Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld
$64
/ night
Avg. for November
Prices for Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld
Select dates to see prices and availability
$64
/ night
Avg. for November
Monthly average prices
Nightly prices at Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld average $57 in December, the cheapest month, and $165 in July, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $101 |
| February | $98 |
| March | $90 |
| April | $76 |
| May | $123 |
| June | $129 |
| July | $165 |
| August | $111 |
| September | $112 |
| October | $77 |
| November | $64 |
| December | $57 |
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Nov · $64
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Most expensive: July (~$165)
Cheapest: December (~$57)
About this property
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including a television in a common area and tour/ticket assistance.
Amenities
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including a television in a common area and tour/ticket assistance.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Limited parking is available onsite.
Rooms
Stay in one of 79 guestrooms featuring LCD televisions. Cable television is provided for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include phones and blackout drapes/curtains, and housekeeping is provided on request.
Location
Located in San Diego (Mission Valley), Hotel Iris - San Diego is steps from Hotel Circle and a 3-minute drive from Balboa Park. This hotel is 3.3 mi (5.3 km) from San Diego Zoo and 3.4 mi (5.5 km) from Marine Corps Recruit Depot.
What's nearby
Hotel Circle(0.1 miles)
Fashion Valley Mall(0.8 miles)
Mission Valley Mall(1.7 miles)
University of San Diego(2.3 miles)
Old Town San Diego State Park(2.8 miles)
Balboa Park(2.1 miles)
UC San Diego Health(2.4 miles)
San Diego Zoo(3.3 miles)
Marine Corps Recruit Depot(3.4 miles)
San Diego Natural History Museum(3.4 miles)
Pechanga Arena(3.5 miles)
San Diego Museum of Art(3.6 miles)
Old Globe Theater(3.7 miles)
Sharp Memorial Hospital(3.8 miles)
San Diego City College(3.8 miles)
San Diego Intl. Airport (SAN)(6.9 miles)
San Diego, CA (MYF-Montgomery Field)(6.1 miles)
San Diego, CA (SEE-Gillespie Field)(15.4 miles)
Tijuana Intl. Airport (TIJ)(27.8 miles)
Carlsbad, CA (CLD-McClellan-Palomar)(31.2 miles)
Parking
Swimming pool
Non-Smoking Rooms
Housekeeping
Golf Course (nearby)
Pool Outdoor
Location
625 Hotel Circle South, Mission Valley, San Diego, California, United States of America
Hotel Circle (0.1 miles)
Fashion Valley Mall (0.8 miles)
Mission Valley Mall (1.7 miles)
University of San Diego (2.3 miles)
Old Town San Diego State Park (2.8 miles)
Balboa Park (2.1 miles)
Room options
5
Standard Room, 1 Queen Bed
Room details
1 Queen Bed
Sleeps 2
215 ft²
Air ConditioningPrivate BathroomTV
5
Studio Suite, 1 Bedroom, Kitchen
Room details
1 Queen Bed
Sleeps 2
248 ft²
Air ConditioningKitchenKitchenette
6
Standard Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
215 ft²
Air ConditioningPrivate BathroomTV
4
Standard Room, 2 Queen Beds, Accessible
Room details
2 Queen Beds
Sleeps 4
247 ft²
Air ConditioningPrivate BathroomTV
6
Standard Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
247 ft²
Air ConditioningPrivate BathroomTV
4
Suite, 1 King Bed, Jetted Tub
Room details
1 King Bed
Sleeps 2
237 ft²
Air ConditioningRefrigeratorPrivate Bathroom
Guest reviews of Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld
6.6
Pleasant
Based on 1,368 verified reviews
Who stays here?
Business
16%
Couple
32%
Family
30%
Group
13%
Solo
7%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld is a budget stay with convenient freeway access, but many note poor cleanliness, worn rooms, maintenance problems, noise and thin walls, and safety concerns about people loitering around the property.
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What guests think
Across reviews, Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld is a budget stay with convenient freeway access, but many note poor cleanliness, worn rooms, maintenance problems, noise and thin walls, and safety concerns about people loitering around the property.
Multiple reviews report roaches, strong smoke or chemical smells, and stained or unclean linens and bathrooms. Many also mention broken fixtures, hot water issues, nonworking in-room jetted tubs, an out-of-service hot tub, and limited, tight parking. Service is mixed: some found the front desk friendly and accommodating, while others reported rude responses, slow check-in, and disputes over deposits, extra fees, and refunds. Overall, expect a very simple stop with trade-offs in comfort and upkeep.
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AI-generated summary based on recent guest reviews
Facilities
Parking is limited and cramped. Several reviews also note nonworking amenities, including an out-of-service hot tub, cold or unappealing pool, broken jetted tubs, and occasional hot water outages.
Related guest reviews
2
Sam
Jul 10, 2025
·
Stayed 1 night
Booked the jacuzzi suite. The water wouldn’t get hot enough to use it. The handle was pretty much broken, and wouldn’t turn past a certain point. We decided to see if we could deal with the lukewarm water, and there was a bunch of junk floating in it. We decided not to risk a staff infection. There was a shower head above the tub on the same faucet. This was the only way to bathe in the room. This was the tip of the iceberg of issues stemming from poor maintenance. There was a hole in the floor cold air was coming out of, and the tile kind of gave when you stepped on it. There were cigarette burns and drywall patches everywhere. The toilet rocked when you sat on it. The wood furniture had stains. The hot tub outside was boarded up. The ice machines were by the outdoor pool, and looked dirty. Amenities were hit and (mostly) miss. There was a refrigerator, a microwave, and basic cable in the room, but not much else. I didn’t know how much I would miss bad hotel art until I was staring at a bleak blank wall. Climate control was a smelly wall A/C unit, and the blankets were thin. I can sleep on a rock, so I can’t attest to how the mattress was. I found myself missing things like tissues and convenient trash cans you would find at any other motel. It was also loud. Some people were getting in their car and yelling all night. We could also hear people in rooms around us, and housekeeping vacuuming.
Booked the jacuzzi suite. The water wouldn’t get hot enough to use it. The handle was pretty much broken, and wouldn’t turn past a certain point. We decided to see if we could deal with the lukewarm water, and there was a bunch of junk floating in it. We decided not to risk a staff infection. There was a shower head above the tub on the same faucet. This was the only way to bathe in the room. This was the tip of the iceberg of issues stemming from poor maintenance. There was a hole in the floor cold air was coming out of, and the tile kind of gave when you stepped on it. There were cigarette burns and drywall patches everywhere. The toilet rocked when you sat on it. The wood furniture had stains. The hot tub outside was boarded up. The ice machines were by the outdoor pool, and looked dirty. Amenities were hit and (mostly) miss. There was a refrigerator, a microwave, and basic cable in the room, but not much else. I didn’t know how much I would miss bad hotel art until I was staring at a bleak blank wall. Climate control was a smelly wall A/C unit, and the blankets were thin. I can sleep on a rock, so I can’t attest to how the mattress was. I found myself missing things like tissues and convenient trash cans you would find at any other motel. It was also loud. Some people were getting in their car and yelling all night. We could also hear people in rooms around us, and housekeeping vacuuming.
