Name: Ramada by Wyndham Glendale Heights/Lombard
Address: 780 North Avenue, Glendale Heights, Illinois, United States of America, Glendale Heights, Illinois, US
Price range: $77–$155 per night
Rating: 7.13

What guests think

At Ramada by Wyndham Glendale Heights/Lombard, travelers report very mixed stays, praising friendly front‑desk staff and value pricing while repeatedly noting dated spaces, inconsistent housekeeping, persistent odors, and maintenance problems that leave furnishings worn and room upkeep patchy.

Reviews of breakfast range from excellent with plenty of options to poor or poorly stocked. Facilities such as the indoor pool and gym draw both praise and complaints, with occasional pool closures or cleanliness issues and several reports of nonworking exercise equipment and elevators. Location is convenient for local visits but not central to downtown, and noise from other guests is sometimes mentioned. Expect a budget stay with friendly staff but uneven standards.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Indoor pool is available but experiences vary—some guests enjoyed it while others found it closed or dirty. Elevators are often down, and multiple reviews note nonworking or limited gym equipment.

Related guest reviews

10

Holly

Jul 16, 2024

·

Stayed 1 night

Great, friendly staff....Charlotte & Joan were very helpful & hospitable. Yummy breakfast. An actual indoor pool that is open late! Good pick!

8

William

Apr 29, 2024

·

Stayed 2 nights

This hotel was very nice for the money. It's not fancy, but very adequate. Breakfast was fine. Rooms were clean and simple. The only thing that didn't meet my expectations was that none of the equipment in the exercise room worked properly.

6

Betsy

Dec 6, 2023

·

Stayed 2 nights

The pool was only open for 1 day.

4

Jason

Feb 2, 2024

·

Stayed 1 night

The side door did not lock. I called the front desk and they said they would fix it but it never did. One of 2 elevators were not working and there were a few half fixed repairs in the room. The wall must have had a mirror torn off and there was joint compound all over the wall. The rooms do not look like the photos.

6

Tina

Jan 1, 2025

·

Stayed 1 night

Couch was extremely uncomfortable and stained. I was told check in was 4:00 when its actually 3:00. The pool needed to be cleaned. The hallways were littered with garbage. The fitness equipment didnt work and 1 piece that did required you to pay to use it. There was no hot breakfast and we didnt find out till we were checking in. However the rooms themselves were clean, the beds were comfortable. If you are just looking for a place to sleep for the night this will work.

6

Lance

Jul 8, 2024

·

Stayed 3 nights

Cheap and ok but no hot tub

6

Tracie

Apr 26, 2023

·

Stayed 2 nights

The room was very clean but the building needs lots of maintenance. Front elevators didn't work so we parked in back. Back door wouldn't lock. The plate where the elevator buttons are was loose. In the room the shower curtain didnt' fit the tub so the floor flooded. The sink faucet leaked onto the vanity top whenever used. The fridge needed to be defrosted and had multiple dents in the front. One or two of the few exercise machines were broken. There were no eggs with the sausage and potatoes at breakfast (otherwise pretty good). TV remote worked sporatically. But, like I said, it was very clean and the bed was very comfortable.

6

Sara

Mar 11, 2024

·

Stayed 2 nights

Went we went the workers were very sweet and helpful. The main elevevator was down and the 2nd kept not working randomly. It made me scared to use it. The locks on my room door did not close correctly and they were full so i couldnt move to another room. There were a lot of maintenence repairs throughout the hotel that were poorly done. It definitely does not match the pictures.

8

Tina

Jan 2, 2025

·

Stayed 1 night

Couch was awful, stained and unable to sit on. Garbage littered the hallways. Pool had not been cleaned. We were told check in was 4:00, it is actually 3:00. When we arrived we were also informed there would be no hot breakfast. (Mind you I spoke to the hotel the day prior) Also the breakfast & pool were why I chose it as I was traveling with 5 children Bed was comfortable so if you just need a place to sleep for a night it'll do.

6

Kathy

Jan 28, 2024

·

Stayed 1 night

I stayed there 4 days ago and still haven’t gotten my $50 deposit back. Outside was filthy. Elevators didn’t work. Breakfast was cold. Very disappointed in my stay

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is widely inconsistent, with many reports of strong odors, mold/mildew, pests, and stained or dirty surfaces, though some guests did find clean rooms. Housekeeping and common‑area upkeep are frequently criticized.

