Is parking available at the property?

Free self parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of USD 20.00 per accommodation, per day, plus a one-time cleaning fee of USD 50.00. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Late check-out is available for a fee of USD 50.00, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas. However, specific details regarding room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Alton's business district, a 2-minute drive from the Robert Wadlow Statue and 6 minutes from the Historic Museum of Torture Devices. It is approximately 3.9 miles from the Alton Regional Convention & Visitors Bureau and Argosy Casino.

Is there a swimming pool at the property?

Yes, there is an indoor pool available, with access from 9:00 AM to 10:00 PM.

Are children allowed at the property?

Children are welcome at the property, and kids can stay for free up to a certain age, although the specific age limit is not provided.

The Great Rivers Hotel in Alton, USA

Average nightly price at The Great Rivers, an Ascend Collection Hotel by month, last 12 months (USD)
Month	Average price
January	$93
February	$98
March	$137
April	$131
May	$133
June	$121
July	$115
August	$103
September	$100
October	$108
November	$103
December	$98

What guests think

At The Great Rivers, an Ascend Collection Hotel, recent reviews describe an ongoing renovation with mixed results, praising friendly staff and comfortable beds while noting closures or issues with the pool, breakfast inconsistencies, and varying cleanliness and maintenance standards.

Facilities often feel limited, with frequent pool closures or very cold water, occasional elevator problems, and periods when the on-site restaurant or bar is closed or under remodel. Cleanliness and upkeep are inconsistent, ranging from clean, updated rooms to reports of dirty bathrooms, stained carpets, strong odors, bugs, and construction dust. Expect a practical stay with variable comfort and amenities during ongoing upgrades.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Ongoing renovations affect amenities: the pool is frequently closed or uncomfortably cold, and the on-site restaurant/bar is sometimes closed, though the attached Mexican restaurant is appreciated when open. Some guests also reported elevator issues.

Related guest reviews

6

Scott

Jul 25, 2025

·

Stayed 2 nights

Hallways were filthy. Cue tip laying I middle of hall way. Along with other garbage. Pool was freezing. No pool towels

6

Tameco

Aug 18, 2025

·

Stayed 1 night

The pool was not working. The tap of the room number fell off. The toilet did not flush well. The shower floor had hair on it.

4

Donna

Feb 18, 2025

·

Stayed 2 nights

Day manager was nice and made it right. But still very dusty, noisey do to remodeling. Pool under repair also

6

Kari

Feb 18, 2024

·

Stayed 1 night

This trip was so the kids could swim in the pool, and it was FREEZING!! The kids swam for an hour before their lips were blue. It was about 20 degrees outside so maybe that’s why it was so cold, but the temperature in the pool room was even cold and I was wearing 2 long sleeve shirts. Breakfast was fine, but there were a lot of issues with running low on different things. The staff were very nice. Probably will never stay again since we choose hotels based on the pool for our kids.

6

Paul

Apr 9, 2024

·

Stayed 3 nights

Not a good first impression, when busy the hotel is very loud and the breakfast staff is ill equipped. The hotel seemed newer, but the room seemed old and beat up. The carpet was lumpy, the lights didn't all work, and the "ADA" adjustable showerhead had seen better days. There were two elevators, but only one seemed functional, that's disconcerting when my wife can't do stairs at all. The breakfast wasn't on par to other Best Western hotels that we stayed at, but when not busy at least, had eggs potatoes, sausage, bacon, biscuits and gravy, and fruit.

6

ADRIENNE

Jun 13, 2024

·

Stayed 3 nights

This hotel is dated, and smells old. The lobby is hot, as are the hallways. The carpets have not been cleaned in a while. I stepped into the shower then back out into the room to get shampoo. When I stepped back in the shower I had muddy foot prints. Half the rooms face the pool. All the pool noise is made louder by the shape of the roof. The pool rules state the pool is for registered guests only, but there was a pool party for 30+ local kids. They were being dropped off by their parents. The breakfast is powdered eggs, sausage links, cold biscuits and gravy. There is cut fruit if you get there early, like at 6am. Same goes for milk for cereal and juice. There is plenty of bland coffee. You may not leave the breakfast area with any food. The binder in the rooms are out of date. The onsite eatery is Mexican, not a grill and seafood place. The elevators are well used and one has no display for the floor numbers. There was some sort of car meet up in the parking lot that had nothing to do with the hotel, but took up most of the parking spaces. Alton has had better days, and so has this hotel.

