Name: The Best Inn & Suites
Address: 2850 West 159th Street, Markham, Illinois, United States of America, Markham, Illinois, US
Price range: $71–$127 per night
Rating: 7.14

What guests think

Reviews of The Best Inn & Suites describe a very mixed stay: while some guests found clean, quiet rooms and friendly staff, many others reported serious cleanliness problems, dated maintenance, and frustrations with an unexpected $100 cash deposit at check-in.

Breakfast is frequently described as poor, minimal, or cold, though a few guests were satisfied. Location is convenient to nearby shops and restaurants, but noise and area impressions vary. Overall, expect a budget stay with inconsistent standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities are limited. Reviews note the advertised fitness room was not available and the laundry was out of order.

Related guest reviews

4

Michelle

Jul 26, 2024

·

Stayed 1 night

Old stained mattresses, busted up lamp shades, crap and holes in duvet... Dirty and disgusting and strange going on outside in the parking lot. I will never stay here again, waste of money.

2

Pearlie

Aug 12, 2024

·

Stayed 2 nights

It was AWFUL! Air conditioning was of poor quality, refrigerator was rusty at the bottom and of poor quality, the room smelled, the noise level was loud and no washer and dryer and not enough breakfast and of poor quantity! Never staying there again!!!!!!!

6

Angel

May 23, 2024

·

Stayed 2 nights

The add says that there is a fitness room, there isn't. Breakfast was super basic......bread, fried egg whites, link sausage, cereal, coffee.....not even a waffle maker available. But, there is McDonald's, White Castle, Dunkin Donuts and Burger right in the area. The employees were very nice. The facility......well you get what you pay for.

8

Brian

Aug 18, 2025

·

Stayed 3 nights

I had problems getting into the room the first day the lock was not working at the change, the batteries and then the next day when I went out and came back it didn’t open again so they had to come and do something and then finally they had somebody to come out and fix it and The lock worked fine key card and then also it was a storm. The fire alarm kept going off. other than that, it was OK.

6

Thomas

Aug 14, 2024

·

Stayed 1 night

Laundry not working

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Cleanliness

Feedback is often negative, citing dirty rooms, stains, odors, pests, and mold; some guests did find their rooms clean.

Related guest reviews

2

Stacey

Jul 21, 2025

·

Stayed 1 night

There was ACTUAL mold growing on the bed covering. The floor was coated in some sort of slippery sticky substance. They had a floor fan to dry the carpet outside our room door. There was filth all over the nightstands/dresser and inside. There were dead bugs laying atop the night stands and under the toilet lid. Black flecks of something was all over everything. The sprinkler system was rusted terribly bad. They had car vent fresheners in the AC unit to "freshen" the smell of the room. The excessive moisture in the room was very uncomfortable. The AC unit sounded like a pressure washer against a window. The ENTIRE building smelled of stale cigarettes. The main door to our room was very difficult to open and made a HUGE squeak when push/pull open, it seemed to be swollen or something.

10

Anita

Aug 20, 2025

·

Stayed 1 night

Very clean room. No musty aroma. Towels were very old and had little absorbency.

2

Tyler

Aug 31, 2025

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Stayed 1 night

The bed, sheets, comforter was stained. We found a dead roach in the drawer. Half the lights didn't work. Toilet and rack above toilet was falling apart. Hair dryer didn't work

4

Kcerda

Sep 16, 2025

·

Stayed 2 nights

Our experience with the hotel is the rooms where not in good shape you could clearly see ceiling water damage, the hallway carpet was very dirty and smelled, the bathing cover/sheets were very stained. I just slept on covered. Everything but the mini fridge inside my room was the only updated thing. Would I ever stay at this hotel again absolutely not!!!

2

ROBERT

Jun 5, 2025

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Stayed 1 night

The Motel smelled like urine, when we checked into our room, the plate fell off of the door mechanism. The room odor was awful and R shoes stuck to the floor in the bathroom. You can see dirty finger marks all over the wall.

