Washington Marriott at Metro Center
$364
/ night
Avg. for October
Prices for Washington Marriott at Metro Center
Select dates to see prices and availability
$364
/ night
Avg. for October
Monthly average prices
Nightly prices at Washington Marriott at Metro Center average $196 in August, the cheapest month, and $384 in May, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $207 |
| February | $271 |
| March | $369 |
| April | $346 |
| May | $384 |
| June | $380 |
| July | $289 |
| August | $196 |
| September | $333 |
| October | $364 |
| November | $282 |
| December | $203 |
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Oct · $364
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Most expensive: May (~$384)
Cheapest: August (~$196)
About this property
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Amenities
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Washington? This hotel has 6421 square feet (597 square meters) of space consisting of conference space and meeting rooms.
Dining
Grab dinner at Fire and Sage, a restaurant that specializes in American cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Stay in one of 459 guestrooms featuring Smart televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
A stay at Washington Marriott at Metro Center places you in the heart of Washington, within a 10-minute walk of Capital One Arena and Smithsonian National Postal Museum. This hotel is 0.4 mi (0.7 km) from Walter E. Washington Convention Center and 0.6 mi (0.9 km) from White House.
What's nearby
CityCenterDC(0.1 miles)
Ford's Theater(0.3 miles)
Smithsonian National Postal Museum(0.3 miles)
Smithsonian American Art Museum(0.3 miles)
Warner Theatre(0.3 miles)
National Portrait Gallery(0.3 miles)
Capital One Arena(0.4 miles)
National Theatre(0.4 miles)
Walter E. Washington Convention Center(0.4 miles)
Lafayette Square(0.5 miles)
White House(0.6 miles)
National Mall(0.6 miles)
White House Visitor Center(0.6 miles)
National Archives(0.6 miles)
K Street(0.7 miles)
Ronald Reagan Washington National Airport (DCA)(5.2 miles)
College Park, MD (CGS)(15 miles)
Fort Meade, MD (FME-Tipton)(22.7 miles)
Gaithersburg, MD (GAI-Montgomery County Airpark)(25.7 miles)
Washington Dulles Intl. Airport (IAD)(27.7 miles)
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Location
775 12th Street Northwest, Washington, District of Columbia, United States of America
CityCenterDC (0.1 miles)
Ford's Theater (0.3 miles)
Smithsonian National Postal Museum (0.3 miles)
Smithsonian American Art Museum (0.3 miles)
Warner Theatre (0.3 miles)
National Portrait Gallery (0.3 miles)
Guest reviews of Washington Marriott at Metro Center
8.8
Fabulous
Based on 1,002 verified reviews
Who stays here?
Business
25%
Couple
20%
Family
42%
Group
8%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Washington Marriott at Metro Center, travelers repeatedly praise the prime location steps from Metro and walkable sights, along with generally friendly, helpful staff that make stays easy for families, business trips, and quick city breaks.
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What guests think
At Washington Marriott at Metro Center, travelers repeatedly praise the prime location steps from Metro and walkable sights, along with generally friendly, helpful staff that make stays easy for families, business trips, and quick city breaks.
Many reviews note clean, modern rooms after recent updates. Ongoing renovations have created daytime noise, temporary access changes, and occasional restaurant or lounge limitations. Common downsides include destination and add-on fees (and pricey valet), occasional hallway noise and thin walls, and a pool that can be cold, crowded, or dirty. Expect a convenient, city-center stay with strong basics and some renovation and fee-related caveats.
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AI-generated summary based on recent guest reviews
Facilities
Gym is well liked; pool feedback is mixed with reports of cold or dirty water and crowding. Starbucks on site is handy, while valet parking is expensive and can be chaotic.
Related guest reviews
10
Michael
Apr 27, 2025
·
Stayed 4 nights
The place was nice, staff was great, rooms were clean, common areas were clean, very nice gym on 3rd floor. It is close to many sights and very walkable to most anywhere of interest. It like a 2 minute walk from the metro station. The bellmen were awesome getting cabs, plenty of Ubers as well. My bed was too soft, only downside. There is Macy's right across the street and Wallgreens two blocks away, so you can get what you forget to bring!
The place was nice, staff was great, rooms were clean, common areas were clean, very nice gym on 3rd floor. It is close to many sights and very walkable to most anywhere of interest. It like a 2 minute walk from the metro station. The bellmen were awesome getting cabs, plenty of Ubers as well. My bed was too soft, only downside. There is Macy's right across the street and Wallgreens two blocks away, so you can get what you forget to bring!
4
Daphne
Jul 19, 2025
·
Stayed 2 nights
I was quite disappointed with several aspects of our recent stay at the Marriott Metro in Washington, DC. First and foremost, the valet parking experience was frustrating. Although my car was brought out promptly when we checked out, the area was chaotic due to multiple guests arriving at once. We were stuck and unable to leave for quite a while. A cab driver even became aggressive with us, and unfortunately, the valet staff did nothing to help manage the situation or assist us in exiting safely. It did not feel like a service worth paying for. Additionally, there was no body wash in our bathroom, and despite requesting it, I never received any during our stay. Lastly, the food quality at the hotel restaurant left much to be desired — it simply didn’t meet the standard I expected from a Marriott property. I hope management takes these comments seriously to improve the overall guest experience.
I was quite disappointed with several aspects of our recent stay at the Marriott Metro in Washington, DC. First and foremost, the valet parking experience was frustrating. Although my car was brought out promptly when we checked out, the area was chaotic due to multiple guests arriving at once. We were stuck and unable to leave for quite a while. A cab driver even became aggressive with us, and unfortunately, the valet staff did nothing to help manage the situation or assist us in exiting safely. It did not feel like a service worth paying for. Additionally, there was no body wash in our bathroom, and despite requesting it, I never received any during our stay. Lastly, the food quality at the hotel restaurant left much to be desired — it simply didn’t meet the standard I expected from a Marriott property. I hope management takes these comments seriously to improve the overall guest experience.
