Is parking available at the hotel?

Parking is available on-site, but guests must contact the property in advance to reserve it. There is a fee of USD 15 per day for uncovered extended parking.

What type of breakfast is offered?

A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.

Are pets allowed at the hotel?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

Yes, a complimentary roundtrip airport shuttle service is available 24 hours. Guests must contact the property upon arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility should be confirmed with the property.

Where is the hotel located in relation to key attractions?

The hotel is located in Franklin Park, within a 10-minute drive of Rosemont Theatre and Parkway Bank Park Entertainment District. It is approximately 4.1 miles from Fashion Outlets of Chicago and Donald E. Stephens Convention Center.

What are the policies for children staying at the hotel?

Up to 15 children can stay free when occupying the parent or guardian's room, using existing bedding.

Are extra beds or cribs available?

The property offers rollaway beds for a fee of USD 25 per night, subject to availability. Guests should request this in advance.

Best Western Plus O'hare International South Hotel

Average nightly price at Best Western Plus O'hare International South Hotel by month, last 12 months (USD)
Month	Average price
January	$76
February	$74
March	$87
April	$94
May	$109
June	$119
July	$126
August	$118
September	$128
October	$97
November	$85
December	$77

What guests think

At Best Western Plus O'hare International South Hotel, travelers report convenient access to O’Hare with a shuttle that runs limited hours, dated facilities, mixed cleanliness, and service that ranges from warmly helpful to frustratingly unresponsive.

Rooms are often spacious, but several guests note significant road or train noise and basic soundproofing. Breakfast is simple, with mixed feedback on quality and replenishment speed. Overall, expect an airport-convenient budget stopover with trade-offs in consistency and polish.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle operates limited hours and can be delayed or confusing rather than truly 24/7. The pool is closed, the gym is minimal or has broken equipment, and parking is often tight.

Related guest reviews

6

Kimarie

May 22, 2025

·

Stayed 1 night

The listing should be update to Expedia to reflect the truth. No pool or hot tub. We booked specifically for this feature.

8

Gustavo

Feb 23, 2025

·

Stayed 1 night

THE STAFF ARE VERY FRIENDLY AND BREAKFAST IS VERY GOOD, THE ROOMS HAVE THE LARGE TOILET SEAT, HOWEVER, PARKING IS VERY LIMITED, NOT RECOMMENDED FOR BIG TRUCK OR CARS WITH TRAILERS

6

Edgar

May 15, 2025

·

Stayed 5 nights

For an overnight stay, this is ideal. They offer shuttle service to and from airport. Outside of that, theres not much. The breakfast is simple. There is a shuttle to the metro station that costs $20. There is a metro station Rosemont which is right next to the airport but they dont take you there, they take to you the Forest Park station that is much farther away and charge you. Many transport rigs go through that street so if you get a street side room, be ready to hear it. The room was clean with limited amenities. Good wifi and cable TV.

6

Terri

Aug 19, 2025

·

Stayed 4 nights

OK. Not a great location. Fitness center was poor. Good statf, but facility was pretty was aged.

8

Fernando

Aug 26, 2025

·

Stayed 3 nights

Not a lot of parking space so people park along the bldg and tend to block people parked in the parking spaces making it difficult to get out. Carpets need to be cleaned but rooms are nice compared to the exterior.

6

Amanda

Jul 13, 2024

·

Stayed 2 nights

I liked the free shuttle but it was very confusing. I didn't like the price because it didn't have a pool or hot tub at all.

2

Tracy

Feb 13, 2025

·

Stayed 1 night

Airport shuttle i was told they don't do that

6

Amey

May 19, 2025

·

Stayed 1 night

no luggage storage, limited times for airport shuttle

10

Janet

May 31, 2025

·

Stayed 1 night

They are working on upgrading the hotel and it will be nice when that is done, especially getting the pool back in use.

8

Ayumi

Jul 18, 2024

·

Stayed 2 nights

Pool was closed. Treadmill was broken. Breakfast was chaos. But other than that, the condition of the hotel was good. Staff was great.

