Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Does the property allow pets?

Yes, pets are allowed with a fee of USD 100.00 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, assistive listening devices, and Braille or raised signage. There are also elevators and step-free entrances.

Where is the property located in relation to key landmarks?

The hotel is located in Santa Barbara's North State area, within a 10-minute drive of Santa Barbara County Courthouse and Santa Barbara Harbor. It is 5.2 miles from Santa Barbara Bowl and 6.2 miles from Santa Barbara Zoo.

Does the property have a swimming pool?

Yes, there are two outdoor swimming pools available, with access from 9:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children 17 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

FOUND Hotels Santa Barbara

Average nightly price at Best Western Plus Pepper Tree Inn by month, last 12 months (USD)
Month	Average price
January	$148
February	$169
March	$289
April	$462
May	$354
June	$309
July	$301
August	$313
September	$289
October	$195
November	$168
December	$150

What guests think

At Best Western Plus Pepper Tree Inn, reviewers highlight clean, newly remodeled rooms, courtyard views, and friendly service, while also noting that room quality varies between older and updated sections across the property.

Many guests liked the spacious layouts, balconies or patios, and comfortable beds, while some found the in-wall AC/heater units loud or underpowered. Ongoing renovation work has at times closed facilities, with frequent reports of no breakfast and occasional pool or hot tub closures. With a convenient setting near shops and restaurants, it’s a practical stay for travelers who prioritize access and value.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Courtyard-style property with pools and hot tubs, but ongoing renovations often close a pool, hot tub, or other areas; the gym/restaurant have also been unavailable during many stays. Parking is generally easy.

Related guest reviews

8

Keith

Jul 19, 2025

·

Stayed 2 nights

Nice property. Convenient to everything. Pool and spa on our side of the building was under renovation. Breakfast was ok but nothing special. Staff was very friendly. I would stay there again.

10

Gordon

Apr 22, 2025

·

Stayed 3 nights

Very quiet and clean! The court yard areas were lovely. Although the pool and hot tubs in our court yard were not operational, the ones in the other area were. If I'm traveling here, i'd check this property first. Highly recommend!

10

Sierra

Nov 5, 2025

·

Stayed 1 night

It's a long list but here we go great stuff, for breakfast, hot clean hot tub open till 10:00 p.m., clean pool, grass to walk the dogs around in a little doggy area, one of the most comfortable mattresses I've ever had, and close enough to the beach that it made it really worth it while costing less than half. After staying at this specific hotel for one night coming back from San Diego we're planning a small vacation to Santa Barbara four nights at this place that's how good it was

8

Emma

Jan 18, 2025

·

Stayed 7 nights

The hotel is currently being refurbished it does have two pools one was closed but the other was open. The coffee in room is truly horrible so if you are staying long term get some kcups. Also the coffee in the lobby did not work the whole time I was there.

10

Joaquin

May 12, 2025

·

Stayed 1 night

We had a great time here! Good location, very clean hotel, super free convenient parking right in front of the room, EV charger, nice pool and friendly staff!!

6

Anita

Jun 8, 2025

·

Stayed 2 nights

Construction prevented use of the pool & access to ice machine on our side of the hotel. Also, no breakfast. No microwave. I apparently reserved our room through Expedia so didn’t get reward points for the two night stay. Location was great, bed was great, quiet room.

10

Justin

May 20, 2024

·

Stayed 1 night

This property is undergoing renovations. Our room was brand new. We stayed here for a concert and it's only a short Uber ride from the venue and downtown and a ton of great restaurants. Target is right across the street and Farm Boys is great for breakfast.

10

TRUDI

Aug 16, 2025

·

Stayed 1 night

Room was great. Nice size. Loved the pool and area around the pool. Breakfast was good.

8

Marilyn

Dec 31, 2024

·

Stayed 2 nights

Love the location. Close to stores and dining. They are pet friendly. Staff was really friendly. The only bad thing is that it was under renovation so the pool was not available, gym or breakfast.

8

cpurtney

Jul 13, 2025

·

Stayed 1 night

The price was reasonable. It’s a lovely property, the rooms all seem to enter from the parking side, but face a garden and pool on the backside. It’s a park like courtyard, the pool was clean, not heated. Lovely place to stay.