Related guest reviews

2

Tamara

Aug 1, 2024

·

Stayed 1 night

Our first room smelled strongly of marijuana so we switched. The second room had mold all around the tub that could easily be cleaned with bleach and re-calked. The carpet was also slightly damp, so I am not even sure how safe our room was. The tv didn’t work so we called the front desk. The guy came in and could get it to work, so said he was going to text the maintenance guy and be back. He never came back.

2

Leslie

Oct 25, 2025

·

Stayed 1 night

2 roaches in my hotel room. Ended up checking out early and was told I couldn't get a refund even though I didn't stay the night.

4

Jennifer

Jul 16, 2024

·

Stayed 2 nights

The staff was the best I’ve ever encountered. The property is so outdated, mold on bathroom ceiling, hole in bathroom door . Just felt dirty staying here

2

Joseph

Jul 22, 2024

·

Stayed 1 night

This place is the most disgusting hotel I have ever been to. The floors were stained like people were murdered everywhere. The bathroom was so dirty it looked like it needed to be completely demolished and rebuilt. The door was literally falling off the hinges. The grab bar in the tub was ripped off and had mold growing around it. The ceiling of the bathroom was about half covered in mold. We weren’t even sure we were going to stay the night but I stripped the bed and inspected for bed bugs and it looked fine so we decided to make the best of the one night. About 2am someone tried to break down the door. Not sure if they were drunk or high and thought it was their room or what.

4

Daniel

Apr 27, 2025

·

Stayed 1 night

The room seemed fine, spacious and as advertised. Unfortunately there was mold in the bathroom. If it hadn’t been for that the hotel would have been fine.

2

Nakendra

Jun 19, 2025

·

Stayed 1 night

This hotel was extremely dirty, we had to switch rooms because it smelled of cigarettes and there were ashes in the tub along with stuff in the toilet

2

Patricia

Sep 19, 2024

·

Stayed 1 night

Mold all over bathroom ceiling, every single furniture item from lobby through room was broken, ripped, scratched or so heavily used that you did not want to risk breaking it by touch. Curtains in room were ripped. Breakfast area/tile was super sticky, tables were wiped but not dried and once dried ..sticky! Mold smell in room was horrible. Left within a couple of hours. Still waiting for my $50 deposit to be refunded.

2

Filza

Jul 17, 2024

·

Stayed 3 nights

My stay at this hotel was incredibly disappointing. The entire property is extremely old and run-down, with a pervasive smell of smoke and fungus throughout the rooms and hallways. The beds were just okay, but the bathroom was in terrible shape—run down and very old, with barely any water pressure in the shower. To make matters worse, we experienced a power outage that lasted for 4 hours on a very hot day, and there was no power backup. We left after our first night even though we had booked it for 3 nights and we have not received any refund for our payments. They offered a one night voucher…I would not recommend this hotel to anyone. Also very unsafe as all doors are open at all times no key card needed to enter the hotel…

4

Heaven

Nov 1, 2025

·

Stayed 1 night

The room had bugs crawling all over the walls & curtains

2

Emmanuel

Sep 23, 2025

·

Stayed 2 nights

The room was filthy, gnat flies were coming from the overflow outlet on the sink. My bed had a 2X4 lumbar as the base and I constantly hurt my toes going to the bed because it was over sized for the bed frame. The floor standing light had no bulb and i inormed the staff she stated that there is no one available to take care of the problem. There was a hand soap container and we found it was empty when my wife tried to wash her hand. The bath room was filth, the vent in it was clogged with dust. I regret staying there.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with worn furnishings and assorted maintenance issues (broken fixtures, sagging mattresses, TVs not working, and thin walls), though some are spacious and beds can be comfortable. Some rooms include jetted tubs, which are occasionally inoperable.

Related guest reviews

6

Angela

Nov 27, 2024

·

Stayed 1 night

Could be cleaner…dust in drawers and in the tv stand area in corner where microwave is. Could hear people in next room super easy. The shower are is outdated and the shower head vibrates when taking a shower

6

Cathryn

Sep 30, 2025

·

Stayed 2 nights

The room was clean, but badly in need of updating. Things like toilet paper roll holder missing, hair dryer wall attachment missing, bar in tub missing, and several other things. No tissues provided. No spare roll of TP provided when partial roll ran out. Not enough towels in room. This location was far below what I would think a Wyndham facility would be - and it’s even rated mid level! Not even up to standards for a low level location! Person stocking breakfast not paying attention to when food ran out - visiting with friends/family instead and bringing out other food to share with them in the dining area. Plates ran out a few times in the short time I was eating. Juice ran out, pancake batter ran out, yogurt ran out, etc. Elevator had trash in it - same trash remained for a couple days. Back entrance had overflowing trash can with trash on the ground around it.