8
Kim
May 30, 2025
·
Stayed 4 nights
Stayed at this hotel for 4 nights with 3 kids. Loved that it was close to the Metro and the congeniality of the staff is top notch. We loved the restaurant staff, the front desk, and Jojo was the best bellman. The beds were cozy and the hotel was clean and comfortable. Now on to things that could be improved. The pool is COLD. Since we booked this specific hotel for the pool (kids) it'd be nice if it was a little warmer. Also, the front desk advertises a $15 credit (already included in your destination fee). This turned out to be a ploy as it cannot be used in the snack shop or at Starbucks, only in the Restaurant/Room Service. Nothing at either is $15 or less, so we ended up spending a lot more than intended to utilize the credit. But I suppose a nice perk if you've already planned to eat at the Spotted Zebra anyways.
Stayed at this hotel for 4 nights with 3 kids. Loved that it was close to the Metro and the congeniality of the staff is top notch. We loved the restaurant staff, the front desk, and Jojo was the best bellman. The beds were cozy and the hotel was clean and comfortable. Now on to things that could be improved. The pool is COLD. Since we booked this specific hotel for the pool (kids) it'd be nice if it was a little warmer. Also, the front desk advertises a $15 credit (already included in your destination fee). This turned out to be a ploy as it cannot be used in the snack shop or at Starbucks, only in the Restaurant/Room Service. Nothing at either is $15 or less, so we ended up spending a lot more than intended to utilize the credit. But I suppose a nice perk if you've already planned to eat at the Spotted Zebra anyways.
8
Joseph
Apr 20, 2025
·
Stayed 2 nights
The thing I appreciated most was the comfortable bed and pillows! The room was nice and the convenience of Starbucks and a restaurant was a great addition. My only complaint was the swimming pool. It was so overly crowded the times we tried to go. When we finally had a chance to go and it wasn't filled with children, it was filthy. The water was murky, had all kinds of hair and some trash in it. It clearly isn't cleaned regularly. We couldn't even swim and enjoy this amenity. It was very disappointing.
The thing I appreciated most was the comfortable bed and pillows! The room was nice and the convenience of Starbucks and a restaurant was a great addition. My only complaint was the swimming pool. It was so overly crowded the times we tried to go. When we finally had a chance to go and it wasn't filled with children, it was filthy. The water was murky, had all kinds of hair and some trash in it. It clearly isn't cleaned regularly. We couldn't even swim and enjoy this amenity. It was very disappointing.
8
michael
Jul 10, 2024
·
Stayed 7 nights
Ok. Nice new rooms. Pool heat wasn't on Gymn is nice. Staff was friendly, especially Guyanese woman whos name started woth T. The water bottle filler in gymn perfect. valet nice. bellmen nice. housekeeping nice. only minus was that i had to ask for towels everyday. they were always short.
Ok. Nice new rooms. Pool heat wasn't on Gymn is nice. Staff was friendly, especially Guyanese woman whos name started woth T. The water bottle filler in gymn perfect. valet nice. bellmen nice. housekeeping nice. only minus was that i had to ask for towels everyday. they were always short.
6
Daniel
Jan 4, 2025
·
Stayed 1 night
Decent experience. Basic rooms. Food was good though. Pool was very underwhelming, small and seemed dirty.
Decent experience. Basic rooms. Food was good though. Pool was very underwhelming, small and seemed dirty.
4
Kate
Mar 27, 2023
·
Stayed 1 night
Valet parking rate is awful - $63 tip for overnight parking. It took a desk manager at least 25 minutes to add the parking to my bill. I woke up in the morning to the hotel construction - sounded like it was right over my head and banging on my wall.
Valet parking rate is awful - $63 tip for overnight parking. It took a desk manager at least 25 minutes to add the parking to my bill. I woke up in the morning to the hotel construction - sounded like it was right over my head and banging on my wall.
8
Stephen
Mar 31, 2025
·
Stayed 6 nights
Very close and easy access to subway. Good quality room / facility. Very clean. Starbucks on site.
Very close and easy access to subway. Good quality room / facility. Very clean. Starbucks on site.
4
Amy
Oct 18, 2024
·
Stayed 2 nights
Extra feee added onto 65.00 parking made it $100.00 a night for parking. Pool was cold , no directions of where pool was located. Restaurant had good food but service to refill drinks was lacking. No fan in the bathroom in the room.
Extra feee added onto 65.00 parking made it $100.00 a night for parking. Pool was cold , no directions of where pool was located. Restaurant had good food but service to refill drinks was lacking. No fan in the bathroom in the room.
10
Amanda
Sep 27, 2024
·
Stayed 2 nights
Very clean, modern, convenient with a Starbucks attached. The Valet Parker’s were extremely friendly. We felt welcomed from the start. This place was in walking distance to many museums, monuments and great restaurants! The metro was located right outside of the property. Couldn’t get any better. We loved our stay.
Very clean, modern, convenient with a Starbucks attached. The Valet Parker’s were extremely friendly. We felt welcomed from the start. This place was in walking distance to many museums, monuments and great restaurants! The metro was located right outside of the property. Couldn’t get any better. We loved our stay.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews frequently praise clean rooms and public areas, with many noting recently refreshed spaces. Some lapses appear, including missing toiletries, isolated bathroom mold, and occasional maintenance issues, plus reports of a dirty pool.