6
Laurene
Nov 21, 2025
·
Stayed 1 night
BED WAS A 6/10, NOT THE WORST, NOT THE BEST. WEIRD LARE PHOTO O F A RANDOM WOMAN ON THE WALL, LIKE CREEPY LARGE. PARKING LIMITED, OVERALL, THE PROPERTY IS WHAT YOU PAY FOR, TOLIETS DID NOT FLUSH WELL. AC UNIT WORKED FINE SO DID TH TV. FRONT DESK STAFF WAS AWESOME. AGAIN, GET HAT YOU PAY FOR, A ROOM FOR THE NIGHT.
BED WAS A 6/10, NOT THE WORST, NOT THE BEST. WEIRD LARE PHOTO O F A RANDOM WOMAN ON THE WALL, LIKE CREEPY LARGE. PARKING LIMITED, OVERALL, THE PROPERTY IS WHAT YOU PAY FOR, TOLIETS DID NOT FLUSH WELL. AC UNIT WORKED FINE SO DID TH TV. FRONT DESK STAFF WAS AWESOME. AGAIN, GET HAT YOU PAY FOR, A ROOM FOR THE NIGHT.
6
Leigh
May 30, 2023
·
Stayed 3 nights
This hotel is not very nice but it served the purpose. The rooms are extremely basic and don't smell good. There was no comforter or anything, just sheets and a blanket. Parking is a problem with limited spots and very small and narrow parking spaces.
This hotel is not very nice but it served the purpose. The rooms are extremely basic and don't smell good. There was no comforter or anything, just sheets and a blanket. Parking is a problem with limited spots and very small and narrow parking spaces.
6
Devra
Jul 31, 2025
·
Stayed 2 nights
First of all, for whoever might read this DO NOT USE EXPEDIA, they booked me the wrong room and would not offer a partial refund only a cancellation but there was no time to book another room. Hotel Iris , well, you get what you pay for, it's fairly inexpensive and they did accommodate us in a room with disabled parking in front. It was nice to have a mini fridge since the room I booked on Expedia was suppose to have a full kitchen (there are no such rooms at this hotel). Upon entering there was a powerful Clorox smell covering up a moldy smell. The front office smells of mold, too. The board under the bathroom sink is rotten and lots of rust and old molding in the bathroom. The towels they provide are minimal in size and quality. We found one huge cockroach , thankfully more. We had a room close to the street and it was loud from traffic. They power washed the upper level right above us leaving a waterfall over the sidewalk. There is a pool but all the pool furniture is broken or unusable. The jacuzzi is not working. This seems like a very old, not very well maintained property.
First of all, for whoever might read this DO NOT USE EXPEDIA, they booked me the wrong room and would not offer a partial refund only a cancellation but there was no time to book another room. Hotel Iris , well, you get what you pay for, it's fairly inexpensive and they did accommodate us in a room with disabled parking in front. It was nice to have a mini fridge since the room I booked on Expedia was suppose to have a full kitchen (there are no such rooms at this hotel). Upon entering there was a powerful Clorox smell covering up a moldy smell. The front office smells of mold, too. The board under the bathroom sink is rotten and lots of rust and old molding in the bathroom. The towels they provide are minimal in size and quality. We found one huge cockroach , thankfully more. We had a room close to the street and it was loud from traffic. They power washed the upper level right above us leaving a waterfall over the sidewalk. There is a pool but all the pool furniture is broken or unusable. The jacuzzi is not working. This seems like a very old, not very well maintained property.
2
Jose
Oct 22, 2023
·
Stayed 2 nights
There were plumbing problems. We were told the hot water would be off until after 6pm the day of check in and off before 6am the next morning. The hot water would return after 6pm that night. We stayed Friday night and Saturday night and checked out on Sunday morning. We did not have hot water during the entire length of our stay.
There were plumbing problems. We were told the hot water would be off until after 6pm the day of check in and off before 6am the next morning. The hot water would return after 6pm that night. We stayed Friday night and Saturday night and checked out on Sunday morning. We did not have hot water during the entire length of our stay.
2
Christopher
Jun 23, 2025
·
Stayed 1 night
Checked in, asked about the pool and hot tub, there wasn’t a hot tub like they claim, get to the room and it smells, the sheets are dirty, remote and tv don’t work, we were given two towels for four people and an additional deposit for this crap hole upon arrival. Don’t recommend!!!
Checked in, asked about the pool and hot tub, there wasn’t a hot tub like they claim, get to the room and it smells, the sheets are dirty, remote and tv don’t work, we were given two towels for four people and an additional deposit for this crap hole upon arrival. Don’t recommend!!!
8
Frank
Jan 12, 2025
·
Stayed 2 nights
It was great, sadly we were expecting a heated pool and it was ice cold.
It was great, sadly we were expecting a heated pool and it was ice cold.
6
shea
Jul 14, 2023
·
Stayed 1 night
The parking situation was a little difficult but I understand with the size of the place. Seemed like there was more cars than rooms and that the IN behind was using there parking too. But the staff was nice and helpful and the room looked clean. Nothing to special about the room but great water pressure !
The parking situation was a little difficult but I understand with the size of the place. Seemed like there was more cars than rooms and that the IN behind was using there parking too. But the staff was nice and helpful and the room looked clean. Nothing to special about the room but great water pressure !
2
Joann
Oct 31, 2023
·
Stayed 2 nights
Hotel did not have hot water. I was told ro contact Hotel.com to get credit. Hotel.com did not respond to my email. The only response from Hotel.com was to contact my local hotel. Hotel.com is quick to take your money but if there's a problem with your reservation you won't get any help. The local hotel did what they could. I reserve a suite with jetted tub. Shortly after I made reservation the local hotel called and told me there was no hot water. They said they could not issue credit and that any credit would come from Hotel.com since reservation was made through them. Hotel.com contact was through online chat from which I got no response. The local hotel switched us to a regular room with hot water but at a lower rate. Hotel.com did not respond to any of my inquiries. When you click on the "help and support" it refers you back to local hotel. The local hotel took care of the room situation on their end but Hotel.com didn't take care of credit on their end. Hotel.com only works if there are no issues. If anything abnormal happens Hotel.com is no help. There's no phone number to talk directly to a real person. Everything is online where they can blame things on computer. I will never use Hotel.com again. I'm going to tell everyone I know that Hotel.com is no reliable. It's better to contact hotel directly to make reservation. That way you can contact the hotel reservation desk and solve the problem. My hotel manager was very helpful and available throughout the whole process
Hotel did not have hot water. I was told ro contact Hotel.com to get credit. Hotel.com did not respond to my email. The only response from Hotel.com was to contact my local hotel. Hotel.com is quick to take your money but if there's a problem with your reservation you won't get any help. The local hotel did what they could. I reserve a suite with jetted tub. Shortly after I made reservation the local hotel called and told me there was no hot water. They said they could not issue credit and that any credit would come from Hotel.com since reservation was made through them. Hotel.com contact was through online chat from which I got no response. The local hotel switched us to a regular room with hot water but at a lower rate. Hotel.com did not respond to any of my inquiries. When you click on the "help and support" it refers you back to local hotel. The local hotel took care of the room situation on their end but Hotel.com didn't take care of credit on their end. Hotel.com only works if there are no issues. If anything abnormal happens Hotel.com is no help. There's no phone number to talk directly to a real person. Everything is online where they can blame things on computer. I will never use Hotel.com again. I'm going to tell everyone I know that Hotel.com is no reliable. It's better to contact hotel directly to make reservation. That way you can contact the hotel reservation desk and solve the problem. My hotel manager was very helpful and available throughout the whole process
6
Stephanie
Jul 24, 2023
·
Stayed 2 nights
We were a family with 4 rooms we were all spread everywhere. No easy access to 2nd floor for person with disabilities or pregnant. No refrigerator ass listed on here. Parking spaces too close together. Bath tubs were so old and broken.
