple who’s in there talking loud. Now 8:11a and she hasn’t shut the hell up yet. Check out is noon tho so “if” they ever shut u, others can possibly sleep. I’m prepping to leave. 2 hrs from home. I’m going home to my own quiet. I understand it’s a hotel but at some point there has to be courtesy for the other customers. Ijs

4

Elizabeth

Jul 25, 2023

·

Stayed 2 nights

Staff does not provide room cleaning unless you ask for it. This was not communicate at check in. Furniture in room and carpets are in bad repair. Limited parking and major construction having next to hotel.

6

Tiffany

Jan 29, 2024

·

Stayed 1 night

Wish it would of said the pool close

4

Sharice

Nov 16, 2025

·

Stayed 1 night

Pool and spa was not working or accessible. Menu choices limited, bananas/fruit was old. Had to change rooms due to snoring/loud neighbors at 1am. Was only given an extra hour to checkout, didn't get to bed again until after 2am. Not pleased with this experience. Did not have an exercise room as stated on website or microwave in the room.

2

Brooke

Jul 11, 2023

·

Stayed 3 nights

There was no Wi-Fi when we arrived and we could only pay in cash so we had to leave and get $600 some odd dollars in cash to avoid their ridiculous ATM fees. They had our rooms wrong as well. I had my two children with me that were looking forward to swimming, but the pool was actually down the whole four days we were there! And to top it off, the elevator was broke the majority of the time, and we had to take stairs with my two elderly parents! The staff was very rude, and hard to understand with the thick accents that they had. The Night Shift worker was actually sitting in the chair, talking on the phone, picking crud and dead skin from between her toes, and didn’t wash her hands to help us when we needed a new key for our room. I have never experienced anything like this in any hotel in my life and we will absolutely never return to this hotel!

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Cleanliness

Cleanliness concerns are frequent: dirty rooms and bathrooms, stained or worn linens and carpets, strong smoke or weed odors, and pests reported; a minority of reviews note clean, fresh-smelling rooms.

Related guest reviews

6

Dennisha

Oct 20, 2024

·

Stayed 1 night

Walls are thin. Room had a funny smell, and floors/walls are a little dirty.

4

Jose

Sep 16, 2024

·

Stayed 1 night

Woke up to ants crawling on nightstand, Sheets were stained, Bathtub and toilet had stains

4

Brett

Jul 29, 2024

·

Stayed 1 night

Our door didn’t lock. Toilet leaked. Overall very dirty.

2

D. Alan

Jul 27, 2024

·

Stayed 1 night

True Definition of DIRTY blood stains on the bed sheets, Expedia didn't help me get my money back !

10

Michelle

Jul 10, 2023

·

Stayed 1 night

Much better stay than most. Need to clean up the trash in the back parking lot but overall a good stay. Clean smells fresh and comfortable bed.

10

Mikeya

Jun 13, 2023

·

Stayed 1 night

Very clean hotel

2

Raymond

Oct 30, 2024

·

Stayed 1 night

This is the worst hotel I have stayed in my entire life. It was dirty, the walls were not sealed at the window joints the floor was indescribable. Horrible, horrible stay. Highly NOT RECOMMENDED.

6

José

Jun 4, 2024

·

Stayed 3 nights

carpet on halls looks very dirty

4

Ralphael

Aug 26, 2024

·

Stayed 2 nights

Well, to start off, the first room, had dirty sheets, a major hole in the wall, no towels, and the desk lights didnt work. The second room had cigarette burns on the sheets, but they were washed. The cable didnt work but someone came and fixed it 30 minutes later.

2

matt

Nov 3, 2024

·

Stayed 1 night

Was very dirty, had garbage bags at front enterance

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Rooms

Rooms are basic and dated with thin walls and noise from neighbors; some report comfortable beds but small, flat pillows and cheap furnishings. Wi-Fi reliability and in-room amenities vary, and some rooms feel hastily remodeled.

