Best Western Plus Hacienda Hotel Old Town

$153

/ night

Avg. for October

Best Western Plus Hacienda Hotel Old Town - Image 1

Best Western Plus Hacienda Hotel Old Town - Room

Best Western Plus Hacienda Hotel Old Town - Reception

Best Western Plus Hacienda Hotel Old Town - Pool

Prices for Best Western Plus Hacienda Hotel Old Town

Select dates to see prices and availability

$153

/ night

Avg. for October

Monthly average prices

Nightly prices at Best Western Plus Hacienda Hotel Old Town average $141 in December, the cheapest month, and $263 in July, the most expensive, based on the last 12 months.

Average nightly price at Best Western Plus Hacienda Hotel Old Town by month, last 12 months (USD)
Month	Average price
January	$143
February	$166
March	$170
April	$176
May	$175
June	$221
July	$263
August	$180
September	$172
October	$153
November	$151
December	$141

Most expensive: July (~$263)

Cheapest: December (~$141)

About this property

Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.

Amenities

Business amenities

Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in San Diego? This hotel has 3003 square feet (279 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours, and a cruise ship terminal shuttle is also provided at no charge.

Dining

Enjoy Mexican cuisine at Old Town Tequila Factory, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Rooms

Make yourself at home in one of the 197 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Location

Located in San Diego (Old Town San Diego), Best Western Plus Hacienda Hotel Old Town is steps from Old Town San Diego State Park and a 2-minute drive from Hotel Circle. This hotel is 1.4 mi (2.2 km) from Marine Corps Recruit Depot and 2.9 mi (4.6 km) from Balboa Park.

What's nearby

Old Town San Diego State Park(0.1 miles)
Marine Corps Recruit Depot(1 miles)
University of San Diego(1.2 miles)
Pechanga Arena(1.3 miles)
Hotel Circle(1.7 miles)
Mission Bay(1.7 miles)
UC San Diego Health(2.6 miles)
Waterfront Park(2.9 miles)
Fashion Valley Mall(3 miles)
Balboa Park(3.1 miles)
Maritime Museum of San Diego(3.1 miles)
Mission Bay Park(2.7 miles)
Port of San Diego(3.3 miles)
B Street Cruise Ship Terminal(3.4 miles)
San Diego Civic Theatre(3.5 miles)
San Diego Intl. Airport (SAN)(3.9 miles)
San Diego, CA (MYF-Montgomery Field)(8.1 miles)
San Diego, CA (SEE-Gillespie Field)(18.7 miles)
Tijuana Intl. Airport (TIJ)(24.9 miles)
Carlsbad, CA (CLD-McClellan-Palomar)(31.2 miles)

Show all

Location

4041 Harney Street, Old Town San Diego, San Diego, California, United States of America

Old Town San Diego State Park (0.1 miles)

Marine Corps Recruit Depot (1 miles)

University of San Diego (1.2 miles)

Pechanga Arena (1.3 miles)

Hotel Circle (1.7 miles)

Mission Bay (1.7 miles)

More location info

Room options

Standard Room, 1 Queen Bed, Refrigerator & Microwave (Shower Only)

Room details

1 Queen Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Microwave

Suite, 1 King Bed, Refrigerator & Microwave (Living Room;With Sofabed)

Room details

1 King Bed

Sleeps 4

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 2 Queen Beds, Accessible (Delete All)

Room details

2 Queen Beds

Sleeps 4

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave, City View (With Sofabed)

Room details

1 Queen Bed

Sleeps 3

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave (With Sofabed)

Room details

1 King Bed

Sleeps 3

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 1 King Bed (Delete All)

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave, City View (With Sofabed)

Room details

2 Queen Beds

Sleeps 5

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave (With Sofabed)

Room details

2 Queen Beds

Sleeps 5

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 1 Queen Bed, Refrigerator & Microwave (With Sofabed)

Room details

1 Queen Bed

Sleeps 3

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Larger Room)

Room details

2 Queen Beds

Sleeps 4

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 1 King Bed, Kitchenette (Delete All)

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Microwave

Standard Room, 1 King Bed, Accessible, Bathtub (Delete All)

Room details

1 King Bed

Sleeps 2

Air Conditioning

Wi-Fi (Free)

Microwave

Guest reviews of Best Western Plus Hacienda Hotel Old Town

8.3

Very good

Based on 2,182 verified reviews

Who stays here?