We were a family with 4 rooms we were all spread everywhere. No easy access to 2nd floor for person with disabilities or pregnant. No refrigerator ass listed on here. Parking spaces too close together. Bath tubs were so old and broken.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report roaches and other bugs, strong smoke or chemical odors, and stained or dirty linens, carpets, and bathrooms. Housekeeping consistency is a recurring concern.
Related guest reviews
6
Jason
Nov 4, 2025
·
Stayed 2 nights
We saw two roaches. Door key hardly ever worked. Somebody had kicked in the door before and it was just patched po orly.
We saw two roaches. Door key hardly ever worked. Somebody had kicked in the door before and it was just patched po orly.
2
lorena
Aug 12, 2024
·
Stayed 1 night
The room was not clean, it had a bad odor I had to buy a lysol and put all over the room, there were insects in the bathroom, no trashcan in the room or the bathroom, the furniture was damaged and the restroom wall like they made some repairs and they look unfinished, very bad experience… there were also people like living in the room nextdoor and we could smell cigar odor all night…and a lot of noise.
The room was not clean, it had a bad odor I had to buy a lysol and put all over the room, there were insects in the bathroom, no trashcan in the room or the bathroom, the furniture was damaged and the restroom wall like they made some repairs and they look unfinished, very bad experience… there were also people like living in the room nextdoor and we could smell cigar odor all night…and a lot of noise.
2
Janelle
Jun 26, 2023
·
Stayed 2 nights
Gross. We payed $200/night for a room that I would not stay in for free. The carpet was dirty and stained. The TV didn’t work. We shared the room with cockroaches. There was no hair dryer. It smelled like weed. The sheets smelled like cigarettes. The bed was hard and sheets thin and scratchy. The only redeeming quality was a clean bathroom and a fridge and microwave that worked. It was noisy from the other guests and the freeway. The front desk guy was nice.
Gross. We payed $200/night for a room that I would not stay in for free. The carpet was dirty and stained. The TV didn’t work. We shared the room with cockroaches. There was no hair dryer. It smelled like weed. The sheets smelled like cigarettes. The bed was hard and sheets thin and scratchy. The only redeeming quality was a clean bathroom and a fridge and microwave that worked. It was noisy from the other guests and the freeway. The front desk guy was nice.
2
John
Jul 15, 2025
·
Stayed 2 nights
When I arrive there were two guests in the lobby seeking refunds because they refused to check in to dirty rooms. I got my room and upon entering found it. It cleaned it ready - including literal blood on the walls of the bathroom. I went to the front desk and asked for another room. The second room was just as bad. Both were absolutely filthy. I then went and returned my key. The front desk staff told me I could contact hotels.com and ask for a refund just like the other guests did. When I contacted customer service I was told the hotel has a “no refund policy” and that they would contact the front desk to ask for a waiver. Which aligned with what I was originally told. Once I returned the keys and walked out - the on duty manager refused to allow the refund. She admitted that the rooms were not clean or ready to be issued. She then said that even though there was no rooms ready - I could wait for one to be cleaned with zero indication of when that would be. I politely declined and asked for the refund to be processed since my family would not be staying there. I was told absolutely not and to “take it up with your bank”. So I am. I would not recommend anyone stay at this hotel - the pictures do not match the actual conditions, the bait and switch is very deceptive. They have a no refund policy because once they get your money - they expect you to just deal with it seeing as how neither their management, customer service, or hotels.com will help you if you decide not to stay
When I arrive there were two guests in the lobby seeking refunds because they refused to check in to dirty rooms. I got my room and upon entering found it. It cleaned it ready - including literal blood on the walls of the bathroom. I went to the front desk and asked for another room. The second room was just as bad. Both were absolutely filthy. I then went and returned my key. The front desk staff told me I could contact hotels.com and ask for a refund just like the other guests did. When I contacted customer service I was told the hotel has a “no refund policy” and that they would contact the front desk to ask for a waiver. Which aligned with what I was originally told. Once I returned the keys and walked out - the on duty manager refused to allow the refund. She admitted that the rooms were not clean or ready to be issued. She then said that even though there was no rooms ready - I could wait for one to be cleaned with zero indication of when that would be. I politely declined and asked for the refund to be processed since my family would not be staying there. I was told absolutely not and to “take it up with your bank”. So I am. I would not recommend anyone stay at this hotel - the pictures do not match the actual conditions, the bait and switch is very deceptive. They have a no refund policy because once they get your money - they expect you to just deal with it seeing as how neither their management, customer service, or hotels.com will help you if you decide not to stay
2
Henry
Jun 8, 2025
·
Stayed 1 night
There was dried up blood stains on the bed and shower tub. There was about 100 nat flies flying around. It was absolutely disgusting. I ran out of there. I walked in the room and left. The room was gross.
There was dried up blood stains on the bed and shower tub. There was about 100 nat flies flying around. It was absolutely disgusting. I ran out of there. I walked in the room and left. The room was gross.
2
Harry
Sep 25, 2025
·
Stayed 1 night
Terrible roaches they tried to keep me on my deposit
Terrible roaches they tried to keep me on my deposit
2
William
Jul 21, 2025
·
Stayed 2 nights
Cockroaches in room and bathroom, window had not curtains. front desk was rude and mean. This is a drug hotel, not safe or clean.
Cockroaches in room and bathroom, window had not curtains. front desk was rude and mean. This is a drug hotel, not safe or clean.
2
ron
Jul 20, 2024
·
Stayed 1 night
it was not clean at all. your feet gets so dirty just walking around inside the room
it was not clean at all. your feet gets so dirty just walking around inside the room
2
Chung
Aug 6, 2023
·
Stayed 1 night
This is the worst hotel I’ve even stayed at. The room smelled horribly of smoke and the carpet was so dirty that it stuck to my shoes. I’m the. The headboard was so dirty you could see the dust particles and it was taped together. I asked to change rooms and was told that they were sold out. I will never be staying here again and will ensure that no one who I know will even step foot here. Disgusting hotel.
This is the worst hotel I’ve even stayed at. The room smelled horribly of smoke and the carpet was so dirty that it stuck to my shoes. I’m the. The headboard was so dirty you could see the dust particles and it was taped together. I asked to change rooms and was told that they were sold out. I will never be staying here again and will ensure that no one who I know will even step foot here. Disgusting hotel.
2
Osiris
Jan 16, 2025
·
Stayed 1 night
The room we first got smelled like smoke an there was roaches an we went to ask for a different room an there was no blankets it was so bad
The room we first got smelled like smoke an there was roaches an we went to ask for a different room an there was no blankets it was so bad
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AI-generated summary based on recent guest reviews
Rooms
Rooms are dated and inconsistently maintained, with broken fixtures, thin walls, traffic and guest noise, and hard or uncomfortable beds. Some describe basic, mismatched furnishings and spotty in-room features like TVs or climate control.
