Alexis Park San Francisco

Very nice for the location. Would be better if rooms had a fridge and microwave. Property also needs ice machine.

The room was spacious and affordable. The cleanliness seemed good. They included parking, which is huge in San Francisco, but the spaces are small. I have an Audi A3 and there were spaces I couldn't fit in. The surrounding neighborhood is full of homeless camping on the sidewalk. A few blocks away towards nicer areas it wasn't bad but around the property you're literally walking through homeless camps. Nobody bothered us, but it does make any stroll less pleasant.

Pros: Very clean room, good TV, furniture, closet, free parking (if you're lucky enough to get a first come first served spot). Cons: Very bad neighborhood, thin walls/could hear very loud neighbors at 3am and sirens all night long, No mini fridge, no ice. Would not stay again

Nice for the price. Included parking.

Parking is weird and limited.

great little hotel downtown SF - best part was FREE PARKING!!!!

Surrounded by homeless people. No elevator or ice machine. House keeping never serviced the room. I do not recommend this place.

No ice machine, no fridge, no coffee pot, horrible area with sirens going all night homeless and dirty all around but the room itself was decent and clean

The man working the front desk was kind and hospitable; the other staff not so much. They were RUDELY banging on our door at 10:58am, when check-out is 11:00am. There are very limited parking spaces, maybe 10 total for like 30 rooms. Luckily we were in walking distance of a CVS and our destination so we didn't have to move our car. Shower floor was dirty (or stained, couldn't tell) and everything seemed to have a fine layer of dust on it, but seemed otherwise the room seemed clean.

They had no elevators and my friend fell down their stairs from the 2nd step to the bottom. It was so scart

We feel like this is definitely a little hidden gem despite the surrounding area. The room is very clean and so is the property. This is a family owned property and it has free parking which you don’t usually get in the city. Staff was friendly and we had no issues. This was our second time staying here and will definitely be back!

It was very clean

Dated but not bad. Furniture was ok, but upholstery and carpet needs a good deep cleaning! Smelled exceptionally weird in there! Walkway/stairs were dirty and smelled like urine (probably the homeless guy living at the bottom of the stairs). Not a lot of parking places, but we parked there fine. Only one tiny bar of soap in the bathroom so bring your own shampoo/body wash/lotion! Homeless were noisy but we just left the tv on. For the price it was fine! Check in was easy through a walk up window. We stayed in the city because we live 5 hours away and I was having an early morning surgery there, so just needed a bed for a few hours and it worked for that.

The beds were very comfortable, and the room appeared to have been recently renovated, which we appreciated. Additionally, the staff was friendly and a pleasure to interact with throughout our stay. However, there were two significant concerns that affected our overall experience. First, we noticed what appeared to be human waste in the stairwell. Unfortunately, even after bringing it to the staff’s attention, it was not addressed during our stay. Second, the bathtub had visible stains that resembled bodily fluids or blood, which was unsettling.

Clean quiet, comfortable. Loved everything about this place will definitely be back.

it was not a clean room

Got there early and was allowed to check in. Room was super clean.

The only good thing I have to say about this place is the parking, which was still not that great! The house keepers were very invasive, in early morning before check out a house keeper peaked through our window to see if we were in there. Then one of the other guest had a house keeper open their room while they were in there without permission asked! I sleep on my left side and when I woke up from one night of sleeping in that bed I broke out with acne on that side of my face. I decided not to even use the shower bc there was mold in it. The receptionist was rude and impatient and he seemed annoyed to even be helping. The area surrounding is definitely not the safest. Bc of that we were worried about having a safe night sleep. Overall it was the opposite of clean and both the homeless and workers were not making us feel welcomed. We are travelers on a budget and this is the worse place we’ve ever been to!!

Next to a bad neighborhood, sidewalks blocked by homeless encampments, strong odor of urine in stair well. I would not stay here again.

The man working the front desk was kind and hospitable; the other staff not so much. They were RUDELY banging on our door at 10:58am, when check-out is 11:00am. There are very limited parking spaces, maybe 10 total for like 30 rooms. Luckily we were in walking distance of a CVS and our destination so we didn't have to move our car. Shower floor was dirty (or stained, couldn't tell) and everything seemed to have a fine layer of dust on it, but seemed otherwise the room seemed clean.

We checked in Friday for 2 nights. At 3 O'Clock on Saturday, Housekeeping knocked and ooened the door. Asked if we were staying and when we answered, YES, She said "You have to pay!" A few minutes later the front desk called and questioned whether or not He had checked Us in for 1 night or 2! It was inconvenient to be interrupted. There is also NO in room microwave, fridge or coffee maker.