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Cleanliness

Cleanliness is inconsistent: multiple reports of hair, odors, stained or old carpets and linens, and occasional pests, while others found rooms adequately clean.

Related guest reviews

4

Charlene

May 31, 2025

·

Stayed 1 night

Can’t really too much complain due to a last minute decision, good price but the bathroom had ants everywhere dirty towels( good thing I always carry my own) toilet hasn’t been cleaned just a lack of care you can just tell that they just hired anyone to do the job, the room was just not clean or cleaned

4

David

Nov 30, 2025

·

Stayed 2 nights

Unfortunately the room had bad smell and ghetto repairs. I should have spent some more somewhere else.

6

Daniyah

Mar 20, 2025

·

Stayed 2 nights

It was a decent place for the price, but I did find hair left from previous guests still in the shower & in the sheets.

6

MILAN

Jun 12, 2025

·

Stayed 1 night

I got what I needed but the room stinks, dirty walls. Towels are thin and old.

8

Chi Hung

Nov 30, 2025

·

Stayed 1 night

Staff was friendly. Therer was a sign up sheet for the airport shuttle at the front desk. You just put your room number for the time slot you wanted to go to the airport. The driver showed up early to go to your room to help move your luggage to the car. The drivers for the airport shuttle were friendly. There's an ant crawling and there're hair of the previous guest in the bathroom.

4

Kadir

Jun 15, 2025

·

Stayed 1 night

Run down hotel. Pictures of the hotel are definitely not depicting the real condition of the hotel. Front desk staff was friendly. Check in was easy. The first room I was given was dirty. There were hair on the pillow from previous guests and stains on sheets.Asked to change to a different room. The second room was okay. Spacious room but old furniture. The bathroom was renovated, water pressure was okay in the shower however the ceiling had stains. Only 2 towels were left for 4 people. Poor breakfast options.I wouldn’t go back.

6

Veronica

Feb 17, 2025

·

Stayed 1 night

Great for one night of sleep. Rooms were clean, only provided two small towels, there also was a stain dripping down the wall in the bathroom, can only imagine it to be urine. Beds were hard. At breakfast there was a homeless man trying to get food, staff kicked him out.

8

Horacio

Mar 18, 2025

·

Stayed 1 night

Room was clean. Bathroom and shower were both clean. Not much water coming off the sink. Furniture looked a little bit old and scratched. Carpets had dirty spots and looked old. I had stayed in very great looking Best Western hotels. This one was not, but it was ok for a quick nap. It was also cheaper than other hotels nearby.

4

Olga

Jan 8, 2025

·

Stayed 1 night

Very poor run down condition of the property. In urgent need of renovations. The strong smell of chemicals everywhere, including bed linnen. Could barely sleep. The towels are so old they arecnot even white or towels any more. Quite disgusting shower experience. Dirty bed sheets. The second bed was more or less ok. To tired and too late to search for an alternstive stay. The front desk staff are friendly but thats about it. Will never stay here again. Very poor condition of everything including the building.

4

Daisy

Oct 12, 2023

·

This hotel is dirty, disgusting, don’t waste your money. Thx breakfast area it’s dirty and they are out of everything. Best Westerners are usually not the best but this one is by far the worse. Towels are ripped and have holes. Shower has cracks and it’s dirty. Bed is comfortable. Pillows are comfortable. Toilet are is nasty

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AI-generated summary based on recent guest reviews

Rooms

Rooms feel basic and dated to some, with several noting noticeable traffic or train noise and limited soundproofing; others appreciated the spacious layouts. A few guests reported spotty in-room Wi‑Fi.

Related guest reviews

6

Henry

Dec 15, 2024

·

Stayed 1 night

The place is average but there are three things that bothered me: 1. The pillows are so old, they are uncomfortable yo sleep on. 2. The curtains don’t cover sunlight… it’s too bright 3. The road noise is very hearable through the window.

6

David

May 7, 2025

·

Stayed 1 night

The motel apparently is along a busy truck route and my room faced the road. It was very noisy all night long. The phone and outlets in my room did not work.

6

Adrienne

May 20, 2025

·

Stayed 1 night

Property was run down looking. While bathroom was nice and updated the rooms were not. The interior needs painting.