Related guest reviews
4
Luis
Apr 10, 2023
·
Stayed 1 night
The sheets had stains, curtains were tattered, mattress super springy. Will not do again
The sheets had stains, curtains were tattered, mattress super springy. Will not do again
2
Sam
Jul 10, 2025
·
Stayed 1 night
Booked the jacuzzi suite. The water wouldn’t get hot enough to use it. The handle was pretty much broken, and wouldn’t turn past a certain point. We decided to see if we could deal with the lukewarm water, and there was a bunch of junk floating in it. We decided not to risk a staff infection. There was a shower head above the tub on the same faucet. This was the only way to bathe in the room. This was the tip of the iceberg of issues stemming from poor maintenance. There was a hole in the floor cold air was coming out of, and the tile kind of gave when you stepped on it. There were cigarette burns and drywall patches everywhere. The toilet rocked when you sat on it. The wood furniture had stains. The hot tub outside was boarded up. The ice machines were by the outdoor pool, and looked dirty. Amenities were hit and (mostly) miss. There was a refrigerator, a microwave, and basic cable in the room, but not much else. I didn’t know how much I would miss bad hotel art until I was staring at a bleak blank wall. Climate control was a smelly wall A/C unit, and the blankets were thin. I can sleep on a rock, so I can’t attest to how the mattress was. I found myself missing things like tissues and convenient trash cans you would find at any other motel. It was also loud. Some people were getting in their car and yelling all night. We could also hear people in rooms around us, and housekeeping vacuuming.
Booked the jacuzzi suite. The water wouldn’t get hot enough to use it. The handle was pretty much broken, and wouldn’t turn past a certain point. We decided to see if we could deal with the lukewarm water, and there was a bunch of junk floating in it. We decided not to risk a staff infection. There was a shower head above the tub on the same faucet. This was the only way to bathe in the room. This was the tip of the iceberg of issues stemming from poor maintenance. There was a hole in the floor cold air was coming out of, and the tile kind of gave when you stepped on it. There were cigarette burns and drywall patches everywhere. The toilet rocked when you sat on it. The wood furniture had stains. The hot tub outside was boarded up. The ice machines were by the outdoor pool, and looked dirty. Amenities were hit and (mostly) miss. There was a refrigerator, a microwave, and basic cable in the room, but not much else. I didn’t know how much I would miss bad hotel art until I was staring at a bleak blank wall. Climate control was a smelly wall A/C unit, and the blankets were thin. I can sleep on a rock, so I can’t attest to how the mattress was. I found myself missing things like tissues and convenient trash cans you would find at any other motel. It was also loud. Some people were getting in their car and yelling all night. We could also hear people in rooms around us, and housekeeping vacuuming.
6
Amanda
Apr 13, 2023
·
Stayed 1 night
Check-in was easy. Our room was ready so we were able to check in early. Room was basic. Mis-matched furniture and no upgraded fixtures or finishes, but the bed was comfortable. Room was decent enough to meet our needs for the night. Price fit.
Check-in was easy. Our room was ready so we were able to check in early. Room was basic. Mis-matched furniture and no upgraded fixtures or finishes, but the bed was comfortable. Room was decent enough to meet our needs for the night. Price fit.
6
Katie
Dec 18, 2023
·
Stayed 1 night
I’ve stayed here a few times in the past. Every time I stay I get a different room with different weird things. This time my bathroom!!!! It was a jacuzzi tub with a shower head…..no curtain. In the past I’ve had TVs not work or uncomfortable beds….i don’t know why I keep coming back, but I think this was my last stay at hotel iris.
I’ve stayed here a few times in the past. Every time I stay I get a different room with different weird things. This time my bathroom!!!! It was a jacuzzi tub with a shower head…..no curtain. In the past I’ve had TVs not work or uncomfortable beds….i don’t know why I keep coming back, but I think this was my last stay at hotel iris.
6
Camilla
Jan 19, 2024
·
Stayed 1 night
This property was convenient to my conference and it was walkable. I didn't like the noise from the road but I eventually got used to it.
This property was convenient to my conference and it was walkable. I didn't like the noise from the road but I eventually got used to it.
2
Ehssan
May 14, 2023
·
Stayed 1 night
Not that I expected much but I should still mention you’ll hear Highway noise as well as folks in the next rooms talking all the time, it’s bare minimum in every sense- I wouldn’t call the place clean really. no electric sockets around the beds even… I definitely won’t stay at this place again.
Not that I expected much but I should still mention you’ll hear Highway noise as well as folks in the next rooms talking all the time, it’s bare minimum in every sense- I wouldn’t call the place clean really. no electric sockets around the beds even… I definitely won’t stay at this place again.
4
Christine
Nov 27, 2023
·
Stayed 3 nights
Unfortunately, there is no way to attach photos, or I would simply show you. Inside of door had open holes where bar lock had been kicked in. Next to it had Sharpie writing about that situation. Bathroom had missing baseboard, either dispensers or a grab bar had been pulled off the shower wall and not patched, the toilet paper holder had been moved - again no effort to patch and paint the holes. The mirror had only two working lights out of four, until I fixed it myself. The TV mount is actually larger than the miniscule TV. NO maid service, despite the fact that I put out the Maid Service Requested card. When I spoke to the desk staff all I got was vague assurances that the room would be looked at. That and a post-it note with the promise of a jacuzzi room at half price during my next stay. Right. No letter head, no name of who gave it to me, nothing to indicate that this was a legit offer. No discount or other remuneration was offered to make this right. The room did not feel safe, was not cleaned during my stay, and looked like the leftovers from a bad rental agreement. Seriously disappointing in every way. Will not be staying with you again.
Unfortunately, there is no way to attach photos, or I would simply show you. Inside of door had open holes where bar lock had been kicked in. Next to it had Sharpie writing about that situation. Bathroom had missing baseboard, either dispensers or a grab bar had been pulled off the shower wall and not patched, the toilet paper holder had been moved - again no effort to patch and paint the holes. The mirror had only two working lights out of four, until I fixed it myself. The TV mount is actually larger than the miniscule TV. NO maid service, despite the fact that I put out the Maid Service Requested card. When I spoke to the desk staff all I got was vague assurances that the room would be looked at. That and a post-it note with the promise of a jacuzzi room at half price during my next stay. Right. No letter head, no name of who gave it to me, nothing to indicate that this was a legit offer. No discount or other remuneration was offered to make this right. The room did not feel safe, was not cleaned during my stay, and looked like the leftovers from a bad rental agreement. Seriously disappointing in every way. Will not be staying with you again.
6
Brian
Feb 26, 2023
·
Stayed 2 nights
This was really just a motel 6 with a hotel name. Barely good enough for the price. Wouldn’t stay again.
This was really just a motel 6 with a hotel name. Barely good enough for the price. Wouldn’t stay again.
2
Austin
Mar 24, 2023
·
Stayed 1 night
Rooms were extremely small, no shelf for soap and shampoo in shower, people in next room smoked and partied until 5 in the morning, face plate on heater fell off when I touched it, staff were slightly gruff and not very cheerful, toilet had marks and the seat was chipped and very worn, room was dark when we entered and the light switch was hiding behind a lamp away from door not very practical!
