Is parking available at the property?

Yes, self-parking is available for free. The parking is uncovered and does not require a reservation.

What are the check-in and check-out times?

Check-in is from 16:00 until 00:00, and check-out is at 11:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers several accessibility features including elevators, wheelchair-accessible public washrooms, and a stair-free path to the entrance. Limited wheelchair accessibility is available in some areas.

What is the location of the hotel in relation to key landmarks?

The hotel is located on the waterfront in East St. Louis, just a 3-minute walk from Malcolm W. Martin Memorial Park and a 4-minute drive from Busch Stadium. It is approximately 2 miles from the Gateway Arch and 2.6 miles from the Enterprise Center.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool. Operational hours are not specified, and seasonal availability is not mentioned.

What are the hotel's policies for guests staying with children?

Children up to 16 years old can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of USD 15.00 per night. Availability is subject to request and confirmation.

Casino Queen Hotel in East St. Louis

Average nightly price at Casino Queen Hotel by month, last 12 months (USD)
Month	Average price
January	$90
February	$89
March	$94
April	$87
May	$84
June	$85
July	$88
August	$85
September	$83
October	$84
November	$98
December	$97

What guests think

Across many reviews, Casino Queen Hotel earns praise for friendly staff, budget-friendly rates, large rooms with Arch or river views, and convenient access to the casino, MetroLink, and free shuttles to major St. Louis sporting events.

However, many guests report heavily stained carpets, dated interiors, and recurring maintenance problems such as toilets that wobble or run, weak or noisy AC, poor water pressure, small outdated TVs, and occasionally out-of-service elevators or pool. Cleanliness is inconsistent, with some spotless stays but others noting odors, mold, dust, hair, or missed housekeeping; the surrounding area can feel sketchy, and there are occasional reports of parking break-ins and late-night noise. Overall, Casino Queen Hotel suits value-minded travelers who prioritize location and casino access over polished finishes and full amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Casino next door and free shuttles to major games are a plus. Multiple reviews note a closed/green pool, a weak fitness room with broken equipment, and occasional elevator issues; parking feels secure to many but a few report break-ins.

Related guest reviews

10

Cyrille

Apr 26, 2025

·

Stayed 1 night

Lots of free parking, staff were great, rooms are a little run down however they were clean and the beds were comfortable. Free shuttle service to the games.

2

Clyde

Nov 22, 2024

·

Stayed 2 nights

Car was broken into while staying. Was told it happens often.

8

ovidio

Aug 26, 2025

·

Stayed 1 night

There was a break in in the parking lot

2

Trish

Jun 16, 2025

·

Stayed 2 nights

Run!! Do not stay here! Pool is green, stains on the carpeting in the room, stains on the bed sheets, hallways reeked of weed, the only exercise equipment that worked was the 1 exercise bike! The two treadmills did not work, the stair stepper did not work, the elliptical did not work, they are missing hand weights, and the rowing machine directions are in Spanish only! No one cleaned up the towels from the pool area overnight!!! And yes, people still swam in the green pool!!!!!! Praise God nothing happens to my vehicle, that was the only good thing from the stay!!

2

Clifford

Mar 3, 2025

·

Stayed 3 nights

The stay wasnt bad until my truckand 6 other vehicles got broken into. Because of lack of security.

6

Adam

Aug 18, 2025

·

Stayed 2 nights

Plenty of security. Front desk employees were very nice. Rooms were kinda dirty. Pools been out of service

10

Mark

May 2, 2025

·

Stayed 1 night

Check in was quick and simple, room was large and clean. Car park was constantly monitored by security so felt very safe leaving our hire car parked. The indoor pool was clean with plenty of fresh towels for use. The hotel and casino is an easy 20minute walk over to the beautiful Arch National Park and city of St Louis. Wish we had the time of I stay longer

8

Clifford

Oct 10, 2025

·

Stayed 1 night

The hotel was overall good. The staff was very friendly and helpful, the rooms were nice, the bathrooms were very clean, and the bed was comfortable. The area surrounding the hotel and casino looked very unsafe, but once inside, there were security features that made us feel...well, secure. The ice machine on our floor didn't work and the exercise room wasn't great. The treadmills didn't work, the seat on the airdyne bike was wobbly and the only barbells still in pairs were 25 lbs or more. Price was great and overall a good value.

