Extended Stay America Suites - Atlanta - Norcross - Peachtree Corners

The front desk clerk was very friendly and helpful however I checked out 10 minutes after I checked in. The hotel room had a mildew scent and I seen several roaches near the bed. I immediately asked to be checked out.

STAY AWAY! The Common Areas in the buildings are Filthy! This Hotel struck me as more of a Section 8 Low Income Housing Project or Halfway House. They must have a Contract with the County. But they should not lease these rooms to the Unsuspecting General Public as a Hotel! But here is The Most Disgusting part of my stay! I was in town due to a death in my family. I came to help clear out the Apartment of my deceased family member, and we were working against a very tight time-line. As such, for the first days of my stay, I had made a pallet with some Extra Sheets, and slept on the Couch, due to my being physically exhausted each evening when I got back to the room. On my last night, knowing that I had a long drive back to my home State, I showered and put on my pajamas, pulled the covers from the bed, and sat down on it and began to set the Alarm on my phone. While doing this, I felt something damp where I was seated. I immediately stood up, pulled back the bottom sheet, and although there was some type of thin mattress covering on the bed, I could see what looked like stains, and I was hit with the God Awful stench of Urine! This was Utterly Disgusting! I washed up, changed my clothes, and slept on the Couch once again. That morning, I asked to speak with the Manager. The young lady at the Front Desk advised me that the Manager was Milton, but that he was not in. I explained what happened, and asked her to have him call me! IT HAS BEEN A WEEK, AND HE HAS NOT CALLED!

Floors were sticky. Hallway smelled like smoke. They had a pine sol puffer in the hallway attempting to cover up the horrendous smells. One door to the outside didnt work, wouldnt stay locked, but thankfully it had a sign telling us to use the other door. The "fully stocked" kitchen had nothing. No cups, no plates, no pots, no pans, nothing useful in a kitchen. The fold out couch had no sheets, but when i went to the front desk, i did receive 2 flat sheets, but pillows are not something they keep in stock. I did not manage to check out the "grab and go" breakfast. The bathroom acoutremant included boogers on the wall with hair embedded. The bathroom fan was last dusted in approximately 1985. I could go on, but we will just chalk this one to a "family adventure."

Don’t plan to stay here . This place is filthy and shabby . Cockroaches were running around and the manager Milton was not supportive . We were given filthy room with cockroaches for 2 infants wi th 2 adults room . Manager Milton and staff jamiliah were liars. I got my eye infected by staying at their location . Will not recommend anyone to stay there as the rooms were not cleaned , no pillows provided and the floors were shabby with mud . Room was stinking and sofabed was shabby with cockroaches roaming around and matress was dirty and filthy . A BIG NO as the manager Milton is a liar and does not keep us his words .

I love the staff they are amazing people