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Cleanliness

Many reviews praise very clean rooms and well-kept grounds, but some report ants, dirty or dusty floors/carpets, paint or chemical odors, and occasional maintenance oversights.

Related guest reviews

10

Maria

Jun 24, 2025

·

Stayed 2 nights

This was our first time staying in Santa Barbara, and Best Western Plus Pepper Tree Inn stood out the most to us for its great location, reasonable price, and dog-friendly policy. It was easy to find, with plenty of on-site parking, and close to shops (Target) and restaurants within walkable distance. The hotel had a nice grassy area for the dogs and was also pretty quiet. We barely heard any noise from neighboring rooms, which made for a relaxing stay. We also liked that our room came with a patio area - it was nice to get some fresh air in the early morning and to let our dogs out to sunbathe while we got ready. Overall, the hotel was clean and well-kept, though the floors in our room were a bit on the dirty side upon check-in, we ended up going out to buy some slippers to keep our feet clean. We also wished there was a microwave in the room for added convenience - they had one located in the lobby though. Despite a couple of minor issues, the cleanliness, overall comfort/feel of the room (loved the bathroom mirror!), and how dog-friendly it was, would definitely bring us back again.

10

Toni

Nov 18, 2025

·

Stayed 1 night

This facility has everything one needs for a great stay. Clean rooms, grounds that are kept clean and taken care of, excellent staff, and a great breakfast bar! Thx you!

6

Elisabeth

Jul 17, 2024

·

Stayed 1 night

We stayed in the Pepper Tree Inn because we were in town for a school event. We came late and left early, so we didn't use the hotel/pool much. We slept and that was ok. The bathroom was clean but the carpet in our room was dirty/sticky/stained. For that reason, we wouldn't stay there anymore.

10

Liz

Sep 6, 2024

·

Stayed 3 nights

CLEANLINESS WAS GREAT, STAFF DOES AN AMAZING JOB KEEPING UP WITH ALL THE DETAILS. EVERYTHING FROM INDOOR FLOORS, BATHROOMS AND PATIOS TO OUTDOOR LIGHTS, FLOORS AND POOL AREA WERE CLEAN AND WELL MAINTAINED. HIGHLY RECOMMEND STAYING HERE

6

Andrea

Jul 17, 2023

·

Stayed 3 nights

Pool area and patio areas beautifully maintained Inside the room smelled terrible like mildew and had cobwebs There was only made service if you asked for it

6

Yamilex

Jul 8, 2024

·

Stayed 2 nights

Floor was so dirty. You walk just a few steps without shoes in the carpet and you feet are black on the bottom. My mother in law got hurt twice. There is a step much taller than the rest on one of the stairs so she missed it and banged up her head and leg. Woke up completely bruised. Then when we were in the jacuzzi she scraped her same leg because there is a tile piece sticking out. Staff did their best though. Check in experience was okay. Our room wasn’t ready, which was fine because we we early, but we noticed a lot of other guests were complaining about their bottoms rooms not being ready.

4

candida

May 19, 2025

·

Stayed 1 night

The property was recently remodel however, the workmanship was extremely poor. Trim was missing and there was paint splatters everywhere. The bath door was painted then the doorknob was removed and put back on leaving the paint peeling. The water pressure was horrible. At one point it was barely coming out. The room smelled of paint and chemicals. The staff was outside the room talking loudly which could be heard in the room.

8

Michael

Nov 14, 2025

·

Stayed 4 nights

The room was clean, but I had Ants in it. Is there any chance of having housekeeping check while cleaning to see if there ants

8

Jason

Aug 11, 2025

·

Stayed 1 night

The place was in pretty good shape however our smoke detector was missing it was just wires and my pillow had hairs on it that weren't mine so I'm glad I bring my own

10

Hazel

Dec 31, 2024

·

Stayed 1 night

Our room was very clean!! The bathroom was nicely cleaned and our bedroom was huge for two people!! Loved my stay there

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AI-generated summary based on recent guest reviews

Rooms

Remodeled rooms are modern, spacious, and often include balconies or patios facing the courtyards; beds are generally comfortable. Experiences vary: some rooms are dated with thin walls, and in-wall AC/heaters can be loud; a few reported Wi‑Fi/TV problems.