Related guest reviews
10
Thomas
Sep 1, 2024
·
Stayed 4 nights
Very nice hotel a 10 minute walk from the National Mall. Rooms were spotless, as was the rest of the hotel. The pool was great at the end of a hot day walking around all the museums! The only quibbles were that if the booking is for 3 people, why only provide 2 glasses/coffees etc. We immediately had to ask for more. Also, in this day and age, I can't see why a hotel doesn't offer a basic free WiFi service in rooms, and charge if people want a faster one. $12.95 a day for WiFi seems excessive!
Very nice hotel a 10 minute walk from the National Mall. Rooms were spotless, as was the rest of the hotel. The pool was great at the end of a hot day walking around all the museums! The only quibbles were that if the booking is for 3 people, why only provide 2 glasses/coffees etc. We immediately had to ask for more. Also, in this day and age, I can't see why a hotel doesn't offer a basic free WiFi service in rooms, and charge if people want a faster one. $12.95 a day for WiFi seems excessive!
4
Daphne
Jul 19, 2025
·
Stayed 2 nights
I was quite disappointed with several aspects of our recent stay at the Marriott Metro in Washington, DC. First and foremost, the valet parking experience was frustrating. Although my car was brought out promptly when we checked out, the area was chaotic due to multiple guests arriving at once. We were stuck and unable to leave for quite a while. A cab driver even became aggressive with us, and unfortunately, the valet staff did nothing to help manage the situation or assist us in exiting safely. It did not feel like a service worth paying for. Additionally, there was no body wash in our bathroom, and despite requesting it, I never received any during our stay. Lastly, the food quality at the hotel restaurant left much to be desired — it simply didn’t meet the standard I expected from a Marriott property. I hope management takes these comments seriously to improve the overall guest experience.
I was quite disappointed with several aspects of our recent stay at the Marriott Metro in Washington, DC. First and foremost, the valet parking experience was frustrating. Although my car was brought out promptly when we checked out, the area was chaotic due to multiple guests arriving at once. We were stuck and unable to leave for quite a while. A cab driver even became aggressive with us, and unfortunately, the valet staff did nothing to help manage the situation or assist us in exiting safely. It did not feel like a service worth paying for. Additionally, there was no body wash in our bathroom, and despite requesting it, I never received any during our stay. Lastly, the food quality at the hotel restaurant left much to be desired — it simply didn’t meet the standard I expected from a Marriott property. I hope management takes these comments seriously to improve the overall guest experience.
10
Shari
Aug 2, 2025
·
Stayed 2 nights
Perfect central spot to site see. Clean with friendly staff.
Perfect central spot to site see. Clean with friendly staff.
10
Angela
Jul 7, 2023
·
Stayed 4 nights
Great location! The hotel is undergoing renovations currently - do not let that deter you from staying here! Our room was spotless, freshly remodeled and very comfortable. Daily housekeeping was provided and was exceptional. We stayed during the week of the 4th of July. We never waited for an elevator nor to be seated at the delicious downstairs restaurant. All around our stay was exceptional.
Great location! The hotel is undergoing renovations currently - do not let that deter you from staying here! Our room was spotless, freshly remodeled and very comfortable. Daily housekeeping was provided and was exceptional. We stayed during the week of the 4th of July. We never waited for an elevator nor to be seated at the delicious downstairs restaurant. All around our stay was exceptional.
8
Laura
Dec 28, 2022
·
Stayed 1 night
The hotel itself was clean and spacious and updated. Service in the restaurant was incredibly slow and there was no toiletries (lotion, soap, etc) in the room. Beds were very comfortable. We also were able to check in early which was nice.
The hotel itself was clean and spacious and updated. Service in the restaurant was incredibly slow and there was no toiletries (lotion, soap, etc) in the room. Beds were very comfortable. We also were able to check in early which was nice.
6
Julia
Mar 18, 2025
·
Stayed 2 nights
. Very beautiful hotel, love the pool and the hotel gym - both utilized. Love the restaurant, delicious room service option, and that there was a Starbucks in the lobby. We were tucked back in the corner of the hallway where it seems the air conditioning was sub par. The room was muggy no matter how low you put the thermostat it didn’t get down below 70°. The toilet ran all the time and didn’t flush, I had to fix it myself. If the room maintenance functioned properly; which I hope most rooms do, I would give it 5 stars. The location is perfect and staff is kind and helpful!
. Very beautiful hotel, love the pool and the hotel gym - both utilized. Love the restaurant, delicious room service option, and that there was a Starbucks in the lobby. We were tucked back in the corner of the hallway where it seems the air conditioning was sub par. The room was muggy no matter how low you put the thermostat it didn’t get down below 70°. The toilet ran all the time and didn’t flush, I had to fix it myself. If the room maintenance functioned properly; which I hope most rooms do, I would give it 5 stars. The location is perfect and staff is kind and helpful!
10
erica
Dec 30, 2022
·
Stayed 19,355 nights
Great location! Friendly staff and very clean
Great location! Friendly staff and very clean
8
Heidy
Jul 7, 2025
·
Stayed 2 nights
What I like the most about this Marriott metro dc hotel room, hallway and lobby is that it is clean! I have stayed in other hotels that the cleanliness is questionable. The noises coming from the hallway into our room was quite annoying. There is a gap between the bottom of the door and the carpet and we were able to hear all the commotion outside on the hall when people are talking walking or running. I am not sure if there is a reason for that gap. I slept with my noise cancellations headset on afterwards. The king room comes with a sofabed in case you are travelling with a child with you. I will stay again.
What I like the most about this Marriott metro dc hotel room, hallway and lobby is that it is clean! I have stayed in other hotels that the cleanliness is questionable. The noises coming from the hallway into our room was quite annoying. There is a gap between the bottom of the door and the carpet and we were able to hear all the commotion outside on the hall when people are talking walking or running. I am not sure if there is a reason for that gap. I slept with my noise cancellations headset on afterwards. The king room comes with a sofabed in case you are travelling with a child with you. I will stay again.