8

John

Mar 2, 2024

·

Stayed 3 nights

Nice place. Good restaurant but indoor pool was way to cool

8

Nicole

Feb 26, 2025

·

Stayed 1 night

Didn't know before getting there that they were under remodel. Plus the swimming pool was closed for the remodel as well. Otherwise great location and the Mexican restaurant was amazing.

6

Jeffrey

Aug 25, 2025

·

Stayed 2 nights

Not a terrible experience, but the pool was closed and there was a lot of construction and renovations going on throughout the hotel.

4

Jeremy

Oct 8, 2025

·

Stayed 1 night

The hotel was under construction, yet it was still open for business. The hotel was in decent shape, but not what you would call clean and presentable. The pool was out of order, and the breakfast was terrible. The only saving grace was the restaurant on site (Chapala Grill).

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness and maintenance are inconsistent, with reports of dirty bathrooms, stained carpets, odors, bugs, and construction dust, alongside other reviews noting clean rooms and some updated areas.

Related guest reviews

6

jeff

Jun 25, 2025

·

Stayed 1 night

Hotel is getting an upgrade, but the room was kind of dirty the floor dirty lights didn’t work. Outlets didn’t work curtains falling off.

4

Miloslava

Nov 22, 2025

·

Stayed 2 nights

Doors to bathroom were dirty, not hot water in shower just warm. Coffee maker was making coffee that tasted like chlorine. I tried running just water through it 3times. Stink bugs in both rooms. Smelled bad. Will not stay again.

6

Scott

Jul 25, 2025

·

Stayed 2 nights

Hallways were filthy. Cue tip laying I middle of hall way. Along with other garbage. Pool was freezing. No pool towels

8

Michelle

Jun 7, 2025

·

Stayed 1 night

Room was nice and clean. Enjoyed the Mexican restaurant on site for an after hours drink and appetizer. Breakfast was average. Could have had more of a variety of food.

8

Pamela

Sep 26, 2025

·

Stayed 1 night

They were remodeling when I was there. Despite the renovations , it was very comfortable and clean. I hope to stay here again next time I’m visiting family.

4

Andrew

Nov 28, 2023

·

Stayed 1 night

The room had mold in the bathroom and the room smelled of chloride as if it had been poured into the bathtub. The "continental breakfast" was horrible. The scrambled eggs were the same style powedered eggs as the Army DFAC. The pastries all had flies all over them and a majority of the "hot" food was ice cold.

10

Chris

May 11, 2024

·

Stayed 1 night

Staff were courteous and helpful. Room was clean and tidy. Excellent breakfast

2

Alicia

Jul 21, 2025

·

Stayed 2 nights

Ive stayed in a lot of hotels for continuing educatuon, and this by far is one of the poorest, unkempt, and broken down hotels I've ever stayed in. The room smelled HORRIBLE, things were broken down and missing ALL OVER the entire hotel, lights were not working in the first room i was given, the rain was pouring into the event room while learning, and much much more. Will not return.

6

ADRIENNE

Jun 13, 2024

·

Stayed 3 nights

This hotel is dated, and smells old. The lobby is hot, as are the hallways. The carpets have not been cleaned in a while. I stepped into the shower then back out into the room to get shampoo. When I stepped back in the shower I had muddy foot prints. Half the rooms face the pool. All the pool noise is made louder by the shape of the roof. The pool rules state the pool is for registered guests only, but there was a pool party for 30+ local kids. They were being dropped off by their parents. The breakfast is powdered eggs, sausage links, cold biscuits and gravy. There is cut fruit if you get there early, like at 6am. Same goes for milk for cereal and juice. There is plenty of bland coffee. You may not leave the breakfast area with any food. The binder in the rooms are out of date. The onsite eatery is Mexican, not a grill and seafood place. The elevators are well used and one has no display for the floor numbers. There was some sort of car meet up in the parking lot that had nothing to do with the hotel, but took up most of the parking spaces. Alton has had better days, and so has this hotel.