Related guest reviews

8

Larry

Nov 25, 2024

·

Stayed 1 night

Sliding glass doors with a view of the pool

8

Julie

Jan 16, 2025

·

Stayed 1 night

The hotel is clean and conveniently located. Its downfall is the horrible window air conditioner/heaters!! They are so noisy and you cannot control the strength of output. It’s all or nothing.

4

Kemi

May 4, 2025

·

Stayed 2 nights

I have been very dissatisfied with my stay so far. We have reported these issues several times to the front desk, and there has been no resolution. The internet doesn't work. The TV doesn't work. And it takes about 7 minutes for the water to get hot! We've had to use our cell data the entire stay, which has also resulted in us maxing out the small remainder 5G cell data we have on our family plan until the new cycle begins. I'm seeking a full refund for the inconvenience.

6

Haoxiang

Oct 4, 2024

·

Stayed 2 nights

We stayed in a room where there's a shared doorway to another. The first night was fine since there was no one staying next door. The second night the people next door were talking until 5am and there's no sound insulation. We can hear everything through that door. The AC in the room is pretty loud too. We had to turn it off in the middle of the night.

10

Amberly

Jun 2, 2025

·

Stayed 2 nights

The remodel on the rooms looks great! I love how conveniently located this property is and how friendly and helpful the staff are.

8

Adam

Jun 28, 2025

·

Stayed 1 night

This is a motel with 3 floors and two garden courtyards with pools. The rooms are small and roll away beds are not available. The rooms were clean but a prior guest had left clothes on a shelf that went unnoticed. Beds were comfortable. They are in the process of renovating and clearly communicated the lack of breakfast prior to our stay but failed to communicate the lack of roll away requested in our reservation. Coffee and tea were included and available in the lobby. All rooms have a balcony or patio. They are dog friendly with a very small three foot high fenced dog run. There seemed to be welcome bags at the front desk but I never got one nor did I see it offered to any other guests. There was ample parking. The surrounding area had plenty of shops and restaurants that were in walking distance.

8

Jill

Sep 20, 2025

·

Stayed 4 nights

Our room appeared to be newly renovated, but not 100% (ie: not all lighting and doors were upgraded). The hotel staff are welcoming and nice. It’s in a great location on State St … the mall is across the street with a Starbucks. Target is within walking distance and it’s a short drive to the Promenade. There are several restaurants that could be walked to as well. It’s quiet and peaceful. The pool area is small and they only have a few chaise lounge chairs. Some people brought their own chairs and set them up in the grassy area by the pool/hot tub.

10

Irene

Nov 5, 2025

·

Stayed 1 night

Large room, very clean. King bed and pillow very comfortable. Good rate and right in downtown.

10

Allison

Sep 29, 2025

·

Stayed 2 nights

The room looked newly remodeled and was very nice. The bed and pillows were super comfortable! Nice view into the courtyard and quiet. Ample parking!

4

Alex

Dec 2, 2024

·

Stayed 2 nights

Noisiest hotel I have ever stayed in.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with multiple examples of proactive assistance and easy check-in. A minority mention rudeness, miscommunication, or slow responses.

Related guest reviews

10

Rigo

Oct 22, 2025

·

Stayed 1 night

Staff was amazing. Front desk super friendly and helpful. Room clean and comfortable

10

Ryan

Sep 2, 2024

·

Stayed 7 nights

The entire team were very accomodating and helpful. Austin was excellent. I hope Best Western appreciates him as he is amazing.

10

Karlee

Sep 30, 2024

·

Stayed 1 night

We stayed here for my boyfriend’s birthday and had the best time. The staff was very friendly and the checkin process was super easy! The area surrounding the property is very cute, with shopping and dining all around. We would stay here again!

10

Karen

Feb 3, 2025

·

Stayed 1 night

Wonderful place to stay! Quiet, comfy and conveniently located! Easy to find, amazing parking! Easiest check in I have ever had! Loved it!