10
Tzu-Yin
Apr 3, 2025
·
Stayed 4 nights
Clean, good service, safe, convenient
Clean, good service, safe, convenient
4
Grace
Mar 31, 2024
·
Stayed 1 night
Trudy, the front desk wasn’t having it that day. Bathroom sink in the room has mold on sides. Pool is filthy. Water tasted salty and looked murky. Really disgusting. Two stars for the scent of the hotel when you walk in and the great bartenders at the bar.
Trudy, the front desk wasn’t having it that day. Bathroom sink in the room has mold on sides. Pool is filthy. Water tasted salty and looked murky. Really disgusting. Two stars for the scent of the hotel when you walk in and the great bartenders at the bar.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable after recent renovations, with many finding beds cozy and layouts practical. Downsides include thin walls and hallway noise, occasional A/C noise, and Wi-Fi costs or outages.
Related guest reviews
10
Thomas
Sep 1, 2024
·
Stayed 4 nights
Very nice hotel a 10 minute walk from the National Mall. Rooms were spotless, as was the rest of the hotel. The pool was great at the end of a hot day walking around all the museums! The only quibbles were that if the booking is for 3 people, why only provide 2 glasses/coffees etc. We immediately had to ask for more. Also, in this day and age, I can't see why a hotel doesn't offer a basic free WiFi service in rooms, and charge if people want a faster one. $12.95 a day for WiFi seems excessive!
Very nice hotel a 10 minute walk from the National Mall. Rooms were spotless, as was the rest of the hotel. The pool was great at the end of a hot day walking around all the museums! The only quibbles were that if the booking is for 3 people, why only provide 2 glasses/coffees etc. We immediately had to ask for more. Also, in this day and age, I can't see why a hotel doesn't offer a basic free WiFi service in rooms, and charge if people want a faster one. $12.95 a day for WiFi seems excessive!
8
Jordan
Jan 3, 2023
·
Stayed 19,359 nights
Great location. Great staff. Clean! The only remark is that the beds are not the best. The mattress are too soft and they have double beds (not queen beds), which is tough to sleep in for two adults.
Great location. Great staff. Clean! The only remark is that the beds are not the best. The mattress are too soft and they have double beds (not queen beds), which is tough to sleep in for two adults.
10
Laura
Apr 21, 2024
·
Stayed 2 nights
Overall great experience. Central location and close to all the monuments and museums.
Overall great experience. Central location and close to all the monuments and museums.
6
Jennifer
Mar 19, 2025
·
Stayed 4 nights
The pros of this hotel are its location made walking to many of the most popular tourist destinations easy and convenient. The staff was friendly and the rooms were clean. I was traveling one with my teenage child and safety was important in my choice of hotel and I do feel this location met that need. The cons- the hotel restaurant had very limited options and the food was pretty disgusting. The beds and pillows are hard and not comfortable after a long day of sightseeing. The worst part are is the walls are paper thin and we were woken up multiple times every night we were there by loud guests.
The pros of this hotel are its location made walking to many of the most popular tourist destinations easy and convenient. The staff was friendly and the rooms were clean. I was traveling one with my teenage child and safety was important in my choice of hotel and I do feel this location met that need. The cons- the hotel restaurant had very limited options and the food was pretty disgusting. The beds and pillows are hard and not comfortable after a long day of sightseeing. The worst part are is the walls are paper thin and we were woken up multiple times every night we were there by loud guests.
10
Eva
Dec 25, 2024
·
Stayed 3 nights
Newly renovated. Excellent location.
Newly renovated. Excellent location.
10
Sabria
Mar 9, 2024
·
Stayed 2 nights
Loved the updated, limited carpet, rooms. Plenty of storage in drawers and closet. Bathroom was beautifully lit. Plenty of charging outlets. Downstairs smelled great and welcoming, plenty of seating in lobby to chill out!
Loved the updated, limited carpet, rooms. Plenty of storage in drawers and closet. Bathroom was beautifully lit. Plenty of charging outlets. Downstairs smelled great and welcoming, plenty of seating in lobby to chill out!
6
Julia
Mar 18, 2025
·
Stayed 2 nights
. Very beautiful hotel, love the pool and the hotel gym - both utilized. Love the restaurant, delicious room service option, and that there was a Starbucks in the lobby. We were tucked back in the corner of the hallway where it seems the air conditioning was sub par. The room was muggy no matter how low you put the thermostat it didn’t get down below 70°. The toilet ran all the time and didn’t flush, I had to fix it myself. If the room maintenance functioned properly; which I hope most rooms do, I would give it 5 stars. The location is perfect and staff is kind and helpful!
. Very beautiful hotel, love the pool and the hotel gym - both utilized. Love the restaurant, delicious room service option, and that there was a Starbucks in the lobby. We were tucked back in the corner of the hallway where it seems the air conditioning was sub par. The room was muggy no matter how low you put the thermostat it didn’t get down below 70°. The toilet ran all the time and didn’t flush, I had to fix it myself. If the room maintenance functioned properly; which I hope most rooms do, I would give it 5 stars. The location is perfect and staff is kind and helpful!
8
Heidy
Jul 7, 2025
·
Stayed 2 nights
What I like the most about this Marriott metro dc hotel room, hallway and lobby is that it is clean! I have stayed in other hotels that the cleanliness is questionable. The noises coming from the hallway into our room was quite annoying. There is a gap between the bottom of the door and the carpet and we were able to hear all the commotion outside on the hall when people are talking walking or running. I am not sure if there is a reason for that gap. I slept with my noise cancellations headset on afterwards. The king room comes with a sofabed in case you are travelling with a child with you. I will stay again.