4

Amy

Jun 5, 2024

·

Stayed 2 nights

We had to go back to check in because bed in room they assigned us was unmade and there was a used towel on the bathroom sink. Pool was closed because “under maintenance.” Room needed deep clean. Heat coming through our closed window on 80• day was crazy hot. Would not recommend Mexican restaurant on site. Hot breakfast was good. Shower was good. Floor was clean. Bed was very comfortable.

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AI-generated summary based on recent guest reviews

Rooms

Room comfort varies: several guests found beds comfortable and some rooms updated, but many reported thin walls and significant noise from the atrium/pool or hallways. Temperature control can be unreliable with weak AC or stale air in some rooms.

Related guest reviews

6

Scott

Aug 4, 2025

·

Stayed 1 night

The hotel is ok . It is undergoing renovations. The biggest complaint was the temperature of the room. It was 74 degrees even though we set the temperature at 67. The air was very stale with no movement. We slept with just a sheet over us.

6

Kelly

Aug 2, 2025

·

Stayed 1 night

Pool was closed..and no ac

10

Jordan

May 13, 2025

·

Stayed 3 nights

I don't know what everybody else is talking about, but the hotel is nice, the beds were comfortable. I enjoyed my stay. They were doing some construction but you could barely hear it. I heard the kids in the pool over the construction. Overall nice hotel, will be coming back!

6

Riley

Sep 3, 2023

·

Stayed 1 night

Overall this hotel was fairly nice. It was clean and the staff was friendly. Our room's curtains were partially broken and let too much light in, and there wasn't much sound insulation as we could hear everything happening in the hallway as if it were in our room and could hear the next room over as well.

6

Misty

Feb 28, 2025

·

Stayed 1 night

Very nice staff but the walls are paper thin and you can hear just about everything

4

Heather

Jul 21, 2024

·

Stayed 1 night

It was so loud and kids in the lobby getting coffee in middle of night, could hear everything in our room including people in the pool. Had a guy beating on our door at 2am looking for someone else. Had to get a drink at desk and their bottles of soda are $4 each and flat, no vending machine. Was not impressed at all, will definitely go elsewhere next time.

10

Gregg

Feb 6, 2024

·

Stayed 1 night

Many areas are recently remodeled so the overall experience was good. Very plush bed.

6

Rebekah

Jul 23, 2023

·

Stayed 2 nights

The staff were the stars of the show here. Everyone was SUPER nice, helpful, efficient, and kind. Beds and pillows comfy, everything was really clean. The only downside here is little to no soundproofing between rooms or to prevent hallway noise. It’s a hotel-you’re around other people—I don’t have high expectations of having total quiet at all. But I literally heard the next door put the the toilet seat down. And every conversation, door opening, closing etc. So clean, comfy, super nice staff (give them a raise, they deserve it) but whoever updated the facility didn’t consider much in the way of soundproofing.

4

ASHLEY

Mar 2, 2024

·

Stayed 1 night

We requested a nonsmoking room and our room smelled like cigarette smoke. We were able to move to another room, but it was on the ground floor, next to the atrium. There are large glass windows that take up the whole wall. The noise is nonstop from the pool and people in the atrium. There was a group of people sitting right next to our room and the curtains didn’t shut all the way, so they could look into our room all night. The bathtub faucet and drain were both broken. The toilet seat was broken. The bathroom was dirty with stains on the doors that looked they have never been wiped down. The majority of the outlets in the room did not work and some had tape over them. Overall a disappointing stay.

6

Veronica

Jun 3, 2024

·

Stayed 3 nights

It was ok. The pictures make it look really clean and nice but its not. The elevator had pieces of wallpaper coming off, chunks missing & some held up with tape. The temp in the room was hard to get right. It was either to hot or muggy. The pool was broken during our entire 4 day stay.