Rooms were extremely small, no shelf for soap and shampoo in shower, people in next room smoked and partied until 5 in the morning, face plate on heater fell off when I touched it, staff were slightly gruff and not very cheerful, toilet had marks and the seat was chipped and very worn, room was dark when we entered and the light switch was hiding behind a lamp away from door not very practical!
6
Kathleen
Aug 1, 2023
·
Stayed 1 night
The bed was hard. Carpet was dirty. The a/c unit was sticky. The tv remote didn’t work, only turned the tv on and off, couldn’t change the channel. When I turned the shower on the water smelled like a dirty swimming pool. Staff was friendly. Overall, will not be staying here again.
The bed was hard. Carpet was dirty. The a/c unit was sticky. The tv remote didn’t work, only turned the tv on and off, couldn’t change the channel. When I turned the shower on the water smelled like a dirty swimming pool. Staff was friendly. Overall, will not be staying here again.
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: some guests found staff friendly and accommodating, while others cite rude or unhelpful responses, slow check-in, and difficulties with deposits, extra fees, or refunds.
Related guest reviews
10
ALICIA
Sep 21, 2023
·
Stayed 1 night
Our stay was comfortable and the convience of places to go was on point. Leo remembered & greeted me...i was checked in pretty quick. If we needed anything extra we were accommodated with what we needed. It was a goodtime during our stay there*
Our stay was comfortable and the convience of places to go was on point. Leo remembered & greeted me...i was checked in pretty quick. If we needed anything extra we were accommodated with what we needed. It was a goodtime during our stay there*
2
John
Jul 15, 2025
·
Stayed 2 nights
When I arrive there were two guests in the lobby seeking refunds because they refused to check in to dirty rooms. I got my room and upon entering found it. It cleaned it ready - including literal blood on the walls of the bathroom. I went to the front desk and asked for another room. The second room was just as bad. Both were absolutely filthy. I then went and returned my key. The front desk staff told me I could contact hotels.com and ask for a refund just like the other guests did. When I contacted customer service I was told the hotel has a “no refund policy” and that they would contact the front desk to ask for a waiver. Which aligned with what I was originally told. Once I returned the keys and walked out - the on duty manager refused to allow the refund. She admitted that the rooms were not clean or ready to be issued. She then said that even though there was no rooms ready - I could wait for one to be cleaned with zero indication of when that would be. I politely declined and asked for the refund to be processed since my family would not be staying there. I was told absolutely not and to “take it up with your bank”. So I am. I would not recommend anyone stay at this hotel - the pictures do not match the actual conditions, the bait and switch is very deceptive. They have a no refund policy because once they get your money - they expect you to just deal with it seeing as how neither their management, customer service, or hotels.com will help you if you decide not to stay
When I arrive there were two guests in the lobby seeking refunds because they refused to check in to dirty rooms. I got my room and upon entering found it. It cleaned it ready - including literal blood on the walls of the bathroom. I went to the front desk and asked for another room. The second room was just as bad. Both were absolutely filthy. I then went and returned my key. The front desk staff told me I could contact hotels.com and ask for a refund just like the other guests did. When I contacted customer service I was told the hotel has a “no refund policy” and that they would contact the front desk to ask for a waiver. Which aligned with what I was originally told. Once I returned the keys and walked out - the on duty manager refused to allow the refund. She admitted that the rooms were not clean or ready to be issued. She then said that even though there was no rooms ready - I could wait for one to be cleaned with zero indication of when that would be. I politely declined and asked for the refund to be processed since my family would not be staying there. I was told absolutely not and to “take it up with your bank”. So I am. I would not recommend anyone stay at this hotel - the pictures do not match the actual conditions, the bait and switch is very deceptive. They have a no refund policy because once they get your money - they expect you to just deal with it seeing as how neither their management, customer service, or hotels.com will help you if you decide not to stay
2
Peter
Jan 5, 2023
·
Stayed 19,359 nights
This is the worst hotel that I have ever stayed at! I was overcharged twice and my deposit was not refunded! I booked this hotel through Expedia and paid for the first night up front (slightly over $100), and my balance due at the hotel was supposed to be $806 and some change, but instead, Hotel Iris did not credit the $100 that I paid though Expedia, telling me that Expedia gets that $100, and charged me $978 plus another $78 for the deposit. I called Expedia, and then everything that I paid to the hotel in person was refunded and then they recharged me $907, which was $100 over what was due at the hotel, and they neither itemized the additional $100 separately as the required deposit, nor refunded it. The employees were very rude. The rooms are not as pictured on the website, the hot tub was not functioning, there was a long slit in our bathtub, which water came out of if you stepped on it, and for the last 3 days of our stay, we had no hot water!
This is the worst hotel that I have ever stayed at! I was overcharged twice and my deposit was not refunded! I booked this hotel through Expedia and paid for the first night up front (slightly over $100), and my balance due at the hotel was supposed to be $806 and some change, but instead, Hotel Iris did not credit the $100 that I paid though Expedia, telling me that Expedia gets that $100, and charged me $978 plus another $78 for the deposit. I called Expedia, and then everything that I paid to the hotel in person was refunded and then they recharged me $907, which was $100 over what was due at the hotel, and they neither itemized the additional $100 separately as the required deposit, nor refunded it. The employees were very rude. The rooms are not as pictured on the website, the hot tub was not functioning, there was a long slit in our bathtub, which water came out of if you stepped on it, and for the last 3 days of our stay, we had no hot water!
10
Randy
Jun 19, 2023
·
Stayed 1 night
Very good one night stay. Nice facility. Staff welcoming and helpful.
Very good one night stay. Nice facility. Staff welcoming and helpful.
10
Patricia
May 25, 2023
·
Stayed 1 night
Enjoyed our stay, staff was very accommodating.
Enjoyed our stay, staff was very accommodating.
10
ALICIA
Aug 21, 2024
·
Stayed 1 night
My stay was pleasant and quiet. Beds were comfy. Check-in and out was quick and the gentleman( didnt get his name) who checked me in was courteous/nice and Patrick who checked me out- was nice too.
My stay was pleasant and quiet. Beds were comfy. Check-in and out was quick and the gentleman( didnt get his name) who checked me in was courteous/nice and Patrick who checked me out- was nice too.
2
Gabriel
Jul 3, 2025
·
Stayed 6 nights
Still have not received my deposit back, 6 days after checking out
Still have not received my deposit back, 6 days after checking out
8
Kevin
Jul 7, 2023
·
Stayed 1 night
While the requirement of a deposit is understood, returning that deposit should be processed sooner.
While the requirement of a deposit is understood, returning that deposit should be processed sooner.
4
Katie
Apr 17, 2023
·
Stayed 2 nights
Asked for maintenance more than four times. Was promised someone would so no one ever dudes the employees pointed the blames each other instead of helping with my issue that was brought to their attention multiple times. No one would resolve it. Terrible terrible service.
Asked for maintenance more than four times. Was promised someone would so no one ever dudes the employees pointed the blames each other instead of helping with my issue that was brought to their attention multiple times. No one would resolve it. Terrible terrible service.
2
Kyle
Jan 6, 2024
·
Stayed 1 night
Well I can’t Review the property because I wasn’t allowed to check in. They say to call and let them know if you’re checking in after 8pm. Which I did. I called them around 330 to let them know. I go to check in and they say it’s to late to check in. I ask where it says that on the website and he just says he doesn’t know. He says if Expedia calls him they will authorize the refund. When Expedia called the declined to to the refund.
