What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is located in the Haight-Ashbury neighborhood of San Francisco, within a 5-minute drive of Golden Gate Park and University of San Francisco. It is approximately 3.2 miles from Moscone Convention Center and 3.3 miles from Oracle Park.

What are the policies for guests staying with children?

Children are allowed at the hotel, but specific age policies for free stays are not mentioned.

The Metro Hotel San Francisco

Average nightly price at The Metro Hotel by month, last 12 months (USD)
Month	Average price
January	$269
February	$271
March	$297
April	$274
May	$311
June	$332
July	$282
August	$293
September	$316
October	$322
November	$261
December	$220

What guests think

Reviews of The Metro Hotel highlight a vibrant, walkable location and exceptionally friendly staff, alongside a charming, artsy boutique vibe and generally clean, comfortable rooms, but also consistently note very small rooms and limited amenities such as no elevator.

Guests frequently commend accommodating service, including helpful local tips and luggage storage. Common drawbacks include street and hallway noise in this older building, occasional maintenance issues, and lack of in-room coffee or fridges; parking can be challenging. Expect a simple, characterful base for short stays in San Francisco.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: no elevator and many stairs, no in-room coffee makers or fridges, and no on-site parking; street parking can be difficult. A few guests also mentioned the absence of an ice machine.

Related guest reviews

6

Suzanne P.

Oct 3, 2023

·

Stayed 4 nights

No elevator. No coffee in rooms.

6

ryan

Jul 12, 2023

·

Stayed 3 nights

Pros: One of the only hotels in this part of town. Which has lots of great things in walking distance. Comfortable mattress. The room I stayed in had no street noise. Cons: Very tiny room. Cheap and uncomfortable chairs. A strangely small single trashcan. No mini-fridge. No microwave. Sink is not in the bathroom. Bathroom has one of those creepy sliding doors that lets people peek in on your when closed. This is supposed to be an arty hotel, but all the art is boring generic corporate art, should be on the wall of a bank. And BIGGEST con, is that the heater for the room is super cheap and barely functional. You could buy a high end space heater for half the cost of one night in that place, but instead they have a clunky loud clicking used one from mom's garage.

10

Victoria

Jun 3, 2025

·

Stayed 1 night

We had a great stay at this hotel! The staff was super nice and helpful - they held on to our bags for us before check-in and after check-out while we explored the city. They even offered for us to keep anything we didn’t need but didn’t want to leave in the car overnight so we didn’t have to lug our big bags upstairs. Loved the decor and character in the lobby and room. The only thing that was a bit of bummer is website says you park on the street in the neighborhood but there are strict limits to this during the week so we ended up having to park in a pricey garage. Imagine this wouldn’t be an issue if you’re there over the weekend but would just keep that in mind if you’re visiting on a weekday. Overall though really enjoyed staying here and would definitely recommend!

8

Stephanie

Jun 13, 2024

·

Stayed 3 nights

This was our second stay at this location and we'd for sure recommend it. Pros - charming boutique hotel with character in a wonderful location, clean rooms and comfy beds, affordable for the area, nice staff and option to text with front desk. Cons - no fridge (we wasted so much food 😭), TINY rooms (like you will have to get creative to avoid tripping over your luggage), bathroom has hardly any wall space and bad lighting (easily fixed with shelves and a backlit mirror), no parking. The pros outweigh the cons for sure.

10

Karen

Dec 9, 2023

·

Stayed 1 night

This hotel is in a great location of the city. It is a stylish boutique hotel that has very comfortable rooms. The staff was very friendly and helpful. Parking is off site on the street so be prepared to be patient. We loved it and will be back!

10

Karen

Sep 11, 2025

·

Stayed 1 night

Perfect place to stay for a solo or couple to stay for 1-3 nights. Excellent location! All kinds of restaurants and amenities within walking distance. Only drawback no elevator, rooms are up some steep stairs. Not recommended for elderly or disabled. Otherwise felt like I was staying in a charming boutique hotel in Europe.

8

Jacob

Mar 10, 2025

·

Stayed 1 night

Excellent location with lots to see and do in walking distance. Difficult to find parking in the area, but with some planning can be mitigated. Staff were lovely and professional.

4

Prakash

Sep 25, 2025

·

Stayed 3 nights

Room and washroom size is very small and facilities like, tea , coffee, fridge is not available

8

Stephen

Aug 21, 2025

·

Stayed 1 night

The staff was fantastic, accommodations wonderful... it would be nice to have an ice machine on the property. (And hopefully a lovely restaurant next door.)