6

Sarah

May 13, 2025

·

Stayed 1 night

I knew going into the booking that it probably was going to be just a place to sleep. It was definitely not the worst place I've ever stayed, but far from the best. It was relatively inexpensive for a last-minute booking. Everything seemed very "dated"; either that or it just seemed like it was because everything seemed worn and "dingy". It was very loud in the room. We were on the "backside" away from the main road but we could still hear cars all night. Our room was unfortunately located across from the stairwell access and that door was slamming open and closed seemingly nonstop. Anyone's tv that was on within three or four rooms from ours was within hearing distance. It was headache-inducing listening to that many different programs at once! We had to call down (room phone didn’t work, so had to use personal phone to call the hotel number) because at least one room on our floor was smoking and it was permeating through everywhere. The person we talked to said they would look into it, but nothing changed. Luckily we were exhausted after a long week spent in the area and we fell asleep rather quickly. The next morning was a short ride to the airport. The shuttle got us there without issue. We were told we needed to be in the lobby 5 minutes before our scheduled shuttle departure. We were, but then sat there for an additional 15 minutes before the driver showed up. If I could do it again, I would spend my money on a different hotel; it was not worth saving a few bucks.

6

Marc

May 26, 2023

·

Stayed 3 nights

Internet did not work in the room, only in common areas. Informed staff but was not fixed during our stay of three nights. Everything else ok but not outstanding.

6

Anna

Apr 20, 2023

·

Stayed 1 night

The window was not very sound proof. The street was very noisy and the window unit was even worse but I guess when it turned on it masked the street noise lol

10

Anton

Nov 25, 2025

·

Stayed 5 nights

Nice price, free parking, free wi-fi. A bit noise from the road.

6

Ramona

Apr 16, 2025

·

Stayed 1 night

We were right above a busy street and could hear the traffic noise. The bed was comfortable. Room was clean.

6

Susan

May 18, 2025

·

Stayed 1 night

The hotel is a bit tired looking and our reception was perfunctory at best (though it was admittedly very late). The bed was saggy on one side. The breakfast eggs and potatoes were a bit cold and dried out. We also had to pay $30 for a taxi to get there because shuttle service ended before we got there. But it did the job for one night which is enough.

6

Concetta

Sep 26, 2023

·

Stayed 2 nights

If you need a place to rest for the night this will work but be prepared. 1. It is a pretty run down budget hotel. The rooms are old with stained walls, carpeting (bad) and ceilings. 2. Shower had good water pressure and temperature. Bathroom sink was in the hallway and not in the bathroom with very little counter space. 3. Not much dining around. There is a chipotle across the street and a breakfast diner within walking distance. 4. Hotel staff is nice. Cleaning lady was adorable and very sweet. 5. Their “airport shuttle” is a VERY questionable, old minivan. 6. There is a TRAIN (with a loud train horn) that goes behind the property ALL NIGHT. 7. There are no blackout curtains. There is only a white sheer curtain. If you’re an early riser, that shouldn’t make a difference. We were in town Friday night to Sunday afternoon for a Cubs game so it was fine for that purpose since we were not in our room much. We would not stay here again though.

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AI-generated summary based on recent guest reviews

Service

Service feedback is mixed: many guests praise friendly, accommodating staff, but others cite rude interactions, ignored do-not-disturb requests, and poor shuttle coordination or communication.

Related guest reviews

4

Chelsea

May 12, 2023

·

Very disappointing customer service. It took an hour from the time I called for the airport shuttle till I was finally checked in. First got put on hold forever trying to call and request the shuttle from the airport, and then the front desk staff forgot to even tell the driver to pick me up! Worse, the staff tried to lie and claim the shuttle was late because it had been already coming back from the airport. This was not true, and he admitted it after I asked directly. No offer of a discount or compensation for the fact that I had to stand at the airport for 45 minutes waiting. I even left a message for the manager about the issue but have heard nothing. Also, there were ants in the bathroom and the wifi signal didn't reach the room. The morning shuttle driver was also late and left multiple passengers standing in the lobby worrying about catching their flight.

