Is parking available at the property?

Free self-parking is available on-site, and it includes electric car charging stations.

What type of breakfast is offered and when is it served?

A complimentary buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 7 AM to 10 AM.

Are pets allowed at the property?

Pets are allowed in specific rooms only, with a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details on specific accessibility features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Downtown Campbell, just a 2-minute drive from The Pruneyard Shopping Center and 6 minutes from Winchester Mystery House. It is approximately 4.5 miles from SAP Center at San Jose and 4.7 miles from San Jose McEnery Convention Center.

What are the policies for guests staying with children?

Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.

TownePlace Suites San Jose Campbell

What guests think

At TownePlace Suites San Jose Campbell, guests consistently highlight friendly, responsive staff, clean and spacious suite-style rooms with kitchenettes, and a convenient, walkable location near downtown Campbell, making it a comfortable base for work trips and longer stays.

Breakfast is widely appreciated, though a few find the selection limited. On-site laundry and safe, ample parking add convenience. Some guests mention dated features like older TVs, an uncomfortable sofa bed, and non-daily housekeeping, plus occasional cleanliness or maintenance problems and a few front-desk communication issues, including poor follow-up on a lost item. Overall, expect a practical, dependable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests value the on-site laundry and convenient, safe parking; the gym is functional but could use mats. Pet areas are maintained well.

Related guest reviews

10

Bruce

Sep 27, 2025

·

Stayed 1 night

We appreciated the responsive and welcoming the staff! The room was quiet and just the right size. During our two week stay, we made good use of the laundry room and the walking trails and the pleasant shops and resaurants in downtown Campbell.

6

Daniel

Dec 3, 2024

·

Stayed 1 night

Average hotel with dated rooms and facilities.

8

Teulon

Jul 16, 2024

·

Stayed 2 nights

The staff were friendly and helpful. The breakfast was great. Easy to find and plenty of parking.

10

Johanna

Jul 12, 2024

·

Stayed 1 night

Love how comfortable the room was. Loved the kitchen, office area and the closet arrangement in the room. Love the laundry facilities and gym as well as the breakfast

10

Annie

Jul 14, 2024

·

Stayed 1 night

We've been staying this hotel many times. The experiences are always very smooth. The most impressive thing about this hotel is all staff take their jobs very seriously and super on top of everything. For example, I let them know the door handle was falling one day, they fixed it within minutes they were informed. I was seeing their staff cleaning, painting and fixing stuff day and night. One day the water dispenser was dispensing water for no reason, the next it wasn't anymore. The outside pet areas are super clean with fresh mulch absolutely odor free. I can't say enough good things about the hotel. A few things I have and would like to bring to the staff's attention: 1. The toiletries holder is a absolute hazard in the shower. The edge of the holder is very sharp and placed very close to the unadjustable shower head. Every stay every family member gets injured elbow from it when taking a shower. I have already let the front desk know hopefully it gets fixed next stay. 2. The exit door close to room 103 and the room 103 door don't latch. It's a security concern. 3. The room we stayed in with the couch placed very close to the bathroom room door (against each other). It almost broke my finger the day we checked in. We moved the couch (super heavy) away from the door to prevent it from hurting other guests.

10

Alejandra

Jul 17, 2024

·

Stayed 4 nights

I traveled with my daughter and the room is very spacious and comfortable. The closets, the kitchenette, etc makes if very convenient for long stays. My only issue would be to add some excersise mats in the gym.

10

Rhonda

Oct 5, 2025

·

Stayed 3 nights

Safe parking areas and all your kitchen needs!

8

Jean-Baptiste

Oct 14, 2024

·

Stayed 5 nights

Overall, a nice stay. I've experienced some minor issues (shower, door locker) but all of them have been fixed very quickly, big up for the maintenance and front desk teams. 2 minor concerns: - the breakfast is a bit light in terms of choice. Having a possibility to order some eggs (like omelet) would make this hotel perfect ! - arriving to the hotel is a bit tricky due to the road organization. Nothing that the hotel can handle but this needs to be noted for other frequent travelers like me Parking is big enough, the highway just aside does not bring noise issues (my window was on the highway side!), bed was really good. I will come back for sure!

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean rooms and well-kept areas. A few report issues such as hair in bedding, lingering corridor odors, and non-daily housekeeping.

Related guest reviews

8

Beverley

Oct 5, 2025

·

Stayed 4 nights

Everything was fine. Clean and in good working order Only disappointment is that the rooms are not serviced every day

10

Maribel

Nov 29, 2025

·

Stayed 4 nights

Clean room, helpful, friendly staff, great location, excellent breakfast. All around a great place to stay.