Business

14%

Couple

30%

Family

43%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Across reviews of Best Western Plus Hacienda Hotel Old Town, travellers praise the central Old Town location, walkability, and charming hillside grounds, while noting dated rooms, variable cleanliness, and a sprawling layout with stairs, slow elevators, and occasional noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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What guests think

Staff are often described as friendly and helpful, though check-in can be slow and follow‑through on requests or shuttle coordination is inconsistent. Facilities receive mixed feedback: the small pool and hot tub can be crowded or unclean, parking is tight and paid, and the airport shuttle has limited hours. Expect a convenient, character-filled stay with trade-offs in modernity and ease of navigation.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Charming hillside property with a small pool/hot tub, on‑site restaurant, and an airport shuttle. Facilities feel mixed: parking is tight and paid, pool/hot tub cleanliness is inconsistent, elevators are slow with many stairs, and shuttle hours are limited.

Related guest reviews

Eric

Aug 11, 2025

Stayed 2 nights

The parking situation needs to improve

Wulfrano

Aug 7, 2025

Stayed 4 nights

About a 10 minute walk from the trolley. Lots of restaurants near by to eat and some convenience stores. The hotel is split into different sections so depending what building number you are in, you may have to walk a bit more. The breakfast was decent for it's price. The only negative thing was the gym, it was small, hot and there's barely any equipment.

craig

Sep 2, 2025

Stayed 1 night

The look of the property was totally old California- sprawling and beautiful. The room was clean, spacious and lovely. The parking is awful.

Thomas

May 26, 2025

Stayed 1 night

I was told by the front desk that there would be a shuttle until 10pm before I arrived in SAN. I also read their letter which confirms a shuttle between “…6:30am and 10:00pm…”. I called the day before my arrival to make sure that the shuttle would be available and was assured that it would be as long as I arrived prior to 10:00pm. Upon my arrival at the airport I called the hotel at 9:05pm and was told that the shuttle service ended at 9:00pm and that I would have to take a taxi, Uber or Lyft. The nice man at the front desk stated that since I booked through Expedia that there was nothing he could do to compensate me for the expense of getting my own transportation. He told me that he would inform his manager and I would be contacted. I have not heard from anyone.

Laura

Aug 24, 2025

Stayed 2 nights

Guests should know there is no bellman to help with luggage, and just a few luggage carts. Elevator is extremely slow and used by housekeeping. Way too many stairs for seniors, someone can easily get hurt, the stairs are steep. Pool was dirty. The hotel is beautiful, great view and great rooms, they just need to focus on safety and a little more on the needs of the guests.

Kelly

May 31, 2025

Stayed 3 nights

Very old place. Ice machine was not working and pool was green.

Oscar

Jul 1, 2025

Stayed 2 nights

The staff was great. The property itself is extremely dated, and it appears that the hotel management has not invested in the infrastructure. The rooms are not updated. There was no ceiling fan, and there was no additional security lock on the front door. The pool was dirty, and the water was very merky. The hot tub was not working properly. The machine that makes the bubbles was not working. I personally would never stay again at this property.

Divya

Jul 13, 2025

Stayed 4 nights

I love staying at the BW Hacienda in Old Town San Diego. Its literally steps from the main area. The hotel property is always clean and everyone is so friendly. They have a van to help you get to and from your transportation. Just make sure to let them know ahead of time. Fresh cold water and GOOD coffee in the lobby. Great spot, nice people!

Mary

Jul 5, 2025

Stayed 2 nights

Staff is really nice. Condition of rooms is dated but it is in Old Town so it fits the ambiance. However, the pool was gross. It was green the whole time we was ere there and we couldn’t use it. The kids were sad but I was not going to chance it.

Susan

Aug 23, 2025

Stayed 3 nights

I liked the Hacienda look. Grounds are open with fountains & nice pottery. I like the location of the hotel. The pool & hot tub are nice, although, one pool & hot tub is not enough for the size of the hotel. They should have a bathroom(s) by the pool, otherwise, you have to run up to your room to use the bathroom.