4

Denise R

Aug 14, 2025

·

Stayed 3 nights

Not the hotels fault but due to flight delays, ended up arriving on Monday morning vs. Sunday night so paid for 3 nights and stayed 2 nights. The “Please Do Not Disturb” sign was ignored and cleaning service came into our room. The shower door didn’t close all the way so we needed to put a towel down to soak up the water that spilled onto the floor. No shower floor towel was included on the 2nd day. No one at the desk the morning of checkout. No yogurt available on the 2nd morning.

2

Jami

Oct 7, 2024

·

Stayed 1 night

They only pick up and drop off at terminal 2 but they didn’t tell us that till we called for our pickup. They also were not friendly on the phone regarding pickup. They noted the shuttle had a flat and it would be 35 min for pickup. They never came. They also didn’t call to tell me they didn’t have it fixed. I arrived back at the hotel 50 min after I had requested pickup using Uber. Shuttle wasn’t fixed and they did not offer to cover the cost of my Uber.

2

Hakar

Jul 27, 2025

·

Stayed 6 nights

when we first checked into our room it was dirty with all kinds of stains and took them a whole day to clean it not to mention the person at the front desk eric was very rude and made me bargain with him in order to not pay the $40 early check in fee when he told us it was initally $20.

2

Kimberly

Aug 6, 2024

·

Stayed 1 night

The staff was horrible and un accommodating

10

alfredo

Sep 4, 2024

·

Stayed 1 night

Really friendly staff.Quick and easy check in

10

ben

Jul 25, 2025

·

Stayed 1 night

The staff was very friendly and helpful, free shuttle to the train and airport.

10

Susan

Apr 11, 2023

·

We were very impressed with the staff. The man checking us in on April 4 was so friendly and helpful. The next morning we went to breakfast and had to be sure we git the name of the man taking care of thi gs. Art was a 1 man staff. He never stopped moving, kept up the food and immediately cleaned tables. He also checked us out. This is the most I've been impressed with staff in a long time.

10

Meyers

Dec 13, 2022

·

Stayed 1 night

The front desk personnel were very friendly and helpful. The woman who checked me in made me feel comfortable immediately. The breakfast had a variety of choices and was very tasty. The location was great, easy to get to the airport and the shuttle service was fantastic.

8

Jerry

Aug 15, 2025

·

Stayed 1 night

The staff at the property was super helpful and so very professional!!

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Location

Convenient for O’Hare and transit access with quick eats nearby, though several guests disliked the immediate area and noted heavy street noise. Best suited for short airport stays.

Related guest reviews

8

ian

Sep 12, 2024

·

Stayed 2 nights

Good value for money, clean and tidy, no complaints, handy for airport and only just over a mile to a train station ( Franklin park) for trip into Chicago .

8

Brian

Feb 22, 2025

·

Stayed 4 nights

Hotel was clean, bad area

8

Imelda

Jul 28, 2025

·

Stayed 4 nights

Convenient location

10

Mark

Apr 24, 2023

·

Stayed 1 night

Very close to the airport and lots of shops, take out food outlets.

10

Mark

Apr 19, 2023

·

Stayed 1 night

Good location.

10

Julianna

Jun 28, 2023

·

Stayed 1 night

Stayed here with my friend and we thought it was a perfect, simple place to stay. A little far from everything, but if you go to the Rosemont station for the blue line, you’re able to easily access a lot of a Chicago. We couldn’t check in early or check out late, but the staff held our bags at the front desk so we could explore! Clean room and amenities. Would stay again!

10

Tashina

Jan 15, 2023

·

Stayed 1 night

Very nice comfortable hotel. Staff was very nice and its close to o'hare airport. We had dinner in rosemont and it was close to the hotel. We will be back

6

Bothwell

Feb 19, 2025

·

Stayed 3 nights

I liked its nearness to the airport.

10

Steve

Aug 20, 2025

·

Stayed 1 night

10 minutes from airport, free shuttle. Free breakfast and friendly staff.