The shower is amazing with jets and the rooms are very spacious.

Ok hotel, bad area. This hotel must be near a hospital because there were ambulance sirens going off every twenty minutes or so. The area is not the best, lots of homeless people on the street, people urinating on the sidewalk, people on quads and motorcycles doing stunts on the street. There is also no security and a small parking lot so make sure you do not leave anything in view, noticed a guy looking into car windows. Overall an ok hotel in a bad area, we stayed one night to see a concert nearby at the Bill Graham Civic Auditorium, it is walkable but I would be cautious of your surroundings.

Pros: Very clean room, good TV, furniture, closet, free parking (if you're lucky enough to get a first come first served spot). Cons: Very bad neighborhood, thin walls/could hear very loud neighbors at 3am and sirens all night long, No mini fridge, no ice. Would not stay again

No microwave oven and coffee maker

AC was not working in our room. Owner gave us a fan instead.

Stay was nice, although parking was rough and filled quickly, still always got a spot. I do wish there was a fridge or microwave in the room but there was not. Nice shower though and clean room! Would/ will stay again.

Only giving 4 stars because there was no microwave or refrigerator. Area must have been cleaned up after some of the reviews. Yes there are homeless people. No they aren’t looking to harm you. I stayed by myself and I am a small woman. I went off the property to smoke on the sidewalk and I wasn’t scared. Just have to be smart. Bed was comfy, shower was great, room was clean. Aside from the occasional siren which is to be expected in a more urban area, the property itself was ultra quiet. I came for concerts at the civic center and I wanted something that was in walking distance. I would definitely recommend this place to people like me who don’t care about luxury when they travel.

The Inn in itself was fine. The beds were huge and really comfy, the bathroom had what was needed, and the sink area was nice. There was a desk, a chair and a working tv (bad quality but we weren’t here for this so it doesn’t matter). Even though we weren’t too far from everything (close to Civic Center, went to Lombard Street and Pier 39 walking and so on), the neighborhood was AWFUL. It was unfortunately the worst of San Francisco and we didn’t check it. We should’ve. There were homeless people and crackheads at every INCH of the streets in the area, you couldn’t walk on the sidewalks. Some were even in the hotel stairs, even tho the owner tried to kick them out everytime. Let’s talk about the checking : there is no inside area, you talk through a window like at the bank. We are foreign and could barely hear the owner and had trouble understanding. It was extremely unwelcoming. We were scared with the homeless and had to give a deposit OUTSIDE with our luggages holding on for dear life on us… it was atrocious!!! Wouldn’t recommend unless it’s for 1-2 nights and you aren’t foreign, a woman or scared of the numerous SF crackheads…

No ice machine, no fridge, no coffee pot, horrible area with sirens going all night homeless and dirty all around but the room itself was decent and clean

I wasn't aware of the neighborhood when booking this place, we felt very unsafe. The manager was rude as well. Very unpleasant experience.

The people that were working were very nice and friendly. The surrounding area was kind of loud at night but I was able to sleep.

It took too long because they couldn't find the check-in confirmation name. Deposit also asking $250 other room rate.

Management was great i got in early than check in time had no problems with property clean room nice amminties. Surrounding area not that great but you have access to everything would highly recommend also just follow the rules with management due to the surrounding area you will have a comfortable safe stay there management treated me great would stay there again.

The area is very unsafe. The guy running the place is weird too. We felt like he was watching us the whole time so it made us feel so uneasy. Our friend said he zoomed into the camera of our car when she checked in the second room. (We were still in the car). He called our second room with only girls in it to make sure we were awake for check out but we never requested this. Also left the light off in the room and we saw it was turned on when we came back which is weird????? We had 5 people total. 3 in one and 2 in the other. When it came to check out, he was giving me a hard time saying I only booked one room for 2 and that he is going to have to charge an extra person fee. I booked for 3 btw. He was so confident that I booked for 2. He went to bring back the paper I signed and it said 2 NIGHTS and 3 GUESTS. This guy needs to double check himself before trying to call out customers. He also made a copy of my ID & my credit card. Is that legal??? I also had to write my address and ID number on the paper he gave which was weird. We had a terrible experience here. The rooms are A LOT smaller than what the photo shows. It felt so dirty. The blow dryer is so outdated. I've never seen a blow dryer like that ever. The tube where the air is supposed to come out is yellow?? It looked so gross and crusty. The water was NOT draining the bathtub. There were so many things wrong about this place like I really cannot put it in a review. I really should've done better research.