6

Jeffrey

Aug 10, 2025

·

Stayed 1 night

Check in was great! Property is dirty. Elevator is filthy. Amenities are run down. Carpet looked like a crime scene took place. We had water in carpet from toilet running under tiles. Bed was actually comfy. Needs major upgrades!

10

Carol

Aug 10, 2025

·

Stayed 1 night

The Shuttle to the Ballpark was great!

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Cleanliness

Cleanliness is mixed: while some report spotless rooms, many cite heavily stained carpets, lingering odors, mold, dust or hair, and missed housekeeping.

Related guest reviews

10

Sara

Nov 4, 2025

·

Stayed 1 night

Room was spotless and all amenities worked as they should. Would definitely stay here again!

4

Laurie

May 11, 2025

·

Stayed 1 night

The hotel is old, no doubt but that doesn't excuse the filthy air conditioning unit, filthy wall switches, blood on the bed sheets, urine on the base of the toilet, weeks of not mopping behind the bathroom door, flickering light in the shower. Absolute worst hotel as far as up keep. On the other hand, the staff were VERY polite at check in/out. Cleaners need to dust once in a while, spot clean walls/ switches/knobs once in a while and let maintenance know when something doesn't work.

4

Jill

Dec 22, 2025

·

Stayed 1 night

This hotel has been in need of renovations for the last 10 years. I’m not sure who owns it but they should go tour the rooms for themselves. I’d be embarrassed if I were a business man to say I owed it. I will start by saying the staff is always super friendly! And housekeeping does what they can with what they have. We have stayed here prolly 20 times or more and have never gotten a room without stains on the carpet And when I say stains I mean even if cleaned they aren’t coming up. This time my the bed sheets are so old they had a huge rip on them, housekeeping did what they could and at least put it at the foot of the bed. But come on!!! Cooperate can’t even supply new sheets?! If the carpets are stained so bad you think a murder might have taken place amd the sheets are so old they are ripping…what about the mattresses? Bed bugs? Some will say why do you keep returning? We do so because of the location to St. Louis and the casino on site! We love supporting St. Louis and Casino queen, Just really really wish some updates would be done before it’s to late and y’all decide to close because lack of business.

2

Sandra

Jul 25, 2025

·

Stayed 2 nights

Carpet in the room was FILTHY! I don't think it has been shampooed / cleaned since it was installed; it also had stains and tears. Commode was not secure. It wobbled while being used. Lost water pressure in the shower halfway through my shower. Had to go outside the hotel to get to the casino

8

Cindy

Jan 12, 2026

·

Stayed 1 night

The room was clean

8

Tammie

Sep 18, 2025

·

Stayed 2 nights

The property overall was nice. Just a few steps to the casino. The room was nice and clean although the carpet was stained. The outlet closest to my bed didn't work. They could definitely use a larger TV. The room was a good size. The view of the St Louis Arch and the Mississippi River was terrific...we were on the 4th floor. The sports complex is just across the bridge. Overall we had a nice stay.

2

David

Nov 29, 2025

·

Stayed 8 nights

Very dirty room, staff didn't care about the guests. Rude demeanor.

4

Ronald

Dec 31, 2025

·

Stayed 1 night

The remote kept switching automatically to the pay channel, and a dirty washcloth was left in the bathroom.

4

Dustin

Dec 7, 2025

·

Stayed 2 nights

When we showed up there was a used cote in the middle of the room and trash everywhere. There was also stains everywhere on the carpet that weren’t pictured when we booked

6

Brenda

Sep 16, 2025

·

Stayed 1 night

We've stayed here several times before and were always satisfied. We enjoy the complimentary shuttle to Busch Stadium and the casino next door. However, this time we felt the property has gone downhill... the carpet in our room had many stains and the bathroom tiles were cracked and moldy. The overall condition of the property has declined. Not sure if we'll be back.

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Rooms

Rooms are large with comfortable beds for some and standout Arch or river views, but decor and furnishings are dated. Many mention very small or outdated TVs and limited outlets or USB ports, and some note noise from AC units or hallways.

