Is parking available at the property?

Free self parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of USD 30 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 11:00 AM. Early check-in is available for a fee, subject to availability, and late check-out incurs a fee of USD 29.00, also subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available, and the registration desk is accessible.

What is the location of the property in relation to key landmarks?

The hotel is located within a 5-minute drive of Kathryn Abbey Hanna Park and Mayport Naval Station. It is approximately 5.5 miles from Jacksonville Beach Pier and 6.1 miles from Oceanfront Park.

Is there a swimming pool at the property?

Yes, there is a seasonal outdoor pool available from April to October, with access from 8:00 AM to 9:00 PM.

What are the policies for guests staying with children?

Up to 2 children aged 8 years old and younger can stay free when occupying the parent or guardian's room using existing bedding.

Does the property offer extra beds or cribs?

Rollaway beds are available for a fee of USD 10.00 per night, and guests must request this in advance. Cribs are not mentioned in the provided information.

Best Western Mayport Inn Suites in Atlantic Beach

Average nightly price at Best Western Mayport Inn and Suites by month, last 12 months (USD)
Month	Average price
January	$106
February	$112
March	$140
April	$130
May	$130
June	$120
July	$118
August	$111
September	$111
October	$97
November	$109
December	$107

What guests think

Reviews of Best Western Mayport Inn and Suites cite friendly staff and convenient location near the naval base and beaches, but also cleanliness concerns, dated rooms with maintenance problems, and occasional facility issues like a dirty pool or broken elevator.

Breakfast quality ranges from hot, varied spreads to limited or empty selections and occasional service missteps. Room comfort and noise vary too, with firm or lumpy mattresses and thin walls reported, while some guests found quiet stays. Overall, expect a budget-minded stay at an older property with results that can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: several guests reported a dirty or small pool and elevator outages during their stay, while others noted a pleasant pool; parking was easy for some, and minor renovation work was observed. No on site restaurant or bar.

Related guest reviews

6

Nicole

Jul 20, 2025

·

Stayed 4 nights

When we arrived, our room had been given away and we were charged the same rate for a room that cost significantly less per night than the one I initially booked on Hotels.com. We were able to move into the room we originally booked the next morning, from a room with two queen beds into the king bed suite (which is what I originally purchased). Both rooms had bugs in the bathroom. In the king suite (which should have been cleaned directly before we moved into it), I opened the shower curtain and found a dead spider in it. The compartments for the towels and the toilet paper holder also had dust inside. I put a brand new pair of socks on my two year old and after only a couple of minutes of walking on the carpet in our room, the bottom of his socks were filthy, like the carpet hadn’t been vacuumed in months. When my husband asked the housekeeper if she could come back to clean in 30 minutes to give us time to leave the room, she replied she only cleaned from 9-10am and wouldn’t be able to come back that day. To my knowledge, our room was never cleaned during our week-long stay. Finally, there was the pool. We took our son, niece and nephew to swim and the pool walls were covered in algae, the bottom of the pool was filthy, and there was all kinds of plastic and debris floating in it. The staff did clean it the next day, but we never tried to use it again. The front desk staff was extremely kind and friendly, but the damage had already been done.

8

Renee

Jul 1, 2024

·

Stayed 2 nights

Friendly staff and easy parking. Room had a mildew smell.

8

Michelle

Jun 10, 2024

·

Stayed 3 nights

Elevator was not working, but staff was very helpful assisting us to get our bags to the 2nd floor. We were greeted daily, especially the ladies that set up breakfast and all the housekeeping staff. Not a perfect stay, but the kindness made the inconvenience well worth it.

10

Leticia

May 4, 2024

·

Stayed 2 nights

Staff was accommodating and so helpful. Shout out to the breakfast crew for a clean buffet that had us going back for seconds. The pool was perfect and my son had a blast.

4

Erin

Aug 31, 2024

·

Stayed 2 nights

Elevator didn’t work and wasn’t fixed in the two days we were there. Old building. Wifi worked great though as I had to do an exam in my room my last day. Probably wouldn’t choose this one again to be honest.

8

Kathleen

Aug 3, 2024

·

Stayed 5 nights

Staff was really nice and helpful. The elevator was out most of our stay and the pool needed a good cleaning but the price was reasonable and our room was clean.

2

norman

May 5, 2025

·

Stayed 1 night

Pool was dirty . And ice cold the first room smelled like mold or mildew. The mattress was old . The drain for bath did not work.. i should get a refund

8

Eileen

Mar 23, 2025

·

Stayed 2 nights

Not many places to shop or eat in walking distance. No in-house bar/restaurant. Not much time or options for breakfast.

