Economy Inn near Ontario Airport - Chino

As soon as I walked into room 109 it was full of cockroaches and all other types of nasty bugs the room was dirty and even the jetted tub which is why we went there and paided extra for was gross and disgusting definitely would not recommend don’t waste your money or time here trust me

Pool area was locked with no explanation given.....

I think that it does need to be advertised that the deposit is more if you get the jetted tub room and that the bigger tub room is more expensive. Staff was very friendly and even showed me the room before giving the room.

Very dirty rooms..holes in sheets and walls..broken things all over room..pool out of services and room was full of bugs

It was an easy check in process, but not the most comfortable bed. As well as there was an odd smell in the room. Over all stay was ok. Cool mirrors and indoor jacuzzi also.

parking space is sufficient

Clean pool

The room was decent. Noticed 2 roaches when we walked in. (I cleaned the room with my Lysol multi-purpose cleaner). The linen was stained with yellow and blue spots. (I always bring my own blankets, pillows, and towels). The clock and microwave time was not accurate, and there was no iron. Asked for an iron and was given one with a zip-tie over outlet so we could not plug in until my spouse cut it off. Asked for new towels (as I used to clean tub), and had to wait for housekeeping, which did not show until we opened door to catch her going to another unit. Water pressure was not good. When using the sink water leaked from the bottom. (My spouse being a plumber, said they need to clean P-trap). Shower was not unusable as the water pressure again was way too low. The only good thing was the jetted tub. Did not have an issue with that. The location was great. Right off the freeway and walking distance to good food (Moon Grill) and I was able to get a pedicure in same shopping center. I don't know if I would return to the motel, but I will definitely return to the area.

Clean pool

A spa was offered but the jacuzzi was ice cold. The hot water only remained hot for so long in the tub which had no stopper for a bath. While the staff was great and easy to talk to, the building is not in the best shape.

The staff was good but my room had roaches and I didn’t notice until the next day

If you like roaches, this hotel is for you.

Hole in the wall type of weekly motel. There was hair dye or something pink stained on the head of the tub and rust on the jets. Shower was clogged up after being in there for only 5 min. Also had to kill 3 roaches during our 2 day stay. We thought we were just getting a cheap room for a quick trip, and that’s probably the only reason why we didn’t complain to get our money back…but I still feel like the customer should know what they are getting into. 300 for two nights, should’ve been 150! Just spend the extra money and hit the name brand spot because this place ain’t it.

Clean, quiet property. The housekeeping staff does an excellent job. Staff is very polite. Room is as pictured.

Nice clean rooms and friendly staff

Roaches in the fridge and the walls were filthy. Overall not a pleasant stay

Broken bathroom light. Towels and bathroom smelled like bleach but still had hairs everywhere. Bed sheets had tiny hairs spreaded throughout. Would've reported it, but everytime i tried to go to the front desk, the door was locked.

When we arrived at Economy Inn - Ontario Airport/Chino, we checked in, dropped off our luggage, and didn’t inspect the room at that time. We simply left for the beach. However, when we came back, my daughter was ready to go to bed, and that’s when I noticed the bed was full of hair and very nasty when I moved the sheets. The toilet was dirty, and the bathroom walls were also filthy. Even the towels hadn’t been washed. To make things worse, there were cockroaches and mosquitoes inside the room. I immediately went to the front desk to report these issues, and the staff were extremely rude. The man at the desk brought me a set of sheets and told me they were “pressed” and that I could use them. I explained that it wasn’t my job to make the bed, but he had a huge ego and didn’t care. When I said I wanted to check out, he responded with indifference, saying, “If you want to check out, check out, but you’re not getting your money back.” This kind of treatment from the staff was unacceptable. Overall, I feel like we were scammed, and I will never stay at this hotel again. The entire experience was beyond disappointing, and I would not recommend this hotel to anyone.

This place is an absolute dump, shower didn’t drain and it smelled like stagnant water, septic, water stains on the ceiling, someone else’s hair on the sheets, loud kids passing outside until 11pm, gangbangers mad dogging. Worst place ever, jacuzzi room and jacuzzi was so stained and gross didn’t even bother with it. Everything outdated, office smells disgusting, place should be condemned!

The room was decent. Noticed 2 roaches when we walked in. (I cleaned the room with my Lysol multi-purpose cleaner). The linen was stained with yellow and blue spots. (I always bring my own blankets, pillows, and towels). The clock and microwave time was not accurate, and there was no iron. Asked for an iron and was given one with a zip-tie over outlet so we could not plug in until my spouse cut it off. Asked for new towels (as I used to clean tub), and had to wait for housekeeping, which did not show until we opened door to catch her going to another unit. Water pressure was not good. When using the sink water leaked from the bottom. (My spouse being a plumber, said they need to clean P-trap). Shower was not unusable as the water pressure again was way too low. The only good thing was the jetted tub. Did not have an issue with that. The location was great. Right off the freeway and walking distance to good food (Moon Grill) and I was able to get a pedicure in same shopping center. I don't know if I would return to the motel, but I will definitely return to the area.

It was ok i did like that we could pay an extra 20 to check in early. And i did like the size of the room I did not like that it was not quiet people honking horn and have arguments outside of our room late hours.

As always very quick and friendly service, big clean spacious rooms

As always very friendly and courteous staff, fast and easy check in. Big clean spacious rooms

liked that we had 3 queen beds in our room

As always very friendly and courteous staff, quick easy check in clean spacious rooms

Comfortable room. Thoroughly enjoyed the nice sized mini fridge + freezer as we were there with a cooler from our drive and it helped to keep our food cold. We also likes the usb ports directly in the wall plugs. And the small individual light switches to work the lights. The tv was a little difficult to work as there were channels that did not work and the internet dropped a few times in the middle of a show. The bathroom could have used a shower liner to go with the curtain but it worked for us.