10

Miranda

Nov 4, 2025

·

Stayed 1 night

The staff were so helpful and accommodating.. we had a room in-between a large family who had multiple rooms. Two of their small children kept wandering onto our patio and kept coming into our room. It was very uncomfortable for us and we felt like we had to close our selves off into our room so the kids would stop coming in. I mentioned this to the front desk and without hesitation they put us in a different room! We were so appreciative of this so we could enjoy our short stay

10

Ronnie-Gail

Feb 19, 2023

·

Stayed 1 night

The staff was wonderful--friendly, helpful and willing to go the extra mile for us. After we had checked out, Joel at the front desk called us to let us know a laptop had been found in our room. We missed the call and by the time I responded we were too far away to come back. Staff members Austin and Joel arranged for ileftmystuff.com to get the laptop back to our home. We appreciate everything they did for us. Well done!

10

Irma

Jul 30, 2024

·

Stayed 2 nights

Great check in, friendly staff. The parking spots are a big tight for my big car but there was plenty of parking spaces at this busy time. I will definitely be visiting this place again, i loved our room and how clean it was. Amazing!

10

Grember

Jul 2, 2025

·

Stayed 2 nights

Everything was great from the check-in to the checkout. The place is really nice and the people very friendly and professional

10

Gail

Oct 6, 2024

·

Stayed 1 night

Gentleman who helped me check in was very friendly and helpful.

10

Maki

Apr 16, 2025

·

Stayed 1 night

The hotel room was clean and spacious, which was nice—but the real highlight was the wonderful staff. The front desk staff (whose name I, unfortunately, didn’t catch) was incredibly kind. My daughter had her monthly thing come unexpectedly early, and we didn’t have anything on hand. Hoping the hotel might sell what we needed, I went down to the front desk. She could have just directed me to the Target a block away (which she did), but before that, without hesitation, she gave us one of her own to use right away. This might not seem like a big deal—especially to you gentlemen—but it truly helped us in that moment. Thank you so much! We’ll definitely be staying here again for my daughter’s school event!

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AI-generated summary based on recent guest reviews

Location

Convenient upper State Street spot across from a mall with Target and restaurants, and a short drive to UCSB and downtown. Many guests found it safe and walkable for essentials.

Related guest reviews

10

Mark

Jul 31, 2023

·

Stayed 2 nights

love the location, it's quiet. walking distance to coffee shops, dining options, easy to park, EV charging, coffee hot beverage in the lobby, walking distance to CorePower Yoga and Chucks of Hawaii, 2nd time staying here and will stay here again.

8

Bruce

May 12, 2025

·

Stayed 2 nights

Great location

10

Ana

Sep 24, 2024

·

Stayed 3 nights

Conveniently located for my trip

10

Norma

Jul 15, 2025

·

Stayed 2 nights

The room was perfect. There was minimal noise so it was possible to sleep. The beds were comfortable. Close to Target, Starbucks. And the hotel offered breakfast in the lobby.

8

Jill

Sep 20, 2025

·

Stayed 4 nights

Our room appeared to be newly renovated, but not 100% (ie: not all lighting and doors were upgraded). The hotel staff are welcoming and nice. It’s in a great location on State St … the mall is across the street with a Starbucks. Target is within walking distance and it’s a short drive to the Promenade. There are several restaurants that could be walked to as well. It’s quiet and peaceful. The pool area is small and they only have a few chaise lounge chairs. Some people brought their own chairs and set them up in the grassy area by the pool/hot tub.

10

Chris

Oct 4, 2025

·

Stayed 1 night

Mall across street, Target and tourist shops nearby

10

Renzo

Jan 9, 2024

·

Stayed 2 nights

Great location across a shopping mall. Walkable. Friendly staff.

10

SUNG WON

Jun 22, 2025

·

Stayed 2 nights

Very good location!

8

Eric

Jul 2, 2024

·

Stayed 2 nights

Had a few days to do business in Santa Barbara. 2nd time staying here nice hotel. Nice clean rooms not to big or to small if your traveling with a family member or not. Close to restaurants and shops. Everything you need and a short little drive to downtown area. Also close enough to UCSB which is a plus if you have a child attending school and are not from the area. Would and will stay here again when need be.