2

Karla

Jun 2, 2025

·

Stayed 2 nights

Very dirty and smells bad.

2

Devin

Aug 7, 2025

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Stayed 1 night

The mattress was bloody and the bathroom was moldy. I was terrified of bedbugs the whole time.

2

K

Sep 13, 2025

·

Stayed 2 nights

1. Bathroom was not clean. 2. Bathroom shelf was broken. 3. Front desk would not accommodate. 4. No housekeeping. 5. Front desk tried to convince me the room was clean. 6. Gnats. Everywhere. Which means something in the room is not clean or it’s bad energy.

2

Kenya

Nov 15, 2024

·

Stayed 1 night

It’s was filthy and had rodents. I will never book again. I want my money back

2

Chloee

Sep 25, 2025

·

Stayed 1 night

The lobby stunk really bad and our first room was very unclean so we have to ask for a new one. They also ask for a $100 cash deposit which wasn’t listed anywhere other than in the lobby. The breakfast was terrible the milk they put out for cereal was thick and very spoiled and the bagels were moldy and the hot food was very cold the the tater tots you could look at and tell they weren’t cooked all the way.

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Rooms

Condition feels dated, with recurring reports of broken or malfunctioning locks, lighting, TVs, loud or humid AC, and hard or squeaky beds. Some guests found rooms quiet and comfortable, but comfort and upkeep vary.

Related guest reviews

6

Pierre

Jul 5, 2025

·

Stayed 2 nights

It is a quiet place, nothing bothered me. The mattress was too hard, the refrigerator broken and the couch needs to be cleaned. Overall i got what i needed but they are not in good condition

4

Melanie

May 13, 2024

·

Stayed 1 night

The room’s light didn’t work. Everything looked run down and dingy. The television didn’t work. There was no disclaimer on website that we would need $100 cash deposit. I had to pay an ATM fee to pull the money out, when if I’d have known I could have used a local one before I left and avoided the fee. The only real positive point about this place was that the staff was very friendly.

8

SUBIN

Sep 8, 2023

·

Stayed 2 nights

Good for the amount paid. TV was not good

10

Emily

Jun 11, 2025

·

Stayed 2 nights

It is a nice hotel in a good location. No one bothers you and it's quiet. Only cons were the squeaky bed and running toilet but everything else was great!

10

GUILLERMO

Sep 26, 2023

·

Stayed 3 nights

t v don't work

4

Jacob

Jun 11, 2024

·

Stayed 1 night

Pretty old property, bed was a full and not a queen and was an old spring mattress that didn’t offer a great night’s sleep. Only one measly little shampoo conditioner 2 in 1 packet in the bathroom. The room was super bright even late at night with the hotel sign shining right in and no good blackout curtains. Staff was helpful and even waived the $100 room cash deposit when we only had a card to pay with.

8

Megan

Mar 19, 2024

·

Stayed 2 nights

Hotel is a bit dated and not the four seasons - but staff was SUPER kind. Thin walls tho and LOTS of noise from people slamming their doors which kept us up or woke us up. Otherwise - it was a good budget hotel :)

8

Brian

Aug 18, 2025

·

Stayed 3 nights

I had problems getting into the room the first day the lock was not working at the change, the batteries and then the next day when I went out and came back it didn’t open again so they had to come and do something and then finally they had somebody to come out and fix it and The lock worked fine key card and then also it was a storm. The fire alarm kept going off. other than that, it was OK.

4

Albert

Sep 18, 2023

·

Stayed 2 nights

The room was clean but minimally outfitted. The chair was too low for the table, only one trash can, minimal toiletries, and no printed instructions for the TV--had to contact the desk to learn how to get to the right setting to watch TV.

6

Susan

Jun 2, 2025

·

Stayed 3 nights

The refrigerator freezer was over ice and in properly work so I had to defrost it for a full day before I could use it.