What I like the most about this Marriott metro dc hotel room, hallway and lobby is that it is clean! I have stayed in other hotels that the cleanliness is questionable. The noises coming from the hallway into our room was quite annoying. There is a gap between the bottom of the door and the carpet and we were able to hear all the commotion outside on the hall when people are talking walking or running. I am not sure if there is a reason for that gap. I slept with my noise cancellations headset on afterwards. The king room comes with a sofabed in case you are travelling with a child with you. I will stay again.
4
zafar
Jan 6, 2023
·
Stayed 19,362 nights
i was there this week, for 2 nights. first was ok, but second, there were no wifi. wifi was down.
i was there this week, for 2 nights. first was ok, but second, there were no wifi. wifi was down.
10
Bryce
Oct 14, 2024
·
Stayed 2 nights
Customer service was great! Breakfast in the restaurant was delicious and complimentary flavored water by the elevator was really refreshing. Room was clean. The temperature was a bit warm in the room even though the thermostat was set at 65 our room registered at 69… a little warm and stuffy. Not great noise reduction in the hallway, sounded like our door was open and we were near the ice machine. Overall a pretty good stay for the price.
Customer service was great! Breakfast in the restaurant was delicious and complimentary flavored water by the elevator was really refreshing. Room was clean. The temperature was a bit warm in the room even though the thermostat was set at 65 our room registered at 69… a little warm and stuffy. Not great noise reduction in the hallway, sounded like our door was open and we were near the ice machine. Overall a pretty good stay for the price.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, helpful, and accommodating across departments. A minority reported inconsistent front-desk attitudes, slow responses, and billing or training errors.
Related guest reviews
8
Kim
May 30, 2025
·
Stayed 4 nights
Stayed at this hotel for 4 nights with 3 kids. Loved that it was close to the Metro and the congeniality of the staff is top notch. We loved the restaurant staff, the front desk, and Jojo was the best bellman. The beds were cozy and the hotel was clean and comfortable. Now on to things that could be improved. The pool is COLD. Since we booked this specific hotel for the pool (kids) it'd be nice if it was a little warmer. Also, the front desk advertises a $15 credit (already included in your destination fee). This turned out to be a ploy as it cannot be used in the snack shop or at Starbucks, only in the Restaurant/Room Service. Nothing at either is $15 or less, so we ended up spending a lot more than intended to utilize the credit. But I suppose a nice perk if you've already planned to eat at the Spotted Zebra anyways.
Stayed at this hotel for 4 nights with 3 kids. Loved that it was close to the Metro and the congeniality of the staff is top notch. We loved the restaurant staff, the front desk, and Jojo was the best bellman. The beds were cozy and the hotel was clean and comfortable. Now on to things that could be improved. The pool is COLD. Since we booked this specific hotel for the pool (kids) it'd be nice if it was a little warmer. Also, the front desk advertises a $15 credit (already included in your destination fee). This turned out to be a ploy as it cannot be used in the snack shop or at Starbucks, only in the Restaurant/Room Service. Nothing at either is $15 or less, so we ended up spending a lot more than intended to utilize the credit. But I suppose a nice perk if you've already planned to eat at the Spotted Zebra anyways.
10
Inna
Jul 26, 2023
·
Stayed 2 nights
Nice staff!
Nice staff!
4
Monique
Nov 14, 2024
·
Stayed 2 nights
I had already prepaid for valet parking with my reservation but the employee at the counter did not understand and insisted I pay for parking. Manager came over and quickly glanced at my reservation in the system and saw that I prepaid for parking and assured me that I would not be charged at check out and to double check receipt. Check out came and I was charged for parking. Spoke with front desk to have it removed. There is a huge gap in training between the staff that would eliminate the errors and inconvenience. Spotted Zebra restaurant inside of the hotel - I found a huge piece of broken glass in my water glass! Thankfully I didn’t cut myself on it or given to my son in his glass. Our glasses were not broken so the broken glass came from Lord knows where! This should have never happened. I let the waiter know, she apologized and removed the entire glass from the table. Valet parking- a valet employee stole roughly $23 from my center, closed console. I’m not upset about the money, it’s the principle of the matter and leaves me feeling violated.
I had already prepaid for valet parking with my reservation but the employee at the counter did not understand and insisted I pay for parking. Manager came over and quickly glanced at my reservation in the system and saw that I prepaid for parking and assured me that I would not be charged at check out and to double check receipt. Check out came and I was charged for parking. Spoke with front desk to have it removed. There is a huge gap in training between the staff that would eliminate the errors and inconvenience. Spotted Zebra restaurant inside of the hotel - I found a huge piece of broken glass in my water glass! Thankfully I didn’t cut myself on it or given to my son in his glass. Our glasses were not broken so the broken glass came from Lord knows where! This should have never happened. I let the waiter know, she apologized and removed the entire glass from the table. Valet parking- a valet employee stole roughly $23 from my center, closed console. I’m not upset about the money, it’s the principle of the matter and leaves me feeling violated.
10
Loraine
Aug 7, 2025
·
Stayed 3 nights
Check in staff was very nice and cordial! (Tyler)
Check in staff was very nice and cordial! (Tyler)
4
Thomas
Nov 16, 2024
·
Stayed 4 nights
Staff at reception not friendly or helpful at all, Trudy was very unhelpful, no customer service at all, was just u pleasant, also on wet day asked another reception member was there any umbrellas available as we had small baby I was just told no and she turned away, very unfriendly staff, no effort at all, the restaurant staff were amazing.
Staff at reception not friendly or helpful at all, Trudy was very unhelpful, no customer service at all, was just u pleasant, also on wet day asked another reception member was there any umbrellas available as we had small baby I was just told no and she turned away, very unfriendly staff, no effort at all, the restaurant staff were amazing.
10
Phoebe
May 26, 2024
·
Stayed 2 nights
Our stay was incredible and we will absolutely come back. The bartender and the valet crew were our favorite and they really made the trip special. Thank you to Josh, Keyon, Abdul, and Bekalu for their kindness and beautiful smiles.