6

Evaristo

Aug 2, 2025

·

Stayed 1 night

Not bad for an overnight, hotel is a little worn but breakfast was good, room & shower were clean and spacious. Area is not bad just a little old and worn. Close to airport and about 5 to 10 minute drive to catch subway to Chicago.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is basic with mixed reviews; several mention items running out, slow refills, or cold food, while others found it a decent start before flights.

Related guest reviews

4

HILMO

Jul 1, 2025

·

Stayed 1 night

They lack workers. The worker from the reception also serves breakfast. At 7:30 there was a lack of food and coffee. We waited 20 minutes for the buffet to finish. And he never stopped talking on the phone. Another one of those properties where the most important thing is that they take your money and then nothing else matters.

6

Juanita

Jan 23, 2023

·

Stayed 1 night

I came in at night and left early in the morning. I was told it was not a good area but I didn't leave the hotel until the shuttle came. There was no food service and the instant offering was quite meager. Generally, though, the suite was clean, there was coffee and a microwave so was fine. The breakfast was cold and tasteless.

8

Jazmine

Aug 28, 2025

·

Stayed 5 nights

It was a good standard hotel, the lines for breakfast in the morning were a little long and th hotel itself is a little out dated but a good stay overall

4

Debabrata

Nov 25, 2024

·

Stayed 1 night

Likes : 1. Close to airport 2. Airport shuttle Dislikes : 1. Breakfast items , cleanliness around the breakfast area. 2. Overall cleanliness of the property.

4

Kadir

Jun 15, 2025

·

Stayed 1 night

Run down hotel. Pictures of the hotel are definitely not depicting the real condition of the hotel. Front desk staff was friendly. Check in was easy. The first room I was given was dirty. There were hair on the pillow from previous guests and stains on sheets.Asked to change to a different room. The second room was okay. Spacious room but old furniture. The bathroom was renovated, water pressure was okay in the shower however the ceiling had stains. Only 2 towels were left for 4 people. Poor breakfast options.I wouldn’t go back.

8

Diane

Dec 6, 2022

·

Stayed 19,331 nights

Breakfast not as good as it use to be. No bananas offered

10

BOB

Jul 1, 2024

·

Stayed 1 night

Great hotel close to the Chicago airport with shuttle services, Rooms were clean and staff was very friendly. Breakfast was simple but fresh, I saw lady breaking raw eggs in kitchen which made me feel good instead of some hotels using ready made frozen egg patties

10

Meyers

Dec 13, 2022

·

Stayed 1 night

The front desk personnel were very friendly and helpful. The woman who checked me in made me feel comfortable immediately. The breakfast had a variety of choices and was very tasty. The location was great, easy to get to the airport and the shuttle service was fantastic.

10

fran

Jul 4, 2025

·

Stayed 1 night

Clean room, easy check in, good breakfast, shuttle to the airport, friendly staff

6

Susan

May 18, 2025

·

Stayed 1 night

The hotel is a bit tired looking and our reception was perfunctory at best (though it was admittedly very late). The bed was saggy on one side. The breakfast eggs and potatoes were a bit cold and dried out. We also had to pay $30 for a taxi to get there because shuttle service ended before we got there. But it did the job for one night which is enough.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $95	11 $98	12 $95	13 $137	14 $156
15 $200	16 $234	17 $223	18 $101	19 $100	20 $135	21 $131
22 $87	23 $87	24 $88	25 $95	26 $94	27 $135	28 $131
29 $88	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
		1 $88	2 $131	3 $110	4 $157	5 $157
6 $104	7 $94	8 $92	9 $89	10 $88	11 $124	12 $124
13 $89	14 $94	15 $93	16 $94	17 $88	18 $131	19 $123
20 $95	21 $97	22 $95	23 $92	24 $89	25 $123	26 $125
27 $95	28 $88	29 $95	30 $95	31 $97

Best Western Plus O'hare International South Hotel

Prices for Best Western Plus O'hare International South Hotel

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible, Bathtub

Guest reviews of Best Western Plus O'hare International South Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Plus O'hare International South Hotel

Considering this hotel for your Franklin Park trip?

Prices for upcoming dates