They are not honest about the deposit, they charged me $150 while the quality of the hotel and the original price per night is 100, but they denied to refund my deposit, while I asked them about my deposit refund they told me that they have made a refund so it is on hold by the bank, then I called the bank on rightway,the bank said that their is no money deposited by them. Then they told me that they are waiting for the owner to check if there is no demage in the room. How this is possible while I left the room one day ago? and there was no demage.

Clean hotel, friendly and helpful staff

Room was really nice. Communication with person was difficult because couldn't understand what he was saying through plexiglass. Deposit was almost as much as the room, and 4 days later I'm still waiting to get it back.

The man working the front desk was kind and hospitable; the other staff not so much. They were RUDELY banging on our door at 10:58am, when check-out is 11:00am. There are very limited parking spaces, maybe 10 total for like 30 rooms. Luckily we were in walking distance of a CVS and our destination so we didn't have to move our car. Shower floor was dirty (or stained, couldn't tell) and everything seemed to have a fine layer of dust on it, but seemed otherwise the room seemed clean.

Owner of the property was a very nice person and have customers service.

Property has plenty of cameras but the surrounding area was sketchy and full of homeless people.

We stay here often when we go to the city for music. Right next to Great American Music Hall. Close to Fillmore as well. The neighborhood is a bit rough "Tenderloin" but the rooms are a great value. Free parking too.

It's quite convenient, 5 min walk from the city hall. Clean room.

Ok hotel, bad area. This hotel must be near a hospital because there were ambulance sirens going off every twenty minutes or so. The area is not the best, lots of homeless people on the street, people urinating on the sidewalk, people on quads and motorcycles doing stunts on the street. There is also no security and a small parking lot so make sure you do not leave anything in view, noticed a guy looking into car windows. Overall an ok hotel in a bad area, we stayed one night to see a concert nearby at the Bill Graham Civic Auditorium, it is walkable but I would be cautious of your surroundings.

The inside of the room was nice and the price was great. The outside there are alot of homeless encampments but for San Francisco that is normal unless you want to pay an obscene amount. They really didn't come on to the property and parking and wifi is free unlike other places

It was close to everything

The room was not bad in itself, however the surrounding area will also shock you if you are not used to big US cities like I was. The nearby streets had a lot of homeless tents on the sidewalks and open drug use from people roaming around.

The hotel was decent and the manager was very kind and helpful. But the area around the hotel was sketchy.

The Inn in itself was fine. The beds were huge and really comfy, the bathroom had what was needed, and the sink area was nice. There was a desk, a chair and a working tv (bad quality but we weren’t here for this so it doesn’t matter). Even though we weren’t too far from everything (close to Civic Center, went to Lombard Street and Pier 39 walking and so on), the neighborhood was AWFUL. It was unfortunately the worst of San Francisco and we didn’t check it. We should’ve. There were homeless people and crackheads at every INCH of the streets in the area, you couldn’t walk on the sidewalks. Some were even in the hotel stairs, even tho the owner tried to kick them out everytime. Let’s talk about the checking : there is no inside area, you talk through a window like at the bank. We are foreign and could barely hear the owner and had trouble understanding. It was extremely unwelcoming. We were scared with the homeless and had to give a deposit OUTSIDE with our luggages holding on for dear life on us… it was atrocious!!! Wouldn’t recommend unless it’s for 1-2 nights and you aren’t foreign, a woman or scared of the numerous SF crackheads…

It’s not located in the best area of San Francisco

We checked in Friday for 2 nights. At 3 O'Clock on Saturday, Housekeeping knocked and ooened the door. Asked if we were staying and when we answered, YES, She said "You have to pay!" A few minutes later the front desk called and questioned whether or not He had checked Us in for 1 night or 2! It was inconvenient to be interrupted. There is also NO in room microwave, fridge or coffee maker.

The rooms were nice but the area was bad. There was a homeless person sleeping on the floor two doors down and we had people looking in our vehicle. No breakfast either but the rates were pretty good for San Francisco. The parkway was very tight, a midsize SUV barely fit in them.

Overall we had a great stay at Alexis Park Inn. The area has a lot around it, even if it feels a little rough (usual SF homeless and noise). The room was clean and had all amenities listed. Staff were all attentive and seem to care about the property. There is limited parking, but it felt safe and well-managed. Perfect little breakfast cafe (grab and go - not a sit down) place across the street! They also had lunch sandwiches and Bahn mi, etc. Was very convenient for ride share to pick up and drop-off. Would stay here again.

No ice machine, no fridge, no coffee pot, horrible area with sirens going all night homeless and dirty all around but the room itself was decent and clean