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Service

Many guests praise friendly front-desk staff and easy check-in, but others report unhelpful responses and disputes over refunds or reservation errors. The $100 cash deposit surprised several guests.

Related guest reviews

10

Veronica

Jun 17, 2024

·

Stayed 1 night

Nice and easy check in

2

Sara

Aug 16, 2025

·

Stayed 1 night

This was the most disgusting hotel stay. Brown liquid poured out of the pull out couch when we opened it and the owner refused to give us a refund when we left.

8

Scott

Aug 7, 2024

·

Stayed 1 night

The room was clean but bathroom door lock wouldn’t lock. Just needs to be freshened up. Curtains had holes. Front desk people were nice, especially the gentleman on Sunday. The only other thing is $100 cash deposit. Not sure if that’s mentioned on hotel page or I missed it, just caught me by surprise and I barely had enough to cover. I had $1 left till I checked out.

4

LASHAWN

Sep 30, 2023

·

Stayed 2 nights

Terrible trip! First, we were unaware of $100 CASH deposit so we had to go to the bank. Second, we were given a room at the furthest end of the hall near an exit that does not allow entry. Ok. Then on the morning of what was supposed our second day, the staff is banging on the door talking about putting our things out into the lobby. The manager comes to the door and states they were paid for only one night, even though my online receipt clearly shows 2 nights paid. Hotels.com blamed the hotel; the hotel blamed hotels.com, and meanwhile we were left to scramble for accommodations for our 2nd night. NEVER AGAIN!!!

2

Richard

May 30, 2024

·

Stayed 1 night

Owner refused to cancel reservation

10

Veronica

Jun 19, 2024

·

Stayed 3 nights

Easy check in and nice room

10

Noe

Nov 23, 2025

·

Stayed 1 night

Clean and friendly staff

2

K

Sep 13, 2025

·

Stayed 2 nights

1. Bathroom was not clean. 2. Bathroom shelf was broken. 3. Front desk would not accommodate. 4. No housekeeping. 5. Front desk tried to convince me the room was clean. 6. Gnats. Everywhere. Which means something in the room is not clean or it’s bad energy.

10

Asad

Aug 4, 2025

·

Stayed 2 nights

Staff were very nice to deal with. Comfortable bed and place was nice. Good breakfast

10

Joyce

Dec 18, 2025

·

Stayed 2 nights

Had a great stay. Everyone was polite and very accommodating.

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Location

Convenient to shops and restaurants; several noted a quiet stay. A few comments raised concerns about the surrounding area.

Related guest reviews

10

Alexas O

Apr 6, 2024

·

Stayed 3 nights

Near shopping area

10

RAUL

Jul 28, 2025

·

Stayed 2 nights

Good area

6

Pierre

Jul 5, 2025

·

Stayed 2 nights

It is a quiet place, nothing bothered me. The mattress was too hard, the refrigerator broken and the couch needs to be cleaned. Overall i got what i needed but they are not in good condition

4

Michelle

Jul 26, 2024

·

Stayed 1 night

Old stained mattresses, busted up lamp shades, crap and holes in duvet... Dirty and disgusting and strange going on outside in the parking lot. I will never stay here again, waste of money.

8

Glitter

Aug 8, 2025

·

Stayed 2 nights

I was in town recently with my family visiting family and I have no complaints other than the breakfast selection was horrible but that wasn't really a big deal for us because we went out to eat. The hotel was in a convenient location plenty stores and food places near by, we had two rooms 208 and 210 both served there purpose they were clean and we slept with no problems, had a microwave and refrigerator. When in town would stay there again

10

Emily

Jun 11, 2025

·

Stayed 2 nights

It is a nice hotel in a good location. No one bothers you and it's quiet. Only cons were the squeaky bed and running toilet but everything else was great!