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many guests found rooms and grounds clean, but recurring reports cite musty or moldy odors, worn carpets, and bathrooms needing deeper cleaning. Housekeeping occasionally misses restocking or service.

Related guest reviews

rachel

Sep 2, 2024

Stayed 1 night

The carpet was sticky and dirty, there was mold in shower, the lamp in bedroom was broken, the sink wouldn’t drain, tv didn’t work, and lock to the adjoining door next to us was broken!!!!! So unsafe. And It wasn’t that cheap! $275 cor one night, do NOT recommend!!

Jennifer

Sep 10, 2025

Stayed 3 nights

Very clean, friendly staff and very prompt housekeeping.

Kelli

Nov 13, 2025

Stayed 3 nights

The staff was extremely friendly and helpful. The room was clean and comfortable. I would stay there again. The shuttle staff was amazing and informative. Thank you for a great experience, Kelli Wells

Rebecca

Sep 4, 2024

Stayed 3 nights

Room smelled of mold. Carpet and shower tiles filthy with black mold

Arely

Jun 23, 2025

Stayed 2 nights

I love coming to this hotel, we come 2 or 3 times per year, and it has always been 5 stars to me. But this time I have a complain about room service, First day was fine, next day, was not.. beds were all sloppy, room was without towels, looked like they just stretch the bed linens and left messy pillows. The outside of the hotel looked that it needed maintenance floors to be washed. (the hallway floors) The elevator was very dirty. No complementary water inside the room. They charged me $25 for parking space, and it is a very small parking area for such a large hotel. So most of the cars were parked outside.

James

Jul 20, 2024

Stayed 2 nights

We have stayed here a number of times over the last 10 years. This time, the room was exceptionally clean.

Roxanne

Jul 14, 2025

Stayed 3 nights

never received room service, husband called and no one still showed up. he had to go to the lobby to ask for towels , tiolet paper, trash bags

Salvador

Aug 5, 2024

Stayed 2 nights

It was nice over all but the shower had some mold issues and the carpet was dirty and the tile bye the door had areas where you could still see dirt. We had a second room the same issue bye the door were you see were the mop missed but the shower was better. The staff was very nice and helpful and the property was beautiful. Just a cleaning problem.

Salomon

Oct 27, 2025

Stayed 1 night

Stayed for one night room had a musty smell, decor well worn, bathroom was not clean properly and saw a dead mosquito on the tub wall.

Ricardo

Oct 15, 2024

Stayed 1 night

It was convenient to be able to walk to my hotel . The room smelled musty and bathroom smelled moldy. You can hear the trash trucks really early dumping the trash. It was annoying because you were woken up.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious and comfortable with Old Town character and some nice views, but the decor and furnishings are dated. Noise from streets or other guests is noted, and Wi‑Fi/TV reliability can be inconsistent.

Related guest reviews

Armando

Feb 27, 2025

Stayed 2 nights

Only small issue was the Wifi going in and out. Other then that our stay was 10 out of 10.

Gary

Sep 1, 2025

Stayed 2 nights

400 rooms are close to the city noise. Dump trucks and car noise. Units in 300 are much better.

Elida Ahide

Aug 7, 2025

Stayed 1 night

I loved the view from my room.

Thomas

Sep 14, 2025

Stayed 2 nights

The room was larger than expected, well equipped, a comfy bed/pillows, was quiet, the staff were friendly and the price was great got a quick weekend trip!

Jose

Aug 11, 2025

Stayed 2 nights

The property is clean and well maintained from the outside. Our room was clean. The rooms are in dire need of some renovations, the rooms are very outdated and dark. Love the location but again the rooms needs some TLC.

George Merwin

May 30, 2025

Stayed 1 night

Hotel is in a great location it’s a little dated like many hotels in San Diego, but the views from the 600 building are phenomenal.