Related guest reviews

4

Geraldine

Nov 22, 2025

·

Stayed 1 night

The rooms have a small old 19 inch tv on the wall. The room they gave me the tv did not work . I called the front desk 4 times before they sent maintenance up to check it out. So 4 calls later he came up and told me that it did not work and I had to move to a different room..

8

Tammie

Sep 18, 2025

·

Stayed 2 nights

The property overall was nice. Just a few steps to the casino. The room was nice and clean although the carpet was stained. The outlet closest to my bed didn't work. They could definitely use a larger TV. The room was a good size. The view of the St Louis Arch and the Mississippi River was terrific...we were on the 4th floor. The sports complex is just across the bridge. Overall we had a nice stay.

10

Debra

May 14, 2025

·

Stayed 1 night

The first staff at the check in I encountered was great. The later night staff was somewhat rude. They shut down one of the elevators and there were many people in lines trying to get to their rooms after a concert. Air conditioner runs extremely loud

6

Tupuivao Roberto

Aug 11, 2025

·

Stayed 1 night

Older hotel, you can see that it's rundown and could use a makeover. but the room was clean. good location to downtown and great view of the Arch.

8

Cory

Oct 19, 2024

·

Stayed 2 nights

Room could have used some updates. No usb ports to charge phone. Only 32 inch tv.

8

Kathryn

Jul 21, 2025

·

Stayed 4 nights

I would stay there again for the price but it does need some furniture upgrades and lighting in bathroom. Beds were decent though. Adding a breakfast is always a plus. GREAT VIEW OF THE ARCH

10

Kenny

Oct 15, 2024

·

Stayed 1 night

The stay was wonderful and the bed was comfortable. I got a good night's sleep. The only problem that I found was that there was no USB ports in the room

10

Douglas

Jun 19, 2025

·

Stayed 1 night

Comfortable beds

6

Amber

Jul 20, 2025

·

Stayed 1 night

Check in was smooth and easy and the staff was fantastic. The room was pretty dirty, noticeable dust on the carpets, the tv wouldn’t work, the ac unit was LOUD, both bedside lamps would not work, obvious water leak from toilet stained bathroom floor. The hotel has a lot of potential, but just needs more attention to cleanliness and making sure amenities are in working order

8

Heather

Nov 13, 2025

·

Stayed 1 night

Staff was incredibly friendly and nice. View of the Arch from our room was well worth what we paid. Parking was close by and very well lit.

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Service

Many guests praise friendly, helpful staff and smooth check-in, but others report rude or indifferent service and slow responses to maintenance or housekeeping requests.

Related guest reviews

8

Kalisa

Sep 13, 2024

·

Stayed 1 night

The hotel itself is nice…needs new carpet, but most places do. The first front desk lady was not interested in doing her job (didn’t get her name, if I see her today I’m putting it) however Tanya was amazing! She handled all my requests and made sure I was taken care of and that’s definitely what I appreciate when starting somewhere. I would definitely stay again. The chicken in the casino is awesome!

10

kirsten

Oct 16, 2025

·

Stayed 2 nights

Great customer service at the front desk !

10

Becky

Nov 1, 2025

·

Stayed 2 nights

We were there for Bands of America marching contest at the dome in Americas Center. Brie greeted us. We were very tired from our 6 hour drive from Oklahoma. She was so sweet and so helpful. Check in was smooth and quick. The rest of the staff were also kind and very friendly. The room was clean. The bed was comfortable. The smoke detector kept going off. The maintenance guy was there within minutes to change the battery. He was also very kind. The view from our room was beautiful.

8

Jennifer

Sep 28, 2024

·

Stayed 3 nights

The location was great! The desk staff at check in left a lot to be desired. They were more concerned with their phone than the guests. Tv kept going in and out with the rain so don’t count on entertainment in the room. But otherwise the room was nice and clean and comfortable. Good value.

2

wyatt

Sep 14, 2025

·

Stayed 1 night

Nice place but a shame we didn't make it into the room due to staff over booking the place for the night. I booked months ago. Not fair at all. Sounds like staff not paying attention to anything to over book the place. Very upset about the whole deal. Staff was actually rude to us about the whole deal when we asked why they didn't notice they over booked the place. Would have been nice to offer us another room for a another stay sometime due to there mistake maybe instead of being rude.