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AI-generated summary based on recent guest reviews

Service

Service is mixed: many guests praise friendly, helpful staff and easy check-ins, but others report rude interactions, reservation or billing problems, and understaffed breakfast support.

Related guest reviews

10

MIKE

Jul 6, 2023

·

Stayed 1 night

Nice Hotel and super clean room, and extremely awesome staff. I forgot my ipod in our room and did not realize it till hours after my husband and I checked out and the cleaning service turned it in to lost and found at customer service. Not too many hotels would do that. For that alone to the employee who turned it in thank you and you should get a raise. Honesty is extremely rare now a days.

10

Mary

Apr 7, 2024

·

Stayed 1 night

Great staff very polite. Super easy Check-in very nice facility. A lot of kids

10

Sherri

Nov 3, 2025

·

Stayed 1 night

Everyone was friendly, easy check in, had some renovations going on but didn’t interfere with stay. Nice open lobby. We just had drinks in the restaurant but they were all super friendly.

10

JOCELYN

Mar 28, 2025

·

Stayed 1 night

Outstanding service!

10

Jason

Oct 14, 2024

·

Stayed 1 night

The hotel was great. CeeCee at the front desk is so nice. Now for the rant that has nothing to do with the hotel: EXPEDIA - get your act together and pay these hotels so people can check in quicker! I booked this hotel an hour before I got there and it still took another 30 minutes before Expedia paid the hotel so I could check in!

6

Tammi

Sep 28, 2024

·

Stayed 1 night

Registration staff was excellent. Night staff was rude. Had a group of adults together playing cards and talking (not loud or excessive). Told at 10:00 on a Saturday night to go to bed. Everyone must leave the lobby and outside patio. No one was loud. We booked together to visit and rudely denied. Told them in advance.

10

Chris

May 11, 2024

·

Stayed 1 night

Staff were courteous and helpful. Room was clean and tidy. Excellent breakfast

4

Gerald

Oct 27, 2024

·

Stayed 1 night

They do not have my reservation correct I made thru expedia

2

Cynthia

Dec 23, 2024

·

Stayed 1 night

The worst customer service experience I have had. We did not get room. Very rude. Then they double charged for a room they did not provide.

6

Bret

Sep 13, 2024

·

Stayed 4 nights

They were friendly. I have stayed there before but it’s seems they have let the property go. The first room I was in the lights kept flickering and could not get hot water in the shower. And when I did report it to the gentleman at the front desk I was just met with a stare before he finally asked if I would like to switch rooms. Everyone else I encountered at the desk was very friendly and helpful. The people were great the room not so much.

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AI-generated summary based on recent guest reviews

Location

Location is generally convenient and easy to find, with a peaceful setting for some stays. A few guests noted nighttime street noise.

Related guest reviews

10

Karen

Sep 1, 2024

·

Stayed 1 night

Great, convenient stay

10

Crystal

Apr 15, 2025

·

Stayed 2 nights

The hotel was great, Clean and the staff was friendly! The free breakfast was amazing! And the kids loved the pool! There’s a dollar general close to it which was perfect for the little things we forgot to pack and there was a cool Robert Wadlow Statue close to the hotel as well. Overall it was a 10/10 for us

10

Carissa

Jul 25, 2025

·

Stayed 2 nights

It was a great experience. It was not hard to find, the staff were very friendly and the room was clean and cozy. The breakfast wasn’t the best, the biscuits were rock hard. They are remodeling but that doesn’t take away much from the experience. Will definitely stay there again

10

Robyn

Nov 21, 2024

·

Stayed 1 night

The location was ideal for us.

10

Richard

Apr 16, 2024

·

Stayed 2 nights

Sometimes at night, drag racing was taking place outside on the street. Certainly not the hotel's fault, but made sleeping comfortably a challenge.