Related guest reviews

8

Tyrome

Aug 10, 2025

·

Stayed 2 nights

Very nice hotel and rooms. Nice stay that was very quite at night.

6

ROBERT

May 29, 2023

·

Stayed 1 night

BEDS WERE UNCOMFORTABLE

6

Julie

Aug 14, 2025

·

Stayed 1 night

Limited options for someone with food allergies, bed was comfortable but room was hastily remodeled. Drywall dust everywhere, bathroom sink p trap not connected, shower curtain rod was moved and had wet drywall mud still in the patches, lock on door was hanging off. No one at desk for 10 minutes upon arriving, had to go ask for towels. Ice machine was broken and the one on the lower level was moldy. Pool was hot, hot tub out of order. For the price it was ok, room was just slapped together and not properly cleaned after construction.

10

chiffon

Sep 22, 2025

·

Stayed 5 nights

I loved it! Everything was on point except the pillows lol omg they were terrible it was hollow and like it wasn’t anything in them and it flattened immediately and it wasn’t a microwave in the room but that wasn’t too much of in there issue an inconvenience I might add BUT the staff was really nice the hotel and rooms smelled fresh and inviting and the bed was really comfortable. That is my new go to spot when I go home to Chicago for visits but you if they could just get better pillows that would be great

10

Korinne

Feb 19, 2023

·

Stayed 1 night

It was clean. The rooms are a nice size. I think they need to replace the windows. They look dirty and old

8

VALERIE

Sep 26, 2025

·

Stayed 3 nights

This new hotel rooms had an old air condition the bathroom vent did not function

8

Jimmie

Aug 17, 2025

·

Stayed 1 night

The stay was good but the room was very basic. The furniture was fairly cheap looking but overall the room service it purpose

8

Melissa

Jul 26, 2025

·

Stayed 1 night

Overall the hotel is great! We stayed there for the night after attending a concert at Tinley Park, so the location is perfect. I’m taking off a star ONLY because the walls are extremely thin. You can hear everything. At 6am I swear there was a soccer game on the floor above us and full conversation maybe next door or in the hall. Balls were bouncing and shaking everything. Other than that, it was a great experience and would definitely stay there if attending another concert!

4

Cody

Sep 8, 2024

·

Stayed 1 night

Husband and I went for a day/night away and for one the access road was difficult to see, as soon as I walked in our room I was about knocked over with a deodorizer that was not pleasant (which I think was probably to cover smoking smells and I requested a non smoking room), neighbors were either really loud or the walls are extremely thin!

2

Brooke

Jul 11, 2023

·

Stayed 3 nights

There was no Wi-Fi when we arrived and we could only pay in cash so we had to leave and get $600 some odd dollars in cash to avoid their ridiculous ATM fees. They had our rooms wrong as well. I had my two children with me that were looking forward to swimming, but the pool was actually down the whole four days we were there! And to top it off, the elevator was broke the majority of the time, and we had to take stairs with my two elderly parents! The staff was very rude, and hard to understand with the thick accents that they had. The Night Shift worker was actually sitting in the chair, talking on the phone, picking crud and dead skin from between her toes, and didn’t wash her hands to help us when we needed a new key for our room. I have never experienced anything like this in any hotel in my life and we will absolutely never return to this hotel!

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Service

Many guests highlight friendly, welcoming staff; however, recurring issues include slow or confusing check-in, limited communication, and shortages like towels, with occasional reports of rude or unprofessional behavior.

Related guest reviews

8

Ron

Sep 15, 2025

·

Stayed 2 nights

People at the desk were very helpful

8

Anthony

Sep 27, 2025

·

Stayed 3 nights

The hotel was very clean, the staff was very friendly, and the breakfast was sufficient for the price.

6

Angel

Jul 26, 2024

·

Stayed 1 night

The lady was nice when she finally got to the desk.