Wade

Mar 1, 2025

Stayed 3 nights

We were here for three nights. We had stayed here a few times before but this was much worse. All though we are older, we were put in building 6 - a very long walk in the rain and three elevators from the lobby. First night we lost power to our building for about 4 hours. Another time all the lights outside the rooms were out, making it dangerous to walk anywhere. The toilet internals were corroded and broke (the lever to flush). There was only decaf coffee in the room but it didn't matter because the coffee maker didn't work. There was bottled water in the room but a little slip of paper we didn't see until later said they were $4 each. The phone in the room had the wrong room number on it. There was no wifi in our building. The desk said they were working on it - but a maintenance guy said it had not been installed yet. The nearest gate to the outside was locked with a bicycle lock. Had to go from street level to garage level to walk to the street. One night there was a very loud party in the room next to us and some children in the room above jumping off the bed. But they all quieted down by 11:30pm. Nothing was horrible but too many little things add up. It's a great location but needs work.

Carol

Mar 4, 2025

Stayed 1 night

Excellent proximity to Old Town. Room was dated and odd. Had a bedroom and separate “kitchen” area. There was no table though and chairs were very uncomfortable. Noisy heater/AC

Jorge

Aug 11, 2025

Stayed 2 nights

Very nice hotel, will stay here again. I did notice the walls are paper thin... neighbors were talking probably normal voices volume at night and I could hear them... that was rough.

Tiffany

Jul 17, 2025

Stayed 2 nights

Property is beautiful but rooms are dated.

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AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly, helpful, and accommodating, including shuttle drivers and front desk. Some guests report long check‑in lines, inconsistent follow‑through, occasional rudeness, and issues coordinating shuttles or room requests.

Related guest reviews

Shea

Jul 1, 2025

Stayed 1 night

Front desk person when we arrived was great, however, the lady working in the morning was rude and honestly weird. The room was nice, however, the workers thought it was okay to make insane amount of noise @ 7am and then give me an attitude when asking for them to stop.

Kelli

Nov 13, 2025

Stayed 3 nights

Jennifer

Apr 8, 2025

Stayed 1 night

I chose this property because they advertised a free airport shuttle. My flight was leaving the next morning at 6 am. When I checked in to the hotel I was told that the shuttle service did not begin until 6 am. I had to be at the airport at 5 am. The front desk clerk said he would arrange to have a taxi pick me up at 445 am, and it would cost me around 25 dollars. I also requested a wake up call at 415 am. I never received the wake up call and when I went to the lobby at 430 am to confirm my taxi, it had never been requested. I was very upset that the can was never ordered . Luckily the morning clerk was able to call me a cab and I did not miss my flight. I feel that the hotel should have paid for the taxi ride to the airport. They advertise free airport shuttle but do not state the times the shuttle runs. I emailed the hotel to request the reimbursement and never received a response. The hotel is nice and clean, but if you have an early morning flight and need an airport shuttle I do not recommend staying here. I would get something closer to the airport.

Christie

Apr 19, 2025

Stayed 2 nights

The hotel is gorgeous and in a great location. The staff was legitimately nice! From pick up in shuttle by Jeff, with a tour and great recommendations. Heidi and Janie at front desk were helpful. Great energy and assistance by Sandra in housekeeping. And can’t say enough about Elvin, who went out of his way for us! Thank you!

Joel

Sep 15, 2025

Stayed 1 night

Called around 1230 noon to confirm our reservation. Was immediately put on hold for 14 minutes. Then they picked up and hung up. I immediately called back and was told they were busy attending guests and put me back on hold. I hung up. When we arrived at hotel at 5pm there was a line of guests out the door to check in. Only one person was at the front counter. It took us over 45 minutes to get checked in.

Dale

Nov 6, 2025

Stayed 3 nights

Stay was good, restaurant was great! Breakfast worth the 12.95. Staff were very friendly and helpful. Yes I will be back in December.

William

Oct 7, 2024

Stayed 1 night

Every staff member that we encountered was beyond friendly, helpful, and professional!

Roberto

Nov 12, 2025

Stayed 1 night

Friendly staff

Divya

Jul 13, 2025

Stayed 4 nights

Cindy

Jun 29, 2025

Stayed 6 nights

The Hacienda Inn was definitely disappointing. It is beautiful from the outside, but our room was aged. The bathroom door didn't close and 1 of the 2 tvs didn't work. We went to the lobby multiple times to ask about getting it fixed. It was not done. Most of the front desk staff were very friendly, but there was no follow through. The maid came and cleaned our room each day, but never left coffee replacement. So I found myself back in the lobby getting it from the front desk. This is minor, but just 1 more thing. They offer a breakfast you can pay for (which was good) but there is no access to juices or milks for purchase. We walked a half mile to the Arco to get juice and milk for the mornings when we did not want breakfast. They offer a shuttle to and from the airport and the beds are comfortable. This is the only reason I give it 3 stars. We have stayed in Old Town many times and this was the most disappointing hotel we have visited. I appreciate the small discount they offered when I went down to speak with someone before our checkout, but considering the amount we paid to stay here, it was very small. As stated, it is a beautiful hotel, but it needs some work both inside the rooms and in staff follow through, to get to a 5 star status.