Our stay was incredible and we will absolutely come back. The bartender and the valet crew were our favorite and they really made the trip special. Thank you to Josh, Keyon, Abdul, and Bekalu for their kindness and beautiful smiles.
10
Robert
Jan 26, 2025
·
Stayed 2 nights
Staff was excellent from the valet, bellman, front desk to room service. Highly recommend staying here
Staff was excellent from the valet, bellman, front desk to room service. Highly recommend staying here
10
Dominique
Mar 30, 2024
·
Stayed 2 nights
Ms. Trudy and Mr. Keith were awesome and helpful. I appreciated Ms. Trudy lettin me know being a Bonvoy member allowed me to have free WiFi as I was unsure if it counted when booking through Expedia. This was the best hotel for the price, especially on Easter weekend!
Ms. Trudy and Mr. Keith were awesome and helpful. I appreciated Ms. Trudy lettin me know being a Bonvoy member allowed me to have free WiFi as I was unsure if it counted when booking through Expedia. This was the best hotel for the price, especially on Easter weekend!
6
Luping
Jul 18, 2023
·
Stayed 2 nights
was unimpressed with the service efficiency and sense of hospitality. called and requested for toothbrush twice, after 5 hours I had to eventually to go down to reception desk to pick up myself.
was unimpressed with the service efficiency and sense of hospitality. called and requested for toothbrush twice, after 5 hours I had to eventually to go down to reception desk to pick up myself.
10
Evelyn
Aug 23, 2025
·
Stayed 4 nights
Loved my stay here for work. Everyone was helpful and kind. I'll definitely be back. The only thing i didn't like was not being to switch the bus tour with another option.
Loved my stay here for work. Everyone was helpful and kind. I'll definitely be back. The only thing i didn't like was not being to switch the bus tour with another option.
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AI-generated summary based on recent guest reviews
Location
Consistently praised central location steps from Metro Center, with easy walks to museums, the Mall, and restaurants. A few mention street activity around the entrance.
Related guest reviews
10
Michael
Jul 6, 2023
·
Stayed 5 nights
It's hard to beat this location's convenience when staying in D.C.
It's hard to beat this location's convenience when staying in D.C.
10
Vivian
May 14, 2025
·
Stayed 4 nights
Perfect Location
Perfect Location
10
Marketa
Sep 26, 2025
·
Stayed 2 nights
Hotel was located in the middle of all the activities we wanted to do.
Hotel was located in the middle of all the activities we wanted to do.
10
Joanne
Aug 30, 2025
·
Stayed 2 nights
Property was much more updated than expected. We enjoyed the convenience of walking everywhere.
Property was much more updated than expected. We enjoyed the convenience of walking everywhere.
10
David
Mar 29, 2025
·
Stayed 3 nights
Can’t get more convenient to the Metro. Easily walkable to many attractions.
Can’t get more convenient to the Metro. Easily walkable to many attractions.
10
Stelianos
Aug 4, 2025
·
Stayed 4 nights
Hotel well located. Welcome at the réception desk. Confortable bedroom.
Hotel well located. Welcome at the réception desk. Confortable bedroom.
10
Laura
Jul 1, 2024
·
Stayed 5 nights
Very convenient to all attractions. Right next to metro station. Food options within 10min walk.
Very convenient to all attractions. Right next to metro station. Food options within 10min walk.
10
YUWEN
Jan 6, 2023
·
Very convenient location. Exit from the Starbucks door, the Metro entrance is basically right there. 5-10 min walking to Capital mall and Chinatown and shorter walking to more surrounding convenient shops and stores.
Very convenient location. Exit from the Starbucks door, the Metro entrance is basically right there. 5-10 min walking to Capital mall and Chinatown and shorter walking to more surrounding convenient shops and stores.
10
MICHAEL
Sep 3, 2024
·
Stayed 7 nights
The hotel was centered between my convention site, walter Washington convention and the Washington mall. Thus the convention and site seeing where both a very walkable
The hotel was centered between my convention site, walter Washington convention and the Washington mall. Thus the convention and site seeing where both a very walkable
10
Raquel
May 8, 2025
·
Stayed 2 nights
Great choice for our two night stay in Washington! A superb location, near the museums, steps away from the metro, and walking distance from restaurants, pharmacies and shops. We felt safe and comfortable. The Starbucks inside te hotel was a definite plus!!
Great choice for our two night stay in Washington! A superb location, near the museums, steps away from the metro, and walking distance from restaurants, pharmacies and shops. We felt safe and comfortable. The Starbucks inside te hotel was a definite plus!!
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AI-generated summary based on recent guest reviews
Dining
On-site dining feedback is mixed: several guests enjoyed tasty meals and room service, while others found limited menus, slow or inattentive service, or quality issues. Starbucks is convenient; credits can be restrictive and lounge offerings vary.
Related guest reviews
8
mark
Dec 29, 2024
·
Stayed 3 nights
Friendly staff, although the extra $25 charge per night to be made up with dining should have been explained up front when I reserved a room. The Spotted Zebra has a limited menu.
Friendly staff, although the extra $25 charge per night to be made up with dining should have been explained up front when I reserved a room. The Spotted Zebra has a limited menu.
4
Daphne
Jul 19, 2025
·
Stayed 2 nights
I was quite disappointed with several aspects of our recent stay at the Marriott Metro in Washington, DC. First and foremost, the valet parking experience was frustrating. Although my car was brought out promptly when we checked out, the area was chaotic due to multiple guests arriving at once. We were stuck and unable to leave for quite a while. A cab driver even became aggressive with us, and unfortunately, the valet staff did nothing to help manage the situation or assist us in exiting safely. It did not feel like a service worth paying for. Additionally, there was no body wash in our bathroom, and despite requesting it, I never received any during our stay. Lastly, the food quality at the hotel restaurant left much to be desired — it simply didn’t meet the standard I expected from a Marriott property. I hope management takes these comments seriously to improve the overall guest experience.
