Palms at Wailea

Location, the views, the swimming pool, friendly staff and the general layout and upkeep of the property.

The property was spacious and the view was spectacular. The customer service was very courteous and friendly. We enjoyed the beautiful and clean pool and the landscaping was outstanding. Loved our stay at palms at weilea by outrigger.

It is nice property with huge pool and garden,

We love The Palms. It’s spacious, quiet and private. It gives you an opportunity to cook/prepare food in your condo rather than going out to eat every day. BBQ’s are meticulously maintained and located throughout the property. It’s close to the beach and within walking distance of Kihei and the Shopps of Wailea.

The unit was very dated and in need of a current upgrade. Plumbing was original and made squealing sounds when in the shower. The built in AC unit (original) in the bedroom did not work so a temporary plug in one was In use. No AC on the rest of the unit. Outside all was very nice including the pool. For the cost and being in Wailea it should be much better. I think some of the units may be updated, so when booking look closely at the photos. The pool and hot tub were great!

Very quiet,nice gardens,great parking

조용하고 가족들이 묵기 좋은 가성비 좋은 숙소입니다. 수영장이 조금 작지만 즐기기에는 충분합니다. 세탁기, 주방이 있어 편리하고 직원들도 친절합니다. 다만 아쉬운 점은 해변으로의 접근성이 좋지는 않지만 걸어서 15분 정도가면 좋은 해변을 즐길수 있습니다.

It was a nice place to stay on maui. The rooms were spacious and clean. Everything we tried worked. Not cluttered. Good amount of seating inside and out. Good amount of dishes and pans. Newer appliances. Easy walk to the pool. The staff were friendly.

We had a beautiful newly renovated one bedroom, which was absolutely perfect for our family of 4 with two teenaged daughters. We had a walk out which was wonderful, right by the pool and with an ocean view. Everyone was very friendly and welcoming. Great location.

Beautiful property. Quiet apartments with gorgeous views. Landscaping and pool are gorgeous. Close to everything.

Our room was clean and the AC worked very well. The property is beautiful and is close to shopping and to beaches. Not too far from grocery and restaurants. Definitely would stay here again!

Love the location. It was large enough for my family of 6 to relax and be comfortable. The beds were terribly uncomfortable. The unit we were in the rugs were stained and worn out and could stand to be replaced or cleaned. The patio area was nice although I wish it was cleaned up from tree debris. We got in late and I appreciated that it was easy entry and the lamps were left on so we could see. I would hesitate to stay again only due to the beds that felt like a pull out couch.

The kitchen was dirty, response time was 3 hours later, you have to call like 4 to 5 times

Condo we we’re upgraded too was very old and needed a good cleaning. We woke up to bugs in the kitchen and spiders throughout the condo. The screen doors were off the rails and not easy to slide them open. Overall i was very disappointed and bugs make a vacation stressful! The counter staff very pleasant and helpful.

Be aware that this booking is for a condo with rental managed by the seller here (Outrigger). The photos provided absolutely do not reflect the condition of the unit we were assigned. Our unit had dirty carpeting that I’d guess is 15 years old. Appliances have been recently replaced but all fixtures and features - electrical and plumbing - are on the downhill side of acceptable. Our unit was second floor with a narrow stairwell to bring things up. The main bathroom was about as clean as an average YMCA locker room. We were very disappointed and cannot recommend this property. Other units might be just fine but it’s a roll of the dice we lost.

1. The refrigerator in the unit was not cooling to a proper level for the food stored in it. On our initial day (7/17) we placed milk, yoghurt, butter, and other items needing refrigeration in it immediately upon our check in at 3:00 pm. That evening around 9 pm I noticed that the liquids were only slightly cooled. I adjusted the cooling level to a higher setting at that time. The next morning I again noticed that all of the food was still only slightly cooled. At that time I again adjusted the cooling level to the highest setting for cooling. We did not use any of the refrigerated items that day as we ate out at a restaurant. The next morning (7/19) I noticed the milk, yoghurt and juice in the refrigerator was again only slightly cool and the butter was soft and liquid in it's container. WE did not use any of those items for concern of their being spoiled. I also noticed that as I dispensed water from the refrigerator that it appeared to have sprayed onto the top shelf inside of the refrigerator from the filter compartment. The exterior water and ice dispenser was not clean, as well as the handles for both the refrigerator and freezer. We proceeded with our packing and preparation for checkout and either left food in the refrigerator or threw out the remaining items that were in there. The freezer appeared to be functioning properly. 2. Overall cleaning of the unit was marginal. The tile floors were filthy and countertops in the bathrooms and kitchen needed wipin

Very nice and cozy place. It was very clean and our room had a very modern look. Only complaint was that it was a little hot even though it does have air conditioning. It just didn’t seem to cool the whole room effectively. It is more than tolerable though and fine during the evening. Also don’t expect any accommodations for a late checkout. Other than that it was a very pleasant stay.