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AI-generated summary based on recent guest reviews

Location

Excellent, central Old Town location that is walkable to restaurants, shops, transit, and attractions, with easy access to the airport. Some rooms experience city or early service noise.

Related guest reviews

Emily

Feb 22, 2025

Stayed 3 nights

Great place to stay in old town. Lots of restaurants and shops in walking distance as well as the Old Town transit center.

Charles

Feb 28, 2025

Stayed 2 nights

Had a great 3 day stay. Walked Old Town. Road trolly downtown. Very convenient location.

Catie

Oct 14, 2025

Stayed 1 night

When I booked this hotel I didn’t realize where the location was, so we didn’t know what to expect. I booked it for the airport shuttle that begins running at 6:30am, so we didn’t use it. But the location of this hotel was excellent if you are looking to visit Old Town San Diego. We were in walking distance from shop and restaurants and enjoyed being so close. The hotel was a cute design and clean and felt safe. The staff was helpful and accommodating, letting us store our luggage while we waited and then ultimately getting us a room before the 4pm time. We would stay again!

STEVE

Aug 6, 2025

Stayed 2 nights

Great location, nice unique property.

George Merwin

May 30, 2025

Stayed 1 night

Hotel is in a great location it’s a little dated like many hotels in San Diego, but the views from the 600 building are phenomenal.

maria

Aug 8, 2025

Stayed 1 night

Older hotel but nice location for visit to Old Town - train is close by

ray

Aug 20, 2025

Stayed 2 nights

Very clean, centrally located easy access to transportation just totally excellent area

Divya

Jul 13, 2025

Stayed 4 nights

Christina

Jun 23, 2025

Stayed 2 nights

Great location near the airport, can walk around old town and back to the hotel with ease. Safe, close to public transportation with plenty of great restaurants in walking distance.

Paul

Nov 7, 2025

Stayed 2 nights

Great location in walking distance to Old Town, friendly staff, great room, all around pleasant place to stay.

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AI-generated summary based on recent guest reviews

Dining

On‑site Old Town Tequila Factory offers a paid breakfast and dining with views; opinions vary from tasty to cold or limited. A wide variety of restaurants is within a short walk.

Related guest reviews

Paula

Aug 8, 2025

Stayed 4 nights

The hotel was close to many different shops and restaurants. You could also find activities to do with family such as the history of Old Town, Haunted Whaley House, and historical Victorian buildings. Plus is that the hotel has a restaurant on the property. Breakfast buffet was delicious and while as dinner. After 10pm the area is quiet and beautiful views from anywhere in the hotel.

Donald

May 12, 2025

Stayed 1 night

Liked the over-all look of the property. Disappointed with location of our room (view of the vending machine). Property layout is confusing and needs better signage. Breakfast was HORRIBLE. Scrambled eggs tasted terrible, no toast, muffins were stale. Over-all, we only had coffee, juice and a few pieces of fruit, for $28+. Worst breakfast I've ever had.

Gladys

Jun 16, 2025

Stayed 2 nights

Staff is friendly, made it quick amd easy to check-in. Big plus for having a restaurant on site, good food and good drinks. I gave it a four star because their pool is too small for the size of the hotel and the amoumt of people that stay there.

Alejandro

Apr 2, 2025

Stayed 2 nights

Walking distance to everything in old town. Food venue was excellent and affordable.

casey

Jan 5, 2025

Stayed 1 night

It was so easy they even comped us breakfast

Elizabeth

Oct 14, 2025

Stayed 2 nights

Place was clean but the toilet stinks. When we entered room lots of flying insects not sure what they were so we started killing them. One remote for 2 televisions kept switching from room to room. Worse part was looking forward to brunch. Got there at 9 it ends at 10 on weekends. Food was cold, bacon was sitting in grease scrambled eggs floating in water and chilaquiles were literally just crumbs.