8

SABRINA

Mar 11, 2025

·

Stayed 1 night

My room was clean and smelled good. Comfortable stay. The right side of the mattress was a little worn down. The carpet is detaching from the floor. Didn't know a dog was on the same floor until it barked after 11pm for about 1 minute. Other than that, very peaceful and relaxing experience.

6

Christine

Aug 25, 2025

·

Stayed 1 night

The biggest problem was the lack of a correct address. Confirmation states "E North Ave". It wasn't. I called for directions since it wasn't where the address said it should be. Person answering was useless. I mentioned a business whose parking lot we were in, and was told "it's right there". No it was not. Luckily two locals were out walking so we asked them. The hotel was located a mile or more in the other direction. Address was "North Ave" Not a good start. Once there we checked in and went to our room. It had an unpleasant odor-and it wasn't because of cleaning products. After returning home, I noticed my clothing picked up the smell also. Yuck-we were only there for one night!!! Breakfast the next morning was basic. Scrambled eggs were eatable but the sausage tasted like it was "old" or freezer burned. Room wasn't sound proofed at all. Heard the TV and residents laughter in room next to us. The TV really wasn't at an over loud volume either. The location was very convenient for where we needed to be - that was the only redeeming feature.

6

Samuel

Jul 16, 2025

·

Stayed 2 nights

Friendly and polite The whole staff is great The room needs to be updated

8

Josephine

Sep 26, 2024

·

Stayed 1 night

A little dated, but the room was big and clean! Value for the price.

6

Jeffrey

Apr 13, 2025

·

Stayed 1 night

It was a room, pretty good price for what I needed. The bed horrible couldn’t sleep well. Ended up leaving very early in the morning to go home if I wasn’t going to sleep well. So I didn’t get to try the free hot breakfast either. Staff that I met were very friendly.

6

Jason

Oct 7, 2024

·

Stayed 1 night

This property is in a great area on a very busy street. Not to far of a drive for great food and drinks. I purchased the most expensive room they offered and it had old beds that were hard and not comfortable like a red roof inn. The shower was a converted whirlpool tub and the whirlpool was so old it did not even turn on. The inside of the door had old tape on it from previous signs. and the walls were so thin I heard some people gettin it in all night. I would only recommend to stay here to avoid driving while drinking otherwise I would stay in a more updated and comfortable place.

10

John

Nov 11, 2023

·

Stayed 1 night

Check-in was simple. Hotel is conveniently located. Room was huge and equipped with a Jacuzzi. Bed was big and comfortable. Only problems - no alarm clock in the room. Requested room close to front desk, but assigned room was way down the hall passed 30 closer rooms.

4

NICHOLAS D.

May 19, 2025

·

Stayed 2 nights

The hotel is old. For soap we got a little bottle you had to squeeze to get the soap. The hotel was very noisy, you could hear people running around till late . The people that we dealt with were friendly. Would not ever go back there.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, welcoming, and helpful at check‑in. Service can be uneven, with slow responses, deposit surprises, and some unresolved requests or complaints.

Related guest reviews

6

Linda

Aug 16, 2024

·

Stayed 1 night

The service was excellent and made up for the not well maintained building. The staff were all incredibly helpful, efficient and attentive.

2

Jeff

Sep 23, 2025

·

Stayed 1 night

Unfriendly staff. Charged $50 incidental like most hotels do. Used nothing. They claim to have credited the $50, yet it still hasn't been. Should have never been charged, only held, like I was told. Many issues with this hotel beyond poor customer service.