I want so much to give the property a good review, but I can’t. The gentleman at the desk was awesome, but housekeeping left a lot to be desired. We have been to Hawaii many times, and have never had this problem, especially for what you pay to stay! The room was dirty and there were roaches. Housekeeping was sent back to fix the problem however they never showed up.

It was a nice place to stay on maui. The rooms were spacious and clean. Everything we tried worked. Not cluttered. Good amount of seating inside and out. Good amount of dishes and pans. Newer appliances. Easy walk to the pool. The staff were friendly.

The property was great. The room was very spacious. The bathrooms could have been cleaner before our check in but other than that it was a fantastic stay!

Condo was extremely dated and looked like it hadn't been updated since the 70s. Definitely had a smell that permeanted everywhere. Hot water peaked at warm. Shower head was a mess. Was not enjoyable being inside at all. The grounds themselves are nice and the location is good, but there are a ton of adjacent properties where I would recommend staying trying over this.

Love the location. It was large enough for my family of 6 to relax and be comfortable. The beds were terribly uncomfortable. The unit we were in the rugs were stained and worn out and could stand to be replaced or cleaned. The patio area was nice although I wish it was cleaned up from tree debris. We got in late and I appreciated that it was easy entry and the lamps were left on so we could see. I would hesitate to stay again only due to the beds that felt like a pull out couch.

We love The Palms. It’s spacious, quiet and private. It gives you an opportunity to cook/prepare food in your condo rather than going out to eat every day. BBQ’s are meticulously maintained and located throughout the property. It’s close to the beach and within walking distance of Kihei and the Shopps of Wailea.

The unit was very dated and in need of a current upgrade. Plumbing was original and made squealing sounds when in the shower. The built in AC unit (original) in the bedroom did not work so a temporary plug in one was In use. No AC on the rest of the unit. Outside all was very nice including the pool. For the cost and being in Wailea it should be much better. I think some of the units may be updated, so when booking look closely at the photos. The pool and hot tub were great!

OVERALL UNIT WE WERE IN WAS AVERAGE. IT DEFINITELY WAS TIRED AND NEEDED SOME UPGRADES. TVS / FURNITURE ECT. WERE OLD! BACK PATIO LOOKED LIKE IT HADNT BEEN DEEP CLEANED IN A VERY LONG TIME. THERE WAS NO A/C ANYWHERE BUT IN THE BEDROOM WHICH MADE BEING ANYWHERE IN THE UNIT UNCOMFORTABLE. IF I HAD THE OPTION WOULD I STAY THERE AGAIN ID HAVE TO SAY NO!

I liked the area a lot but the property was a little run down. My party rented a few rooms at the Palms and every property was slightly different quality. The front desk was very kind and accommodating but I cannot recommend the property as there is a lot that can be improved. Everything was functioning and clean but it was clearly aged and run down. The living spaces have no AC, which would be difficult to survive in summer. The lotion provided was used. During our stay there was an open house above us and pest control came to spray the complex. It was just odd to experience all this during a vacation.

Very nice and cozy place. It was very clean and our room had a very modern look. Only complaint was that it was a little hot even though it does have air conditioning. It just didn’t seem to cool the whole room effectively. It is more than tolerable though and fine during the evening. Also don’t expect any accommodations for a late checkout. Other than that it was a very pleasant stay.

It was a nice place to stay on maui. The rooms were spacious and clean. Everything we tried worked. Not cluttered. Good amount of seating inside and out. Good amount of dishes and pans. Newer appliances. Easy walk to the pool. The staff were friendly.

The property was listed with Air Conditioning, but we and all 10 other couples that we travelled with were shocked to find only AC in the main bedroom. When I called Expedia, I was told that in the fine print it said AC in main area at an additional cost. Pretty ridiculous. It was beyond hot and uncomfortable in the unit and made the stay unpleasant. Also, the units were very dated. We didn't have hot water for the first 2.5 days and then the tank needed to be replaced. Had to keep calling the front desk for updates only to hear that they would get back to me.