I had a king bed and on one side of the bed the bed sheets showed stains which were very visible because it was white sheets, the other was clean so that’s where I slept. I don’t know if it was other folks next door/upstairs or neighbors near by but I could hear loud talking all night long making hard to sleep!

Place needs some work. They remodeled but the person who did the work did horrible job all beds in rooms I've been in are I'm comfortable and squeak. Plus roaches

We did a simple pitstop on our way home and only slept couple hours. The noise near the freeway, made it unbearable due to the poor weathering on the windows and doors. The AC smelled like mold.

The only bad think was the room door not close we can’t even go out coz lock of the door not working they fix it till next day

Quick and easy check in, rooms spacious and clean. Friendly staff and very accommodating.

As always very quick and friendly service, big clean spacious rooms

As always very friendly and courteous staff, fast and easy check in. Big clean spacious rooms

The gentleman that checked us in was rude. We booked it for a family of 6 only 3 towels were given to us. I went to ask for more towels at 6 morning and the clerk said we had to wait till 9. No one should up with more towels. There was a dead roach on the bathroom floor. There was a plastic bag covering the peep hole on the door. Will never stay there.

When we arrived at Economy Inn - Ontario Airport/Chino, we checked in, dropped off our luggage, and didn’t inspect the room at that time. We simply left for the beach. However, when we came back, my daughter was ready to go to bed, and that’s when I noticed the bed was full of hair and very nasty when I moved the sheets. The toilet was dirty, and the bathroom walls were also filthy. Even the towels hadn’t been washed. To make things worse, there were cockroaches and mosquitoes inside the room. I immediately went to the front desk to report these issues, and the staff were extremely rude. The man at the desk brought me a set of sheets and told me they were “pressed” and that I could use them. I explained that it wasn’t my job to make the bed, but he had a huge ego and didn’t care. When I said I wanted to check out, he responded with indifference, saying, “If you want to check out, check out, but you’re not getting your money back.” This kind of treatment from the staff was unacceptable. Overall, I feel like we were scammed, and I will never stay at this hotel again. The entire experience was beyond disappointing, and I would not recommend this hotel to anyone.

Waited for the receptionist for 15 mins no one was at the front desk. Got tired of waiting so I left and found a different hotel all together. They finally called me and ask if I wanted to come back. I spoke to someone who worked there he literally only told me to wait. Terrible customer service

Fast and easy check in, friendly staff and rooms clean and spacious.

I like the way that I was able to feel safe and the place is quiet. There's no loud noise or disrespectful guests. The staff are very friendly and helpful. They try very hard to make sure the guests are okay and satisfied with the room which is greatly appreciated 😀.

Very rude customer service

TERRIBLE, RUDE, DISRESPECTFUL AND THATS JUST THE STAFF. THEY HAVE SOME NICE ROOMS AND SOME TRASH ... THEY PROFILE PEOPLE WHEN ASSIGNING ROOMS. THERES A CRAZY PROSTITUTE IN A ROOM BY THE OFFICE WHO YELLS AND SCREAMS ALL THE TIME AND MAKES THINGS VERY UNCOMFORTABLE FOR NEIGHBORS, RECORDS NEIGHBORS WHILE TALKING NASTY TO THEM.

It was clean. lots of stores around that are in walking distance.

Not what it looks like in the pictures. I was nervous someone was gonna break into my car the whole time I was there.

On a main street

I liked the proximity to stores but I didn’t like the area.

We did a simple pitstop on our way home and only slept couple hours. The noise near the freeway, made it unbearable due to the poor weathering on the windows and doors. The AC smelled like mold.

The room was decent. Noticed 2 roaches when we walked in. (I cleaned the room with my Lysol multi-purpose cleaner). The linen was stained with yellow and blue spots. (I always bring my own blankets, pillows, and towels). The clock and microwave time was not accurate, and there was no iron. Asked for an iron and was given one with a zip-tie over outlet so we could not plug in until my spouse cut it off. Asked for new towels (as I used to clean tub), and had to wait for housekeeping, which did not show until we opened door to catch her going to another unit. Water pressure was not good. When using the sink water leaked from the bottom. (My spouse being a plumber, said they need to clean P-trap). Shower was not unusable as the water pressure again was way too low. The only good thing was the jetted tub. Did not have an issue with that. The location was great. Right off the freeway and walking distance to good food (Moon Grill) and I was able to get a pedicure in same shopping center. I don't know if I would return to the motel, but I will definitely return to the area.

It's by a gas station

Hood location

ROOM WAS CLEAN. EVETYTHING IN WORKING CONDITION. THE STAFF MEMBERS ARE GOOD PEOPLE. TRY TO GET A ROOM CLOSER TO THE OFFICE. IT LOOKS LIKE THE PICTURE. MY KID LIKED THE ROOM BETTER THAN OUR OLD APARTMENT! ... THE NEIGHBORHOOD IS OK FOR CONVENIENCE. ITS CLOSE TO A LOT GROCERY AND DRUG STORES, FAST FOOD ETC. A LOT OF HOMELESS PEOPLE WALKING AROUND. THE ISSUE I HAD WAS WITH NEXT DOOR NEIGHBORS BEING LOUD AND JUST PLAIN STUPID AND OR GHETTO... USUALLY THE MEN ON STAFF HAVE NO PROBLEM KNOCKING ON DOORS AND SHUTTING THAT DOWN THOUGH. ... BE VERY MINDFUL IF YOU HAVE CHILDREN. APPARENTLY IT IS EXTRA EASY FOR DCFS TO STEAL CHILDREN FROM MOTELS.

Close to shopping center