Well I can’t Review the property because I wasn’t allowed to check in. They say to call and let them know if you’re checking in after 8pm. Which I did. I called them around 330 to let them know. I go to check in and they say it’s to late to check in. I ask where it says that on the website and he just says he doesn’t know. He says if Expedia calls him they will authorize the refund. When Expedia called the declined to to the refund.
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AI-generated summary based on recent guest reviews
Location
Convenient for freeway access and city attractions in Hotel Circle. However, several reviews mention feeling unsafe due to people loitering and late-night disturbances.
Related guest reviews
8
Edward
Oct 10, 2023
·
Stayed 3 nights
Stayed at hotel for a softball tournament. Great location. Has a pool. Staff is nice and center of hotel circle. Right off the fwy.
Stayed at hotel for a softball tournament. Great location. Has a pool. Staff is nice and center of hotel circle. Right off the fwy.
8
Cesar
Sep 4, 2023
·
Stayed 1 night
Good location. Close to restaurants and not far from the beach. Friendly staff. Easy parking.
Good location. Close to restaurants and not far from the beach. Friendly staff. Easy parking.
6
Aryn
Jun 29, 2025
·
Stayed 3 nights
This place has a lot of homeless around the area. Every time I left my room someone always asked me for change or in one case a socket wrench. Also every night someone kept knocking on our door asking to come in. There was a dead spider and another bug in the middle of the bathroom. The tub had a rag in it stuffed in the drain, and whenever we took a shower water got all over the floor, which if you don't lay a towel beforehand you will slip like I did, the tile they use has no grip. The desk had paint on it and the drawer handle was missing on one of the drawers there was what I can only assume was chocolate (didn't further investigate this) on the floor.dropped an earbud behind the nightstand and when I went to move it I found someone else's piercing (possibly belly button) another thing to mention when we first entered the room it reaked of weed we kept trying to get the smell out but couldn't. Also be aware that they charge $100 deposit and $11.95 per night "service fee" I didn't receive any service during my stay. Also the hotels home page at the time that I booked, mentioned no service fees and as per SB 478 and AB 537, they are to have full transparency with any and all fees included in a guest's stay. That being said the only positive aspects of this place is the jetted bath tub and the front desk staff the gentleman who checked me in was nice and polite same goes for the young lady who checked me out she was also informative when I asked about the $34.95 charge.
This place has a lot of homeless around the area. Every time I left my room someone always asked me for change or in one case a socket wrench. Also every night someone kept knocking on our door asking to come in. There was a dead spider and another bug in the middle of the bathroom. The tub had a rag in it stuffed in the drain, and whenever we took a shower water got all over the floor, which if you don't lay a towel beforehand you will slip like I did, the tile they use has no grip. The desk had paint on it and the drawer handle was missing on one of the drawers there was what I can only assume was chocolate (didn't further investigate this) on the floor.dropped an earbud behind the nightstand and when I went to move it I found someone else's piercing (possibly belly button) another thing to mention when we first entered the room it reaked of weed we kept trying to get the smell out but couldn't. Also be aware that they charge $100 deposit and $11.95 per night "service fee" I didn't receive any service during my stay. Also the hotels home page at the time that I booked, mentioned no service fees and as per SB 478 and AB 537, they are to have full transparency with any and all fees included in a guest's stay. That being said the only positive aspects of this place is the jetted bath tub and the front desk staff the gentleman who checked me in was nice and polite same goes for the young lady who checked me out she was also informative when I asked about the $34.95 charge.
8
Jonathan
Jul 31, 2023
·
Stayed 3 nights
Location is with all other hotels at hotel circle. I booked with hotels.com and there is a hidden fee of 11.28 with each night they charge at hotel.
Location is with all other hotels at hotel circle. I booked with hotels.com and there is a hidden fee of 11.28 with each night they charge at hotel.
8
Martin
Jul 29, 2024
·
Stayed 3 nights
Great place, centralized to everything. Able to access the whole city without a problem
Great place, centralized to everything. Able to access the whole city without a problem
2
Chantel
Jun 16, 2025
·
Stayed 1 night
This place is a dump. It’s nothing like the pictures show. The furniture is in bad shape. The wood floor was broken.The tub was dirty and it had hair in it. There is a lot of people walking around the parking lot in the middle of the night. Did not feel safe.
This place is a dump. It’s nothing like the pictures show. The furniture is in bad shape. The wood floor was broken.The tub was dirty and it had hair in it. There is a lot of people walking around the parking lot in the middle of the night. Did not feel safe.
8
Amber
Aug 21, 2023
·
Stayed 1 night
Close to freeways
Close to freeways
4
Nohemi
Jul 15, 2024
·
Stayed 2 nights
This hotel is very outdated, needs some major upgrades, the room was clean for the most part, staff was nice when checking in. But did not feel safe as there was odd looking people around the hotel just hanging around, someone was also playing music in one of the rooms next to us all night, people talking right outside our room at night. We almost left to go stay somewhere else where we’d feel safer. Overall, please pay a little bit more and stay somewhere else!
This hotel is very outdated, needs some major upgrades, the room was clean for the most part, staff was nice when checking in. But did not feel safe as there was odd looking people around the hotel just hanging around, someone was also playing music in one of the rooms next to us all night, people talking right outside our room at night. We almost left to go stay somewhere else where we’d feel safer. Overall, please pay a little bit more and stay somewhere else!
2
Brett
Aug 11, 2025
·
Stayed 3 nights
The images provided of this hotel are very misleading. The property smells like urine and cigarette smoke. The room we were given smelt like a previous smokers room, felt humid and looked like it was given a landlord special. The entry door looked like it could easily be broken open. There were a lot of odd people walking around the parking lot and most of them were chain smoking inside and outside of hotel rooms. It’s a small sketchy-people-filled hotel in the middle of a bunch of well known chain hotels. Not the best place to stay in San Diego if you have small children and family members with asthma. They wouldn’t refund us for our stay when we decided to take our business elsewhere due to these reasons. You’re better off sticking with a well-known hotel chain and paying more per night if you prefer to breathe well and feel safe sleeping at night.
The images provided of this hotel are very misleading. The property smells like urine and cigarette smoke. The room we were given smelt like a previous smokers room, felt humid and looked like it was given a landlord special. The entry door looked like it could easily be broken open. There were a lot of odd people walking around the parking lot and most of them were chain smoking inside and outside of hotel rooms. It’s a small sketchy-people-filled hotel in the middle of a bunch of well known chain hotels. Not the best place to stay in San Diego if you have small children and family members with asthma. They wouldn’t refund us for our stay when we decided to take our business elsewhere due to these reasons. You’re better off sticking with a well-known hotel chain and paying more per night if you prefer to breathe well and feel safe sleeping at night.
8
Brian
Jul 10, 2023
·
Stayed 16 nights
Convenient location for my purposes. Close to the Green Line.
Convenient location for my purposes. Close to the Green Line.
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Dining
Not enough information in reviews.