2

Wendy

Sep 8, 2025

·

Stayed 1 night

Worst experience ever! Book 2-double rooms months ago for this past Friday. Arrived around 530p. As I was checking in the gal said she had to call her manager for approval but didnt say why. She came back and said she only had 2-king rooms available. I explained that would not work and I booked a long time ago. They offered rollaways. Fine.. get to one room and they delivered 4 roll aways and no bedding. We called and said 2 rollaways would be fine, please pickup the other 2 and deliver bedding. They agreed. We went to the game. Returned. No bedding still. Called down again and was promised it was on its way. 45 min later, no bedding. Called again. This time a new gal says she is the only one working and cannot leave the desk. Told me to come get it. I explained I had 2 sleeping infants and could not do that and we had called multiple times earlier. She said she would stwp away and bring it up when she was done with customers. 30 min goes by. I call again because still no bedding. Mind you its after 1am!!!!!! She says its on its way. 2am no bedding. Finally covered the babies with the not wrt towrls. Covered myself with a towel and laid down on possibly the worst, stinkiest roll away ever. Worst night of sleep ever. There were 2 gals fist fighting in the hall between 2-3 am. Charter to was the only decent thing about this hotel. Im demanding a refund! They was horrible

8

Clifford

Oct 10, 2025

·

Stayed 1 night

The hotel was overall good. The staff was very friendly and helpful, the rooms were nice, the bathrooms were very clean, and the bed was comfortable. The area surrounding the hotel and casino looked very unsafe, but once inside, there were security features that made us feel...well, secure. The ice machine on our floor didn't work and the exercise room wasn't great. The treadmills didn't work, the seat on the airdyne bike was wobbly and the only barbells still in pairs were 25 lbs or more. Price was great and overall a good value.

10

Louis

Sep 19, 2025

·

Stayed 1 night

Front desk Brie has always been wonderful going above and beyond to help accommodate any needs I have regarding the rooms and my stay!! I’ve been here several times and always update my dad jokes before I come !!!! Lol

6

Ian

Oct 28, 2024

·

Stayed 2 nights

The hotel itself was great, staff was super friendly and accommodating! Helped with a key card issue and kept our bags safe so we could visit the after we checked out. The only issue was at check in, where the hotels. com information was not sent to the hotels system, so the staff had to enter all the info by hand as I was standing at the desk. Very friendly staff throughout the entire process tho.

8

Nathan

Sep 1, 2025

·

Stayed 1 night

Some staff could use a little customer service training. Couple ladies at checkout just acted like they didn't want to be there.

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Location

Convenient for the Gateway Arch, downtown, and stadiums, with a MetroLink station next door. Several guests say the surrounding area feels sketchy, and a few mention parking-lot incidents.

Related guest reviews

8

mitchell

Oct 10, 2025

·

Stayed 1 night

Easy to commute over to the arch and downtown area by metro.

10

Jonathan

May 19, 2025

·

Stayed 1 night

Casino Queen is always a nice stay. The MetroLink is right next to the property. There's a great view of the St. Louis skyline from that side of the river!

8

Mick

May 19, 2025

·

Stayed 1 night

Very nice room with a great view in a crappy neighborhood.

2

Clifford

Mar 3, 2025

·

Stayed 3 nights

The stay wasnt bad until my truckand 6 other vehicles got broken into. Because of lack of security.

8

Mark

May 22, 2025

·

Stayed 2 nights

The hotel is next door to the casino and is easy walking distance to the local Metrolink train. The room was nice enough, but the carpet was stained in a few places in my room--but that didn't prevent me from enjoying a good night's sleep in the comfortable bed. Either taking the train or driving, you're only minutes across the Mississippi River from downtown, so the price paid for the room is better than staying right downtown.

8

Karen Elizabeth

Jul 17, 2025

·

Stayed 1 night

Great view of the river and the arch. Super easy access to the MetroLink train.