10

Benjamin

Feb 28, 2025

·

Stayed 1 night

We booked last minute but they were very professional, nice and welcoming. The water pressure was amazing! The room was spotless and we like the bed; it was hard but comfortable and the pillows were in good condition. Breakfast was so-so. The protein was hash, not really our jam, but it is what it is for a decent priced room. Also, pool was small and underwhelming

8

Kimbal

Jan 7, 2025

·

Stayed 1 night

Staff was very pleasant. Property was clean. It was under construction but well controlled.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent, with recurring reports of strong odors, dirty carpets or floors, stained or unwashed linens, pests, and unclean bathrooms; other reviews described clean rooms and common areas.

Related guest reviews

6

Nicole

Jul 20, 2025

·

Stayed 4 nights

When we arrived, our room had been given away and we were charged the same rate for a room that cost significantly less per night than the one I initially booked on Hotels.com. We were able to move into the room we originally booked the next morning, from a room with two queen beds into the king bed suite (which is what I originally purchased). Both rooms had bugs in the bathroom. In the king suite (which should have been cleaned directly before we moved into it), I opened the shower curtain and found a dead spider in it. The compartments for the towels and the toilet paper holder also had dust inside. I put a brand new pair of socks on my two year old and after only a couple of minutes of walking on the carpet in our room, the bottom of his socks were filthy, like the carpet hadn’t been vacuumed in months. When my husband asked the housekeeper if she could come back to clean in 30 minutes to give us time to leave the room, she replied she only cleaned from 9-10am and wouldn’t be able to come back that day. To my knowledge, our room was never cleaned during our week-long stay. Finally, there was the pool. We took our son, niece and nephew to swim and the pool walls were covered in algae, the bottom of the pool was filthy, and there was all kinds of plastic and debris floating in it. The staff did clean it the next day, but we never tried to use it again. The front desk staff was extremely kind and friendly, but the damage had already been done.

6

Kenneth

Nov 25, 2024

·

Stayed 1 night

Hallways need vacuuming and shampooing. The room we are in smells like a dog. Rug torn where it meets vinyl, a trip hazard in our room Will not stay here again. Price was 40.00 cheaper if we had not used Expedia

6

BRENDA

Oct 19, 2025

·

Stayed 5 nights

Initially, I was placed in a room that had a chair that looked as if it was straight from the dumpster. It reeked urine. I was horrified and discombobulated. The bed smelled of stinky feet. I sprayed the room and furniture with Lysol and it did not help. I was transferred to another room and it was a little better. The staff were friendly and nice. However, The experience has left me with feeling very disappointed. Looking back, I am entitled to a refund, at least partially. This place was more like a motel than a hotel. I will not be returning. Linens should be cleaned and changed per every check out visit and that means the entire bed linen changed, pillows, sheets, and spread. Customers should not be subjected to what I experienced. Especially, considering what is charged to stay at the hotel facility.

4

Andrea

Mar 11, 2023

·

Stayed 2 nights

The floor was so dirty your feet turned black. The kids spilled water and when I dried it up the entire towel was brown and the employees claimed the carpets were cleaned. Obviously not. Workers in breakfast area very rude! Lots of homeless wondering through the parking lot. Phone absolutely disgusting! Curtains broken, lights broken.

2

Razan

Aug 15, 2024

·

Stayed 1 night

The hotel and all the rooms stinks badly.

4

william

Feb 28, 2025

·

Stayed 3 nights

I liked it was close to Mayport base and a great breakfast joint called Eggboy. The staff was nice. I have to ask to cancel the rest of my stay after the first night as there was several GIANT cockroaches in my room, and it smelled very musky and dirty.

2

DANIEL

May 3, 2025

·

Stayed 2 nights

Room was a mess when we arrived

8

Wendy

May 27, 2024

·

Stayed 1 night

We found hairs on our blankets, clearly that room was not clean at all.

6

Rowena

Aug 24, 2024

·

Stayed 1 night

The bathroom floor had spilled coffee. The bed sheets had holes in them. This is not a beach front property as advertised. This property is 3.2 miles from the beach. The room has an odor. The front desk personnel were good.