I was quite disappointed with several aspects of our recent stay at the Marriott Metro in Washington, DC. First and foremost, the valet parking experience was frustrating. Although my car was brought out promptly when we checked out, the area was chaotic due to multiple guests arriving at once. We were stuck and unable to leave for quite a while. A cab driver even became aggressive with us, and unfortunately, the valet staff did nothing to help manage the situation or assist us in exiting safely. It did not feel like a service worth paying for. Additionally, there was no body wash in our bathroom, and despite requesting it, I never received any during our stay. Lastly, the food quality at the hotel restaurant left much to be desired — it simply didn’t meet the standard I expected from a Marriott property. I hope management takes these comments seriously to improve the overall guest experience.
8
Anand
Apr 14, 2024
·
Stayed 2 nights
In room services is fine, but overall dining options either in person or in the room are limited. At this point, the dining room seems to be undergoing some renovation. At such facility, I would have expected some dining option available around the clock.
In room services is fine, but overall dining options either in person or in the room are limited. At this point, the dining room seems to be undergoing some renovation. At such facility, I would have expected some dining option available around the clock.
8
Robert
Sep 21, 2024
·
Stayed 2 nights
Our experience was excellent, but for one thing. My wife and I went to the hotel lounge our second night and sat at the bar for ten minutes and were never served. The bar only had five other couples there and both bartenders glanced at my wife and I, but never acknowledged our presence or came over to take our order. It was a very disappointing experience on which to end our stay as we checked out the following morning.
Our experience was excellent, but for one thing. My wife and I went to the hotel lounge our second night and sat at the bar for ten minutes and were never served. The bar only had five other couples there and both bartenders glanced at my wife and I, but never acknowledged our presence or came over to take our order. It was a very disappointing experience on which to end our stay as we checked out the following morning.
6
Jennifer
Mar 19, 2025
·
Stayed 4 nights
The pros of this hotel are its location made walking to many of the most popular tourist destinations easy and convenient. The staff was friendly and the rooms were clean. I was traveling one with my teenage child and safety was important in my choice of hotel and I do feel this location met that need. The cons- the hotel restaurant had very limited options and the food was pretty disgusting. The beds and pillows are hard and not comfortable after a long day of sightseeing. The worst part are is the walls are paper thin and we were woken up multiple times every night we were there by loud guests.
The pros of this hotel are its location made walking to many of the most popular tourist destinations easy and convenient. The staff was friendly and the rooms were clean. I was traveling one with my teenage child and safety was important in my choice of hotel and I do feel this location met that need. The cons- the hotel restaurant had very limited options and the food was pretty disgusting. The beds and pillows are hard and not comfortable after a long day of sightseeing. The worst part are is the walls are paper thin and we were woken up multiple times every night we were there by loud guests.
10
Vanessa
Apr 17, 2025
·
Stayed 2 nights
We had a great stay! The food from the restaurant and in-room dining is absolutely amazing!
We had a great stay! The food from the restaurant and in-room dining is absolutely amazing!
8
Kayla
Sep 12, 2024
·
Stayed 4 nights
The restaurant was lovely, drinks and food great. Pizza is amazing.
The restaurant was lovely, drinks and food great. Pizza is amazing.
10
ji eun
Apr 16, 2025
·
Stayed 1 night
Overall great experience, great location and friendly staff. We had breakfast at their restaurant (Spotted Zebra). The food was good but we found a bug in our salad.. otherwise the crab omelette was very delicious. And enjoyed the stay overall
Overall great experience, great location and friendly staff. We had breakfast at their restaurant (Spotted Zebra). The food was good but we found a bug in our salad.. otherwise the crab omelette was very delicious. And enjoyed the stay overall
8
Liranda
Feb 13, 2025
·
Stayed 3 nights
I loved this and would have rated 5**, but the dining left a bit to be desired. If dining in is not necessary, then the hotel is top notch!
I loved this and would have rated 5**, but the dining left a bit to be desired. If dining in is not necessary, then the hotel is top notch!
8
Ana
Jun 22, 2024
·
Stayed 3 nights
The hotel staff, including the bellhop and front desk team, were very helpful throughout my stay. While there isn't a concierge, any issues with the room were promptly resolved. The hotel was quiet, allowing me to rest well, and its central location made it easy to access everything nearby. However, I did encounter a few issues with the M Club. The room keys were changed without notification, leading to being locked out until I resolved it with the front desk. Although we eventually regained access after some discussion, the lounge was often understocked and had a more limited range of offerings compared to other club lounges I’ve experienced.
The hotel staff, including the bellhop and front desk team, were very helpful throughout my stay. While there isn't a concierge, any issues with the room were promptly resolved. The hotel was quiet, allowing me to rest well, and its central location made it easy to access everything nearby. However, I did encounter a few issues with the M Club. The room keys were changed without notification, leading to being locked out until I resolved it with the front desk. Although we eventually regained access after some discussion, the lounge was often understocked and had a more limited range of offerings compared to other club lounges I’ve experienced.
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AI-generated summary based on recent guest reviews
10
Carolyn
2 weeks ago
·
Stayed 1 night
We stayed for the DC bike ride. The hotel and staff were geared for the riders and their bikes! They were so organised and helpful and made it all so easy for us. The room was very comfortable and we had a great stay.
We stayed for the DC bike ride. The hotel and staff were geared for the riders and their bikes! They were so organised and helpful and made it all so easy for us. The room was very comfortable and we had a great stay.