8

Martin

Jul 17, 2025

·

Stayed 1 night

The lady who checked me was great and super nice. Free parking is always a plus with security. Across the river from The Gateway Arch

10

Robert Dennis

Mar 10, 2025

·

Stayed 3 nights

Property is close to public transportation (Metro) which offers access to many St. Louis attractions at a very reasonable cost.

4

Zarabeth

Oct 7, 2025

·

Stayed 5 nights

Located in a Horrible area - The exterior of the property looked awful. The hotel smelled weird....got in the room it smelled like some weird stale air and nasty nose burning cleaner. Furniture had chips and cracked ...lampshade was cracked, carpets filthy, chair filthy. We checked in and knew we would not get our money back - but also didn't want to risk taking back any "souveniers" with us. We booked another hotel which cost another 500.00 Its one thing for Casino Queen to be run down but when big money Draft Kings put their name on it. The fact that all you did was BRANDING and you did nothing to improve the property and the hotel is more no-tel hotel. Its gross and no valet -

8

Martha

Jun 10, 2025

·

Stayed 1 night

Dated but clean. Walk about 10 feet to casino to get coffee/food. Across parking lot is Metro. Will stay agian! Always felt safe.

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Dining

No on-site breakfast; guests rely on casino dining. Experiences vary, with some finding it handy and others calling options poor or closed late, leaving limited choices.

Related guest reviews

8

Donald

Sep 9, 2025

·

Stayed 3 nights

Once again, breakfast would be great. Air was great. Tiles in bathroom popping up. Tram to stadium was awesome. This is our tenth time coming here.

2

Mikil

Aug 1, 2025

·

Stayed 1 night

The restaurants were excellent. That said, the rooms were very dirty and old, the pictures were very misleading. Also, the pictures of the gym and pool are misleading.

8

Jean

Sep 2, 2025

·

Stayed 3 nights

Clean and comfortable beds, nice staff. Wish they had complimentary breakfast instead of having to go to the casino to purchase a quick breakfast.

10

Michelle

Sep 12, 2025

·

Stayed 1 night

We liked that the Casino was attached and that they had late night food!

8

Brian Hugh

May 6, 2025

·

Stayed 3 nights

Nice scenic waterfront views, super convenient light rail station, but nothing in food, snacks, gas or other stores/restaurants. Hotel was high quality in every way, but needs more in dining availability

6

JoAnne

Aug 14, 2025

·

Stayed 1 night

No food options. Competent but not friendly desk people. Transportation to the ballgame was great and very efficient.

8

Jillian

Jun 10, 2025

·

Stayed 1 night

This was great for and overnight stay. The casino was good enough to pass the time. Good bar bites and drinks.

8

Vanessa

Aug 6, 2025

·

Stayed 1 night

On a Monday food was hard to find so had to drive into St. Louis. There was no breakfast on site. No room service

2

Thomas G

Jul 17, 2025

·

Stayed 1 night

Pool was out of order, bed lights were not working, poor quality furniture. Advertised as breakfast included however it was not.

6

Rebecca

Jun 20, 2025

·

Stayed 1 night

We had a beautiful view of the arch. Other than that, unimpressed. The exterior isn't well maintained. Interior is very dated but clean. The person who checked me in was grumpy, and didn't want to be bothered. The restaurants in the casino are the only handy places, and all i can say is 'depressing'.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $85	13 $129	14
15 $101	16 $84	17 $84	18 $84	19 $84	20 $113	21 $144
22 $85	23 $84	24 $84	25 $84	26 $110	27	28
29	30

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10 $91	11 $101	12 $105
13 $87	14 $85	15 $84	16 $85	17 $88	18 $104	19 $104
20 $89	21 $84	22 $87	23 $88	24 $87	25 $106	26 $106
27 $87	28 $87	29 $85	30 $88	31

Casino Queen Hotel

Prices for Casino Queen Hotel

Monthly average prices

About this property

Location

Room options

Deluxe King Room with View of the Gateway Arch and River

Deluxe Room with Two Queen Beds Gateway Arch River View

Deluxe Room with Two Queen Beds and a Casino View

Deluxe Room with King Bed and Casino View

Guest reviews of Casino Queen Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Casino Queen Hotel

Considering this hotel for your East St. Louis trip?

Prices for upcoming dates