Velvet

Apr 27, 2025

Stayed 1 night

In a great location, lots of cool places to shop in Old Town, which is half a block away. The hotel is unique in terms of architecture. Room was spacious, quiet, comfy and I would stay again. Shuttle service was awesome and quick. The restaurant had a great breaky buffet and if you sit on the deck you get great a view.

Dale

Nov 6, 2025

Stayed 3 nights

Stay was good, restaurant was great! Breakfast worth the 12.95. Staff were very friendly and helpful. Yes I will be back in December.

Juan

Aug 8, 2025

Stayed 1 night

Breakfast was good

Squiretta D

Mar 16, 2025

Stayed 1 night

The hotel was a great place to stay. It is located right in the heart of Old Town San Diego. So much to see and do right across the street! The restaurant on site, Old Town Tequila Factory, is a must to go dine. The food was excellent! I had the Baja fish taco plate. The margaritas are on point. I got the Fiesta Verde, soooo good, I got two! Why not, my room was just a tiny walk away. Every thing was very reasonable. Overall everything from the staff (including at the restaurant was excellent). If ever I’m in that area again this hotel will be my first choice.

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AI-generated summary based on recent guest reviews

William

2 weeks ago

Stayed 2 nights

The staff provided excellent service and information.

john

2 weeks ago

Stayed 2 nights

Would definitely stay again

Stephanie

3 weeks ago

Stayed 2 nights

We really love this hotel and have stayed here several times. It is very spread out and there are a lot of stairs, but we love the property. We love the pool, the excellent buffet breakfast, and the free shuttle. The staff is always friendly and helpful.

3 weeks ago

Stayed 1 night

Room was clean. Was able to get an early check in. Enjoyed the pool and free breakfast. Parking is convenient. Very close to the old town restaurants It never gets old visiting Old Town San Diego

Carlos

3 weeks ago

Stayed 2 nights

Rooms were very clean, staff was helpful

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 16:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about Best Western Plus Hacienda Hotel Old Town

Is parking available at the hotel?

Yes, the hotel offers on-site parking with self-parking available for a fee of USD 30 per day, which includes in/out privileges.

Are pets allowed at the hotel?

Pets are not allowed at the hotel, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 4:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

Yes, the hotel provides a complimentary roundtrip airport shuttle during limited hours. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The hotel features step-free entrances and wheelchair-accessible facilities, including rooms and public areas. Specific details about bathrooms and pool access features are not provided.

Where is the hotel located in relation to local attractions?

The hotel is located in Old Town San Diego, within a 5-minute drive of Mission Bay and Old Town San Diego State Park. It is approximately 2.9 miles from Balboa Park and 3.3 miles from the Port of San Diego.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not mentioned.

What are the policies for children staying at the hotel?

Children 12 years old and younger can stay for free when occupying the parent's or guardian's room using existing bedding.

Does the hotel offer extra beds or cribs?

The hotel offers rollaway beds for a fee of USD 25 per stay, subject to availability. Advance request is recommended for confirmation.

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Instant AI responses are based on hotel information

Considering this hotel for your San Diego trip?

What do room rates usually look like at Best Western Plus Hacienda Hotel Old Town in San Diego?

Over the next 60–90 days, room rates at Best Western Plus Hacienda Hotel Old Town in San Diego typically land around $156 a night for two guests, ranging from $132 to $182.

Why is Best Western Plus Hacienda Hotel Old Town so affordable?

Best Western Plus Hacienda Hotel Old Town in San Diego undercuts 16 of 19 comparable hotels nearby, while similar properties in the area typically run around $203 a night. Its location near Old Town San Diego State Park and appeal for families and couples help position it as a value choice rather than a niche property.

When is the best time to visit Best Western Plus Hacienda Hotel Old Town for lighter crowds?

July is the busiest month at Best Western Plus Hacienda Hotel Old Town in San Diego, while November is the quietest stretch to visit when demand is lowest and availability is easiest.

Which month offers the cheapest rates at Best Western Plus Hacienda Hotel Old Town?