10

Brenda

May 31, 2025

·

Stayed 1 night

Great service, friendly staff

2

Tierra

Jun 18, 2024

·

Stayed 1 night

While we were there, our keys went missing. We asked the front desk and the man was being rude about having the cameras looked at. Then while me and my company looking for the keys near the car, someone went in our room and put them on the bed after we already had thoroughly checked the rooms. So not only were they taken, someone went in our room to put them back. And then the cards were just thrown into the wallet (not how we left it)

10

MOHAMMAD

Aug 22, 2025

·

Stayed 1 night

Front desk staff are so friendly and professional

10

Melissa

Jan 23, 2024

·

Stayed 1 night

the room was very clean, bed super comfy, and had everything I needed . Check in went smooth and the reception gave very detailed info about breakfast and things in the area to do.

6

Sara

Mar 11, 2024

·

Stayed 2 nights

Went we went the workers were very sweet and helpful. The main elevevator was down and the 2nd kept not working randomly. It made me scared to use it. The locks on my room door did not close correctly and they were full so i couldnt move to another room. There were a lot of maintenence repairs throughout the hotel that were poorly done. It definitely does not match the pictures.

10

Mukarim

Jul 9, 2025

·

Stayed 3 nights

Friendly staff; good safe location, I think this property offers an excellent value for your money if you’re looking for family and budget friendly accommodation. Thanks to all the great staff at this location!

10

David

Jul 3, 2024

·

Stayed 2 nights

Good customer service 👍

10

Roxane

Dec 21, 2024

·

Stayed 1 night

The front desk staff, breakfast attendant and housekeeping pros were sweet and attentive. In an era when hotel management takes a defensive stance rather than a hospitality approach, I really appreciate these Old School values in the employees I met at the Ramada by Wyndham Glendale Heights/Lombard..

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient for local visits, places of worship, and nearby suburbs, though it is far from downtown Chicago and on a busy road that can be tricky to access. Several guests felt safe, while a few noted sketchy activity outside.

Related guest reviews

8

md s

May 12, 2024

·

Stayed 2 nights

Good and clean and close from darussalam.

10

Akerus

Aug 18, 2024

·

Stayed 2 nights

Great location

8

Muhammad

Oct 18, 2024

·

Stayed 1 night

Close to Darus Salam mosque

8

Betty

Sep 20, 2024

·

Stayed 7 nights

Good location close to family . Great price. Sausages, scrambled eggs, and potatoes, cereals, yogurt. toast,and pastries available for breakfast. Friendly staff. I stayed a week, and as a senior lady I felt safe.

6

Daniel

Aug 27, 2024

·

Stayed 3 nights

Location is safe and quiet, a little far from Chicago downtown.

10

Yuanbo

Mar 22, 2025

·

Stayed 1 night

Convenient traffic and parking

8

Cathy

Mar 21, 2025

·

Stayed 1 night

Good price, close to the people we were visiting.

6

Christine

Aug 25, 2025

·

Stayed 1 night

The biggest problem was the lack of a correct address. Confirmation states "E North Ave". It wasn't. I called for directions since it wasn't where the address said it should be. Person answering was useless. I mentioned a business whose parking lot we were in, and was told "it's right there". No it was not. Luckily two locals were out walking so we asked them. The hotel was located a mile or more in the other direction. Address was "North Ave" Not a good start. Once there we checked in and went to our room. It had an unpleasant odor-and it wasn't because of cleaning products. After returning home, I noticed my clothing picked up the smell also. Yuck-we were only there for one night!!! Breakfast the next morning was basic. Scrambled eggs were eatable but the sausage tasted like it was "old" or freezer burned. Room wasn't sound proofed at all. Heard the TV and residents laughter in room next to us. The TV really wasn't at an over loud volume either. The location was very convenient for where we needed to be - that was the only redeeming feature.

8

Deborah

Jun 20, 2024

·

Stayed 1 night

Even though it's on a very busy street, this facility is very quiet! The bed was really comfortable. The shower was OK. Not great water pressure, but that's pretty much what I expect. The odd thing was the hot and cold were reversed in the sink (the shower was fine). And when we turned on the TV, it was going through some sort of search as though it was connected to an antenna searching for channels. Very weird. The front desk personnel were very nice. Breakfast wasn't great. Overall, I nice place, though.

8

Carla

Dec 11, 2022

·

Stayed 1 night

The rooms were adequate and the bed fine. The overall condition of the hotel was good. The rate for a Chicago hotel was excellent.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is highly mixed—some praise a hot, plentiful spread, while others report poor quality, limited choices, or items running out and, at times, no hot options. Overall food experience varies by day.