6

Jasmine

Jun 12, 2024

·

Stayed 1 night

It was decent enough to stay for a night or 2. Appreciated the cash deposit that’s given back at check out. Clean for the most part but Could use updates. felt safe

2

Jason

Sep 17, 2024

·

Stayed 3 nights

Rooms not very clean. Bad area.

8

Elizabeth

Oct 13, 2025

·

Stayed 1 night

It was fresh and went to near by shop

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Dining

Breakfast is widely criticized as minimal, cold, poorly stocked, or occasionally unavailable; policies also prevent taking food to rooms. A few reviews said breakfast was adequate or good.

Related guest reviews

4

Prakash

Aug 4, 2025

·

Stayed 3 nights

Breakfast included but there was no breakfast on day 1 of our stay. No housekeeping person on site and bed was not clean on the day of check in.

4

Sonya

Jul 28, 2025

·

Stayed 1 night

Food is really limited, and the room was humid to the point of mold growing.

6

James

Sep 7, 2023

·

Stayed 1 night

The stay was excellent. When my friend was trying to be nice and get me some breakfast the front desk lady told her she is not allowed to bring food back to the room. When she finally got back the food was terrible. Everything was very undercooked. Very bad morning!

8

Glitter

Aug 8, 2025

·

Stayed 2 nights

I was in town recently with my family visiting family and I have no complaints other than the breakfast selection was horrible but that wasn't really a big deal for us because we went out to eat. The hotel was in a convenient location plenty stores and food places near by, we had two rooms 208 and 210 both served there purpose they were clean and we slept with no problems, had a microwave and refrigerator. When in town would stay there again

6

Michele Aparecida

May 22, 2024

·

Stayed 2 nights

Breakfast is really poor! Room was clean, not enough soap or shampoo in the room. Other than that it was good.

4

Blanca

Aug 8, 2023

·

Stayed 1 night

Bad Wi-Fi bad and not enough food for breakfast. Bad food quality

6

Angel

May 23, 2024

·

Stayed 2 nights

The add says that there is a fitness room, there isn't. Breakfast was super basic......bread, fried egg whites, link sausage, cereal, coffee.....not even a waffle maker available. But, there is McDonald's, White Castle, Dunkin Donuts and Burger right in the area. The employees were very nice. The facility......well you get what you pay for.

6

Shawn

Jul 3, 2025

·

Stayed 1 night

The offered breakfast was very minimal and the food was cold.

2

Chloee

Sep 25, 2025

·

Stayed 1 night

The lobby stunk really bad and our first room was very unclean so we have to ask for a new one. They also ask for a $100 cash deposit which wasn’t listed anywhere other than in the lobby. The breakfast was terrible the milk they put out for cereal was thick and very spoiled and the bagels were moldy and the hot food was very cold the the tater tots you could look at and tell they weren’t cooked all the way.

10

Asad

Aug 4, 2025

·

Stayed 2 nights

Staff were very nice to deal with. Comfortable bed and place was nice. Good breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$74
March	$71
April	$75
May	$81
June	$77
July	$82
August	$82
September	$77
October	$83
November	$81
December	$78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $71	2 $91	3 $91
4 $71	5 $76	6 $72	7 $71	8 $71	9 $81	10 $81
11 $71	12 $71	13 $71	14 $71	15 $73	16 $81	17 $81
18 $71	19 $71	20 $71	21 $73	22 $71	23 $81	24 $83
25 $71	26 $71	27 $71	28 $71	29 $71	30 $83	31 $90

The Best Inn & Suites

Prices for The Best Inn & Suites

Monthly average prices

About this property

Location

Room options

Basic Room, 2 Queen Beds

Basic Room, 1 Queen Bed

Superior Room, 1 King Bed with Sofa Bed

Room

Basic Room, 1 King Bed

Guest reviews of The Best Inn & Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about The Best Inn & Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $127
20 $92	21 $92	22 $122	23 $112	24 $81	25 $92	26 $94
27 $81	28 $81	29 $81	30 $81