10

Ulysses

Sep 6, 2024

·

Stayed 1 night

Great staff

6

Lauren

Jul 20, 2025

·

Stayed 1 night

The front desk person, while nice did not explain anything regarding the property or amenities. We had to visit the front desk 3 separate times to get information about breakfast, obtaining a non existent do not disturb sign and getting more than one set of towels in a king room. I'm disappointed in this Hilton stay.

2

Denise

Apr 21, 2024

·

Stayed 1 night

I didn't like that our room wasn't ready at 5:30pm when check in was 3pm there was broken glass on the floor and waited another 45 minutes for another room it still wasn't ready so we went to a different hotel.

4

Elizabeth

Jul 25, 2023

·

Stayed 2 nights

Staff does not provide room cleaning unless you ask for it. This was not communicate at check in. Furniture in room and carpets are in bad repair. Limited parking and major construction having next to hotel.

10

Antwain

Mar 2, 2025

·

Stayed 1 night

Good People & service

10

William

Oct 7, 2025

·

Stayed 4 nights

Clean Ryan’s wonderful continental breakfast. Staff greeted us warmly and were very kind and friendly.

2

Brooke

Jul 11, 2023

·

Stayed 3 nights

There was no Wi-Fi when we arrived and we could only pay in cash so we had to leave and get $600 some odd dollars in cash to avoid their ridiculous ATM fees. They had our rooms wrong as well. I had my two children with me that were looking forward to swimming, but the pool was actually down the whole four days we were there! And to top it off, the elevator was broke the majority of the time, and we had to take stairs with my two elderly parents! The staff was very rude, and hard to understand with the thick accents that they had. The Night Shift worker was actually sitting in the chair, talking on the phone, picking crud and dead skin from between her toes, and didn’t wash her hands to help us when we needed a new key for our room. I have never experienced anything like this in any hotel in my life and we will absolutely never return to this hotel!

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Location

Mixed: convenient for Tinley Park concerts, but several note difficult access, nearby construction, and an area that feels unsafe or isolated.

Related guest reviews

2

Ya Qing

May 25, 2023

·

Stayed 1 night

Area is very unsafe, guests next door are blasting music and screaming early in the morning, and banging doors which means neighbourhood is not safe and walls are thin. Hotel and rooms are not well maintained, the bathroom door doesn’t close properly unless you slam the door, the shower makes a squeaky noice when turning to hot water, and the handle is properly screwed. Found a hair in one of the “clean” towels. Overall, not a safe area nor a well maintained building.

2

Carolyn

Mar 19, 2024

·

Stayed 2 nights

I don't even know where to start... this location is in a bad part of town, and the lot is a mess. Incredibly hard to park and back out of a space. Going into the hotel, I got into my room and there were stains everywhere. The wall, the shower, the mirror had splatters of something on it, the floor looked so beat up, the outlet hardly worked next to bed, the shower was filthy (the curtain was dirty old and grimey, and the shelves were never cleaned). The shower pull knob barely worked, and hot water did not last more than 10 minutes. The window was wide open when I walked in, and I was surprised to not see any bird droppings in the room. Not pleased at all and would like some sort of refund or reimbursement. Will not come here again. Felt so unsafe and disgusted. Also, I booked this hotel because they had breakfast in the mornings, but all they had for breakfast was slices of square bread in a open pan with a tub of singular packets of butter next to it. Had 2 off brand bowls of cereal, but looked like it was in there for awhile. 0/10.

10

Michelle

Jul 10, 2023

·

Stayed 1 night

Much better stay than most. Need to clean up the trash in the back parking lot but overall a good stay. Clean smells fresh and comfortable bed.