10

Qian

Sep 21, 2025

·

Stayed 1 night

Newly remodeled, very clean and modern, room is good sized with cooking equipment, the area is nice and a lot of shopping and restaurants in a short distance. Definitely will stay again if in the area.

10

Angela

Jan 3, 2026

·

Stayed 3 nights

We had a wonderful stay. Staff were friendly, room was spacious and clean, location was convenient and walkable.

8

Linda

Feb 3, 2025

·

Stayed 2 nights

The hotel was excellent in terms of cleanliness, location and maid service. However, the front desk clerk was rude, didn't explain deposit costs and became surly when we asked questions. Did not provide information on breakfast and when asked later on he gave us the wrong hours. To be clear this was the older clerk, not the young one who was very friendly.

10

Lupe

Jul 14, 2025

·

Stayed 2 nights

I liked the cleanliness, convenient location, and friendly staff.

10

Annie

Jul 14, 2024

·

Stayed 1 night

We've been staying this hotel many times. The experiences are always very smooth. The most impressive thing about this hotel is all staff take their jobs very seriously and super on top of everything. For example, I let them know the door handle was falling one day, they fixed it within minutes they were informed. I was seeing their staff cleaning, painting and fixing stuff day and night. One day the water dispenser was dispensing water for no reason, the next it wasn't anymore. The outside pet areas are super clean with fresh mulch absolutely odor free. I can't say enough good things about the hotel. A few things I have and would like to bring to the staff's attention: 1. The toiletries holder is a absolute hazard in the shower. The edge of the holder is very sharp and placed very close to the unadjustable shower head. Every stay every family member gets injured elbow from it when taking a shower. I have already let the front desk know hopefully it gets fixed next stay. 2. The exit door close to room 103 and the room 103 door don't latch. It's a security concern. 3. The room we stayed in with the couch placed very close to the bathroom room door (against each other). It almost broke my finger the day we checked in. We moved the couch (super heavy) away from the door to prevent it from hurting other guests.

2

Mohammad

Jul 14, 2025

·

Stayed 1 night

The window blind rod fell off when we tried to close it, the tub faucet broke, they moved us to a different room to find hair in the bed. The hotel is outdated and need remodeling. Cleanliness is an issue too.

10

Valarie

Jan 12, 2026

·

Stayed 1 night

The staff is always friendly and helpful. The rooms are clean and well stocked and the property feels safe.

6

Sri

Jul 4, 2025

·

Stayed 1 night

The sofa bed not very comfortable..lingering smell in the floor level outside the rooms but rooms are ok..

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AI-generated summary based on recent guest reviews

Rooms

Spacious, quiet, apartment-style suites with kitchenettes and storage suit longer stays, with some noting modern or newly remodeled rooms. Downsides include dated features or older TVs, an uncomfortable sofa bed, and minor issues that maintenance resolved quickly.

Related guest reviews

10

Susan

Sep 22, 2024

·

Stayed 2 nights

We’ve stayed here many times. The front desk helped us move to a room on the creek side which is quieter. They did an excellent job!

10

Phil and Lorna

Jan 1, 2025

·

Stayed 1 night

Awesome free breakfast. Quiet, comfortable and close to family over the holidays. Love having my private kitchen with all the gadgets

10

Qian

Sep 21, 2025

·

Stayed 1 night

Newly remodeled, very clean and modern, room is good sized with cooking equipment, the area is nice and a lot of shopping and restaurants in a short distance. Definitely will stay again if in the area.

10

Angela

Jan 3, 2026

·

Stayed 3 nights

We had a wonderful stay. Staff were friendly, room was spacious and clean, location was convenient and walkable.

10

Amanda

Dec 2, 2025

·

Stayed 3 nights

We loved the layout of the suite and how it felt more like an apartment

10

Alejandra

Jul 17, 2024

·

Stayed 4 nights

I traveled with my daughter and the room is very spacious and comfortable. The closets, the kitchenette, etc makes if very convenient for long stays. My only issue would be to add some excersise mats in the gym.

6

Sri

Jul 4, 2025

·

Stayed 1 night

The sofa bed not very comfortable..lingering smell in the floor level outside the rooms but rooms are ok..

10

Frank

Aug 24, 2025

·

Stayed 2 nights

I was staying because I had a medical procedure at a nearby facility and knew I'd benefit from having a room with a small kitchenette that would allow me to do what I needed to very early in the AM, since restaurants and stores would be closed. But I also liked the availability of drawers and closet space that let me organize what I needed to for the procedure, before my appointment and afterwards. I would stay there again should I need to be in the area for a future happening, whether that's a concert, game, or other event happening in the South Bay area.