10
Lourdes
3 weeks ago
·
Stayed 3 nights
clean room excellent space
clean room excellent space
10
Keith
3 weeks ago
·
Stayed 2 nights
An enjoyable experience.
An enjoyable experience.
10
Donna
3 weeks ago
·
Stayed 1 night
Our first time staying at this property. Upon arrival, we were greeted by the valet, who was pleasant and cheerful. Once inside, the front desk attendant was kind, patient, and helpful, answering our questions. The lobby, elevator, and rooms were spotless, pleasant-smelling, and modern. The bed was comfortable, but the pillows were the usual hotel down pillows, which we don't prefer, but that's just our taste. We didn't get to utilize the restaurant and bar, but it looked welcoming. There is also a Starbucks inside! We would definitely stay here again without hesitation.
Our first time staying at this property. Upon arrival, we were greeted by the valet, who was pleasant and cheerful. Once inside, the front desk attendant was kind, patient, and helpful, answering our questions. The lobby, elevator, and rooms were spotless, pleasant-smelling, and modern. The bed was comfortable, but the pillows were the usual hotel down pillows, which we don't prefer, but that's just our taste. We didn't get to utilize the restaurant and bar, but it looked welcoming. There is also a Starbucks inside! We would definitely stay here again without hesitation.
10
Tamara
Aug 25, 2026
·
Stayed 7 nights
I was so comfortable and happy in this hotel. It felt like a home away from home. My room was clean and spacious. Staff was friendly and welcoming. I enjoyed being on the Club level with breakfast and happy hour drinks and snacks. I always felt safe and knew I was a valued customer. The location is top notch. There’s a metro stop steps away from hotel. I could easily walk to Smithsonian museums and other sites. There were numerous restaurants and shops within walking distance. Highly recommend this hotel!
I was so comfortable and happy in this hotel. It felt like a home away from home. My room was clean and spacious. Staff was friendly and welcoming. I enjoyed being on the Club level with breakfast and happy hour drinks and snacks. I always felt safe and knew I was a valued customer. The location is top notch. There’s a metro stop steps away from hotel. I could easily walk to Smithsonian museums and other sites. There were numerous restaurants and shops within walking distance. Highly recommend this hotel!
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-01: 323.36739076217646USD
- 2026-10-02: 215.88832041198728USD
- 2026-10-03: 210.42402084754943USD
- 2026-10-04: 314.0148322338867USD
- 2026-10-05: 471.75813438125607USD
- 2026-10-06: 630.3495879946898USD
- 2026-10-07: 437.7951458674621USD
- 2026-10-08: 396.6515969387817USD
- 2026-10-09: 355.2473766607666USD
- 2026-10-10: 437.7951458674621USD
- 2026-10-11: 736.9574771914672USD
- 2026-10-12: 1036.8171858883666USD
- 2026-10-13: 1239.403545159912USD
- 2026-10-14: 855.3602043829345USD
- 2026-10-15: 478.9386604747009USD
- 2026-10-16: 251.60319543266294USD
- 2026-10-17: 253.20103014869687USD
- 2026-10-18: 271.12893815910337USD
- 2026-10-19: 385.94128217880245USD
- 2026-10-20: 582.1462214828491USD
- 2026-10-21: 917.4242164624022USD
- 2026-10-22: 727.194605828247USD
- 2026-10-23: 395.41921693344113USD
- 2026-10-24: 313.662076456604USD
- 2026-10-25: 318.61270416458126USD
- 2026-10-26: 377.2404878274536USD
- 2026-10-27: 527.9551019392394USD
- 2026-10-28: 476.3001996478271USD
- 2026-10-29: 345.0478335954284USD
- 2026-10-30: 194.42065335624693USD
- 2026-10-31: 216.69032669975277USD
- 2026-11-01: 296.0477291371154USD
- 2026-11-02: 375.731168109436USD
- 2026-11-03: 396.6515969387817USD
- 2026-11-04: 733.7256329598998USD
- 2026-11-05: 406.26860217498773USD
- 2026-11-06: 251.60319543266294USD
- 2026-11-07: 276.5612844613647USD
- 2026-11-08: 304.3053993553161USD
- 2026-11-09: 345.34612124481197USD
- 2026-11-10: 346.5312749464416USD
- 2026-11-11: 1273.8291867071532USD
- 2026-11-12: 289.95735499481196USD
- 2026-11-13: 313.662076456604USD
- 2026-11-14: 375.731168109436USD
- 2026-11-15: 421.60970312820433USD
- 2026-11-16: 623.2897360900878USD
- 2026-11-17: 786.1994791705322USD
- 2026-11-18: 375.731168109436USD
- 2026-11-19: 242.53766712089535USD
- 2026-11-20: 176.0345369390869USD
- 2026-11-21: 176.0345369390869USD
- 2026-11-22: 194.97154681617735USD
- 2026-11-23: 170.0134749481964USD
- 2026-11-24: 170.0134749481964USD
- 2026-11-25: 170.71081799964904USD
- 2026-11-26: 170.09378712165832USD
- 2026-11-27: 171.70138628784179USD
- 2026-11-28: 193.57957210716245USD
- 2026-11-29: 215.08022206832885USD
- 2026-11-30: 252.30053848411558USD
- 2026-12-01: 341.9523827729797USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests can access their rooms with a mobile device.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
- Fee for in-room wired internet: USD 16.95 per day (rates may vary)
- Early check-in is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Business Center
Room Service
Valet Parking
Services
Business Center
Dry Cleaning
Housekeeping
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Breakfast in the Room
Vending Machines
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Activities
Swimming pool
Golf Course (nearby)
Cycling
Fishing
Golf (miniature)
Canoeing
Hiking
Pool Indoor
Outdoor heated pool
Live Music
Bicycle Tour Information
Pool (Indoor)
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parking
Parking
Valet Parking
Internet
Free Wi-Fi