10

Kevin

Jun 16, 2023

·

Stayed 3 nights

I have found this to be the best hotel (and chain) in the greater Alton area. The staff are very friendly and accommodating. The facilities are recently remodeled/updated, and it is a comfortable environment. The restaurant has good food and a great tap list. This is one of few hotels where you still get a complimentary drink ticket when checking in. You can't go wrong staying here.

10

Joshua

Jul 25, 2024

·

Stayed 2 nights

Overall look, comfort, and vide was a steal for the price. Peaceful area, location. My only down side was confusion on what all the hotel had to offer, but i didn't ask either.

10

Daniel

Mar 19, 2024

·

Stayed 1 night

Nice quiet hotel with a friendly staff.

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality is inconsistent, ranging from good or “amazing” to poor or understocked, with staffing shortages noted. The attached Mexican restaurant gets praise when open, but there are multiple reports of the restaurant/bar being closed or under remodel.

Related guest reviews

8

NATASHA

Sep 12, 2023

·

Stayed 1 night

Easy check-in and breakfast was awesome. The restaurant wasn't open for dining which would have been awesome after arriving and wanting to relax and not have to leave again

10

Jeffrey

Aug 25, 2025

·

Stayed 5 nights

Nice i loved breakfast nice. Mexican restaurant attached clen rooms nice ahower

6

Joel

Oct 30, 2023

·

Stayed 2 nights

The place is just an average hotel, it was cleaner then last time we stayed, front desk staff is always nice, but i do have to say Breakfast is always under served or staffed. Multiple people where asking for items to get refilled and I saw staff just standing around

8

Michelle

Jun 7, 2025

·

Stayed 1 night

Room was nice and clean. Enjoyed the Mexican restaurant on site for an after hours drink and appetizer. Breakfast was average. Could have had more of a variety of food.

8

Sharon

Apr 29, 2025

·

Stayed 3 nights

My only complaint is with the breakfast. One morning they had French fries for breakfast. They had gray two mornings but only had biscuits with it one day. Breakfast could certainly use some improvement.

10

Candy

Feb 5, 2024

·

Stayed 1 night

One of the best places I’ve stayed for a long time. Love that they have an insight restaurant and they had the best breakfast buffet. Loved the pancake maker!

8

Lawrence

Jun 1, 2025

·

Stayed 1 night

Very nice. Breakfast not so good.

10

Jessie

Sep 7, 2025

·

Stayed 1 night

Hotelnwas getting remodeled but it was clean and comfy and good breakfest!

8

John

May 19, 2023

·

Stayed 1 night

While the hotel was very good. The breakfast buffet was only average. The eggs were very good, but the bacon was limpy and the biscuits were cold. The gravy was good, though. Their restaurant was very good.

4

Jeremy

Oct 8, 2025

·

Stayed 1 night

The hotel was under construction, yet it was still open for business. The hotel was in decent shape, but not what you would call clean and presentable. The pool was out of order, and the breakfast was terrible. The only saving grace was the restaurant on site (Chapala Grill).

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $150	3 $143
4 $88	5 $91	6 $96	7 $92	8 $88	9 $125	10 $119
11 $87	12 $89	13 $89	14 $90	15 $97	16	17
18 $83	19 $82	20 $87	21 $87	22 $86	23 $112	24 $85
25 $77	26 $79	27 $94	28 $88	29 $85	30 $94	31 $91

Su	Mo	Tu	We	Th	Fr	Sa
1 $80	2 $88	3 $91	4 $102	5 $103	6 $94	7 $104
8 $85	9 $87	10 $89	11 $91	12 $86	13 $104	14 $98
15 $77	16 $92	17 $84	18 $83	19 $89	20 $85	21 $85
22 $77	23 $85	24 $77	25 $91	26 $88	27 $85	28 $85
29 $85	30 $77

The Great Rivers, an Ascend Collection Hotel

Prices for The Great Rivers, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Roll-In Shower

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 1 King Bed, Transfer Shower

Room, 1 King Bed, Accessible

Guest reviews of The Great Rivers, an Ascend Collection Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Great Rivers, an Ascend Collection Hotel

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