December is the cheapest month to stay at Best Western Plus Hacienda Hotel Old Town in San Diego, averaging $162 a night; July is the priciest at $300. The quietest month differs from the cheapest month—November sees the lightest demand.

What’s the neighborhood like around Best Western Plus Hacienda Hotel Old Town in San Diego?

Best Western Plus Hacienda Hotel Old Town in San Diego sits close to Old Town San Diego State Park, Balboa Park and the Maritime Museum of San Diego, making it convenient for sightseeing. The hotel is popular with families and couples and fits both leisure and business themes for visitors to the area.

How does the nightly price at Best Western Plus Hacienda Hotel Old Town in San Diego compare to recent weeks?

The current price at Best Western Plus Hacienda Hotel Old Town in San Diego is $153 per night for 2 guests, which is low for this hotel: about 15% below its $182 average over the last 60 days. Most nights over that period fell between $147 and $357.

Prices for upcoming dates

October 2026

November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

2026-10-29: 167.92921937942504USD
2026-10-30: 159.89136626815795USD
2026-10-31: NO DATA
2026-11-01: 162.71081239700317USD
2026-11-02: 157.81596573257445USD
2026-11-03: 143.12999435806273USD
2026-11-04: 171.40793584442136USD
2026-11-05: 171.22417375946043USD
2026-11-06: 197.1752176208496USD
2026-11-07: NO DATA
2026-11-08: 139.66011326408386USD
2026-11-09: 144.03800126266478USD
2026-11-10: 164.70597038269042USD
2026-11-11: 170.31616685485838USD
2026-11-12: 216.765032913208USD
2026-11-13: 233.1972212219238USD
2026-11-14: 225.82347787857054USD
2026-11-15: 143.12718271636962USD
2026-11-16: 144.18933574676512USD
2026-11-17: 146.13505995941162USD
2026-11-18: 155.50699445343017USD
2026-11-19: 155.32323236846923USD
2026-11-20: 179.22734995651243USD
2026-11-21: 179.16920861434934USD
2026-11-22: 143.12718271636962USD
2026-11-23: 153.09644622802733USD
2026-11-24: 152.13518853378295USD
2026-11-25: 152.13518853378295USD
2026-11-26: 242.21524670791624USD
2026-11-27: 259.23036502075195USD
2026-11-28: 265.93791968536374USD
2026-11-29: 188.16721180343626USD
2026-11-30: 152.13518853378295USD
2026-12-01: 152.13518853378295USD
2026-12-02: 170.1512001686096USD
2026-12-03: 189.34106369018554USD
2026-12-04: 188.16721180343626USD
2026-12-05: 188.16721180343626USD
2026-12-06: 170.1512001686096USD
2026-12-07: 178.78379217910765USD
2026-12-08: 180.1600993080139USD
2026-12-09: 170.1512001686096USD
2026-12-10: 173.90494631195068USD
2026-12-11: 180.28261872482298USD
2026-12-12: 180.1600993080139USD
2026-12-13: 139.1336376171112USD
2026-12-14: 139.66011326408386USD
2026-12-15: 139.1336376171112USD
2026-12-16: 141.70312879943847USD
2026-12-17: 139.1336376171112USD
2026-12-18: 143.12718271636962USD
2026-12-19: 152.13518853378295USD
2026-12-20: 134.11918541908264USD
2026-12-21: 134.11918541908264USD
2026-12-22: 139.1336376171112USD
2026-12-23: 144.03800126266478USD
2026-12-24: 152.36139788818357USD
2026-12-25: 164.5222082977295USD
2026-12-26: 180.1600993080139USD
2026-12-27: 182.8724985694885USD
2026-12-28: 167.49116560363768USD
2026-12-29: 168.2067880554199USD

This property offers transfers from the cruise terminal, airport, and train station. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.

Self parking fee: USD 30 per night (in/out privileges)
Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Su	Mo	Tu	We	Th	Fr	Sa
1 $163	2 $158	3 $143	4 $171	5 $171	6 $197	7
8 $140	9 $144	10 $165	11 $170	12 $217	13 $233	14 $226
15 $143	16 $144	17 $146	18 $156	19 $155	20 $179	21 $179
22 $143	23 $153	24 $152	25 $152	26 $242	27 $259	28 $266
29 $188	30 $152

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29 $168	30 $160	31