8

Jean-Baptiste

Oct 14, 2024

·

Stayed 5 nights

Overall, a nice stay. I've experienced some minor issues (shower, door locker) but all of them have been fixed very quickly, big up for the maintenance and front desk teams. 2 minor concerns: - the breakfast is a bit light in terms of choice. Having a possibility to order some eggs (like omelet) would make this hotel perfect ! - arriving to the hotel is a bit tricky due to the road organization. Nothing that the hotel can handle but this needs to be noted for other frequent travelers like me Parking is big enough, the highway just aside does not bring noise issues (my window was on the highway side!), bed was really good. I will come back for sure!

8

Galen

Apr 6, 2025

·

Stayed 1 night

TV is too old style with limited smart features. No USB/USB-c charging ports

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, welcoming, and responsive, with quick maintenance and smooth check-ins. A few guests cite front-desk communication and follow-up issues, including poor handling of a lost item.

Related guest reviews

10

Bruce

Sep 27, 2025

·

Stayed 1 night

We appreciated the responsive and welcoming the staff! The room was quiet and just the right size. During our two week stay, we made good use of the laundry room and the walking trails and the pleasant shops and resaurants in downtown Campbell.

10

Susan

Sep 22, 2024

·

Stayed 2 nights

We’ve stayed here many times. The front desk helped us move to a room on the creek side which is quieter. They did an excellent job!

10

Sandra

May 2, 2024

·

Stayed 5 nights

We had stayed a month ago and had great sleep so we returned for a second stay and it was good again. Staff was very friendly and breakfast was good.

10

Maribel

Nov 29, 2025

·

Stayed 4 nights

Clean room, helpful, friendly staff, great location, excellent breakfast. All around a great place to stay.

10

Rayna

Mar 15, 2025

·

Stayed 5 nights

Great customer service

10

Angela

Jan 3, 2026

·

Stayed 3 nights

We had a wonderful stay. Staff were friendly, room was spacious and clean, location was convenient and walkable.

8

Linda

Feb 3, 2025

·

Stayed 2 nights

The hotel was excellent in terms of cleanliness, location and maid service. However, the front desk clerk was rude, didn't explain deposit costs and became surly when we asked questions. Did not provide information on breakfast and when asked later on he gave us the wrong hours. To be clear this was the older clerk, not the young one who was very friendly.

2

Andrew

Apr 22, 2025

·

Stayed 2 nights

The place was nice enough but when my wife left her prescription medication in the room and we called the same day, our requests for a week to look for it fell upon deaf ears. By three different staff members on three different occasions, they said the General Manager would contact us first thing on the next Monday (they disavowed any notion of management on the weekend). There was a box with a very clear prescription label on it, and it disappeared. Staff stealing controlled substances is apparently okay with the job-responsive General Manager. The three pint bottles of premium sour beer were just an add-on for the thieves.

10

Valarie

Jan 12, 2026

·

Stayed 1 night

The staff is always friendly and helpful. The rooms are clean and well stocked and the property feels safe.

10

Michael

Oct 27, 2024

·

Stayed 1 night

Front desk staff for check in were very helpful and pleasant to deal with. Check-in was fast and smooth. We will definitely stay here at TownePlace Suites again when we are in town.

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AI-generated summary based on recent guest reviews

Location

Convenient, walkable location near downtown Campbell, shops, restaurants, and a park; highway proximity generally does not create noise issues. A few note arrival can be tricky due to local road layout.

Related guest reviews

10

Bruce

Sep 27, 2025

·

Stayed 1 night

We appreciated the responsive and welcoming the staff! The room was quiet and just the right size. During our two week stay, we made good use of the laundry room and the walking trails and the pleasant shops and resaurants in downtown Campbell.

10

Johanna

Oct 12, 2024

·

Stayed 2 nights

Great, convenient location for my work trips

10

Maribel

Nov 29, 2025

·

Stayed 4 nights

Clean room, helpful, friendly staff, great location, excellent breakfast. All around a great place to stay.

10

Qian

Sep 21, 2025

·

Stayed 1 night

Newly remodeled, very clean and modern, room is good sized with cooking equipment, the area is nice and a lot of shopping and restaurants in a short distance. Definitely will stay again if in the area.

10

Angela

Jan 3, 2026

·

Stayed 3 nights

We had a wonderful stay. Staff were friendly, room was spacious and clean, location was convenient and walkable.

10

Lupe

Jul 14, 2025

·

Stayed 2 nights

I liked the cleanliness, convenient location, and friendly staff.

8

Ibrahim

Apr 21, 2025

·

Stayed 2 nights

Location is good, next to park

10

Karen

Aug 8, 2024

·

Stayed 2 nights

Walking distance to several restaurants, spacious room.