4

Ricky

Mar 5, 2024

·

Stayed 2 nights

We selected the BW on the beach, for 2 nights at $300. When i got my email with the address it was not the beach. The floors were gross and nasty and stunk. The bath tub had pubic hairs in it. The beds were hard and the head of the be was tilted downward so i had to sleep on the ither end. And to top that off we had a wonderful view of a a homeless person that was living between the motel and the dollar tree, which greeted our morning with popping a squat right out in the open . Needles to say we did not stay the second night.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with worn carpeting and maintenance issues such as limited outlets, lighting or drainage problems, and broken fixtures or phones. Comfort and noise vary, from firm or lumpy mattresses and thin walls to quiet, comfortable stays.

Related guest reviews

6

Scott

Oct 12, 2024

·

Stayed 3 nights

Our stay at the hotel was a situation where we had to flee from hurricane Milton with our cat. I’m very grateful for the hotel to accommodate pets and the staff was friendly. However; I found one of the bed to be very uncomfortable. And the lighting in the bathroom had a very unusual blue color, making for getting ready more than undesirable. And the drywall has cracks in it. Check out was easy and efficient. I will think twice before booking again.

6

Kenneth

Nov 25, 2024

·

Stayed 1 night

Hallways need vacuuming and shampooing. The room we are in smells like a dog. Rug torn where it meets vinyl, a trip hazard in our room Will not stay here again. Price was 40.00 cheaper if we had not used Expedia

6

Todd

Nov 4, 2024

·

Stayed 1 night

Run down property with multiple holes in the carpet in the room.

4

Eddie

Jul 12, 2023

·

Stayed 5 nights

The initial appearance seemed rundown. The hallway was dirty and smelled musty. They were broken blinds. The phone in our room did not work at all.

6

Dwayne

Aug 10, 2025

·

Stayed 2 nights

Did not try the breakfast. The bed is lumpy and fitted sheet was too small for bed. It would not stay in place. The young lady at check in wasn't rude, nor was she friendly at all. Very little to say and mumbled when she did speak.

6

Kristi

Feb 19, 2025

·

Stayed 3 nights

Every single person who works there that we encountered was simply amazing. Super friendly and answered our questions. Breakfast was good. Waffles, eggs, bagels, yogurt, coffee. Ice machine and vending all worked. The issue I had was with the outlets and the furniture. There were 6 outlets around the bedside area. Only 2 worked. There were 2 wall outlets that worked, so we had to buy the longer charging cords to use them. We also unplugged the hair dryer from the bathroom so we could use those outlets. Also, the night table drawer wouldn't stay closed. I have a small bruise on the side of my thigh from hitting it when I got up in the middle of the night.

8

terry

Apr 16, 2025

·

Stayed 1 night

It was nice and quiet

6

Mikiko

Mar 11, 2024

·

Stayed 2 nights

Poor insulation of the room that I stayed in room # 127. I could hear Nextdoor conversation /noise so annoying very bad experience.

8

Peter

Sep 13, 2025

·

Stayed 1 night

Mattress was too firm, it hurt my back just sleeping on it.

2

norman

May 5, 2025

·

Stayed 1 night

Pool was dirty . And ice cold the first room smelled like mold or mildew. The mattress was old . The drain for bath did not work.. i should get a refund

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AI-generated summary based on recent guest reviews

Service

Service is often friendly and helpful at the desk and during breakfast, but some guests reported rude or unresponsive interactions and occasional billing or reservation issues.

Related guest reviews

2

Kimberly

Feb 21, 2025

·

Stayed 2 nights

The breakfast attendant Rosa is the rudest human i have ever encountered. When we went down for breakfast,at 830am, there wasnt anything available,no food,no juice,no coffee and no syrup for waffles. I asked for syrup and told Rosa it was truly ridiculous that there were 6 other guests and no food on the breakfast. Rosa began speaking in Spanish and yelling at me,I told her i spoke Spanish and to stop cussing me out. Tosa was so out of control,the Front Desk Attendant kept apologizing profusely for Rosas actions. I want to be compensated for this OR is it Best Westerns policy to advertise free breakfast but not provide it

2

andrew

Sep 11, 2023

·

Stayed 2 nights

Everyone was very friendly. The night before I was to check out, I left my phone in an Uber. The Uber driver returned my phone that same evening around 10:30 pm. The next morning from the time I woke and for the next 4 hours I lost my ability to work or even leave because everything is in my phone. After 4 hours of stress I decided to ask the front desk if they had my phone. It was then the woman working said "oh yes, here is a note from the Uber driver. Then she proceeded to tell my I had 20 minutes to check out. Zero compassion of the problem. Then I found out that not only did the woman at the desk neglect to simply call my room or knock on the door to relay the message, the person that was at the desk the night prior refused to accept the phone from the Uber driver, he never bothered to attempt to inform me that my phone was there. We all know our phones are heavily attached to our lives. I found both employees to have complete disregard for me or the circumstance that caused my a great deal of stress. The woman at the front was equally insensitive to the situation because she had the ability to inform me first thing in the morning. I will never stay at this property again.