8

Cora

Jul 25, 2025

·

Stayed 3 nights

Nicely decorated. Lots of stairs and narrow hallways due to building age.

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Cleanliness

Rooms and common areas are generally very clean and well kept, with housekeeping appreciated. Some reports note odors in hallways or occasional maintenance issues.

Related guest reviews

10

Grey

Jun 8, 2025

·

Stayed 3 nights

Great location, very clean.

10

carl

Jun 20, 2025

·

Stayed 1 night

Hotel was clean and secure. Nice location for bars and restaurants and walkable to good neighborhoods. Thought it was excellent value.

10

Matt

Sep 8, 2025

·

Stayed 4 nights

good small hotel near my family. felt safe. clean rooms. all we needed.

6

mariana

Jul 31, 2024

·

Stayed 5 nights

Hallways in this hotel smelled like vaping smoke and weed! The front desk person greeting us, had just come back from a smoke break, and it made the entire lobby, hallway/steps smell like it. Or room was clean and opening the windows made it so much better.

10

Mary

Jun 23, 2024

·

Stayed 1 night

Friendly little spot in a lovely walkable neighborhood. Very clean room and bathroom. We had a room with a window into an internal air shaft thing which was great for getting cool air in at night while still keeping it quiet in the room. Nice little back patio tucked into the trees.

10

andrew

May 6, 2023

·

Stayed 2 nights

Really enjoyed my stay here. Rooms were nice and clean. Looks like it has been remodeled at some point in time. Beds were clean and comfy. I will come back and stay here if for any reason I go back to SF.

10

Casi

Jun 20, 2025

·

Stayed 4 nights

Super clean, excellent location, very helpful staff.

10

Trysha

Feb 20, 2024

·

Stayed 2 nights

Small room, but very clean

10

David

Nov 11, 2024

·

Stayed 4 nights

This is a small boutique hotel in an older building. On the negative side, don’t expect a luxury hotel with all the amenities, and my room was quite small. However, the location is great, and it is very clean and well kept. Daily cleaning service with fresh soft towels every day. I enjoyed staying there!

4

Monica

Nov 12, 2025

·

Stayed 2 nights

Dilapidated conditions with non functional utilities including climate control, lighting, air circulation. Saggy mattresses, no blackout curtains, noisy room

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Rooms

Rooms are consistently very small, but beds are comfortable and the decor is stylish and artsy. Noise from thin walls or street-facing rooms affects some stays.

Related guest reviews

10

Heidi

Jul 23, 2025

·

Stayed 2 nights

Loved the eclectic vibe of this cute boutique hotel. The decor was fun and the beds are so comfy, definitely in the top 5 of all properties I’ve stayed in. Will definitely be staying here again.

6

Jack

Mar 17, 2025

·

Stayed 3 nights

The property is an older building in lower haight, which has cute charm, but that means thin walls and hearing everything your neighbors do. I had a family with kids above my room and I could hear every footstep and anytime water was used. My room was small and somewhat cramped, but worked for me as I did not spend much time in it. The hotel staff is great and it’s in a great location.

4

Chun-Hsiung

Jun 16, 2024

·

Stayed 5 nights

Poor sound proof

6

mike

Sep 29, 2023

·

Stayed 1 night

Very small room just enough for the bed! Typical in San Francisco but this one took the cake!

10

Anna

Jul 17, 2024

·

Stayed 1 night

Incredibly comfortable beds and linens! The art and decor of the hotel are phenomenal.

8

Debbie

Sep 15, 2025

·

Stayed 3 nights

Staff was very nice and helpful Convenient location Rooms were very small and cramped

8

John

Apr 13, 2024

·

Stayed 2 nights

Cozy place and room, great location, but room was quite small, probably the smallest we’ve ever stayed in. And no coffee/tea or elevator?

10

Christina

Apr 9, 2025

·

Stayed 1 night

Great stay. Tiny rooms but didn’t mind that at all. The staff and the location was excellent.

10

Ruth

Aug 27, 2025

·

Stayed 2 nights

Very cute hotel in a nice area of SF. Very walkable. Our room was tiny (we knew that ahead of time), but had all the necessary amenities and was perfect for a short stay.

6

Chaney

Apr 27, 2024

·

Stayed 2 nights

Area is great. Restaurants, bars, walkability, etc. Room was too small. It was hard to navigate around the bed as it was too tight. Window couldn’t be opened

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Service

Service is widely praised as friendly, helpful, and accommodating, with easy check-in and thoughtful touches like luggage storage. Guests appreciated local tips and responsiveness.