Related guest reviews
4
Ruth
Jun 26, 2025
·
Stayed 1 night
Had car issues and needed a place to stay for the night since it was too late to drive. Found this place on hotels.com and made reservation online. First, guy who checked me in barely spoke English and it was very difficult to understand his accent. Then he told me there was a $100 deposit that I wasn’t made aware of when I made the reservation. He gave me my key and when I went to the room the key wouldn’t work. I had to wait for him to come see what the problem was. The property wasn’t well lit and there were a lot of suspicious individuals roaming around which made me worried for my safety, so I waited for him in my car. When he got there he opened the room with his key and sure enough the rm had obviously been used and not yet cleaned. I had to get back in my car and drive to the reception again so he could give me another rm. This time the key worked, thank God, because it had gotten very late and I was exhausted and starving (no food available at hotel, not even a vending machine or snacks). Rm smelled so musty it made me nauseous. I turned on the AC and good thing I was carrying an essential oil that I put on the vent to freshen up the room. Rm was clean enough but definitely old and in need of updating. Didn’t trust taking a bath in their jet tub; who knows if they disinfect well. Made extra sure all locks worked and moved desk in front of the door. I could hear people passing by all night so I barely slept and felt very unsafe. Maybe drug deals happening? Want $ back
Had car issues and needed a place to stay for the night since it was too late to drive. Found this place on hotels.com and made reservation online. First, guy who checked me in barely spoke English and it was very difficult to understand his accent. Then he told me there was a $100 deposit that I wasn’t made aware of when I made the reservation. He gave me my key and when I went to the room the key wouldn’t work. I had to wait for him to come see what the problem was. The property wasn’t well lit and there were a lot of suspicious individuals roaming around which made me worried for my safety, so I waited for him in my car. When he got there he opened the room with his key and sure enough the rm had obviously been used and not yet cleaned. I had to get back in my car and drive to the reception again so he could give me another rm. This time the key worked, thank God, because it had gotten very late and I was exhausted and starving (no food available at hotel, not even a vending machine or snacks). Rm smelled so musty it made me nauseous. I turned on the AC and good thing I was carrying an essential oil that I put on the vent to freshen up the room. Rm was clean enough but definitely old and in need of updating. Didn’t trust taking a bath in their jet tub; who knows if they disinfect well. Made extra sure all locks worked and moved desk in front of the door. I could hear people passing by all night so I barely slept and felt very unsafe. Maybe drug deals happening? Want $ back
6
Devra
Jul 31, 2025
·
Stayed 2 nights
First of all, for whoever might read this DO NOT USE EXPEDIA, they booked me the wrong room and would not offer a partial refund only a cancellation but there was no time to book another room. Hotel Iris , well, you get what you pay for, it's fairly inexpensive and they did accommodate us in a room with disabled parking in front. It was nice to have a mini fridge since the room I booked on Expedia was suppose to have a full kitchen (there are no such rooms at this hotel). Upon entering there was a powerful Clorox smell covering up a moldy smell. The front office smells of mold, too. The board under the bathroom sink is rotten and lots of rust and old molding in the bathroom. The towels they provide are minimal in size and quality. We found one huge cockroach , thankfully more. We had a room close to the street and it was loud from traffic. They power washed the upper level right above us leaving a waterfall over the sidewalk. There is a pool but all the pool furniture is broken or unusable. The jacuzzi is not working. This seems like a very old, not very well maintained property.
First of all, for whoever might read this DO NOT USE EXPEDIA, they booked me the wrong room and would not offer a partial refund only a cancellation but there was no time to book another room. Hotel Iris , well, you get what you pay for, it's fairly inexpensive and they did accommodate us in a room with disabled parking in front. It was nice to have a mini fridge since the room I booked on Expedia was suppose to have a full kitchen (there are no such rooms at this hotel). Upon entering there was a powerful Clorox smell covering up a moldy smell. The front office smells of mold, too. The board under the bathroom sink is rotten and lots of rust and old molding in the bathroom. The towels they provide are minimal in size and quality. We found one huge cockroach , thankfully more. We had a room close to the street and it was loud from traffic. They power washed the upper level right above us leaving a waterfall over the sidewalk. There is a pool but all the pool furniture is broken or unusable. The jacuzzi is not working. This seems like a very old, not very well maintained property.
2
Torrie
Jun 4, 2024
·
Stayed 3 nights
The rooms were nothing like the pictures. The towels, pillows and sheets were clearly cheap and bleach to death. The walls were dirty and patched. The bathroom door had been busted and it was patched. I paid extra for the suite because I like to cook and whatnot myself - they don't provide silverware, plates, cups, pots, anything. Not even dish soap or a sponge. Sunday while I was trying to rest, the grounds keepers came and trimmed and leaf blowed for 2+ hours Although the clientele was not great, that's not a huge deal. The cops were called and arrested someone in the parking lot, blocking the entrance in or out of the hotel. It was one of the worst hotel experiences I've had.
The rooms were nothing like the pictures. The towels, pillows and sheets were clearly cheap and bleach to death. The walls were dirty and patched. The bathroom door had been busted and it was patched. I paid extra for the suite because I like to cook and whatnot myself - they don't provide silverware, plates, cups, pots, anything. Not even dish soap or a sponge. Sunday while I was trying to rest, the grounds keepers came and trimmed and leaf blowed for 2+ hours Although the clientele was not great, that's not a huge deal. The cops were called and arrested someone in the parking lot, blocking the entrance in or out of the hotel. It was one of the worst hotel experiences I've had.
8
monica
Jul 16, 2023
·
Stayed 1 night
Room was clean and comfortable Nothing fancy. Check in was a little slow. Kitchenette was a plus, though we didn’t use. Would suggest and stay again.
Room was clean and comfortable Nothing fancy. Check in was a little slow. Kitchenette was a plus, though we didn’t use. Would suggest and stay again.
4
Margarita
Jun 24, 2025
·
Stayed 4 nights
I booked a kitchen as one of my requirements when booking. I was give a jacuzzi rm and no food vouchers or a way out of my reservation. I did not contact Expedia to fight this since I was on vacation and not in fight mode
I booked a kitchen as one of my requirements when booking. I was give a jacuzzi rm and no food vouchers or a way out of my reservation. I did not contact Expedia to fight this since I was on vacation and not in fight mode
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2
Loni
2 weeks ago
·
Stayed 1 night
I couldn’t even stay the night. I walked in and walked around the room, which I have no idea where they take their pictures of “their rooms” but it is absolutely not in that hotel! It was awful. I literally turned around after walking around the room, got an uber and left to a different hotel.
I couldn’t even stay the night. I walked in and walked around the room, which I have no idea where they take their pictures of “their rooms” but it is absolutely not in that hotel! It was awful. I literally turned around after walking around the room, got an uber and left to a different hotel.
6
Benjamin
2 weeks ago
·
Stayed 1 night
Property is okay, staff I experienced was nice, however, you get what you pay for. As soon as I walked in there was a roach on the tv. Found another later in the night in the bathroom. The food & drinks sold inside the lobby were decently priced. Like I said, wasn’t bad, wasn’t expensive, but the roaches is what threw it off for me
Property is okay, staff I experienced was nice, however, you get what you pay for. As soon as I walked in there was a roach on the tv. Found another later in the night in the bathroom. The food & drinks sold inside the lobby were decently priced. Like I said, wasn’t bad, wasn’t expensive, but the roaches is what threw it off for me
4
Nalani
3 weeks ago
·
Stayed 1 night
First room we were given was appalling. Just filthy. If they hadn’t switch our rooms, driving 3 hours home would be a better choice than to stay there
First room we were given was appalling. Just filthy. If they hadn’t switch our rooms, driving 3 hours home would be a better choice than to stay there
4
Alexander
4 weeks ago
·
Stayed 2 nights
The room is not as expected. The photos are very deceiving. The hot tub is broken and there are no amenities besides the one free parking space. I asked to see a room that looked like the photos and they said showed me a room that looked nothing like it. The amenities are not worth what you pay for them. Just book the cheapest option.