6

Dwayne

Aug 10, 2025

·

Stayed 2 nights

Did not try the breakfast. The bed is lumpy and fitted sheet was too small for bed. It would not stay in place. The young lady at check in wasn't rude, nor was she friendly at all. Very little to say and mumbled when she did speak.

10

Pamela

Jun 25, 2024

·

Stayed 1 night

Bobby at front desk was wonderful!

2

Alain

Mar 27, 2023

·

Stayed 2 nights

the room had a very strong odor, they tried to spray, did not mask the odr staff was unresponsive

8

Thifonie Tamika

Jan 14, 2025

·

Stayed 6 nights

The receptionist Thomas was outstanding in providing services and the other staff members did a good job also. I will recommend anyone to stay here.

10

Katherine

Jun 13, 2025

·

Stayed 3 nights

All of the staff was great. Mia at the front desk was extremely helpful and friendly. The food was hot and tasted great

10

David

Dec 26, 2024

·

Stayed 1 night

Front desk person was very pleasant.

10

John

Jul 1, 2024

·

Stayed 2 nights

Property was clean, safe, and the staff were very professional and welcoming!

2

A

Jun 2, 2025

·

Stayed 1 night

I was charged 2 times on my card never coming back

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AI-generated summary based on recent guest reviews

Location

Location is convenient to Naval Station Mayport, A1A, Jacksonville and Atlantic beaches, and the Mayo Clinic; several noted limited dining within walking distance, a non beachfront setting, and mixed impressions of the surrounding area.

Related guest reviews

10

Thomas

Feb 10, 2023

·

Stayed 1 night

Great location along A1A and close to all the beaches without having to pay the higher rates with oceanfront properties. The breakfast here is awesome.

8

Angel

May 31, 2023

·

Stayed 1 night

Close to the Beach, 7 minutes drive. Safe area with restaurants and other things to do

8

Linda

Mar 18, 2024

·

Stayed 5 nights

The Best Western in Mayport was very conveniently located as I visited family who were receiving care at the Mayo Clinic in Jacksonville. The breakfast and staff member, Rosie, were excellent. There were hot eggs, protein, make-your-own waffles and oatmeal every day along with cereals, yogurt, breads, fresh fruit, juice and coffee. I used the fitness room once and that was great (although I couldn't find the remote for the TV). Overall the room was clean and fresh linens were provided. The microwave, coffee maker and refrigerator with a small freezer came in very handy. The hotel could use on-going upgrades and I'd suggest removing carpeting and putting in hard flooring to make things easier to clean. The cost was a bit higher than I would have liked (about $650 for a four night stay for one person), but within the range of other options.

10

Joe

Jul 14, 2025

·

Stayed 1 night

Great stay as the tail end of an extended business trip for work at Naval Base nearby.

10

Elizabeth

Sep 9, 2024

·

Stayed 2 nights

Stayed here for 2 nights while visiting family in Atlantic beach. Good location for me, room and bathroom were clean. Housekeeping even came in to make up bed. Good breakfast too.

8

Eileen

Mar 23, 2025

·

Stayed 2 nights

Not many places to shop or eat in walking distance. No in-house bar/restaurant. Not much time or options for breakfast.

6

Teresa

Mar 8, 2024

·

Stayed 1 night

This hotel was not in a nice part of town. Barbed wire on the fence around the property. No place to walk the dog. No where to eat nearby. The staff was great especially the woman in the breakfast room. Dogs are allowed for an extra fee.

8

Sherry

Mar 3, 2025

·

Stayed 1 night

Good for the money. Not far from the beach or the Hanna Preserve. It was quiet and clean. Carpet needs upgrade but that is coming soon. Staff was super friendly and free breakfast was good!

6

Rowena

Aug 24, 2024

·

Stayed 1 night

The bathroom floor had spilled coffee. The bed sheets had holes in them. This is not a beach front property as advertised. This property is 3.2 miles from the beach. The room has an odor. The front desk personnel were good.

4

Ricky

Mar 5, 2024

·

Stayed 2 nights

We selected the BW on the beach, for 2 nights at $300. When i got my email with the address it was not the beach. The floors were gross and nasty and stunk. The bath tub had pubic hairs in it. The beds were hard and the head of the be was tilted downward so i had to sleep on the ither end. And to top that off we had a wonderful view of a a homeless person that was living between the motel and the dollar tree, which greeted our morning with popping a squat right out in the open . Needles to say we did not stay the second night.