Great one bedroom 2 bathrooms apartment with view of the ocean. There is a nice attached balcony. The area around is very walkable and a 5 minutes drive to the Wailea beach and upscale shopping at the Shops at Wailea. There is a relatively comfortable sofa and bed in the spacious living area. Only nit pick is master bath has no attached door.

Location, the views, the swimming pool, friendly staff and the general layout and upkeep of the property.

The Palms at Wailea is always such a wonderful place to stay. The condos are always clean, spacious and the amenities are amazing! When you call the front desk, they always are quick to answer any concerns. We have stayed at this facility every time we come to Maui to visit family.

Front desk very professional Understand my needs. And responded Thank you

No communication. No service.

I truly enjoyed our stay. Staff was excellent and the property was perfect for my family.

Love the location and ease of the place. Pretty central to everything. Only thing that could have used some refining was the communication from the front desk. They changed the keypad of our room a few times via email making it confusing to which one was the correct one. Then they kinda scared us because we didnt respond to an email that made it appear we lost our reservation as we were arriving. Lastly, the room was fabulous and clean. However, it could use some improvements - bathroom shower and sinks did not drain properly so had to shower in our dirty water unless we turned off the water to let it slowly drain. The front screen door gets stuck on the floor then slams along with it being super squeaky. The sliding door to the linai required a lot of force to open and close. Felt like the handle was going to break off because it was so heavy with a lot of friction. Wheels probably needed adjusting. Other than that, I'd go back.

It was a nice place to stay on maui. The rooms were spacious and clean. Everything we tried worked. Not cluttered. Good amount of seating inside and out. Good amount of dishes and pans. Newer appliances. Easy walk to the pool. The staff were friendly.

The property was listed with Air Conditioning, but we and all 10 other couples that we travelled with were shocked to find only AC in the main bedroom. When I called Expedia, I was told that in the fine print it said AC in main area at an additional cost. Pretty ridiculous. It was beyond hot and uncomfortable in the unit and made the stay unpleasant. Also, the units were very dated. We didn't have hot water for the first 2.5 days and then the tank needed to be replaced. Had to keep calling the front desk for updates only to hear that they would get back to me.

The front desk was rude. Not friendly. The property is not safe. The stairs was still fixing when we stayed my kids fallen down and got scratched on her arm. The closest has tiles and concrete。The sofa and chairs are very dirty. The rooms is not the one we confirmed in the website. It is fraud

We had a beautiful newly renovated one bedroom, which was absolutely perfect for our family of 4 with two teenaged daughters. We had a walk out which was wonderful, right by the pool and with an ocean view. Everyone was very friendly and welcoming. Great location.

Location, the views, the swimming pool, friendly staff and the general layout and upkeep of the property.

Our room was clean and the AC worked very well. The property is beautiful and is close to shopping and to beaches. Not too far from grocery and restaurants. Definitely would stay here again!

We love The Palms. It’s spacious, quiet and private. It gives you an opportunity to cook/prepare food in your condo rather than going out to eat every day. BBQ’s are meticulously maintained and located throughout the property. It’s close to the beach and within walking distance of Kihei and the Shopps of Wailea.

I stayed here with my family for a week trip in Maui! Absolutely loved the space, views, comfort and location for my family of 6! It felt like luxury home style living - so great I would definitely stay here again with my family!

Great location.

Clean and amazing place to stay. Walk to the shops and dining in Wailea or no Kihei Town. Tons of accessibility. Facility is beautifully maintained and quiet. Pool isn’t a kid spot but we spent most of our time at the beach. Multiple beach access points within 1/4 mile. Will try and stay here again!

Great one bedroom 2 bathrooms apartment with view of the ocean. There is a nice attached balcony. The area around is very walkable and a 5 minutes drive to the Wailea beach and upscale shopping at the Shops at Wailea. There is a relatively comfortable sofa and bed in the spacious living area. Only nit pick is master bath has no attached door.

Great location!

I love the location and it is easy to walk to gorgeous beaches. The property is beautifully maintained, but the condo we stayed in looked tired and a little run down. I have stayed at nicer condos in my previous stays at the Palms.

We had a beautiful newly renovated one bedroom, which was absolutely perfect for our family of 4 with two teenaged daughters. We had a walk out which was wonderful, right by the pool and with an ocean view. Everyone was very friendly and welcoming. Great location.