Related guest reviews

10

Hilary

Mar 9, 2025

·

Stayed 1 night

This was a fun and unique property in SF. The staff were super friendly and answered any question we had. I loved the charm of the original rooms. Great hotel for an affordable price in SF.

10

Victoria

Jun 3, 2025

·

Stayed 1 night

We had a great stay at this hotel! The staff was super nice and helpful - they held on to our bags for us before check-in and after check-out while we explored the city. They even offered for us to keep anything we didn’t need but didn’t want to leave in the car overnight so we didn’t have to lug our big bags upstairs. Loved the decor and character in the lobby and room. The only thing that was a bit of bummer is website says you park on the street in the neighborhood but there are strict limits to this during the week so we ended up having to park in a pricey garage. Imagine this wouldn’t be an issue if you’re there over the weekend but would just keep that in mind if you’re visiting on a weekday. Overall though really enjoyed staying here and would definitely recommend!

10

Casi

Jun 20, 2025

·

Stayed 4 nights

Super clean, excellent location, very helpful staff.

10

Seth

Aug 29, 2025

·

Stayed 3 nights

Adorable, comfortable, and artsy hotel in an excellent neighborhood. The staff are all super kind and accommodating and I’d absolutely stay here again!

10

warren

Apr 23, 2025

·

Stayed 1 night

Staff was great……very helpful. We would stay here again and will recommend to my friends. Warren

10

Lauri

Feb 1, 2023

·

Stayed 4 nights

The Metro Hotel is in a great location. It is a beautiful boutique hotel with friendly staff. Ashley at the front desk is extremely friendly and attentive. I will certainly return on my next visit to San Francisco.

10

Abigail

Jun 3, 2025

·

Stayed 1 night

Front desk woman was so kind and accomodating!

10

Susan

Dec 9, 2023

·

Stayed 1 night

So happy to have found The Metro. A really easy, chilled hotel in the middle of such a great street, yet quiet and peaceful. A perfect stop for parents of USF students visiting!

10

Nicholas

Sep 2, 2025

·

Stayed 3 nights

Staff was extremely friendly and helpful. Location is perfect, with easy walk through the broad spectrum of Divisadero cuisines and and access to Golden Gate Park.

10

Teresa

Mar 3, 2025

·

Stayed 3 nights

Helpful staff, great location, quiet rooms, and comfy bed. Would recommend to get a feel for a vibrant SF nieghborhood.

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Location

Excellent, walkable location in the Lower Haight and Divisadero area with many restaurants, cafes, and parks within easy reach, including Golden Gate Park. Convenient for neighborhood venues and exploring non-downtown San Francisco.

Related guest reviews

10

andy

Oct 10, 2025

·

Stayed 4 nights

Great location, very friendly people

10

Karin

Apr 23, 2024

·

Stayed 1 night

Great location in SF near the Haight and lots of dining. I stayed to be near a show at the Independent and it was perfect for that.

10

carl

Jun 20, 2025

·

Stayed 1 night

Hotel was clean and secure. Nice location for bars and restaurants and walkable to good neighborhoods. Thought it was excellent value.

10

Dixie

Dec 22, 2022

·

Stayed 2 nights

Great neighborhood in SF. Great restaurants, bars, shops. Close to Independent rock club!

10

Karen

Sep 11, 2025

·

Stayed 1 night

Perfect place to stay for a solo or couple to stay for 1-3 nights. Excellent location! All kinds of restaurants and amenities within walking distance. Only drawback no elevator, rooms are up some steep stairs. Not recommended for elderly or disabled. Otherwise felt like I was staying in a charming boutique hotel in Europe.

10

Nicholas

Sep 2, 2025

·

Stayed 3 nights

Staff was extremely friendly and helpful. Location is perfect, with easy walk through the broad spectrum of Divisadero cuisines and and access to Golden Gate Park.

8

Jacob

Mar 10, 2025

·

Stayed 1 night

Excellent location with lots to see and do in walking distance. Difficult to find parking in the area, but with some planning can be mitigated. Staff were lovely and professional.

10

katrina

Dec 28, 2024

·

Stayed 2 nights

This Hotel is in The Lower Haight neighborhood in San Francisco. The hotel is two blocks from Haight St. I loved the location. It is a 30 minute walk to Panhandle park and the beginning of Golden Gate.Park. I walked to the Golden Gate Bridge--about 5 miles, with hills. The entire staff at the front desk was excellent. Rebecca and Ashley were both attentive.and.informative, as was the remainder of the staff. There are plenty of outstanding restaurants walking distance from the hotel.