The room is not as expected. The photos are very deceiving. The hot tub is broken and there are no amenities besides the one free parking space. I asked to see a room that looked like the photos and they said showed me a room that looked nothing like it. The amenities are not worth what you pay for them. Just book the cheapest option.
6
Srikanth
5 weeks ago
·
Stayed 1 night
clean room, helpful staff , but the property outside the room was filled with a smell of rat pee
clean room, helpful staff , but the property outside the room was filled with a smell of rat pee
Property Policies
Check-in
Check-out
From 15:00 to 21:00
Before 11:00
FAQs about Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld
Is parking available at the property?
Parking is available on-site, but it is limited. There is a surcharge for additional parking. Free parking is also offered, but guests should be aware that availability may vary.
Does the hotel allow pets?
Pets are allowed in specific rooms only, with a pet fee of USD 20 per accommodation, per night. Service animals are exempt from fees. Guests should contact the property directly to request a pet-friendly room.
What are the check-in and check-out times?
Check-in time is at 3:00 PM, and check-out time is at 11:00 AM. Early check-in and late check-out may be available for an additional fee, subject to availability. Guests should contact the property in advance to make arrangements.
What accessibility features does the hotel offer?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about accessible rooms and bathrooms are not provided.
Where is the hotel located in relation to key attractions?
The hotel is located in Mission Valley, San Diego, just steps from Hotel Circle and a 5-minute drive from Mission Bay. It is approximately 3.3 miles from the San Diego Zoo and 4.4 miles from Petco Park.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor heated pool. The pool is seasonal and operational hours are not specified in the provided information.
What are the hotel policies regarding children?
Up to 4 children aged 18 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.
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Considering this hotel for your San Diego trip?
How much do rooms usually cost at Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego?
Over the next 60–90 days, room rates at Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego typically land around $440 a night for two guests, ranging from $429 to $441 on peak dates.
When is the best time to visit Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld for lighter crowds?
January is the quietest month to visit Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego, while demand peaks in May. Expect a noticeable drop in crowds after the May busy stretch through early autumn.
What attractions and types of travellers suit Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego?
Set in San Diego County, Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego is close to Hotel Circle, Fashion Valley Mall and the San Diego Zoo, making it a convenient base for families and couples. The hotel also appeals to travellers after adventure-focused days around Balboa Park and nearby museums.
Which month is cheapest to stay at Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld?
December is the cheapest month to stay at Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego, averaging $73 a night; July is the priciest at $196. December’s low rates come even though January is the quietest month for crowds.
Why is Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego so affordable?
Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego undercuts 15 of 17 comparable hotels nearby, which typically run around $119 a night. Its value position combines proximity to major draws like Fashion Valley Mall and the San Diego Zoo with a guest mix focused on couples and families.
How does the nightly price at Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego compare to recent weeks?
The current price at Hotel Iris - Mission Valley-San Diego Zoo-SeaWorld in San Diego is $69 per night for 2 guests, which is low for this hotel: about 35% below its $106 average over the last 60 days. Most nights over that period fell between $65 and $420.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-07: 108.8892820112915USD
- 2026-11-08: 66.74997677285386USD
- 2026-11-09: 68.77059949477386USD
- 2026-11-10: 64.02104439264679USD
- 2026-11-11: 68.41591316338348USD
- 2026-11-12: 71.58555445063018USD
- 2026-11-13: 110.0781207249527USD
- 2026-11-14: 109.61423406793213USD
- 2026-11-15: 66.70001130963135USD
- 2026-11-16: 68.4494063089714USD
- 2026-11-17: 68.27027729572677USD
- 2026-11-18: 68.4494063089714USD
- 2026-11-19: 71.9004163816681USD
- 2026-11-20: 106.4131958799591USD
- 2026-11-21: 116.23607174089051USD
- 2026-11-22: 67.58099116585922USD
- 2026-11-23: 68.4494063089714USD
- 2026-11-24: 68.4494063089714USD
- 2026-11-25: 66.49666280200195USD
- 2026-11-26: 71.9004163816681USD
- 2026-11-27: 106.00001878930664USD
- 2026-11-28: 106.06078863020325USD
- 2026-11-29: 67.58099116585922USD
- 2026-11-30: 68.4494063089714USD
- 2026-12-01: 68.44001360126495USD
- 2026-12-02: 68.4494063089714USD
- 2026-12-03: 72.76330390141297USD
- 2026-12-04: 110.00001965879059USD
- 2026-12-05: 110.00001965879059USD
- 2026-12-06: 66.72001280218505USD
- 2026-12-07: 68.4494063089714USD
- 2026-12-08: 68.4494063089714USD
- 2026-12-09: 68.4494063089714USD
- 2026-12-10: 72.76330390141297USD
- 2026-12-11: 110.00001965879059USD
- 2026-12-12: 110.7270892203827USD
- 2026-12-13: 66.72363126948166USD
- 2026-12-14: 68.00001052920913USD
- 2026-12-15: 68.4494063089714USD
- 2026-12-16: 68.45464479511642USD
- 2026-12-17: 72.95010355508423USD
- 2026-12-18: 110.47620315179444USD
- 2026-12-19: 110.00001965879059USD
- 2026-12-20: 66.95711808051682USD
- 2026-12-21: 68.43001285498809USD
- 2026-12-22: 68.69271953354645USD
- 2026-12-23: 68.76220175927352USD
- 2026-12-24: 73.02001523462677USD
- 2026-12-25: 110.00001965879059USD
- 2026-12-26: 119.00001948912048USD
- 2026-12-27: 66.70001130963135USD
- 2026-12-28: 68.69271953354645USD
- 2026-12-29: 68.45464479511642USD
- 2026-12-30: 68.73817785771561USD
- 2026-12-31: 73.02001523462677USD
- 2027-01-01: 136.89655904841615USD
- 2027-01-02: 136.22343909088897USD
- 2027-01-03: 72.00001565071106USD
- 2027-01-04: 83.00001166376495USD
- 2027-01-05: 83.00001166376495USD
- 2027-01-06: 83.75306955921936USD
- 2027-01-07: 87.7111030112915USD
An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 100.00 per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Additional parking is available for a surcharge.
- Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- Extended parking fee: USD 20 per day
- Pet fee: USD 20 per accommodation, per night
- Service animals are exempt from fees
- Late check-out fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Non-Smoking Rooms
Housekeeping
Golf Course (nearby)
Pool Outdoor
Activities
Swimming pool
Golf Course (nearby)
Pool Outdoor
Outdoor heated pool
Outdoor Furniture
Pool (Seasonal Outdoor)
Services
Housekeeping
Luggage Storage
Express Check-In/Check-Out
24-Hour Front Desk
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Family Room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)
Parking
Parking
Free Parking
Electric Car charging station
Parking (Limited)
Parking Onsite