6

Tracey

Feb 26, 2024

·

Stayed 1 night

The hotel with a shared parking lot is doing construction. Therefore the parking lot is tore up. First red flag but it was already pd by then. The pics are true but not. I did not visit the pool so idk. It was open tho which is a plus for this time of year. The staff was wonderful and very nice. Staff at the desk at z2a and everything. Thank you. Now the stay… there were patches missing on the walls and a bunch of dlvd boxes in the lobby and hall as if they were doing construction as well even tho they’re not. Maybe soon, idk The sound barrier…. Omg…the rooms on each side of me were loud. One room was arguing at the top of their lungs at 2a. The other side just talks extra extra loud. Sounded like a party at 2a but after dosing off and waking up at 6a, it was just a man and woman couple who’s in there talking loud. Now 8:11a and she hasn’t shut the hell up yet. Check out is noon tho so “if” they ever shut u, others can possibly sleep. I’m prepping to leave. 2 hrs from home. I’m going home to my own quiet. I understand it’s a hotel but at some point there has to be courtesy for the other customers. Ijs

8

Elisa

Mar 12, 2023

·

Stayed 1 night

it was convenient

6

Brian

Jun 13, 2023

·

Stayed 1 night

Place was absolutely fine and staff were very nice. Just in a very tough part of town.

8

George

Aug 3, 2025

·

Stayed 3 nights

Difficult to get to.

6

Nathaniel

Mar 8, 2023

·

Stayed 2 nights

Hotel was decent especially for the price but the construction next door can kill your car at night,my room was clean and comfortable with a great staff.

8

Melissa

Jul 26, 2025

·

Stayed 1 night

Overall the hotel is great! We stayed there for the night after attending a concert at Tinley Park, so the location is perfect. I’m taking off a star ONLY because the walls are extremely thin. You can hear everything. At 6am I swear there was a soccer game on the floor above us and full conversation maybe next door or in the hall. Balls were bouncing and shaking everything. Other than that, it was a great experience and would definitely stay there if attending another concert!

8

Michele

Mar 25, 2024

·

Stayed 1 night

My stay was okay. The hotel was a bit off path. Somewhat isolated. Not a good choice of breakfast foods. The towels were very small too. Like a child towel. Pretty decor.

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Dining

Breakfast is often criticized for limited, low-quality options (e.g., warm juice and old fruit) and not being replenished or available; a few guests found it sufficient or enjoyed a simple continental option.

Related guest reviews

8

Cheyenne

Feb 19, 2024

·

Stayed 2 nights

Not a very good breakfast selection … they didnt have enough towels in my room but gave clean ones when i asked for more . Very kind staff. Very clean room looks as advertised !!! No bugs!!!! Very comfortable stay.will definitely book again

6

Niki

Aug 10, 2024

·

Stayed 3 nights

Iron was missing. Fridge had a towel in it and leaked water on the floor. 'Breakfast' was non exhistent. Weed smells came through the wall. Pillows were few and small ( think couch throw pillows from dollar tree). I guess you get what you pay for so

8

alexandra

Sep 12, 2024

·

Stayed 1 night

Staff were great. Walls of the room could stand to have a magic eraser taken to them. Towels left little fiber residue all over after use and bed sheets weren’t that soft. Breakfast left something to be desired. But overall, a decent and safe place to stay for a night if passing through the Chicago area.

8

Angela

Jun 4, 2023

·

Stayed 1 night

The breakfast sucked. We went out at around 6:30 to 7 and there was really no breakfast left. I asked if they will refill the breakfast and the girl said yes but no one showed up while we waited so we ended up going elsewhere for breakfast. Pretty inconvenient since we booked trying to save in breakfast. The carpet and bathroom dirty and dingy especially for the price paid for the room. The furniture disgustingly old. Lots of construction in front.

2

Ahmad

Jan 17, 2023

·

Stayed 19,373 nights

noisy very dirty and no breakfast was available on Sunday (the chef did not show up), and another day was only milk and serial. I had to leave it and go to another one.. I need a refund for the Sunday night, I cancelled it before noon as required, the hotel said I have to call Expedia

2

Carolyn

Mar 19, 2024

·

Stayed 2 nights

I don't even know where to start... this location is in a bad part of town, and the lot is a mess. Incredibly hard to park and back out of a space. Going into the hotel, I got into my room and there were stains everywhere. The wall, the shower, the mirror had splatters of something on it, the floor looked so beat up, the outlet hardly worked next to bed, the shower was filthy (the curtain was dirty old and grimey, and the shelves were never cleaned). The shower pull knob barely worked, and hot water did not last more than 10 minutes. The window was wide open when I walked in, and I was surprised to not see any bird droppings in the room. Not pleased at all and would like some sort of refund or reimbursement. Will not come here again. Felt so unsafe and disgusted. Also, I booked this hotel because they had breakfast in the mornings, but all they had for breakfast was slices of square bread in a open pan with a tub of singular packets of butter next to it. Had 2 off brand bowls of cereal, but looked like it was in there for awhile. 0/10.