10

Jorge

Aug 19, 2025

·

Stayed 1 night

Nice, modern feel to this property. The room was great, the complimentary breakfast was also very nice. It is next to downtown Campbell, which is a nice little area.

8

Jean-Baptiste

Oct 14, 2024

·

Stayed 5 nights

Overall, a nice stay. I've experienced some minor issues (shower, door locker) but all of them have been fixed very quickly, big up for the maintenance and front desk teams. 2 minor concerns: - the breakfast is a bit light in terms of choice. Having a possibility to order some eggs (like omelet) would make this hotel perfect ! - arriving to the hotel is a bit tricky due to the road organization. Nothing that the hotel can handle but this needs to be noted for other frequent travelers like me Parking is big enough, the highway just aside does not bring noise issues (my window was on the highway side!), bed was really good. I will come back for sure!

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is widely considered good to excellent, though a few find the selection limited.

Related guest reviews

8

Teulon

Jul 16, 2024

·

Stayed 2 nights

The staff were friendly and helpful. The breakfast was great. Easy to find and plenty of parking.

10

Sandra

May 2, 2024

·

Stayed 5 nights

We had stayed a month ago and had great sleep so we returned for a second stay and it was good again. Staff was very friendly and breakfast was good.

10

Maribel

Nov 29, 2025

·

Stayed 4 nights

Clean room, helpful, friendly staff, great location, excellent breakfast. All around a great place to stay.

10

Phil and Lorna

Jan 1, 2025

·

Stayed 1 night

Awesome free breakfast. Quiet, comfortable and close to family over the holidays. Love having my private kitchen with all the gadgets

10

Nicole

Jan 2, 2026

·

Stayed 5 nights

The room was clean, the location is where I needed to be, staff was courteous, breakfast was good

10

Johanna

Jul 12, 2024

·

Stayed 1 night

Love how comfortable the room was. Loved the kitchen, office area and the closet arrangement in the room. Love the laundry facilities and gym as well as the breakfast

8

Linda

Feb 3, 2025

·

Stayed 2 nights

The hotel was excellent in terms of cleanliness, location and maid service. However, the front desk clerk was rude, didn't explain deposit costs and became surly when we asked questions. Did not provide information on breakfast and when asked later on he gave us the wrong hours. To be clear this was the older clerk, not the young one who was very friendly.

10

Stefani

Aug 16, 2024

·

Stayed 1 night

I absolutely loved my stay at this hotel. The staff was super nice and the breakfast options in the morning were amazing. Love that my room also had a fridge, stove, microwave and more! Would stay here again.

10

Jorge

Aug 19, 2025

·

Stayed 1 night

Nice, modern feel to this property. The room was great, the complimentary breakfast was also very nice. It is next to downtown Campbell, which is a nice little area.

8

Jean-Baptiste

Oct 14, 2024

·

Stayed 5 nights

Overall, a nice stay. I've experienced some minor issues (shower, door locker) but all of them have been fixed very quickly, big up for the maintenance and front desk teams. 2 minor concerns: - the breakfast is a bit light in terms of choice. Having a possibility to order some eggs (like omelet) would make this hotel perfect ! - arriving to the hotel is a bit tricky due to the road organization. Nothing that the hotel can handle but this needs to be noted for other frequent travelers like me Parking is big enough, the highway just aside does not bring noise issues (my window was on the highway side!), bed was really good. I will come back for sure!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $342	9 $228	10 $224
11 $344	12 $602	13	14 $656	15 $503	16 $223	17 $252
18 $333	19 $473	20 $492	21 $493	22 $363	23	24 $343
25 $252	26 $292	27 $342	28 $352	29 $311	30 $171	31 $171

Su	Mo	Tu	We	Th	Fr	Sa
1 $201	2 $412	3 $422	4 $481	5 $503	6 $193	7 $181
8 $201	9 $323	10 $300	11 $319	12 $260	13 $165	14 $180
15 $201	16 $290	17 $320	18 $320	19 $260	20 $161	21 $181
22 $201	23 $270	24 $211	25 $221	26 $241	27 $181	28 $161
29 $181	30 $300

TownePlace Suites San Jose Campbell

About this property

Location

Room options

Studio, 1 Queen Bed with Sofa Bed (Hearing Accessible)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed (Mobility Hearing Access, Roll-In Shower)

Suite, 2 Bedrooms (Mobility Hearing Accessible, Tub)

Studio, 1 Queen Bed with Sofa Bed

Suite, 1 Bedroom

Suite, 2 Bedrooms (Hearing Accessible)

Suite, 2 Bedrooms

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Guest reviews of TownePlace Suites San Jose Campbell

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites San Jose Campbell

Prices for upcoming dates