10

Philip

Oct 24, 2023

·

Stayed 1 night

We wanted to try something different from the tourist and downtown area . Nice feel to the area will bars and restaurants close by. Old style hotel feel with clean modern room

8

Mackensie

May 12, 2025

·

Stayed 2 nights

The Metro Hotel is a colorful and vibrant boutique hotel in the Divisadero neighborhood. We truly enjoyed our stay here and felt safe on the property. The location is excellent and the restaurants in the area are very very good. The room itself was cozy and would be good for a short stay.

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Dining

Not enough information in reviews.

Related guest reviews

6

Suzanne P.

Oct 3, 2023

·

Stayed 4 nights

No elevator. No coffee in rooms.

10

laurie

Dec 8, 2024

·

Stayed 1 night

Staff was super courteous and attentive. The hotel itself is awesome, full of charm and the bed was perrrrfect!! What I would have liked was coffee service in the room. But Tommy supplied me with a kettle and I was able to make my own. That was super nice.

6

ryan

Jul 12, 2023

·

Stayed 3 nights

Pros: One of the only hotels in this part of town. Which has lots of great things in walking distance. Comfortable mattress. The room I stayed in had no street noise. Cons: Very tiny room. Cheap and uncomfortable chairs. A strangely small single trashcan. No mini-fridge. No microwave. Sink is not in the bathroom. Bathroom has one of those creepy sliding doors that lets people peek in on your when closed. This is supposed to be an arty hotel, but all the art is boring generic corporate art, should be on the wall of a bank. And BIGGEST con, is that the heater for the room is super cheap and barely functional. You could buy a high end space heater for half the cost of one night in that place, but instead they have a clunky loud clicking used one from mom's garage.

10

Hannah

Jun 2, 2023

·

Stayed 1 night

Really liked the location and staff. The property was clean and spacious, would have been good to have coffee and tea facilities but doesn't seem to be common in US? Loved the art on thr walls and the frontdesk staff were brillliant. Really friendly and helpful. Would stay again.

8

John

Apr 13, 2024

·

Stayed 2 nights

Cozy place and room, great location, but room was quite small, probably the smallest we’ve ever stayed in. And no coffee/tea or elevator?

8

Janet

Feb 11, 2023

·

Stayed 2 nights

This hotel is a darling little hotel within easy walking distance of the Castro and of Golden Gate Park. The beds were very comfortable and the service staff was friendly and helpful. We will stay here again. The only negatives were that there is no elevator, the street sounds for rooms above Divisadero were fairly loud, there was only one trash can, and there was no coffee maker in the room.

6

Amy

May 31, 2023

·

Stayed 2 nights

Hotel is fine to stay but NO ammenities whatsoever...basic place to crash essentially.

8

Jessica Dawn

Jun 5, 2024

·

Stayed 2 nights

The hotel was very cute and in an excellent location. The staff was freindly and helpful and the bed was really comfortable. It had a nice funky vibe , cool artwork everywhere and a lovely sitting area outside. The only complaint I have is there was no coffee/tea. There were plenty of coffee shops around, but to not have complimentary coffee/tea is just odd.

4

Prakash

Sep 25, 2025

·

Stayed 3 nights

Room and washroom size is very small and facilities like, tea , coffee, fridge is not available

8

Stephen

Aug 21, 2025

·

Stayed 1 night

The staff was fantastic, accommodations wonderful... it would be nice to have an ice machine on the property. (And hopefully a lovely restaurant next door.)

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $291	19 $323	20 $373	21 $439	22 $351	23	24 $498
25 $280	26 $403	27 $414	28 $421	29 $441	30 $408	31 $392

Su	Mo	Tu	We	Th	Fr	Sa
1 $261	2 $266	3 $272	4 $280	5 $324	6	7 $431
8 $269	9 $256	10 $245	11 $292	12 $283	13 $316	14 $401
15 $319	16 $394	17 $611	18 $450	19 $337	20 $300	21 $311
22 $235	23 $249	24 $265	25 $295	26 $351	27 $347	28 $253
29 $248	30 $244

The Metro Hotel

Prices for The Metro Hotel

Monthly average prices

About this property

Location

Room options

One Queen and One Full

Standard Full

Two Queens and One Full

Two Queens

Two Fulls

Two Twins

Standard Queen

Guest reviews of The Metro Hotel

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about The Metro Hotel

Prices for upcoming dates