8

Anthony

Sep 27, 2025

·

Stayed 3 nights

The hotel was very clean, the staff was very friendly, and the breakfast was sufficient for the price.

6

LUTICIA

Nov 16, 2025

·

Stayed 1 night

Breakfast needs improvement, juice was warm and bananas were rotten warm

4

Sharice

Nov 16, 2025

·

Stayed 1 night

Pool and spa was not working or accessible. Menu choices limited, bananas/fruit was old. Had to change rooms due to snoring/loud neighbors at 1am. Was only given an extra hour to checkout, didn't get to bed again until after 2am. Not pleased with this experience. Did not have an exercise room as stated on website or microwave in the room.

8

Michele

Mar 25, 2024

·

Stayed 1 night

My stay was okay. The hotel was a bit off path. Somewhat isolated. Not a good choice of breakfast foods. The towels were very small too. Like a child towel. Pretty decor.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$90
February	$88
March	$98
April	$102
May	$121
June	$146
July	$163
August	$158
September	$123
October	$119
November	$99
December	$86

Su	Mo	Tu	We	Th	Fr	Sa
				1 $125	2 $139	3 $193
4 $120	5 $111	6 $122	7	8 $199	9 $279	10 $299
11 $126	12 $111	13 $103	14 $106	15 $108	16 $155	17 $204
18 $122	19	20	21 $126	22 $118	23 $93	24 $122
25 $110	26	27 $136	28 $134	29	30 $104	31

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $232
20 $136	21 $147	22	23 $186	24 $221	25 $153	26
27 $126	28 $129	29 $106	30 $99

Prices for Best Western Chicago Southland

Monthly average prices

About this property

Location

Room options

1 King Mobility Accessible Bathtub with Sofabed

Suite

Standard Queen Room

Quadruple Standard

Room, 1 King Bed, Accessible (Roll-In Shower)

2 Queen Beds

Accessibility Double Bed For Non-Smokers with Shower

1 King Bed

Accessibility Sofa Bed Double Bed For Non-Smokers with Bathtub

Quadruple Queen Size Bed

Standard Room, 1 King Bed

Standard King Room (Accessible)

1 King Bed Mobility Accessible with Bathtub

Standard King Room

Room, 1 King Bed

Standard King Room with Extra Bed (Accessible)

Room, 1 King Bed, Accessible, Bathtub

Standard King Suite with Jacuzzi

Mini King Suite with Whirlpool Bath

1 King Bed

Standard 2 Queen Room

1 King Bed Mobility Accessible with Bathtub

Mini King Suite

Double 1 King Bed Mobility Accessible with Bathtub

Standard 2 Queen Suite with Extra Bed

Standard Queen Room (Accessible)

Standard King Suite with Extra Bed

Standard Room, 2 Queen Beds

Double King Size Bed

1 King Bed with Sofabed

1 King Mobility Accessible Roll in Shower

Standard 2 Queen Suite

Mini King Suite with Extra Bed

2 Queen Beds with Sofabed

Double 1 King Bed

Standard King Suite

Single Room, 1 Queen Bed, Accessible

Room, 2 Queen Beds

Junior Suite

2 Queen Beds

Room, King Bed

Guest reviews of Best Western Chicago Southland

Who stays here?

What guests think

Property Policies

FAQs about Best Western Chicago Southland

Considering this hotel for your Oak Forest trip?

Prices for upcoming dates