10

Simon

Aug 15, 2025

·

Stayed 5 nights

Great location and nice up date

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is inconsistent: when offered, guests found it decent to very good, but during renovations it was often unavailable or limited, and seating could be tight.

Related guest reviews

8

Richard

Dec 28, 2024

·

Stayed 1 night

no breakfast, kitchen is still closed.

6

Patricia

May 31, 2025

·

Stayed 1 night

The rooms were nice and clean and spacious. Some of the staff were friendly and helpful Others couldn’t speak English and couldn’t help with questions. Amenities list Microwave, but none in the room. Breakfast- but none offered due to construction. (Could have had a sack/to-go breakfast of pastry, fruit and drink to accommodate) Pool and jacuzzi were also closed with caution tape.

8

Meryjein

Dec 13, 2024

·

Stayed 3 nights

great stay breakfast wasnt served

10

Sabrina

Aug 20, 2025

·

Stayed 3 nights

Staff was great! Breakfast wonderful! Smenities were awesome!

8

Manjiri

Jul 31, 2024

·

Stayed 2 nights

Our stay was great but hotels.com mentioned that breakfast is available and Best Western said temporarily breakfast is not available. There was discrepancy in the information provided hotels.com and Best Westrn

10

Carol

May 3, 2024

·

Stayed 1 night

The breakfast that was included, they did not have due to remodeling or something. I was a little disappointed in that, but everything else was great.

2

Alan

Jun 17, 2025

·

Stayed 2 nights

False advertising. Picture shows ocean view that doesn’t exist. Hotel is inland by10 miles. Breakfast shut down due to audit. An abundance of caution tapes makes you wonder how bad it was inside. Room floor was clean but then you find hair in shower.

6

Ed

Jul 8, 2025

·

Stayed 3 nights

Convenient location right off State Street. I wish the hotel had been more transparent about the pools available. Only one (1) pool was open. The other looked fine, but it was closed. Thus, the only open pool was a bit crowded. Also, I was assured at the front desk that my room would have a view of the interior patio, but to my surprise, my view was of the parking lot and a cemetery. Also, their breakfast seating area is tiny - like 5 tables - so for breakfast, it's impossible to sit anywhere. Silly.

10

Jessica

Jun 23, 2025

·

Stayed 1 night

Great location, served complimentary breakfast it was a good selection and good coffee. Room was perfectly clean and pool area was cleaned and well maintained. Staff very friendly and helpful.

8

Arlene

Aug 7, 2025

·

Stayed 3 nights

We had a great time. The updated rooms are great! The breakfasts were really good...they went all out!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $200	2 $199	3 $199	4 $202	5 $288	6 $641	7
8 $210	9 $210	10 $214	11 $221	12 $218	13 $294	14 $300
15 $193	16 $205	17 $215	18 $217	19 $206	20 $254	21 $264
22 $206	23 $218	24 $231	25 $266	26 $340	27 $347	28 $289
29 $205	30 $195

Best Western Plus Pepper Tree Inn

Prices for Best Western Plus Pepper Tree Inn

Monthly average prices

About this property

Location

Room options

Superior, King Bed

Double Room, King Bed, Courtyard View

Double Room, Queen Bed

King Bed

Queen Bed, Accessible

Double Room, 2 Queen Beds

Double Room, Queen Bed, Accessible

Queen Bed

2 Double Beds

Queen Bed, Accessible

Double Room

Double Room, 2 Single Beds

Suite, Double Bed

Superior, King Bed, Balcony

Double Room, 2 Double Beds

Double Room, King Bed

Double Room, Double Bed

Deluxe, King Bed, Courtyard View

2 Queen Beds

Double Room

Economy, Double Bed

Economy Single

Guest reviews of Best Western Plus Pepper Tree Inn

Who stays here?

What guests think

Property Policies

FAQs about Best Western Plus Pepper Tree Inn

Considering this hotel for your Santa Barbara trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $305	23 $483	24 $509
25 $206	26 $204	27 $221	28 $224	29 $229	30 $258	31 $259