Related guest reviews

8

Danielle

Mar 26, 2024

·

Stayed 3 nights

Check in was smooth and quick. Breakfast was great with scrambled eggs, sausage and pancakes each morning. Could use an upgrade but was clean.

10

Amanda

May 7, 2025

·

Stayed 1 night

It was such a great room for such a great price. The bathroom could’ve been wayyyy cleaner. Other than that it’s an awesome place to stay. The breakfast was great too.

10

Carol

Aug 7, 2025

·

Stayed 1 night

I liked having the vanity sink separate from the toilet and shower. The complementary breakfast was excellent!

4

Tad

May 13, 2025

·

Stayed 3 nights

The bathroom had stuff on the walls. Carpet old. Bed not comfortable. Tv hard to work. Room keys kept deactivating every day. Breakfast pretty good.

4

Tom

Sep 11, 2025

·

Stayed 2 nights

The breakfast was the worst I’ve ever had in any hotel. The sausages were not edible. The sweet donuts were stale and old. Truly, the breakfast made me throw up. I do apologize that alone is enough not to stay there again.I’m

10

Andrew

Oct 30, 2025

·

Stayed 1 night

Great place amazing staff great breakfast pool

6

Christine

Aug 25, 2025

·

Stayed 1 night

The biggest problem was the lack of a correct address. Confirmation states "E North Ave". It wasn't. I called for directions since it wasn't where the address said it should be. Person answering was useless. I mentioned a business whose parking lot we were in, and was told "it's right there". No it was not. Luckily two locals were out walking so we asked them. The hotel was located a mile or more in the other direction. Address was "North Ave" Not a good start. Once there we checked in and went to our room. It had an unpleasant odor-and it wasn't because of cleaning products. After returning home, I noticed my clothing picked up the smell also. Yuck-we were only there for one night!!! Breakfast the next morning was basic. Scrambled eggs were eatable but the sausage tasted like it was "old" or freezer burned. Room wasn't sound proofed at all. Heard the TV and residents laughter in room next to us. The TV really wasn't at an over loud volume either. The location was very convenient for where we needed to be - that was the only redeeming feature.

4

Lisa

Feb 20, 2025

·

Stayed 1 night

The staff was great. I wouldn’t use the swimming pool, the free breakfast was disastrous, nothing was shoveled from snow, including the parking lot, no lightbulb in room , no business center to make copies especially. A lot of it is basic simple care. Probably can be easily solved with a couple extra staff members to clean it up.

10

Monica

Sep 23, 2023

·

Stayed 3 nights

I like the almost everything it was quiet, clean, staff was friendly. the only thing that I didn't like was breakfast. we had the same things for the 3 mornings that we were there. It would be better if they would change the menu every day or at least every second day.

6

Nathan

Mar 22, 2025

·

Stayed 1 night

A clean facility, good service, pretty ballroom, clean pool, decent tv channels , decent breakfast. Worth the price. Only downside is the hotel did not have a Bar as advertised by Expedia and some poorly installed floor tiles. iffy electrical

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$67
February	$72
March	$75
April	$84
May	$92
June	$95
July	$103
August	$93
September	$88
October	$82
November	$74
December	$68

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $139
20 $83	21 $87	22 $83	23 $86	24 $112	25 $142	26 $155
27 $108	28 $84	29 $85	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $121	3 $129
4 $79	5 $79	6 $77	7 $83	8 $90	9 $144	10 $144
11 $84	12 $81	13 $83	14 $84	15 $87	16 $123	17 $136
18 $86	19 $87	20 $84	21 $83	22 $87	23 $123	24 $124
25 $88	26 $84	27 $87	28 $90	29 $92	30 $116	31 $116

Ramada by Wyndham Glendale Heights/Lombard

Prices for Ramada by Wyndham Glendale Heights/Lombard

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds

Business Suite, 1 King Bed, Jetted Tub

Room, 1 King Bed

Suite, 1 King Bed, Jetted Tub (Luxury)

Suite, 1 Queen Bed

Suite, 1 King Bed

Room, 1 Queen Bed

Business Suite, 1 King Bed with Sofa Bed

Guest reviews of Ramada by Wyndham Glendale Heights/Lombard

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Ramada by Wyndham Glendale Heights/Lombard

Considering this hotel for your Glendale Heights trip?

Prices for upcoming dates