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: many appreciated the free hot options and variety, while others found items unavailable, limited, or average and noted occasional rude service.

Related guest reviews

2

Kimberly

Feb 21, 2025

·

Stayed 2 nights

The breakfast attendant Rosa is the rudest human i have ever encountered. When we went down for breakfast,at 830am, there wasnt anything available,no food,no juice,no coffee and no syrup for waffles. I asked for syrup and told Rosa it was truly ridiculous that there were 6 other guests and no food on the breakfast. Rosa began speaking in Spanish and yelling at me,I told her i spoke Spanish and to stop cussing me out. Tosa was so out of control,the Front Desk Attendant kept apologizing profusely for Rosas actions. I want to be compensated for this OR is it Best Westerns policy to advertise free breakfast but not provide it

10

Thomas

Feb 10, 2023

·

Stayed 1 night

Great location along A1A and close to all the beaches without having to pay the higher rates with oceanfront properties. The breakfast here is awesome.

10

Katherine

Jun 13, 2025

·

Stayed 3 nights

All of the staff was great. Mia at the front desk was extremely helpful and friendly. The food was hot and tasted great

10

Derricee

Dec 20, 2022

·

Stayed 2 nights

Staff very helpful Rooms were clean Everyone was gracious, especially the breakfast attendee.

4

Andrea

Mar 11, 2023

·

Stayed 2 nights

The floor was so dirty your feet turned black. The kids spilled water and when I dried it up the entire towel was brown and the employees claimed the carpets were cleaned. Obviously not. Workers in breakfast area very rude! Lots of homeless wondering through the parking lot. Phone absolutely disgusting! Curtains broken, lights broken.

4

Tamara

Oct 19, 2023

·

Stayed 1 night

The carpet in our room had holes in it. The pool you had to go out the hotel and walk around the property to get access to the pool. The staff wasnt very friendly and acted like you were inconvenient for asking how to access the pool. The pool was relaxing and well upkept. The breakfast was a muffin as the oranges in florida was well past ripe. Which was shocking because florida oranges. Would not recommend especially when there are soooo many other hotels in the area.

10

Elizabeth

Sep 9, 2024

·

Stayed 2 nights

Stayed here for 2 nights while visiting family in Atlantic beach. Good location for me, room and bathroom were clean. Housekeeping even came in to make up bed. Good breakfast too.

8

Eileen

Mar 23, 2025

·

Stayed 2 nights

Not many places to shop or eat in walking distance. No in-house bar/restaurant. Not much time or options for breakfast.

8

Sherry

Mar 3, 2025

·

Stayed 1 night

Good for the money. Not far from the beach or the Hanna Preserve. It was quiet and clean. Carpet needs upgrade but that is coming soon. Staff was super friendly and free breakfast was good!

10

Mabel

Apr 21, 2024

·

Stayed 1 night

Absolutely loved this hotel. Would definitely recommend it and would love to stay again. Felt very safe, quiet hotel, easy to find, easy to park. Great breakfast and the girl on breakfast duty was so cheerful and had everything ready before 6am. Very impressed.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $87	3 $86
4 $82	5 $86	6 $86	7 $86	8 $86	9 $108	10 $113
11 $102	12 $107	13 $107	14 $109	15 $111	16 $117	17 $117
18 $101	19 $107	20 $109	21 $109	22 $110	23 $118	24 $117
25 $107	26 $107	27 $115	28 $109	29 $110	30 $121	31 $119

Su	Mo	Tu	We	Th	Fr	Sa
1 $106	2 $109	3 $109	4 $109	5 $107	6 $130	7 $139
8 $107	9 $107	10 $109	11 $109	12 $107	13 $115	14 $125
15 $109	16 $109	17 $107	18 $107	19 $109	20 $117	21 $115
22 $109	23 $109	24 $109	25 $109	26 $109	27 $117	28 $115
29 $109	30 $109

Best Western Mayport Inn and Suites

Prices for Best Western Mayport Inn and Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed, Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Bathtub

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Queen Beds, Microwave

Suite, 1 King Bed, Microwave

Standard Room, 1 King Bed, Microwave

Guest reviews of Best Western Mayport Inn and Suites

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Mayport Inn and Suites

Considering this hotel for your Atlantic Beach trip?

Prices for upcoming dates